http://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 2nd May 2013

<br /> Unibet Malta is currently looking to find experienced Customer Service Agents to service our customers in our Norwegian Markets. <br /> <br /> The role is based at our Head Quarters in Malta and we are looking for team players who, together, will provide first class customer service and advice within a contact centre environment and to ensure that Unibet is the global leader in the I-gaming Business. <br /> <br /> This is a very important role within our business and offers great opportunities for those who show professionalism and determination.<br /> <br /> <br /> Key Responsibilities<br /> <br /> <br /> •Provide customer service to customers via telephone, Live Chat and e-mails in your native language/s<br /> •Perform outbound calls according to the company policies and corporate values<br /> •Guide customers through the site and assist them in using the various services and products offered.<br /> •Resolve all sorts of technical problems reported by customers<br /> •Handle both written and verbal internal communication, which is in English<br /> •Work in a team, support team members and contribute to a good atmosphere on the job<br /> <br /> Key Competences<br /> <br /> •Excellent written and verbal communication skills – e-mail, chat and telephone<br /> •Excellent team player<br /> •Pleasant personality<br /> •A minimum of at least 2 years’ experience in a Customer Service environment<br /> •Can work well under pressure<br /> •Works under minimum supervision<br /> • Apart from your native language and English, fluency and/or very good knowledge of any other language would be a huge asset. Such languages include – Swedish, Danish, French, Dutch.<br /> <br /> <br /> We are looking for people who want a career out of this position and who will be our future STARS.<br /> <br /> Lykke til!!<br /> <br /> <br /> ]]> http://www.toplanguagejobs.de/job/2670752/Norwegian-Customer-Service-Agent Gehalt: Attractive
Standort: Malta
Sprachen: Dänisch, Norwegisch
Veröffentlichung: 2nd May 2013

<br /> Unibet Malta is currently looking to find an experienced Customer Service Agent Team leader to lead one of our major teams supporting or Norwegian and Danish Markets. <br /> <br /> The role is based at our Head Quarters in Malta and we are looking for a team player who, together with his/her team, will provide first class customer service and advice within a contact centre environment and to ensure that Unibet is the global leader in the I-gaming Business. <br /> <br /> This is a very important role within our business and offers great opportunities for those who show professionalism and determination.<br /> <br /> <br /> Job Purpose<br /> <br /> “The customer recognise us as the most user friendly and rewarding online gambling experience giving them no reason to go anywhere else”<br /> <br /> To work with your team(s) to provide first class customer service and advice within a con-tact centre environment. To assist the Customer Service Operations Manager in the smooth running of the department and to manage ad-hoc projects as and when required.<br /> <br /> <br /> Key Responsibilities<br /> <br /> -Assure a high quality of customer service at all times, given a stipulated timeframe and clear KPI’Monitor and ensure that quality levels are maintained and communicated to all team members<br /> <br /> -Assess the competencies of your team members to identify their strengths and define ways in which they could reach their full potential on the job<br /> <br /> -Frequent one to one meetings with individual team members if/when required<br /> <br /> -Act as a mentor and leading by example<br /> <br /> -To maintain high levels of product knowledge to ensure appropriate guidance is always offered<br /> <br /> -To support administrative tasks within the team<br /> <br /> -Facilitate smooth communication flow between the Head of Customer Service, Customer Service Operations Manager and all other departments<br /> <br /> Point of contact for Customer Service Agents in and outside your team in any issue that needs to be es-calated beyond 2nd line<br /> <br /> -Conduct quality assessments and quality spot checks<br /> <br /> -Anticipate and evaluate risks in own department; effectively handle obstacles to achieving set targets and goals<br /> <br /> <br /> Key Competences<br /> <br /> - Fluency in Norwegian and/or Danish<br /> - Excellent written and verbal communication skills – e-mail, chat and telephone<br /> - Excellent team player<br /> - Sound experience in a Customer Service environment <br /> - Ability to work towards targets<br /> - Good organisational skills<br /> - Well-developed leadership skills<br /> - Good problem solving skills<br /> - Can work well under pressure<br /> - Works under minimum supervision<br /> - Open to giving and receiving constructive feedback <br /> - Leads by example<br /> <br /> <br /> Desirable<br /> <br /> - Previous experience in a similar position and a proven track record in attendance and performance <br /> ]]> http://www.toplanguagejobs.de/job/2670732/Customer-Service-Team-Leader-Norwegian-Danish-Markets Gehalt: €1700-2000 pm + Bonus + Benefits
Standort: Malta
Sprachen: Englisch, Finnisch
Veröffentlichung: 21st May 2013

Job Description Summary<br /> - Translates content from English to Finnish <br /> - Markets products by developing and implementing marketing and advertising campaigns<br /> <br /> Core Tasks & Responsibilities<br /> - Translates and Implements marketing and advertising campaigns <br /> - Researches competitive products by identifying and evaluating product characteristics; maintaining research databases.<br /> - Researching, creating, and evaluating special reports on specific campaign performance and presenting plans to the team. <br /> - Updates job knowledge by participating in educational opportunities; reading trade publications.<br /> - Participating in monthly Marketing team meetings providing up-to-date campaign performance information for the operating country<br /> - Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.<br /> <br /> Required Experience (Technical Skills, Experience, Education/knowledge)<br /> - Check original content with authors to ensure that translations retain the content, meaning, and feeling of the original material.<br /> - Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.<br /> - Marketing Research & Reporting<br /> - Customer Orientated<br /> - Proficiency with the Microsoft Office, specifically Excel. <br /> - Good time management with the ability to prioritize work and responsibilities.<br /> <br /> Person Specification (Interpersonal Skills, Personal Capabilities etc)<br /> - Creative thinking an advantage<br /> - Commitment to quality and a thorough approach to the work<br /> - Initiative<br /> - Strong written and verbal communication skills<br /> - Knowledge of HTML an advantage]]> http://www.toplanguagejobs.de/job/2712941/Brand-Content-Writer Gehalt: €1400 pm + Bonus + Benefits
Standort: Malta
Sprachen: Englisch, Niederländ<wbr />isch
Veröffentlichung: 21st May 2013

Job Description Summary <br /> - Translates content from English to Dutch<br /> - Markets products by developing and implementing marketing and advertising campaigns<br /> <br /> Core Tasks & Responsibilities<br /> - Translates and Implements marketing and advertising campaigns <br /> - Researches competitive products by identifying and evaluating product characteristics; maintaining research databases.<br /> - Researching, creating, and evaluating special reports on specific campaign performance and presenting plans to the team. <br /> - Updates job knowledge by participating in educational opportunities; reading trade publications.<br /> - Participating in monthly Marketing team meetings providing up-to-date campaign performance information for the operating country<br /> - Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.<br /> <br /> Required Experience (Technical Skills, Experience, Education/knowledge)<br /> - Check original content with authors to ensure that translations retain the content, meaning, and feeling of the original material.<br /> - Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.<br /> - Marketing Research & Reporting<br /> - Customer Orientated<br /> - Proficiency with the Microsoft Office, specifically Excel. <br /> - Good time management with the ability to prioritize work and responsibilities.<br /> <br /> Person Specification (Interpersonal Skills, Personal Capabilities etc)<br /> - Creative thinking an advantage<br /> - Commitment to quality and a thorough approach to the work<br /> - Initiative<br /> - Strong written and verbal communication skills<br /> - Knowledge of HTML an advantage<br /> ]]> http://www.toplanguagejobs.de/job/2712922/Dutch-Translator-Marketing-Coordinator Gehalt: Depending on experience
Standort: Malta
Sprachen: Englisch, Französisch, Flämisch
Veröffentlichung: 20th May 2013

Our client in the finance industry is now looking to employ a Flemish/French Client Service Officer to join their Contact centre Team.<br /> <br /> Responsibilities:<br /> <br /> •Handling queries, requests, orders and complaints within agreed time scales and in an appropriate manner<br /> •Making sure that outbound calls, courtesy calls are done in a timely manner to enhance customer loyalty and retention to ensure reaching targets.<br /> •Gathering information and promoting the Bank’s existing and new products to potential and existing customers through outbound calls and other channels.<br /> •Recording statistics on his or her own performance and preparing reports for the Manager<br /> •Supporting to the overseas team and the local teams for the transition of the new project<br /> •Work hand in hand with the local colleagues servicing overseas<br /> •Preparation of processes and workflows<br /> •Ensuring that calls and emails are answered and followed up<br /> •Other duties to be determined from time to time.<br /> <br /> Requirements:<br /> <br /> •Fluency in Flemish or French<br /> •Excellent communication skills in English;<br /> •Ability to handle money and details under pressure;<br /> •Attention to detail;<br /> •Excellent customer service skills and experience;<br /> •Time management skills;<br /> •The knowledge how to use information effectively.<br /> ]]> http://www.toplanguagejobs.de/job/2712221/Bi-lingual-French-and-Flemish-Client-Service-Officer Gehalt: €18-25K
Standort: Malta
Sprachen: Englisch, Niederländ<wbr />isch
Veröffentlichung: 20th May 2013

A leading company in the Banking Industry is looking to employ a Dutch Translator to join their ever growing team here in Malta.<br /> <br /> Responsibilities:<br /> <br /> •Reading through original material (hard copies of documents or website) and rewriting it in Dutch, ensuring that the meaning of the source text is retained<br /> •Using specialist dictionaries, thesauruses and reference books to find the closest equivalents for terminology and words used<br /> •Using the internet and email as research tools throughout the translation process<br /> •Researching legal, banking and technical terminology/phraseology to find the correct translation<br /> •Consulting with experts in specialist areas<br /> •Liaising with the appropriate sources both internally/externally to discuss any unclear points<br /> •Proofreading and editing final translated versions<br /> •Using appropriate software for presentation and delivery<br /> •Providing the organisation with a grammatically correct, well-expressed final version of the translated text<br /> •Ensuring that extra workload is shared with other members of the team and prioritised to meet deadlines<br /> •Retaining and developing specialist knowledge on specialist areas of translation<br /> •Protecting the confidentiality of material as required.<br /> <br /> Requirements<br /> <br /> •Dutch native<br /> •An education with a main focus in translation/proof reading<br /> •2 year's minimum experience in translating documents<br /> •Experience within the finance and/or banking industry is considered an asset <br /> •Be motivated, concise and work with utmost professionalism<br /> •Able to work in a team as well as take on own initiative to complete projects in a timely manner<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2712401/Dutch-Translator Gehalt: €20000
Standort: Malta, Valletta, Sliema
Sprachen: Englisch, Norwegisch
Veröffentlichung: 13th May 2013

We have an opportunity for a Norwegian speaking Customer Service person. Our client is offering full training, flexible benefits and rewards package, an excellent working environment and an enviable pace of life in beautiful Sliema in Malta.<br /> <br /> Our client an offshore service provider in the online gaming industry. A fast growing, people focussed organisation they not only represent their own branded product base but also represent external businesses online gaming products for customer support functions. Due to continued growth in their offshore division in Malta, they now have an opportunity for a Norwegian speaking Customer Service person offering flexible benefits and rewards package, an excellent working environment and an enviable pace of life in beautiful Sliema in Malta.<br /> <br /> With full training provided this could suit entry level applicants however the generous salary scale and change of environment could equally attract an experienced customer service professional. The products are fun and interactive and customers are consumer based. As a Customer Support Agent you will mainly be dealing with customer queries by means of telephone, email and live chat. In addition you will also be involved with translations and other small projects related to the companies brands.<br /> <br /> Essential Requirements:<br /> <br /> * Fluent in English and Norwegian languages (written and verbal)<br /> <br /> * Excellent communication skills<br /> <br /> * Ability to learn new technology/systems/applications quickly<br /> <br /> * Confident telephone manner, professionalism and customer focus<br /> <br /> The successful candidate will receive a competitive salary €20K+, performance related bonus, flexible benefits package, full training, great promotion prospects and a good work environment.<br /> <br /> An enviable relocation package consisting of flight costs, airport pick up and a generous one months accommodation.]]> http://www.toplanguagejobs.de/job/2694652/Norwegian-Customer-Care-Executive Gehalt: €35000 - Negotiable
Standort: Malta
Sprachen: Englisch, Schwedisch
Veröffentlichung: 13th May 2013

Are you a dynamic, energetic person open to working in a young and growing company?<br /> This job is for you then!<br /> <br /> Our client is a young and fresh company within the iGaming industry. They offer one of the most innovative products in the market and they are now looking for the ideal candidate to join their team in this crucial growth phase.<br /> <br /> Tasks<br /> <br /> •Suggest and implement changes in order to increase value of customers in all markets<br /> •Suggest and implement changes in order to retain customers in all markets<br /> •Manage and evolve customer loyalty program<br /> •Build and manage processes for Customer Support on how to increase value of customers and how to manage VIPs<br /> •Being responsible for campaign planning / implementation and follow up <br /> •Suggest / implementation and follow up ad hoc marketing activities towards existing customers <br /> •Report to CEO<br /> <br /> Background:<br /> <br /> •CRM experience is considered very valuable<br /> •Earlier experience from the gambling industry and especially Casino is considered very valuable <br /> •Earlier experience from mobile marketing is considered valuable<br /> •Professional language skills in Swedish and English is required<br /> •Good knowledge in additional language is considered very valuable<br /> •Track record from other start-up companies is considered valuable<br /> ]]> http://www.toplanguagejobs.de/job/2694532/Head-of-CRM Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Andere Sprachen
Veröffentlichung: 15th May 2013

Main Responsibilities;<br /> <br /> •Have an in-depth understanding of the gaming industry <br /> •Have an in-depth understanding of the company’s products <br /> •Gather direct feedback from customers as well as that received via Account Managers & Sales Managers compiling this into feature requests as appropriate commercially <br /> •Actively work with presenting a clearer, more defined and value added holistic product packaging and offering for the products and services. <br /> •Pro-actively and continuously monitor competitors and market development to seek and obtain and reed market analysis information <br /> •Have the aggregate responsibility of the commercial offering and product packaging and in this set the product roadmap(s) based on market and commercial considerations <br /> •Produce monthly reports showing the performance of the products and feed this back to the Managing Director and concerned parties.<br /> •Support sales team in the sales process participating in sales meetings and assist in responding to RF´x from a technical perspective.<br /> •Conduct regular internal product training with Sales & Account Managers to ensure that they are up to date on new releases and able to communicate product values. <br /> •Conduct regular customer facing product liaison, education and training. <br /> •Define clear priorities based on commercial considerations and business value <br /> •Understand and assess the risks before making judgments. <br /> •Visit exhibitions and trade shows as appropriate to identify industry trends by reviewing both land-based and online competitors.<br /> •Be visible, vocal and objective with a explicit commercial/business focus.<br /> <br /> Please send CVS to Kay@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2699511/Product-Manager-Malta Gehalt: attractive
Standort: Malta, Valletta, Msida, Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 3rd May 2013

Location: <br /> From its North African and Arabic influences (listen carefully to the local language) to the Sicilian-inspired cuisine, Malta is a microcosm of the Mediterranean. Few European countries have such concentrated history, architecture and, yes, beaches in so tiny an area. There’s been an eclectic mix of influences and a roll-call of rulers over the centuries, but be in no doubt: Malta is not just a notional outpost of Italy or a relic of colonial Britain. This island nation has a quirky character all of its own. <br /> Just to know if you would like to relocate<br /> Rent Per Month: Avg.<br /> Apartment (1 bedroom) in City Centre 450.00 €<br /> Apartment (3 bedrooms) in City Centre 710.00 €<br /> Apartment (3 bedrooms) Outside of Centre 780.00 €<br /> <br /> Client:<br /> Our client was founded in 2002, is a global company with 400 employees in four countries. The client opened our first international office in Malaysia in 2007 and our second in Malta 2008. Today it is the market leader but our heritage is clear, better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business<br /> <br /> Job description:<br /> •Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> •Post-reviewing of ads on the public site in order to detect non desired content<br /> •Prevent and detect frauds on the site (specialists)<br /> •Review e-mails to identify frauds and take appropriate action (specialists)<br /> <br /> Requirements: <br /> •Fluent Norwegian language skills in written and spoken <br /> •Strong PC and internet skills<br /> •Strong community and customer service focus <br /> •Very good expressive capabilities <br /> •Strong attention to detail<br /> •Very good problem solving skills<br /> •Strong team player <br /> •High school degree<br /> •Previous work experience (preferably also from a repetitive job and with customer support)<br /> <br /> If you feel that you are suitable for this job position, please send your CV to my email: EleonoraC@mgirecruitment.com or contact me for further details for this position on: 00353-18943034 <br /> Other positions at http://mgirecruitment.com or try our facebook page http://www.facebook.com/mgirecruitment<br /> BEST OF LUCK and hear from you soon!!<br /> ]]> http://www.toplanguagejobs.de/job/2674172/Norwegian-in-Malta-AGENT-position Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Italienisch
Veröffentlichung: 3rd May 2013

Key Responsibilities:<br /> <br /> • Utilize knowledge and collect pertinent information in order to minimize risk and advise other departments on new betting offers<br /> • Increase awareness of the product in lobby forums and make sure that any complaints are dealt with immediately<br /> • Monitoring and adding to content of the site and suggesting improvements<br /> • Assist Marketing & Product Management departments with campaigns and improvements of the product<br /> • Adding new markets for the product in collaboration with programmers<br /> • General support to the Sportsbook & Trading Department<br /> <br /> Personal Specifications, Experience & Skills:<br /> <br /> • Fluent in verbal and written Italian and English<br /> • Expert in sports betting<br /> • Knowledgeable in the Italian sports betting market<br /> • Innovative and self-disciplined<br /> • Good team-player but also able to work independently<br /> • Quick and detailed on internet research<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2673362/Betting-Intelligence-Junior-Analyst-Malta Gehalt: attractive
Standort: Malta, Msida
Sprachen: Englisch, Norwegisch
Veröffentlichung: 3rd May 2013

Norwegian Speaker, <br /> <br /> At a time when new opportunities are hard to find Msida City's most successful Global company is booming!<br /> <br /> <br /> What we offer-<br /> <br /> • Full training provided <br /> • Challenging team work environment<br /> • Progression for the more ambitious<br /> • Fun environment<br /> <br /> <br /> You must have- <br /> <br /> • Willingness to learn<br /> • Flexible approach to work<br /> • Excellent communication skills<br /> • Excellent work ethic<br /> • Fluent Norwegian <br /> <br /> <br /> Apply for this job:<br /> <br /> If this looks good to you get in touch with Kayes Today ~ <br /> <br /> Email: kayesa(at)mgirecruitment.com<br /> Skype: kayesa(at)mgirecruitment.com<br /> Tel: 00 353 1894 3023]]> http://www.toplanguagejobs.de/job/2675202/Norwegian-Speaker-No-Experience-but-a-Fast-Learner-Customer-Representatives-Required. Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Andere Sprachen
Veröffentlichung: 15th May 2013

The Junior Product Manager / Trainer are responsible on a daily & ad hoc basis for:<br /> <br /> •Aggregating all market facing Product materials<br /> •Taking ownership of the PO section of the intranet<br /> •Assisting in creating market awareness around releases<br /> •Creating, disseminating and following-up on Product information releases for customers<br /> •Creating and delivering Product presentations both internally and externally<br /> •Creating the internal Product Newsletter on a monthly basis<br /> •Representing at corporate events and customer meetings<br /> •Working with Business Intelligence to create market analysis<br /> •Investigating new potential jurisdictions / regulated markets<br /> •Liaising with Sales and Account Managers to understand what the market is pushing for; and feeding this back into the PO department<br /> •Platform / Backend training for Customers<br /> •Internal training<br /> <br /> Requirements:<br /> •Have a 3rd level education<br /> •Have worked in the Gaming Industry for a minimum of 2 years<br /> •Have fluent spoken and written English (other languages will be considered an asset)<br /> •Have the ability to work as part of a team, but will also be able to work on their own initiative<br /> •Have a good eye for detail<br /> •Have the ability to handle many streams of information, and to control, track and report product/project statuses<br /> •Have great interpersonal / diplomacy skills, and the ability to develop strong stakeholder relationships<br /> •Have a creative, customer focused outlook<br /> •Be ambitious and hard working<br /> •Have the ability to communicate confidently, clearly and effectively <br /> •Have experience in creating training guides/materials <br /> <br /> CV applications to Kay@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2699501/Junior-Product-Manager-Malta Gehalt: Competitive
Standort: Malta, Valletta
Sprachen: Englisch
Veröffentlichung: 21st May 2013

GRAPHIC DESIGNER<br /> <br /> Core areas of focus: <br /> The successful candidate will mainly be focusing on production of graphics, supporting the company at large, with particular focus towards marketing and CRM. <br /> <br /> Requirements: <br /> <br /> Essential requirements: <br /> <br /> • Photoshop, Illustrator, Flash (animation)<br /> • Must have been designing for the last 4-5 years (note this includes personal projects, freelance and education). <br /> <br /> Advantageous requirements: <br /> <br /> • Online Casino experience<br /> • CSS and HTML would be a bonus but not required in the role<br /> • Filming experience would be beneficial<br /> • 3D (Cinema 4D)<br /> • Flash Development<br /> • Print<br /> • Photography<br /> <br /> For more information on this career development opportunity within the iGaming industry, please do get in touch! <br /> <br /> lucy@bettingconnections.com / +356 27204520 (Ask for Lucy)<br /> ]]> http://www.toplanguagejobs.de/job/2712741/Graphic-Designer-iGaming Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Deutsch, Kroatisch
Veröffentlichung: 3rd May 2013

Key Responsibilities<br /> <br /> • Monitoring quality of Live Trading offer, including traders’ performance & live bet schedule.<br /> • Training & evaluation of new trader personnel, including creation of training material.<br /> • Live Trading duties; for feedback presentation purposes & support to Croatia and Colombia offices.<br /> • Providing various reports to Management & compiling of statistics & analyses.<br /> • Software testing and development.<br /> <br /> <br /> Personal Specifications, Experience & Skills<br /> <br /> • Fluent in verbal and written English<br /> • Knowledge of German & Croatian languages would be a plus<br /> • Expert in sports betting<br /> • Minimum of 3 years’ experience in a similar role or in live trading<br /> • Good team player and motivator<br /> • Ability to analyse statistics and identify weaknesses<br /> • Role model for other live trading team members<br /> ]]> http://www.toplanguagejobs.de/job/2673352/Live-Trading-Manager-Malta Gehalt: attractive
Standort: Malta, Valletta, Msida, Malta
Sprachen: Englisch, Finnisch
Veröffentlichung: 3rd May 2013

Client:<br /> Our client was founded in 2002, is a global company with 400 employees in four countries. The client opened our first international office in Malaysia in 2007 and our second in Malta 2008. Today it is the market leader but our heritage is clear, better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business<br /> <br /> Job description:<br /> •Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> •Post-reviewing of ads on the public site in order to detect non desired content<br /> •Prevent and detect frauds on the site (specialists)<br /> •Review e-mails to identify frauds and take appropriate action (specialists)<br /> •Manage filters (specialists)<br /> •Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> Requirements: <br /> <br /> •Fluent Finnish language skills in written and spoken <br /> •Strong PC and internet skills<br /> •Strong community and customer service focus <br /> •Very good expressive capabilities <br /> •Strong attention to detail<br /> •Very good problem solving skills<br /> •Strong team player <br /> •Flexibility and good under pressure <br /> •High school degree<br /> •Previous work experience (preferably also from a repetitive job and with customer support)<br /> <br /> If you feel that you are suitable for this job position, please send your CV to my email: EleonoraC@mgirecruitment.com or contact me for further details for this position on: 00353-18943034 <br /> Other positions at http://mgirecruitment.com or try our facebook page http://www.facebook.com/mgirecruitment BEST OF LUCK and hear from you soon!!<br /> ]]> http://www.toplanguagejobs.de/job/2673642/Finnish-Native-Agent-position-in-Malta Gehalt: attractive
Standort: Malta, Valletta, Msida, Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 3rd May 2013

Client:<br /> Our client was founded in 2002, is a global company with 400 employees in four countries. The client opened our first international office in Malaysia in 2007 and our second in Malta 2008. Today it is the market leader but our heritage is clear, better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business<br /> Job description:<br /> •Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> •Post-reviewing of ads on the public site in order to detect non desired content<br /> •Prevent and detect frauds on the site (specialists)<br /> •Review e-mails to identify frauds and take appropriate action (specialists)<br /> •Manage filters (specialists)<br /> •Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> Requirements: <br /> <br /> •Fluent German language skills in written and spoken <br /> •Strong PC and internet skills<br /> •Strong community and customer service focus <br /> •Very good expressive capabilities <br /> •Strong attention to detail<br /> •ery good problem solving skills<br /> •Strong team player <br /> •Flexibility and good under pressure <br /> •High school degree<br /> •Previous work experience (preferably also from a repetitive job and with customer support)<br /> <br /> If you feel that you are suitable for this job position, please send your CV to my email: EleonoraC@mgirecruitment.com or contact me for further details for this position on: 00353-18943034 <br /> Other positions at http://mgirecruitment.com or try our facebook page http://www.facebook.com/mgirecruitment BEST OF LUCK and hear from you soon!!<br /> ]]> http://www.toplanguagejobs.de/job/2674132/German-Native-Agent-position-in-Malta Gehalt: attractive
Standort: Malta, Msida
Sprachen: Englisch, Deutsch
Veröffentlichung: 3rd May 2013

German Speaker, <br /> <br /> At a time when new opportunities are hard to find Msida City's most successful Global company is booming!<br /> <br /> <br /> What we offer-<br /> <br /> • Full training provided <br /> • Challenging team work environment<br /> • Progression for the more ambitious<br /> • Fun environment<br /> <br /> <br /> You must have- <br /> <br /> • Willingness to learn<br /> • Flexible approach to work<br /> • Excellent communication skills<br /> • Excellent work ethic<br /> • Fluent German <br /> <br /> <br /> Apply for this job:<br /> <br /> If this looks good to you get in touch with Kayes Today ~ <br /> <br /> Email: kayesa(at)mgirecruitment.com<br /> Skype: kayesa(at)mgirecruitment.com<br /> Tel: 00 353 1894 3023]]> http://www.toplanguagejobs.de/job/2675192/German-Speaker-No-Experience-but-a-Fast-Learner-Customer-Representatives-Required. Gehalt: €16-18K
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 3rd May 2013

Our client, a well-established operator is now looking to recruit a German Customer Support Representative to join their team in Malta.<br /> <br /> Responsibilities<br /> <br /> •Develop and maintain written support templates for the technical knowledge base. <br /> •Supervise winnings and banking issues for clients.<br /> •Handle support requests for registration / payment issues via online chat .<br /> •Develop and maintain written templates for chat responses and common issues raised through chat by customers. <br /> <br /> Requirements<br /> <br /> •German as mother language.<br /> •Must be fluent in English. A third language is considered an asset.<br /> •Team player - Good interpersonal and communication skills. <br /> •Good understanding of the iGaming industry having at least 1 yr experience in a similar role <br /> •Must be flexible and work both morning or afternoon shifts throughout the week as well as on weekends and public holidays <br /> ]]> http://www.toplanguagejobs.de/job/2674092/German-Customer-Support Gehalt: attractive
Standort: Malta, Valletta, Msida, Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 3rd May 2013

<br /> Client:<br /> Our client was founded in 2002, is a global company with 400 employees in four countries. The client opened our first international office in Malaysia in 2007 and our second in Malta 2008. Today it is the market leader but our heritage is clear, better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business<br /> <br /> Job description:<br /> •Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> •Post-reviewing of ads on the public site in order to detect non desired content<br /> •Prevent and detect frauds on the site (specialists)<br /> •Review e-mails to identify frauds and take appropriate action (specialists)<br /> •Manage filters (specialists)<br /> •Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> Requirements: <br /> <br /> •Fluent Norwegian language skills in written and spoken <br /> •Strong PC and internet skills<br /> •Strong community and customer service focus <br /> •Very good expressive capabilities <br /> •Strong attention to detail<br /> •Very good problem solving skills<br /> •Strong team player <br /> •Flexibility and good under pressure <br /> •High school degree<br /> •Previous work experience (preferably also from a repetitive job and with customer support)<br /> <br /> If you feel that you are suitable for this job position, please send your CV to my email: EleonoraC@mgirecruitment.com or contact me for further details for this position on: 00353-18943034 <br /> Other positions at http://mgirecruitment.com or try our facebook page http://www.facebook.com/mgirecruitment BEST OF LUCK and hear from you soon!!<br /> ]]> http://www.toplanguagejobs.de/job/2674022/Norwegian-Native-Agent-position-in-Malta Gehalt: attractive
Standort: Malta, Valletta, Msida, Malta
Sprachen: Englisch, Finnisch
Veröffentlichung: 3rd May 2013

Location: <br /> From its North African and Arabic influences (listen carefully to the local language) to the Sicilian-inspired cuisine, Malta is a microcosm of the Mediterranean. Few European countries have such concentrated history, architecture and, yes, beaches in so tiny an area. There’s been an eclectic mix of influences and a roll-call of rulers over the centuries, but be in no doubt: Malta is not just a notional outpost of Italy or a relic of colonial Britain. This island nation has a quirky character all of its own. <br /> Just to know if you would like to relocate<br /> Rent Per Month: Avg.<br /> Apartment (1 bedroom) in City Centre 450.00 €<br /> Apartment (3 bedrooms) in City Centre 710.00 €<br /> Apartment (3 bedrooms) Outside of Centre 780.00 €<br /> <br /> Client:<br /> Our client was founded in 2002, is a global company with 400 employees in four countries. The client opened our first international office in Malaysia in 2007 and our second in Malta 2008. Today it is the market leader but our heritage is clear, better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business<br /> Job description:<br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> <br /> Requirements: <br /> <br /> • Fluent Finnish language skills in written and spoken <br /> • Strong PC and internet skills<br /> • Strong community and customer service focus <br /> • Very good expressive capabilities <br /> • Strong attention to detail<br /> • Very good problem solving skills<br /> • Strong team player <br /> • High school degree<br /> • Previous work experience (preferably also from a repetitive job and with customer support)<br /> <br /> If you feel that you are suitable for this job position, please send your CV to my email: EleonoraC@mgirecruitment.com or contact me for further details for this position on: 00353-18943034 <br /> Other positions at http://mgirecruitment.com or try our facebook page http://www.facebook.com/mgirecruitment<br /> BEST OF LUCK and hear from you soon!!<br /> ]]> http://www.toplanguagejobs.de/job/2673602/Finnish-in-Malta-AGENT-position Gehalt: attractive
Standort: Malta, Valletta, Msida, Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 3rd May 2013

Location: <br /> From its North African and Arabic influences (listen carefully to the local language) to the Sicilian-inspired cuisine, Malta is a microcosm of the Mediterranean. Few European countries have such concentrated history, architecture and, yes, beaches in so tiny an area. There’s been an eclectic mix of influences and a roll-call of rulers over the centuries, but be in no doubt: Malta is not just a notional outpost of Italy or a relic of colonial Britain. This island nation has a quirky character all of its own. <br /> Just to know if you would like to relocate<br /> Rent Per Month: Avg.<br /> Apartment (1 bedroom) in City Centre 450.00 €<br /> Apartment (3 bedrooms) in City Centre 710.00 €<br /> Apartment (3 bedrooms) Outside of Centre 780.00 €<br /> <br /> Client:<br /> Our client was founded in 2002, is a global company with 400 employees in four countries. The client opened our first international office in Malaysia in 2007 and our second in Malta 2008. Today it is the market leader but our heritage is clear, better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business<br /> Job description:<br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> <br /> Requirements: <br /> <br /> • Fluent German language skills in written and spoken <br /> • Strong PC and internet skills<br /> • Strong community and customer service focus <br /> • Very good expressive capabilities <br /> • Strong attention to detail<br /> • Very good problem solving skills<br /> • Strong team player <br /> • High school degree<br /> • Previous work experience (preferably also from a repetitive job and with customer support)<br /> <br /> If you feel that you are suitable for this job position, please send your CV to my email: EleonoraC@mgirecruitment.com or contact me for further details for this position on: 00353-18943034 <br /> Other positions at http://mgirecruitment.com or try our facebook page http://www.facebook.com/mgirecruitment<br /> BEST OF LUCK and hear from you soon!!<br /> ]]> http://www.toplanguagejobs.de/job/2673932/German-in-Malta-AGENT-position Gehalt: Attractive
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 9th May 2013

Our international client, a well established online gaming company, is actively looking for a Web/Graphic designer to start as soon as possible.<br /> <br /> <br /> • iGaming experience would be a plus<br /> • Ideally 5 years experience in design <br /> • Photoshop, Illustrator, flash animation is a MUST<br /> • Strong portfolio is a must<br /> <br /> Knowledge:<br /> <br /> • Flash development<br /> • HTML, CSS.<br /> • Filming<br /> • 3d, current software in use if Cinema 4d. <br /> <br /> If you would like to find out more about this opportunity, please send your CV to jacques@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2675862/Web-Designer-Sunny-Malta Gehalt: €1000-€1100 net per month
Standort: Malta, Malta
Sprachen: Deutsch
Veröffentlichung: 30th Apr 2013

Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> Post-reviewing of ads on the public site in order to detect non desired content<br /> Prevent and detect frauds on the site (specialists)<br /> Review e-mails to identify frauds and take appropriate action (specialists)<br /> Manage filters (specialists)<br /> Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> REQUIREMENTS<br /> <br /> . Learning and following instructions<br /> An interest in learning and adhering to how client wants to review ads and interact with the customers.<br /> 2. Deliver results and meet customer expectations<br /> Sets high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction.<br /> 3. Attention to details, resilient, can continue with repetitive task<br /> 4. Communication skills (for customer support)<br /> Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way. <br /> <br /> Fluent German language skills in written and spoken <br /> Strong PC and internet skills<br /> Strong community and customer service focus <br /> Very good expressive capabilities <br /> Strong attention to detail<br /> Very good problem solving skills<br /> High level of service orientation<br /> Strong team player <br /> Understanding attitude, logical thinking <br /> Flexibility and good under pressure <br /> Good online attitude<br /> Enthusiasm for, and knowledge of client<br /> <br /> High school degree<br /> Previous work experience (preferably also from a repetitive job and with customer support)<br /> Experience from travelling<br /> Flexible, able to lend a hand and ask for help when needed<br /> Being able to give feedback, want to improve<br /> <br /> Additional for customer support:<br /> Native German language<br /> Customer support experienced<br /> <br /> Do you think you are the right person for this job? Then, if you are ambitious, you love innovation and are high motivated, submit your application to my email domenicog@mgirecruitment.com : or contact me for further information on: 004930206163730.<br /> <br /> Alternatively if this isn’t the job for you check out our website for more available positions at or try our facebook page<br /> <br /> Best of luck and hope to hear from you soon.]]> http://www.toplanguagejobs.de/job/2665942/German-native-required-in-Malta Gehalt: Depends on Experience
Standort: Malta, Mallta
Sprachen: Englisch, Deutsch
Veröffentlichung: 3rd May 2013

The iGaming Industry is a fast paced, innovative and creative industry full of exciting career opportunities for anyone with the right mindset. Working in gaming is a challenge - but fun! Not to mention the great potential to rapidly develop a professional career in a steady moving, international and rewarding environment. <br /> The position reports to the International Affiliates Manager. <br /> <br /> Duties: <br /> <br /> Reaching new customers and brand building for my client in Germany, Austria and German speaking markets <br /> Ability to find new partners and grow strong relationships <br /> <br /> Responsibilities: <br /> <br /> • Responsible for the growth of business in German speaking markets. <br /> • Find new top affiliates with high levels of targeted traffic <br /> • Negotiate exposure of deals with existing German / Austrian affiliates <br /> • Manage affiliate relations and communication <br /> • Daily work of support issues <br /> • Motivate affiliates to provide maximum exposures and revenues <br /> • Answering any questions their partners may have including information about marketing materials, financial information and any other question in a timely manner. <br /> • Be able to travel on occasion <br /> • Attend affiliate fair’s that focus on the gambling business to promote the affiliate program and recruit new affiliate partners <br /> • Daily search on German speaking affiliate forums on the company's related topics. <br /> <br /> Skills & Competencies <br /> <br /> • Native in German <br /> • Excellent verbal, reading and writing skills. <br /> • Strong sales and negotiation skills <br /> • 2 years experience in working with Affiliates <br /> • Fair understanding of gaming / affiliate business. <br /> <br /> For more information or to apply, please send your CV to maria@bettingconnections.com <br /> or give us a call on +356 27 204 520/519<br /> Know someone? Why not refer a friend and earn 250 euro if they are placed by us!<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2673592/GERMAN-AFFILIATE-EXECUTIVE-iGAMING Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Finnisch
Veröffentlichung: 9th May 2013

Your mission: You will be ask to provide optimal customer service by efficiently and effectively processing internal and external queries / orders and other services as necessary, both verbally and written, resolving orders, and invoice queries.<br /> <br /> <br /> <br /> Your profile: You should have experience within a customer service environment in a customer service role. We are interesting in candidates with skills such as self motivated, adaptability, able to use his/her time effectively and efficiently. Fluency in Finnish and English is mandatory.<br /> <br /> <br /> <br /> Our offer: This role is full time and permanent and the company is offering an attractive salary plus relocation package. Full training and excellent benefits are on offer such as paid holidays, private medical insurance, pension scheme, sports and social committee and much more. There are also opportunities for career progression within the company.<br /> <br /> <br /> <br /> If you would like to find out more about this exciting opportunity send your CV to jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2656902/Finnish-Customer-Support-Sunny-Malta Gehalt: Negotiable
Standort: Malta, Sliema
Sprachen: Englisch
Veröffentlichung: 15th May 2013

The Junior Product Manager/Trainer will combine input from customers, market intelligence, own experience and commercial judgment in order to give accurate and professional guidelines to the aggregated product roadmap development work. A significant amount of time will be spent on training customer representatives in how to use the product as well as informing them and Sales Managers and Account Managers on the content of new releases.<br /> <br /> What is your background?<br /> You have a University Degree and have worked in the iGaming Industry for at least 2 years. It is considered a merit if you have previous experience working as an Account Manager, Risk Manager, Trainer or Product Manager. You are fluent in spoken and written English. Other languages are considered a merit.<br /> <br /> Who are you?<br /> It is important that you have the ability to handle streams of information and have a sense for detail. You have great interpersonal skills and have the ability to develop strong stakeholder relationships. You are a team-player, but can also work on your own initiative.<br /> ]]> http://www.toplanguagejobs.de/job/2701101/Junior-Product-Manager-Trainer Gehalt: attractive
Standort: Malta, Msida, Malta
Sprachen: Englisch, Deutsch, Norwegisch, Schwedisch
Veröffentlichung: 9th May 2013

Company Overview:<br /> <br /> Our Client is the market leader with better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business.<br /> <br /> Responsabilities:<br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> • Manage filters (specialists)<br /> • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> <br /> Required Special Skills<br /> • Fluent in language skills in written and spoken <br /> • Strong PC and internet skills<br /> • Strong community and customer service focus <br /> • Very good expressive capabilities <br /> • Strong attention to detail<br /> • Very good problem solving skills<br /> • High level of service orientation<br /> • Strong team player <br /> • Understanding attitude, logical thinking <br /> • Flexibility and good under pressure <br /> • Good online attitude<br /> • Enthusiasm for, and knowledge of client<br /> <br /> • High school degree<br /> • Previous work experience (preferably also from a repetitive job and with customer support)<br /> • Experience from travelling<br /> • Flexible, able to lend a hand and ask for help when needed<br /> • Being able to give feedback, want to improve<br /> <br /> <br /> <br /> Apply for this job:<br /> <br /> If you have the requirements for this position feel free to contact with Maria <br /> Email: MariaJoseo@mgirecruitment.com<br /> Skype: mariao.91<br /> Tel: 00 353 1894 3032<br /> We are a multilingual agency and we have more position available for you. Do not hesitate to contact me directly for more information.<br /> Refer a Friend<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2685332/Norwegian-OR-Finnish-OR-German-Agent-in-Malta-Relocation-assistance Gehalt: attractive
Standort: Malta, Msida, Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 15th May 2013

Location: <br /> From its North African and Arabic influences (listen carefully to the local language) to the Sicilian-inspired cuisine, Malta is a microcosm of the Mediterranean. Few European countries have such concentrated history, architecture and, yes, beaches in so tiny an area. There’s been an eclectic mix of influences and a roll-call of rulers over the centuries, but be in no doubt: Malta is not just a notional outpost of Italy or a relic of colonial Britain. This island nation has a quirky character all of its own. <br /> Just to know if you would like to relocate<br /> Rent Per Month: Avg.<br /> Apartment (1 bedroom) in City Centre 450.00 €<br /> Apartment (3 bedrooms) in City Centre 710.00 €<br /> Apartment (3 bedrooms) Outside of Centre 780.00 €<br /> <br /> Client:<br /> Our client was founded in 2002, is a global company with 400 employees in four countries. The client opened our first international office in Malaysia in 2007 and our second in Malta 2008. Today it is the market leader but our heritage is clear, better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business<br /> <br /> Job description:<br /> •Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> •Post-reviewing of ads on the public site in order to detect non desired content<br /> •Prevent and detect frauds on the site (specialists)<br /> •Review e-mails to identify frauds and take appropriate action (specialists)<br /> <br /> Requirements: <br /> •Fluent German language skills in written and spoken <br /> •Strong PC and internet skills<br /> •Strong community and customer service focus <br /> •Very good expressive capabilities <br /> •Strong attention to detail<br /> •Very good problem solving skills<br /> •Strong team player <br /> •High school degree<br /> •Previous work experience (preferably also from a repetitive job and with customer support)<br /> <br /> If you feel that you are suitable for this job position, please send your CV to my email: EleonoraC@mgirecruitment.com or contact me for further details for this position on: 00353-18943034 <br /> Other positions at http://mgirecruitment.com or try our facebook page http://www.facebook.com/mgirecruitment<br /> ]]> http://www.toplanguagejobs.de/job/2699811/German-in-Malta-AGENT-position Gehalt: Attractive
Standort: Malta
Sprachen: Dänisch, Niederländ<wbr />isch, Finnisch, Deutsch, Japanisch, Norwegisch, Flämisch, Türkisch, Schweizer<wbr />deutsch
Veröffentlichung: 9th May 2013

Have you already heard about Malta? I am pretty sure that yes... The Maltese Islands have a pleasantly sunny climate with a daily average of around 12 hours sunshine in summer going down to 5 to 6 hours in mid-winter. Will you be interested to relocate in such pleasant island? Well you should read below then !<br /> <br /> Indeed our international client which is an online casino company is expanding its activity therefore they are looking for candidates with the right personality and skills (more than experience) willing to join their team.<br /> <br /> Responsibilities are to respond customers’ requests and enquiries by phone, live chats and e-mails, managing players’ accounts, assisting players with connection and technical issues, translate documents and templates. However it is important to note that the role will be more than a customer service role only !<br /> <br /> The right candidates will have skills such as an entrepreneurial spirit, he or she will be looking for opportunity primarily (career orientated). There are several roles to fill. We are looking for candidates with fluent English plus another European language such as Norwegian, Finnish, Danish, Dutch or German.<br /> <br /> Attractive salary and relocation package for the right candidate included plus exceptional career progression. Do not hesitate anymore; send ASAP your CV to Jacques for more information: Jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2656912/Exciting-Support-roles-within-Gaming-industry-%E2%80%93-Malta Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Finnisch
Veröffentlichung: 3rd May 2013

Our client is a Swedish company specializing in customer reactivation and thus increasing profits for their clients by targeting their inactive customers. They are currently cooperating with some of the gaming industry´s most successful companies and have recently been awarded the unique opportunity of building up a value and quality oriented support function for a highly promising online gaming start up.<br /> <br /> About the Job<br /> As sales representative working for our client your main responsibility is to work within a team:<br /> • Calling inactive customers and offering them incentives to return to our client’s site.<br /> • They have developed a system for this very purpose and you will follow this system when calling customers having conversations about poker, sports betting and casino games.<br /> • As a sales representative you will learn from the Senior Sales representatives that are<br /> in charge of your group and within a year it should be your goal to become a senior and potentially even have your own group in the future.<br /> • Your salary will initially consist of two parts, a base salary and a bonus part.<br /> • Additional benefits for our employees include free education and extensive personal development.<br /> • You will also be part of a very successful and rapidly growing organization.<br /> <br /> Qualifications<br /> • You are interested in gaming (poker, casino and sports betting).<br /> • You do have a history of playing sports, poker and/or casino online.<br /> • Fluent Finnish and English is required<br /> • You are highly motivated, you love challenges and you are prepared to work hard to reach<br /> great rewards.<br /> • You are a great team player, but despite being part of a very strong team you always strive<br /> to win and be the best.<br /> • Previous experience from telemarketing is desired but not a requirement<br /> <br /> <br /> <br /> ]]> http://www.toplanguagejobs.de/job/2674712/Finnish-Sales-Representative-Malta Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Französisch, Flämisch
Veröffentlichung: 8th May 2013

Some key responsibilities for the position include:<br /> • Answering queries via email, chat and telephone<br /> • Assist Payment and Risk on related issues<br /> • Assist VIP team on related issues<br /> • Troubleshooting technical problems faced by customers<br /> • Inform customers about ongoing promotions and game rules<br /> • Perform outbound calls such as verification calls and offers according to policies and corporate values<br /> • Assist with bet settlement as required<br /> • Take part and responsibility in administrative tasks<br /> • Contribute to a stimulating and positive job environment<br /> Interviews will be held over the phone / Skype and successful candidates can expect a fantastic work environment and a truly pleasant experience!<br /> ]]> http://www.toplanguagejobs.de/job/2684172/FLEMISH-FRENCH-CUSTOMER-SUPPORT-AGENT-MALTA Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 8th May 2013

As a Marketing Manager for Germany and Austria your objective will be to ensure that the company meet or exceed the budgeted volumes of new customers, and develops the Brand Equity for the portfolio of brands for these markets. This is done through optimizing marketing plans and being on top of the SWOT on the markets. The role is primarily measured on volume of New Customers, Brand Equity KPIs, and Cost Budget adherence.<br /> <br /> Responsibilities will include:<br /> •On a strategic level ensure strong local adaptations of a multi-brand portfolio strategy<br /> •Drive synergies across brands in planning and execution. <br /> •Through this work, provide a structured input into Brand Strategy development for the markets.<br /> •Implement a Best Practice mind-set and ensure knowledge integration into local market planning. <br /> •Contribute with quality and a 360 degree-approach in execution of marketing plans by brand. <br /> •Promote a high performing local team through adequate staffing and development activi-ties.<br /> •On a day to day basis leading marketing planning and ensure strong planning and execution processes. <br /> •Co-operation with business teams to ensure 360 degree approach to campaigns and create a strong local execution of strategic initiatives. <br /> •To be successful in this role an adequate business and local market intelligence reporting and analysis need to be implemented.<br /> <br /> Criteria<br /> •Strong understanding and experience of the gaming market in Germany/Austria, particularly from an acquisition perspective. <br /> •Experience from general B2C Marketing Management and Planning. <br /> •Analytical mind-set and a structured way of working. <br /> •As a person you have strong influencing and personal interaction skills and can demonstrate project management capability<br /> •University degree with 4-6 years working experience<br /> •Strong general business literacy and strong internet marketing competence<br /> •Demonstrated internet business model understanding<br /> •Strong team player who thrives in an informal corporate culture<br /> •Excellent initiative and follow-through track record<br /> •Career upward potential to move to “next level” of responsibility<br /> •Fluency in German and English, both verbally and in writing<br /> ]]> http://www.toplanguagejobs.de/job/2684092/German-Marketing-Manager-Malta Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 8th May 2013

Some key responsibilities for the position include:<br /> • Answering queries via email, chat and telephone<br /> • Assist Payment and Risk on related issues<br /> • Assist VIP team on related issues<br /> • Troubleshooting technical problems faced by customers<br /> • Inform customers about ongoing promotions and game rules<br /> • Perform outbound calls such as verification calls and offers according to policies and corporate values<br /> • Assist with bet settlement as required<br /> • Take part and responsibility in administrative tasks<br /> • Contribute to a stimulating and positive job environment<br /> Interviews will be held over the phone / Skype and successful candidates can expect a fantastic work environment and a truly pleasant experience!<br /> ]]> http://www.toplanguagejobs.de/job/2684062/GERMAN-CUSTOMER-SUPPORT-AGENT-MALTA Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Dänisch
Veröffentlichung: 8th May 2013

Some key responsibilities for the position include:<br /> • Answering queries via email, chat and telephone<br /> • Assist Payment and Risk on related issues<br /> • Assist VIP team on related issues<br /> • Troubleshooting technical problems faced by customers<br /> • Inform customers about ongoing promotions and game rules<br /> • Perform outbound calls such as verification calls and offers according to policies and corporate values<br /> • Assist with bet settlement as required<br /> • Take part and responsibility in administrative tasks<br /> • Contribute to a stimulating and positive job environment<br /> Interviews will be held over the phone / Skype and successful candidates can expect a fantastic work environment and a truly pleasant experience!<br /> ]]> http://www.toplanguagejobs.de/job/2684102/DANISH-CUSTOMER-SUPPORT-AGENT-MALTA Gehalt: Attractive
Standort: Malta, Msida
Sprachen: Englisch, Deutsch
Veröffentlichung: 2nd May 2013

<br /> German Customer Service Agent in Msida<br /> <br /> The Client was founded based on this very idea; to provide a clean website for our clients and ensure that the best quality of the user generated content was being published. Today we are the market leader but our heritage is clear, better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business.<br /> Agent needs: Learning and following instructions(an interest in learning and adhering to how client wants to review ads and interact with the customers).Deliver results and meet customer expectations.(Sets high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction.) Attention to details, resilient, can continue with repetitive task Communication skills (for customer support)(Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way.) <br /> Position: German Customer Service Agent <br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> • Manage filters (specialists)<br /> • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> Requirements: <br /> • Fluent German language skills in written and spoken <br /> • Strong PC and internet skills<br /> • Strong community and customer service focus <br /> • Very good expressive capabilities <br /> • Strong attention to detail<br /> • Very good problem solving skills<br /> • High level of service orientation<br /> • Strong team player <br /> • Understanding attitude, logical thinking <br /> • Flexibility and good under pressure <br /> • Good online attitude<br /> • Enthusiasm for, and knowledge of client<br /> • High school degree<br /> • Previous work experience (preferably also from a repetitive job and with customer support)<br /> • Experience from travelling<br /> • Flexible, able to lend a hand and ask for help when needed<br /> • Being able to give feedback, want to improve<br /> <br /> Additional for customer support:<br /> • Native German language<br /> • Customer support experienced<br /> <br /> If you feel that you are suitable for this job position, please send your CV to my email: marcd@mgirecruitment.com or contact me for further details for this position on: 00353-18943033<br /> Alternatively if this isn’t the job for you check out our website for more available positions at http://mgirecruitment.com or try our facebook page http://www.facebook.com/mgirecruitment <br /> Best of luck and hope to hear from you soon! <br /> ]]> http://www.toplanguagejobs.de/job/2670482/German-Customer-Service-Agent-in-Msida Gehalt: Attractive
Standort: Malta, Msida
Sprachen: Englisch, Finnisch
Veröffentlichung: 2nd May 2013

Finnish Customer Support <br /> I have an excellent challenge for Finnish Speaker in Malta (M/F)<br /> <br /> Duties<br /> <br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> • Manage filters (specialists)<br /> • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> Skills<br /> • Near Native Finnish language<br /> • Learning and following instructions<br /> • An interest in learning and adhering to how client wants to review ads and interact with the customers<br /> • Deliver results and meet customer expectations<br /> • Sets high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction.<br /> • Attention to details, resilient, can continue with repetitive task<br /> • Communication skills (for customer support)<br /> • Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way. <br /> <br /> How to Apply<br /> <br /> Send your CV per e-mail to christianr@mgirecruitment.com <br /> Website: http://www.mgirecruitment.com. <br /> Join our Facebook site http://www.facebook.com/mgirecruitment. <br /> For further information please contact Christian at +35318943007. <br /> ]]> http://www.toplanguagejobs.de/job/2670712/Finnish-Customer-Support Gehalt: 15,000-20,000
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 20th May 2013

Worum geht es bei dieser Stelle im Ausland?<br /> Wenn du schon immer im Ausland arbeiten wolltest ist dieser Job als Kundenbetreuer in Malta goldrichtig für dich! Zu deinen Aufgaben wird Betreuung von Business-Kunden per Telefon, Email und Chat-Betreuung und Assistenz bei der Bearbeitung von Vertriebsaufträgen gehören. Du pflegst bereits existierende Kundenbeziehungen und bist insbesondere für den deutschen Kundenstamm verantwortlich.<br /> <br /> Wer ist unser Auftraggeber?<br /> Unser Auftraggeber ist ein internationales Unternehmen, das sich auf die Produktion, das Marketing und das Designen von hochwertigen Wasserbetten spezialisiert hat und gleichzeitig für einige der erfolgreichsten Bettenhersteller Europas im Marketing tätig ist. Aufgrund der Firmenexpansion und der Erweiterung des Kundenstamms sucht unser Auftraggeber nach Mitarbeitern im Bereich Kundenbetreuung, die Kunden zuverlässig und kompetent betreuen und exzellenten Kundenservice bereitstellen. Wenn du an der weltweiten Weiterentwicklung dieses Unternehmens teilhaben möchtest und gut mit Kunden umgehen kannst, bist du genau richtig für diesen interessanten Job im Ausland!<br /> <br /> Wen suchen wir?<br /> Für die Stelle als deutscher Kundenbetreuer (m/w) solltest du kommunikationsstark, motiviert und insgesamt positiv eingestellt sein. Exzellente Deutschkenntnisse, sowie makellose Umgangsformen sind ein Muss. Idealerweise hattest du bereits Erfahrung im Umgang mit Kunden oder im Bereich Kundenservice. Eine freundliche, aufgeschlossene Persönlichkeit und zwischenmenschliche Komptenzen runden dein Profil ab.<br /> <br /> Wo im Ausland befindet sich diese internationale Stelle?<br /> Wenn du Sonne, Strand und Meer magst und in einem sonnigen, mediterranen Umfeld im Ausland arbeiten möchtest – Prima, dann kannst du aufhören nach einem Job im Ausland zu suchen! Malta ist der perfekte Ort für dich: Wunderschöne Sandstrände, entspannte Menschen und Mittelmeer-Flair zeichnen Europas kleinsten Mitgliedsstaat aus. Wenn du davon träumst, im Ausland zu arbeiten und nach Feierabend direkt zum Strand gehen zu können, bewirb dich jetzt für diese internationale Stelle und verwirkliche deinen Traum!<br /> <br /> Bewerbungsprozess und Gehalt<br /> Nach einem ersten Telefongespräch folgen – je nach Bewerberprofil – ein oder zwei persönliche Bewerbungsgespräche. <br /> Das Gehalt für diesen Job im Ausland beträgt zwischen 15000 und 20000€ pro Jahr. ]]> http://www.toplanguagejobs.de/job/2636002/Kundenbetreuer-gesucht Gehalt: attractive
Standort: Malta, Msida, Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 8th May 2013

Who is the client?<br /> <br /> The client set out on a journey to create value for their clients by training people and discovering technical solutions to prevent and manage online fraud, abuse and inappropriate content by investing an immense amount of energy into building the processes needed. The company soon started working with big brands in online classified, job listings and other industries and have since then grown both in experience, capabilities, size and geography. The company won their first international contract in 2004 and became bilingual. The client introduced chat hosting and community moderation services in 2005. The company opened their first international office in Malaysia in 2007 and their second in Malta 2008.<br /> <br /> What is the role?<br /> <br /> •Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> •Post-reviewing of ads on the public site in order to detect non desired content<br /> •Prevent and detect frauds on the site (specialists)<br /> •Review e-mails to identify frauds and take appropriate action (specialists)<br /> •Manage filters (specialists)<br /> •Handle the daily management of all incoming customer support inquiries by e- mail (customer support)<br /> <br /> Your skills are:<br /> <br /> •Native Norwegian language skills in written and spoken <br /> •Strong community and customer service focus <br /> •Very good expressive capabilities <br /> •Strong attention to detail<br /> •Very good problem solving skills<br /> •High level of service orientation<br /> •Strong team player <br /> <br /> <br /> Where is the location?<br /> <br /> Msida- the harbour city of northeast of Malta. Beautiful and idyllic Island.<br /> <br /> <br /> <br /> If you have a real interest in the position, you can apply immediately by sending your CV to my email: juliens@mgirecruitment.com. Do not hesitate to contact me by the phone for further information about the job: 0035318943012<br /> <br /> You can also check out our website for more available positions at http://mgirecruitment.com<br /> I hope to hear from you very soon.<br /> ]]> http://www.toplanguagejobs.de/job/2683032/Do-you-want-to-work-in-beautiful-Malta-Norwegian-Customer-Agent-needed Gehalt: Attractive
Standort: Malta, Msida
Sprachen: Englisch, Deutsch
Veröffentlichung: 2nd May 2013

<br /> Great position for native German Speaker like Customer Service in Malta (M/F)<br /> Duties<br /> <br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> • Manage filters (specialists)<br /> • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> Skills<br /> • Near Native German language<br /> • Learning and following instructions<br /> • An interest in learning and adhering to how client wants to review ads and interact with the customers<br /> • Deliver results and meet customer expectations<br /> • Sets high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction.<br /> • Attention to details, resilient, can continue with repetitive task<br /> • Communication skills (for customer support)<br /> • Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way. <br /> <br /> How to Apply<br /> <br /> Send your CV per e-mail to christianr@mgirecruitment.com <br /> Website: http://www.mgirecruitment.com. <br /> Join our Facebook site http://www.facebook.com/mgirecruitment. <br /> For further information please contact Christian at +35318943007. <br /> ]]> http://www.toplanguagejobs.de/job/2670772/German-Customer-Service-Malta Gehalt: €17000 - €19000 per annum
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 20th May 2013

Company:Our client is a leading contact centre specializing in online services such as gaming, and social networks. They have operations in Scandinavia, Malta and Asia and they are currently looking for an experienced Team Leader/Manager to join one of their multilingual customer service teams. They now have a role for a German Online Content Moderator in their Malta headquarters.<br /><br /> <br /><br /> Role: The role of German Online Content Moderator is as follows;<br /><br /> <br /><br /> -Possess strong knowledge of publication rules and regulations of market<br /><br /> -Analysing and reviewing user-generated content and profiles<br /><br /> -Providing support to customers via email along with collaborating with other team members<br /><br /> -Provision of feedback to managers on trends, most common end-user mistakes<br /><br /> <br /><br /> Skills:The skills needed in this role are as follows;<br /><br /> -Ideally have previous experience in customer care or online business<br /><br /> -He/She must be fluent in German and English<br /><br /> -Basic Computer skills is a must and a willingness to work on shift<br /><br /> <br /><br /> Gains: This role is with a leading gaming company where you could have infinite opportunities for progression. You will receive a very competitive salary and bonuses. Please send us your CV or call us to find out more about the vacancy.<br /><br /> <br /><br /> Origin Multilingual<br /><br /> UK+44 20 3468 4181<br /><br /> Ireland +353 0 1 2313100<br /><br /> Germany +49 69 5007 1333<br /><br /> <br />]]> http://www.toplanguagejobs.de/job/2674632/German-Online-Content-Moderator-17K-19K-Malta-Relo Gehalt: Attractive + Relocation + Bonus
Standort: Malta, Msida
Sprachen: Englisch, Deutsch
Veröffentlichung: 14th May 2013

Malta sucht Sie! Sie erwartet eine Stelle in einem internationalen Unternehmen innerhalb eines multikulturellen Teams. Sie sprechen Deutsch als Muttersprache und haben Erfahrung im Bereich Administration und/ oder Kundenservice. Bewerben Sie sich jetzt und senden Sie Ihren Lebenslauf an nadjav(at)mgirecruitment.com!<br /> <br /> Die Stelle:<br /> - "Content Manager" fasst die Stellenbeschreibung zusammen:<br /> - Ãśberprüfung des Inhalts, Anzeigen und des weiteren Schriftverkehrs der Partnerwebseiten<br /> - Erster Ansprechpartner bei Kundenanfragen<br /> <br /> Ihr Profil:<br /> - Deutsch als Muttersprache und gutes Englisch<br /> - Erfahrung im Bereich Content Management, Kundenservice, Administration etc.<br /> - Kunden orientiertes Arbeiten<br /> <br /> Es erwartet Sie eine spannende Stelle im sonnigen Malta, mit attraktivem Gehalt und Umzugshilfe. <br /> <br /> Sind Sie interessiert? Senden Sie Ihren Lebenslauf in englisch an nadjav(at)mgirecruitment.com oder rufen Sie mich an unter +49 30 206163720. <br /> <br /> Ich freue mich auf Ihre Bewerbung!]]> http://www.toplanguagejobs.de/job/2674772/Malta-is-calling-Germans-for-Administration-Role-Attracitve-Salary Gehalt: Attractive
Standort: Malta, Msida
Sprachen: Englisch, Finnisch
Veröffentlichung: 2nd May 2013

Finnish Customer Service Agent in Msida<br /> <br /> The Client was founded based on this very idea; to provide a clean website for our clients and ensure that the best quality of the user generated content was being published. Today we are the market leader but our heritage is clear, better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business.<br /> Agent needs: Learning and following instructions(an interest in learning and adhering to how client wants to review ads and interact with the customers).Deliver results and meet customer expectations.(Sets high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction.) Attention to details, resilient, can continue with repetitive task Communication skills (for customer support)(Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way.) <br /> Position: Finnish Customer Service Agent <br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> • Manage filters (specialists)<br /> • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> Requirements: <br /> • Fluent Finnish language skills in written and spoken <br /> • Strong PC and internet skills<br /> • Strong community and customer service focus <br /> • Very good expressive capabilities <br /> • Strong attention to detail<br /> • Very good problem solving skills<br /> • High level of service orientation<br /> • Strong team player <br /> • Understanding attitude, logical thinking <br /> • Flexibility and good under pressure <br /> • Good online attitude<br /> • Enthusiasm for, and knowledge of client<br /> • High school degree<br /> • Previous work experience (preferably also from a repetitive job and with customer support)<br /> • Experience from travelling<br /> • Flexible, able to lend a hand and ask for help when needed<br /> • Being able to give feedback, want to improve<br /> <br /> Additional for customer support:<br /> • Native Finnish language<br /> • Customer support experienced<br /> <br /> If you feel that you are suitable for this job position, please send your CV to my email: marcd@mgirecruitment.com or contact me for further details for this position on: 00353-18943033<br /> Alternatively if this isn’t the job for you check out our website for more available positions at http://mgirecruitment.com or try our facebook page http://www.facebook.com/mgirecruitment <br /> Best of luck and hope to hear from you soon! <br /> ]]> http://www.toplanguagejobs.de/job/2670332/Finnish-Customer-Service-Agent-in-Msida Gehalt: Attractive
Standort: Malta, Msida
Sprachen: Englisch, Norwegisch
Veröffentlichung: 2nd May 2013

Norwegian Speaker -Customer Service in Malta (M/F)<br /> <br /> Duties<br /> <br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> • Manage filters (specialists)<br /> • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> Skills<br /> • Near Native Norwegian language<br /> • Learning and following instructions<br /> • An interest in learning and adhering to how client wants to review ads and interact with the customers<br /> • Deliver results and meet customer expectations<br /> • Sets high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction.<br /> • Attention to details, resilient, can continue with repetitive task<br /> • Communication skills (for customer support)<br /> • Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way. <br /> <br /> How to Apply<br /> <br /> Send your CV per e-mail to christianr@mgirecruitment.com <br /> Website: http://www.mgirecruitment.com. <br /> Join our Facebook site http://www.facebook.com/mgirecruitment. <br /> For further information please contact Christian at +35318943007. <br /> ]]> http://www.toplanguagejobs.de/job/2670832/Norwegian-Customer-Service-Agent-in-Msida Gehalt: Attractive + Relocation + Bonus
Standort: Malta, Msida
Sprachen: Norwegisch
Veröffentlichung: 14th May 2013

Malta is calling! You will be working within an international company and an intercultural team. Our client is looking for Norwegian natives with experience in administration and/ or customer service. Apply now and send your CV to nadjav(at)mgirecruitment.com!<br /> <br /> The Role:<br /> - "Content Manager" summaries the role:<br /> - You would be screening the content, ads and other written communication of our partner websites<br /> - You would be the first point of contact for all customer inquiries<br /> <br /> Your Profile:<br /> - Norwegian mother tongue and good English<br /> - Experience in administration, customer support, content management etc.<br /> - Customer orientated working attitude<br /> <br /> The company offers long-term opportunities and a relocation package. <br /> <br /> Are you interested? Apply now and send your CV to nadjav(at)mgirecruitment.com or call me directly at +49 30 206163720. <br /> <br /> I am looking forward to hearing from you!]]> http://www.toplanguagejobs.de/job/2674792/Malta-is-calling-Norwegians-for-Administration-Role-Attracitve-Salary Gehalt: Attractive
Standort: Malta, Msida
Sprachen: Englisch, Norwegisch
Veröffentlichung: 2nd May 2013

Norwegian Customer Service Agent in Msida<br /> <br /> The Client was founded based on this very idea; to provide a clean website for our clients and ensure that the best quality of the user generated content was being published. Today we are the market leader but our heritage is clear, better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business.<br /> Agent needs: Learning and following instructions(an interest in learning and adhering to how client wants to review ads and interact with the customers).Deliver results and meet customer expectations.(Sets high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction.) Attention to details, resilient, can continue with repetitive task Communication skills (for customer support)(Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way.) <br /> Position: Norwegian Customer Service Agent <br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> • Manage filters (specialists)<br /> • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> Requirements: <br /> • Fluent Norwegian language skills in written and spoken <br /> • Strong PC and internet skills<br /> • Strong community and customer service focus <br /> • Very good expressive capabilities <br /> • Strong attention to detail<br /> • Very good problem solving skills<br /> • High level of service orientation<br /> • Strong team player <br /> • Understanding attitude, logical thinking <br /> • Flexibility and good under pressure <br /> • Good online attitude<br /> • Enthusiasm for, and knowledge of client<br /> • High school degree<br /> • Previous work experience (preferably also from a repetitive job and with customer support)<br /> • Experience from travelling<br /> • Flexible, able to lend a hand and ask for help when needed<br /> • Being able to give feedback, want to improve<br /> <br /> <br /> Additional for customer support:<br /> • Native Norwegian language<br /> • Customer support experienced<br /> <br /> If you feel that you are suitable for this job position, please send your CV to my email: marcd@mgirecruitment.com or contact me for further details for this position on: 00353-18943033<br /> Alternatively if this isn’t the job for you check out our website for more available positions at http://mgirecruitment.com or try our facebook page http://www.facebook.com/mgirecruitment <br /> Best of luck and hope to hear from you soon! <br /> ]]> http://www.toplanguagejobs.de/job/2670302/Norwegian-Customer-Service-Agent-in-Msida Gehalt: &#x20AC;15000 - &#x20AC;20000 per annum
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 20th May 2013

What is the job?<br /> Our client is looking for a German native speaker to work in Malta and to join an existing German customer service team that provides business customer service for the German market. In this German job abroad as a customer support representative you will have to provide assistance to German customers by handling incoming and outgoing telephone calls, emails and chat. Your duty will be to deal with existing German business customers and maintain a good relationship with them. This is not a call center job, in this job abroad the German customer service representative will also provide assistance with incoming questions and sales orders.<br /> <br /> Who is our client?<br /> Our client is an international company which specializes in designing, producing and advertising some of the most successful bed brands in Europe. Our client operates all over Europe and it is currently expanding the supporting team in Malta. For this reason, they created new German jobs and they are looking for a German representative willing to work in Malta and share company's culture and attitudes as well as to participate to the company's international growth. <br /> <br /> Who are we looking for?<br /> We are looking for a German customer service representative with great communication and interpersonal skills. For this German job you also need to be able to work in a team in Malta and to demonstrate a very positive big personality. To be considered for the German customer service rrepresentative job you need to have a native level of German and to feel comfortable in communicating and dealing with German customers and moreover, to be able to build B2B relationships. The ideal candidate for this German job will have already some experience in customer service either in a call centre or face to face and will want to relocate to Malta as soon as possible.<br /> <br /> Where is this language job based?<br /> This German job is based in Malta. The location is ideal for those who are looking to work abroad in a lovely, warm and sunny location. Moving to Malta could be an excellent opportunity if you want to work abroad enjoy your time in a very beautiful and touristic place.<br /> <br /> Interview process and salary<br /> In order to be considered for this German job as a customer service representative in Malta, you need to go through a phone screening and then through one or two interviews, depending on the candidate's profile. Our client is offering a salary between 15k and 20k depending on your experince.<br /> <br /> Apply today for the amazing German job in Malta!]]> http://www.toplanguagejobs.de/job/2669722/German-customer-service-representative Gehalt: &#x20AC;45000 - &#x20AC;60000 per annum
Standort: Malta
Sprachen: Niederländ<wbr />isch
Veröffentlichung: 20th May 2013

Wat is de baan?<br /> Als Dutch Sales Manger binnendienst zal je verantwoordelijk zijn voor een klein customer service team (B2C) van welke de teamleider aan jou rapporteert. Jje voornammste verantwoordelijkheid is zorg dragen over een groeiend team account managers zaken met de groothandel en retail doen. Je zal onder andere coaching geven, targets zetten en prijzen onderhandelen. Verder zul je betrokken zijn bij de lancering van nieuwe projecten en rapporteer je direct aan het directie team. Dit is een baan in het buitenland en is alleen geschikt voor iemand die enkele jaren wil wonen en werken op Malta. <br /> <br /> Wie is onze klant?<br /> Als je graag voor een klein maar snel groeiend bedrijf wilt werken dan is dit de ideale mogelijkheid. Door groei is deze geheel nieuwe vacature ontstaan. Gerunt door twee jonge ondernemers zijn er uistekende mogelijkheden binnen dit bedrijf voor elke ambitieuze professional die graag in het zonnige Malta wil werken. Vanaf Malta wordt er zaken gedaan met heel Europa. Het product dat door dit bedrijf wordt verkocht wordt door mijoenen mensen op dagelijkse basis gebruikt en op unieke wijze verkocht.<br /> <br /> Wie zoeken we?<br /> We zoeken naar een ervaren sales professional met ideaal gezien ervaring als Dutch sales manager in een fabricatie/productie bedrijf die wil werken in het buitenland. Ideaal gezien heb je minimaal 4 jaar ervaring in het managen van een salesteam, spreek je Nederlands, Engels en indien mogelijk Duits en ben je opzoek naar een baan in het buitenland. Daarnaast zou het een plus zijn als je minimaal een commerciele HBO opleiding hebt afgerond.<br /> <br /> Waar is deze internationale vacature gebaseerd?<br /> Op Malta werken is fantastisch. Deze subtropische dwergstaat in het midden van de middelandse zee biedt uitstekende mogelijkheden om carriere te maken op eiland met prachtige stranden en waar de zon bijna altijd schijnt. Je betaalt weinig belasting en geniet elke dag van het prachtige weer. Met de vele authentieke Maltese restaurants, zwoele barretjes en fantastische feesten is Malta een plek waar iedereen die op zoek is naar een baan in het buitenland en in een zonovergoten paradijs wil werken.<br /> <br /> Interview-procedure en arbeidsvoorwaarden<br /> Het interview proces zal uit enkele rondes bestaan. Eerst zullen er enkele interviews telefonisch plaatsvinden waarna de laatste ronde een face to face interview zal zijn. Het jaarsalaris zal tussen de 45.000 euro en 60.000 euro zijn, afhankelijk van ervaring. Onze klant zoekt een kandidaat die oprecht wil werken op Malta en zal geen kosten dragen voor relocatie maar kan eventueel wel tijdelijk onderdak regelen.]]> http://www.toplanguagejobs.de/job/2134671/Sales-manager-binnendienst Gehalt: €17000 - €19000 per annum
Standort: Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 20th May 2013

Company:Our client is a leading contact centre specializing in online services such as gaming, and social networks. They have operations in Scandinavia, Malta and Asia and they are currently looking for an experienced Team Leader/Manager to join one of their multilingual customer service teams. They now have a role for a Norwegian Online Content Moderator in their Malta headquarters.<br /><br /> <br /><br /> Role: The role of Norwegian Online Content Moderator is as follows;<br /><br /> <br /><br /> -Possess strong knowledge of publication rules and regulations of market<br /><br /> -Analysing and reviewing user-generated content and profiles<br /><br /> -Providing support to customers via email along with collaborating with other team members<br /><br /> -Provision of feedback to managers on trends, most common end-user mistakes<br /><br /> <br /><br /> Skills:The skills needed in this role are as follows;<br /><br /> -Ideally have previous experience in customer care or online business<br /><br /> -He/She must be fluent in Norwegian and English<br /><br /> -Basic Computer skills is a must and a willingness to work on shift<br /><br /> <br /><br /> Gains: This role is with a leading gaming company where you could have infinite opportunities for progression. You will receive a very competitive salary and bonuses. Please send us your CV or call us to find out more about the vacancy.<br /><br /> <br /><br /> Origin Multilingual<br /><br /> UK+44 20 3468 4181<br /><br /> Ireland +353 0 1 2313100<br /><br /> <br />]]> http://www.toplanguagejobs.de/job/2674642/Norwegian-Online-Content-Moderator-17K-19K-Malta-Relo Gehalt: attractive
Standort: Malta, Msida
Sprachen: Englisch, Deutsch
Veröffentlichung: 23rd Apr 2013

The Client was founded based on this very idea; to provide a clean website for our clients and ensure that the best quality of the user generated content was being published. Today we are the market leader but our heritage is clear, better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business.<br /> <br /> Agent needs: Learning and following instructions(an interest in learning and adhering to how client wants to review ads and interact with the customers).Deliver results and meet customer expectations.(Sets high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction.) Attention to details, resilient, can continue with repetitive task Communication skills (for customer support)(Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way.) <br /> <br /> <br /> Position: German Customer Service Agent <br /> <br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> • Manage filters (specialists)<br /> • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> <br /> Requirements: German Customer Service Agent <br /> <br /> • Fluent German language skills in written and spoken <br /> • Strong PC and internet skills<br /> • Strong community and customer service focus <br /> • Very good expressive capabilities <br /> • Strong attention to detail<br /> • Very good problem solving skills<br /> • High level of service orientation<br /> • Strong team player <br /> • Understanding attitude, logical thinking <br /> • Flexibility and good under pressure <br /> • Good online attitude<br /> • Enthusiasm for, and knowledge of client<br /> • High school degree<br /> • Previous work experience (preferably also from a repetitive job and with customer support)<br /> • Experience from travelling<br /> • Flexible, able to lend a hand and ask for help when needed<br /> • Being able to give feedback, want to improve<br /> <br /> <br /> Additional for customer support:<br /> • Native German language<br /> • Customer support experienced<br /> <br /> <br /> If you feel that you are suitable for this job position, please send your CV to my email: marcd@mgirecruitment.com or contact me for further details for this position on: 00353-18943033<br /> Alternatively if this isn’t the job for you check out our website for more available positions at http://mgirecruitment.com or try our facebook page http://www.facebook.com/mgirecruitment <br /> Best of luck and hope to hear from you soon! ]]> http://www.toplanguagejobs.de/job/2638922/German-Customer-Service-Agent-in-Msida Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Finnisch
Veröffentlichung: 8th May 2013

Some key responsibilities for the position include:<br /> • Answering queries via email, chat and telephone<br /> • Assist Payment and Risk on related issues<br /> • Assist VIP team on related issues<br /> • Troubleshooting technical problems faced by customers<br /> • Inform customers about ongoing promotions and game rules<br /> • Perform outbound calls such as verification calls and offers according to policies and corporate values<br /> • Assist with bet settlement as required<br /> • Take part and responsibility in administrative tasks<br /> • Contribute to a stimulating and positive job environment<br /> Interviews will be held over the phone / Skype and successful candidates can expect a fantastic work environment and a truly pleasant experience!<br /> ]]> http://www.toplanguagejobs.de/job/2684082/FINNISH-CUSTOMER-SUPPORT-AGENT-MALTA Gehalt: Attractive
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 11th May 2013

Our client, a well known international online gaming company is actively looking for Front End Developers (junior, medium and senior level) to join their team as soon as possible. The right candidate will possess a "can do it" attitude, fluent English, strong analytical and communication skills and extreme attention to detail. Another European language will be consider as an asset.<br /> <br /> <br /> <br /> <br /> <br /> Your Duties:<br /> <br /> Participate, review and influence on-going designs, standards and methods for all web and mobile presence<br /> Deliver best-in-class HTML5/CSS3/JavaScript front-end code across a broad array of interactive web and mobile projects<br /> Develop and test across multiple browsers, platforms, and devices, including smartphones and tablets<br /> Understand when to build a project using CMS like Wordpress or Joomla opposed to building from scratch<br /> Provide support of frontend solutions to other departments in the company<br /> Provide complete technical documentation, code comments, and readable code that is properly stored in a version control system<br /> All other duties and special projects as assigned<br /> <br /> <br /> Your Profile:<br /> <br /> Strong knowledge of HTML5, CSS3, JS libraries (mainly jQuery), XML and JSON<br /> Expertise with UI/UX on critical, medium scale web sites<br /> Strong knowledge of PHP, MySQL and caching systems like memcached<br /> Experience with Photoshop and/or Fireworks, allowing to work independently from Creative Designer<br /> Experience creating simple Flash banners/animations<br /> Experience with CSS systems such as LESS and SASS to compile style files<br /> Experience with SEO<br /> Experience integrating 3rd-party widgets (like Twitter, Facebook, Google Charts) would be considered an asset<br /> <br /> <br /> If you have a keen interest in the job opportunity please submit your CV to jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2656922/Front-End-Developer-Several-roles-to-be-fill Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Niederländ<wbr />isch
Veröffentlichung: 8th May 2013

Some key responsibilities for the position include:<br /> • Answering queries via email, chat and telephone<br /> • Assist Payment and Risk on related issues<br /> • Assist VIP team on related issues<br /> • Troubleshooting technical problems faced by customers<br /> • Inform customers about ongoing promotions and game rules<br /> • Perform outbound calls such as verification calls and offers according to policies and corporate values<br /> • Assist with bet settlement as required<br /> • Take part and responsibility in administrative tasks<br /> • Contribute to a stimulating and positive job environment<br /> Interviews will be held over the phone / Skype and successful candidates can expect a fantastic work environment and a truly pleasant experience!<br /> ]]> http://www.toplanguagejobs.de/job/2684152/DUTCH-CUSTOMER-SUPPORT-AGENT-MALTA Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 8th May 2013

Some key responsibilities for the position include:<br /> • Answering queries via email, chat and telephone<br /> • Assist Payment and Risk on related issues<br /> • Assist VIP team on related issues<br /> • Troubleshooting technical problems faced by customers<br /> • Inform customers about ongoing promotions and game rules<br /> • Perform outbound calls such as verification calls and offers according to policies and corporate values<br /> • Assist with bet settlement as required<br /> • Take part and responsibility in administrative tasks<br /> • Contribute to a stimulating and positive job environment<br /> Interviews will be held over the phone / Skype and successful candidates can expect a fantastic work environment and a truly pleasant experience!<br /> ]]> http://www.toplanguagejobs.de/job/2684122/NORWEGIAN-CUSTOMER-SUPPORT-AGENT-MALTA Gehalt: attractive
Standort: Malta, Msida
Sprachen: Englisch, Deutsch
Veröffentlichung: 23rd Apr 2013

Do you speak German? Are you motivated for a new challenge? Do you enjoy sun? We have a perfect opportunity for you! <br /> <br /> <br /> Your responsibilities:<br /> <br /> - Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> - Post-reviewing of ads on the public site in order to detect non desired content<br /> - Prevent and detect frauds on the site (specialists)<br /> - Review e-mails to identify frauds and take appropriate action (specialists)<br /> - Manage filters (specialists)<br /> - Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> <br /> What we need from you:<br /> <br /> - Learning and following instructions<br /> - An interest in learning and adhering to how client wants to review ads and interact with the customers.<br /> - Deliver results and meet customer expectations<br /> - Set high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction.<br /> - Attention to details, resilient, can continue with repetitive task<br /> - Communication skills (for customer support)<br /> - Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way. <br /> <br /> <br /> If you feel that you are suitable for this job position, please send your CV to my email: marcd@mgirecruitment.com or contact me for further details for this position on: 00353-18943033<br /> Alternatively if this isn’t the job for you check out our website for more available positions at http://mgirecruitment.com or try our facebook page http://www.facebook.com/mgirecruitment <br /> Best of luck and hope to hear from you soon! ]]> http://www.toplanguagejobs.de/job/2638912/German-Agents-urgently-needed-in-sunny-Malta-Do-not-miss-this-opportunity-and-apply-today Gehalt: Attractive
Standort: Malta, Msida
Sprachen: Englisch, Norwegisch
Veröffentlichung: 14th May 2013

Malta Island: Norwegian speaker needed!<br /> <br /> Who is the client?<br /> <br /> The client set out on a journey to create value for their clients by training people and discovering technical solutions to prevent and manage online fraud, abuse and inappropriate content by investing an immense amount of energy into building the processes needed. The company soon started working with big brands in online classified, job listings and other industries and have since then grown both in experience, capabilities, size and geography. The company won their first international contract in 2004 and became bilingual. The client introduced chat hosting and community moderation services in 2005. The company opened their first international office in Malaysia in 2007 and their second in Malta 2008.<br /> <br /> What is the role?<br /> <br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> • Manage filters (specialists)<br /> • Handle the daily management of all incoming customer support inquiries by e- mail (customer support)<br /> <br /> Your skills are:<br /> <br /> • Native Norwegian language skills in written and spoken <br /> • Strong community and customer service focus <br /> • Very good expressive capabilities <br /> • Strong attention to detail<br /> • Very good problem solving skills<br /> • High level of service orientation<br /> • Strong team player <br /> <br /> <br /> Where is the location?<br /> <br /> Msida- the harbour city of northeast of Malta. Beautiful and idyllic Island.<br /> <br /> <br /> <br /> If you have a real interest in the position, you can apply immediately by sending your CV to my email: juliens@mgirecruitment.com. Do not hesitate to contact me by the phone for further information about the job: 0035318943012<br /> <br /> You can also check out our website for more available positions at http://mgirecruitment.com<br /> I hope to hear from you very soon.<br /> ]]> http://www.toplanguagejobs.de/job/2695682/Malta-Island-Norwegian-speaker-needed Gehalt: Competitive salary + relocation package
Standort: Malta
Sprachen: Japanisch
Veröffentlichung: 8th May 2013

This is an opportunity to join an reputable and established iGaming operator based in Malta as part of their CRM team. <br /> <br /> The role will involve: <br /> <br /> Customer support via incoming live chats, emails and phone calls<br /> Outbound telemarketing calls<br /> Translations and localization of web content and other promotional/marketing material. <br /> <br /> The role requires: <br /> <br /> Fluency in written and spoken Japanese & English<br /> A team playing, flexible and professional attitude<br /> Strong problem solving abilities<br /> Willing to work on a shift basis<br /> <br /> For more information contact lucy@bettingconnections.com or call and ask for Lucy on +356 27204520 ]]> http://www.toplanguagejobs.de/job/2637352/JAPANESE-CRM-iGaming Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Italienisch
Veröffentlichung: 14th May 2013

Our client, an international online gaming company is actively for a Country Manager with fluent Italian. The right candidate will be managing the Italian market as a full P & L as well as developing the present business and expanding the company's network offering to the market.<br /> Define KPI’s, together with senior management, and lead the Italian territory to achieve KPI’s (New & returning players, Player LTV and activity rates, Market revenue/profit/share, Market analysis and business intelligence etc.)<br /> The position calls for a targets-oriented, independent/self-driven individual with high level of interpersonal skills and profound retail and online gambling understanding.<br /> <br /> Your role:<br /> <br /> • Overall responsibility of P&L for the market<br /> • Localize our client company's network websites and marketing content and ensure this is current, updated and provides a competitive offering<br /> • Monitor market performance over all our network comprised of B2B partners, product portfolio, media channels and marketing plan<br /> • Coordinate with the other relevant departments <br /> • Analyse and feedback to management on unique needs of the business in the territory, areas for development and opportunities<br /> • Build a strong relationship with business partners, <br /> • Set and achieve territory targets<br /> • Maintain in-depth knowledge on market, competition, product, compliance and regulatory situation<br /> <br /> Your profile:<br /> <br /> • At least 3 years experience within the gaming industry<br /> • Excellent knowledge of the Italian market and language<br /> • Passion for and strong knowledge of the Italian gambling market<br /> • At least 1 year experience managing and executing business plans<br /> • Strong negotiation skills<br /> • Familiarity with sales and marketing in general and particularly Online marketing. - Marketing degree or similar will be an advantage<br /> • It is essential that the successful candidate is fluent in Italian and English<br /> <br /> If you have a keen interest for this role, please send your CV to Jacques at Jacques@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2697342/Italian-Country-Manager-iGaming-industry Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 17th May 2013

My client, an established iGaming operator located in Malta, is looking for a NORWEGIAN CUSTOMER SUPPORT AGENT to join the team. <br /> Some key responsibilities for the position include:<br /> • Answering queries via email, chat and telephone<br /> • Assist Payment and Risk on related issues<br /> • Assist VIP team on related issues<br /> • Troubleshooting technical problems faced by customers<br /> • Inform customers about ongoing promotions and game rules<br /> • Perform outbound calls such as verification calls and offers according to policies and corporate values<br /> • Assist with bet settlement as required<br /> • Take part and responsibility in administrative tasks<br /> • Contribute to a stimulating and positive job environment<br /> Interviews will be held over the phone / Skype and successful candidates can expect a fantastic work environment and a truly pleasant experience!<br /> If you think you have the right skills and experience for this job, please do not hesitate to send your updated CV to tasha@bettingconnections.com or call (00356) 27204520<br /> Only candidates that fulfill the above criteria need apply. Unsuccessful candidates will not be contacted.<br /> ]]> http://www.toplanguagejobs.de/job/2706611/NORWEGIAN-CUSTOMER-SUPPORT-AGENT-MALTA Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Türkisch
Veröffentlichung: 17th May 2013

My client, an established iGaming operator located in Malta, is looking for a TURKISH CUSTOMER SUPPORT AGENT to join the team. <br /> Some key responsibilities for the position include:<br /> • Answering queries via email, chat and telephone<br /> • Assist Payment and Risk on related issues<br /> • Assist VIP team on related issues<br /> • Troubleshooting technical problems faced by customers<br /> • Inform customers about ongoing promotions and game rules<br /> • Perform outbound calls such as verification calls and offers according to policies and corporate values<br /> • Assist with bet settlement as required<br /> • Take part and responsibility in administrative tasks<br /> • Contribute to a stimulating and positive job environment<br /> Interviews will be held over the phone / Skype and successful candidates can expect a fantastic work environment and a truly pleasant experience! <br /> <br /> If you think you have the right skills and experience for this job, please do not hesitate to send your most updated CV to tasha@bettingconnections.com or call on (00356) 27204520<br /> <br /> Only candidates that fulfill the above criteria need apply. Unsuccessful candidates will not be contacted.<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2704951/TURKISH-CUSTOMER-SUPPORT-AGENT-MALTA Gehalt: &#x20AC;15000 - &#x20AC;20000 per annum
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 20th May 2013

What is the job?<br /> Our client is looking for a German native speaker to work in Malta and to join an existing German customer service team that provides business customer service for the German market. In this German job abroad as a customer support representative you will have to provide assistance to German customers by handling incoming and outgoing telephone calls, emails and chat. Your duty will be to deal with existing German business customers and maintain a good relationship with them. This is not a call center job, in this job abroad the German customer service representative will also provide assistance with incoming questions and sales orders.<br /> <br /> Who is our client?<br /> Our client is an international company which specializes in designing, producing and advertising some of the most successful bed brands in Europe. Our client operates all over Europe and it is currently expanding the supporting team in Malta. For this reason, they created new German jobs and they are looking for a German representative willing to work in Malta and share company's culture and attitudes as well as to participate to the company's international growth. <br /> <br /> Who are we looking for?<br /> We are looking for a German customer service representative with great communication and interpersonal skills. For this German job you also need to be able to work in a team in Malta and to demonstrate a very positive big personality. To be considered for the German customer service rrepresentative job you need to have a native level of German and to feel comfortable in communicating and dealing with German customers and moreover, to be able to build B2B relationships. The ideal candidate for this German job will have already some experience in customer service either in a call centre or face to face and will want to relocate to Malta as soon as possible.<br /> <br /> Where is this language job based?<br /> This German job is based in Malta. The location is ideal for those who are looking to work abroad in a lovely, warm and sunny location. Moving to Malta could be an excellent opportunity if you want to work abroad enjoy your time in a very beautiful and touristic place.<br /> <br /> Interview process and salary<br /> In order to be considered for this German job as a customer service representative in Malta, you need to go through a phone screening and then through one or two interviews, depending on the candidate's profile. Our client is offering a salary between 15k and 20k depending on your experince.<br /> <br /> Apply today for the amazing German job in Malta!]]> http://www.toplanguagejobs.de/job/2593902/German-customer-service-representative Gehalt: Doe
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

Responsibilities: <br /> <br /> •Full responsibility for the English Speaking markets (UK, Australia, New Zealand)<br /> •Daily affiliate management, contact, maintenance and service<br /> •Analyze accounts and suggest actions for optimization<br /> •Making proposals to maximize affiliate activities by means of mutual promotions<br /> •Developing activities and new channels, including marketing plans for new products , cooperative ventures and strategies <br /> •Searching for new potential partners in the relevant English speaking market s<br /> <br /> Requirements <br /> •English at mother tongue level - A MUST <br /> •Bachelor's degree in Economics/Marketing/Accounting<br /> •At least 1 year of prior experience in affiliate account management for Casino – A MUST!<br /> •Relevant local online orientation and knowledge<br /> •Experience working with challenging goals and meeting them<br /> •Complete mastery of Office tools<br /> •Ability to travel<br /> •highly motivated, energetic, result oriented person<br /> •fast learner and can cope with multi-tasking and high pressure<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2661402/ENGLISH-AFFILIATE-ACCOUNT-MANAGER-Malta Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Niederländ<wbr />isch, Französisch
Veröffentlichung: 1st May 2013

Responsibilities: <br /> •Full responsibility for the Belgian & Dutch markets<br /> •Daily affiliate management, contact, maintenance and service<br /> •Analyze accounts and suggest actions for optimization<br /> •Making proposals to maximize affiliate activities by means of mutual promotions<br /> •Developing activities and new channels, including marketing plans for new products , cooperative ventures and strategies <br /> •Searching for new potential partners in the Belgian & Dutch market s<br /> <br /> Requirements: <br /> <br /> •French/Dutch at mother tongue level - A MUST <br /> •English at a conversational level <br /> •Bachelor's degree in Economics/Marketing/Accounting<br /> •At least 1 year of previous experience in affiliate account management for Casino – A MUST!<br /> •Relevant local online orientation and knowledge<br /> •Experience working with challenging goals and meeting them<br /> •Complete mastery of Office tools<br /> •Ability to travel<br /> •highly motivated, energetic, result oriented person<br /> •fast learner and can cope with multi-tasking and high pressure<br /> <br /> <br /> <br /> <br /> <br /> ]]> http://www.toplanguagejobs.de/job/2661382/BELGIAN-DUTCH-AFFILIATE-ACCOUNT-MANAGER-Malta Gehalt: €45000 per annum
Standort: Malta, Valletta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

OPERATIONS MANAGER<br /> Malta<br /> Salary: DOE<br /> <br /> Responsibilities:<br /> <br /> • Develop and implement the overall strategic direction for the centre<br /> • Lead a developed, highly motivated team of managers by driving efficiency through dynamic process management<br /> • Ensure customers’ expectations are met and that departmental targets are reached and maintained at all times, whilst keeping in line with all the regulatory bodies<br /> • Provide leadership to direct reports and help develop, motivate and coach towards excellent performance. He /she will complete annual performance evaluations of each manager by identifying areas of development and take appropriate action to resolve escalated employee concerns that arise. He/she will need to troubleshoot areas of poor performance and identify effective solutions to resolve any arising issues both at present and in the longer term<br /> • Identify, create and implement goals, standards, incentives and rewards aligned with the Corporate KPIs<br /> • Assessing each department’s operational policies, procedures and practices, including a gap analysis,<br /> • Together with the management team, prepare a set of recommendations to build the core operational platform, which would lead to the development of standard global, country and project-related operating policies and procedures addressing:<br /> • Financial management standards for the company, for projects and hub and / or local offices<br /> • Profitability and reporting standards, including integration with back-office systems at the core and hub and / or local offices<br /> • HR administration standards, including compliance with country-specific employment rules and regulations<br /> • Logistics standards and processes for deploying consultants to projects and securing all necessary resources for local operations (eg office maximization)<br /> • Procurement standards for services on local markets, including IT, legal/tax, marketing and others<br /> • Compliance standards with, US and European legal and tax requirements for international operations<br /> • Safety and security of all companies’ intellectual property and detailed prep of DRP<br /> • Code of ethics<br /> • Promote teamwork through effective communication and leadership<br /> • Plan, develop and implement strategies and processes for the all department reporting in to the Operations Manager<br /> • Responsible for forecasting and managing budgets and will be in close contact with all vendors, building relationships and negotiating new contracts in order to ensure cost effectiveness for the business<br /> • To assist in business and product development by introducing productivity enhancing products, services and/or procedures<br /> • Keep abreast with current call centre technologies and together with the BT Manager introduce and ensure that the systems and technology infrastructure implemented are sufficient to meet the need and are leveraged to optimize efficiency and effectiveness.<br /> • Together with the respective managers ensure that we are compliant with legislation, hu-man capital and human resources are utilized efficiently and effectively and there is syn-chronization of business development and marketing activities across all regions<br /> • Ensure that there is standardization across all call centres in relation to the functions reporting in to the operations manager<br /> • Being proactive in moving the company forward by introducing innovative ideas and change where necessary<br /> • Lead and complete project work where applicable and/or when assigned by members of Executive Management  Ensuring that the management team is informed of any updates pertaining to the overall operation on an ongoing basis<br /> • Coordination of operational reports as required<br /> • Liaise with the HR Department on all staff welfare matters, offer guidance and take appropriate action to resolve escalated employee concerns that arise<br /> • All other duties as assigned by members of Executive Management as required<br /> <br /> Qualifications & Skills:<br /> <br /> • A University degree in a business-related field or equivalent is preferable<br /> • A minimum of 5 years’ experience in this role within a Contact Centre or Financial Services environment; experience should show a progression of successful large, international projects and implementations as well as strong operations background and hands-on, systems- and process-oriented approach<br /> • Related industry experience and/or experience in the startup of a call centre would be considered an asset<br /> • Excellent communication and presentation abilities, analytical and problem solving skills, as well as proven experience with change management<br /> • Flexible and innovative in a fast paced, growth-oriented and time-critical Company<br /> • A track record of managing and influencing multiple stakeholders within a dynamic fast paced environment<br /> • Exceptional work ethic that incorporates values that simulate the Core Values such as humility, entrepreneurship and leadership<br /> • Must be an adept people manager and relationship builder, with a high degree of sensitivity to relationship dynamics in a multi-cultural, multi-location operating environment where affiliates have traditionally operated an a fairly independent basis<br /> • Ability and willingness to travel<br /> • Working knowledge of basic regulatory and compliance regulations in Europe, US and Asia would be considered and asset<br /> • Sound knowledge and analysis of high level financial P&L with management of the same<br /> • Experience supervising regulatory compliance and subcontract compliance, ideally from OFT, FSA, ASIC and the like<br /> • Experience with framing and developing policies and procedures<br /> • Must be able to think and act with a high degree of independence, bringing solutions for approval rather than waiting for guidance from executive management<br /> • Comfort operating in an entrepreneurial environment, preferably with a strong background building systems within quickly growing companies;<br /> ]]> http://www.toplanguagejobs.de/job/2640342/Operations-Manager-Microfinance Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Dänisch, Schwedisch
Veröffentlichung: 1st May 2013

Responsibilities: <br /> <br /> •Full responsibility for the Nordic markets (Sweden, Denmark, Finland)<br /> •Daily affiliate management, contact, maintenance and service<br /> •Analyze accounts and suggest actions for optimization<br /> •Making proposals to maximize affiliate activities by means of mutual promotions<br /> •Developing activities and new channels, including marketing plans for new products , cooperative ventures and strategies <br /> •Searching for new potential partners in the Nordic market s<br /> <br /> Requirements: <br /> <br /> •Swedish/Danish at mother tongue level - A MUST <br /> •English at a conversational level <br /> •Bachelor's degree in Economics/Marketing/Accounting<br /> •At least 1 year of prior experience in affiliate account management for Casino – A MUST!<br /> •Relevant local online orientation and knowledge<br /> •Experience working with challenging goals and meeting them<br /> •Complete mastery of Office tools<br /> •Ability to travel<br /> •highly motivated, energetic, result oriented person<br /> •fast learner and can cope with multi-tasking and high pressure<br /> <br /> <br /> <br /> ]]> http://www.toplanguagejobs.de/job/2661372/NORDIC-AFFILIATE-ACCOUNT-MANAGER-Malta Gehalt: Attractive
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 16th May 2013

JOB PURPOSE: <br /> <br /> Due to our rapid expansion we are looking for a Junior Designer. This person will be responsible for integrating with the Marketing team and collaborating on the production of banners, concepts, landing pages and other marketing materials. <br /> <br /> Key Responsibilities:<br /> <br /> • Work with fellow designers to execute creative concepts<br /> • Help translate ideas into viable design concepts<br /> • Have the ability to work in XHTML and CSS if required<br /> • Communicate with stakeholders, project managers, fellow designers etc. and establish an understanding of their needs<br /> • Listen to senior team then evaluate, design and develop projects to the highest standard<br /> • Take creative concepts from websites, branding material and other design projects devel-oped by senior team and help design variations, additional creative assets, revisions, print-ready files etc.<br /> • Layout mock-ups and client previews<br /> • Optimise and create graphics for the web<br /> • All other duties and special projects as assigned<br /> <br /> Knowledge/skills /experience:<br /> <br /> • Extensive professional studio/web design experience<br /> • Excellent knowledge in Photoshop, Flash, Illustrator, CSS, HTML<br /> • Have a creative eye and excellent design and communication skills<br /> • Understanding of web and graphic design principles<br /> • Strong communication and problem-solving skills<br /> <br /> Person specification:<br /> <br /> • Able to work autonomously and also within a team environment<br /> • Enthusiastic about career advancement within a growing company<br /> • Highly motivated, efficient, precise, accountable and passionate<br /> • Ability to work in a fast-paced, deadline-driven team environment on multiple projects<br /> • Passionate about design and have an interest in emerging technologies<br /> <br /> Desirable:<br /> <br /> • Familiarity with Mac OSX operating systems or PC<br /> • Previous experience within a commercial environment<br /> <br /> If you have a keen interest in this role, please send your CV to Jacques at jacques@bettingconnections.coom]]> http://www.toplanguagejobs.de/job/2656962/Junior-Designer-role-relocation-package-included Gehalt: Circa €45,0000
Standort: Malta, Valletta
Sprachen: Englisch, Portugiesisch, Schwedisch
Veröffentlichung: 1st May 2013

SENIOR SOFTWARE DEVELOPER<br /> MALTA<br /> SALARY: DOE<br /> <br /> Key Responsibilities:<br /> <br /> • Meet with stakeholders to understand their needs and discuss technical solutions<br /> • Perform and oversee launches and updates; manage development process<br /> • Design, architect and develop a new set of gaming related systems<br /> • Develop and maintain the existing online set of products and services<br /> • Produce documentation for software requirements and change requests<br /> • Work throughout the full development life-cycle, using Agile development processes<br /> • Develop and implement test plans including alpha, beta and unit testing<br /> • Ensure your code is optimised, documented, properly structured, meets industry standards and views are compatible with browsers, devices or operating systems<br /> • Use best practices for OOP and code re-usability<br /> <br /> <br /> Technical skills:<br /> <br /> • 5+ years experience in a PHP and/or Python development role<br /> • Very strong OO programming skills<br /> • Very good understanding of PHP OO Design patterns (Lazy Load, Singleton, etc)<br /> • Experience with MVC Frameworks (CodeIgnitor, Yii, Zend, Django, Web2py, etc)<br /> • Good understanding of Web systems architecture (requests handling, caching, etc) <br /> • Good server setup and administration in Linux-based OS (LAMP stack)<br /> • Experience with MySQL or PostgresSQL<br /> • Coding standards-compliant HTML5 / CSS3 <br /> • Experience using version control systems (e.g. Git, SVN)<br /> • Excellent skills in designing and building robust database solutions using MySQL, and/or other RDBMS.<br /> <br /> <br /> Desirable Skills:<br /> <br /> • Previous experience on online gaming systems development/integration;<br /> • Proven experience in high-traffic and high-available systems;<br /> • Commercial experience in Python would definitely be considered an asset;<br /> • Experience in noSQL databases (column-family store, column oriented, document oriented or key-value store);<br /> • Experience in setting up and maintaining Linux servers and have specific knowledge in setting up and maintaining Apache, MySQL and PHP;<br /> • Understanding of Query optimisation and database storage engines.<br /> • Experience with message queue systems would be a plus (ActiveMQ, RabbitMQ, ZeroMQ)<br /> <br /> Soft skills:<br /> <br /> • A can-do attitude, capable of leading and motivating others<br /> • Committed team worker <br /> • Good communication skills<br /> • Ability to think creatively<br /> • Hard working individual with pride on his/her work<br /> <br /> <br /> Education / Qualifications:<br /> <br /> • A computer science related degree would be considered an asset<br /> • Vendor certificates related to the subject would be considered an asset<br /> <br /> <br /> Send your CV to steve@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2640332/Senior-PHP-Developer Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 1st May 2013

Key Responsibilities: <br /> <br /> •Ensure that customer requests are handled within a given timeframe and with a consistently high quality.<br /> •Create and send regular team reports according to requirements and procedures.<br /> •Monitor and ensure that quality levels are maintained and communicated to all team members.<br /> •Deliver training to new and existing team members.<br /> •Monitor performance and motivate team members in order to ensure high standard of work.<br /> •The Team leader responsibility for multinational team in strong cooperation with Head of Department and other Team leaders.<br /> <br /> <br /> Personal Specifications, Experience & Skills: <br /> <br /> •Very good verbal and written skills in Norwegian and English.<br /> •Sound experience as Team Leader in Customer Support or similar area.<br /> •Experience in e-mail, chat and telephone support.<br /> •Customer oriented with good problem solving skills.<br /> •Strong interpersonal and communication skills and ability to work in a team environment.<br /> •Well-developed leadership skills.<br /> •Non biased and able to work in a multicultural environment.<br /> •Eagerness to learn and contribute with ideas to make continuous improvements.<br /> •Good knowledge of Microsoft Software: Windows 7, Microsoft Office package: Word Processing, Spreadsheet and Presentation.<br /> •Zendesk experience will be considered an asset.<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2636822/Team-Leader-Customer-Care-Norwegian-speaking-Malta Gehalt: Attractive
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 16th May 2013

The Sales & Marketing Department requires an experienced Email Marketing Specialist to take shared responsibility for the development, planning and continual optimisation of our client B2C user communications model. This is an exciting opportunity in a fast moving company. The ideal candidate will have a solid background in email marketing matched with excellent communication and relationship building skills. This position calls for a self-motivated, creative individual who is able to help conceive innovative promotional material and contribute to new marketing strategies.<br /> <br /> Key responsibilities:<br /> <br /> Take shared responsibility for the development, planning and continual optimisation of our client B2C user communications model;<br /> Account manage the relationship between our client email database provider and act as the internal database guru to ensure timely delivery of email campaigns to various customer segments;<br /> Work closely with designers and our client content team to create and develop new email materials and concepts;<br /> Liaise and communicate with internal teams to co-ordinate all email send-outs;<br /> Conduct daily performance analysis and work closely with the reporting department to gather statistical data;<br /> Suggest and implement new segmentation strategies and have influence over new ways in which to engage with our customers<br /> <br /> Required skills and experience:<br /> <br /> A minimum of 3 years working experience in an email marketing role, preferably in a B2C user communication environment;<br /> A marketing or business-related degree;<br /> Strong account management skills, demonstrating an ability to build and maintain business relationships;<br /> Knowledge of email marketing tools and databases;<br /> Complete fluency in both written and spoken English;<br /> Numerically literate and able to analyse data to identify business opportunities;<br /> Basic knowledge of HTML and SQL would be considered an asset;<br /> A creative mindset in order to be able to create innovative promotional material together with our creative team;<br /> Have a confident personality with good team work and organisational skills.<br /> Have a keen interest in improving one’s skills and to learn tools that are integral to this role.<br /> <br /> If you have a keen interest for this role please submit your CV to jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2656952/Email-Marketing-Specialist Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Dänisch
Veröffentlichung: 7th May 2013

The main responsibilities are:<br /> •Providing assistance to internal and external customers via available communication channels in own language;<br /> •Guide customers through the website and assist them using the various services and products offered;<br /> •Escalate all sorts of technical problems reported by the customers to Manager;<br /> •Perform inbound and outbound calls;<br /> •Support other departments in carrying out various marketing activities, loyalty programmes, translations etc.<br /> <br /> The ideal candidate will have the following experience and skills:<br /> •Excellent verbal and written skills in English <br /> •One to three years experience in a similar role, preferably in iGaming;<br /> •Good computer skills and a general internet knowledge;<br /> •Professional communication skills via phone, live chat and email;<br /> •Eager to learn and contribute with ideas to make continuous improvements;<br /> •Educated up to Secondary or post-Secondary level;<br /> •Willing to work evenings and weekends on shift basis.<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2680752/Customer-Service-Agent-Danish-Malta Gehalt: Attractive
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

JOB PURPOSE: <br /> <br /> Develop, maintain and integrate online gaming-related tools and systems. <br /> <br /> Key Responsibilities:<br /> <br /> • Meet with stakeholders to understand their needs and discuss technical solutions<br /> • Perform and oversee launches and updates; manage development process<br /> • Design, architect and develop a new set of gaming related systems<br /> • Develop and maintain the existing online set of products and services<br /> • Produce documentation for software requirements and change requests<br /> • Work throughout the full development life-cycle, using Agile development processes<br /> • Develop and implement test plans including alpha, beta and unit testing<br /> • Ensure your code is optimized , documented, properly structured, meets industry standards and views are compatible with browsers, devices or operating systems<br /> • Use best practices for OOP and code re-usability<br /> <br /> Knowledge/skills /experience:<br /> <br /> • 5+ years’ experience in a PHP and/or Python development role<br /> • Very strong OO programming skills<br /> • Very good understanding of PHP OO Design patterns (Lazy Load, Singleton etc.)<br /> • Experience with MVC Frameworks (CodeIgnito, Yii, Zend, Django, Web2py etc.)<br /> • Good understanding of Web systems architecture (request handling, caching etc.)<br /> • Good server setup and administration in Linux-based OS (LAMP stack)<br /> • Experience with MySQL or PostgressSQL<br /> • Coding Standards-compliant HTML5/CSS3<br /> • Experience using version control systems (e.g. Git, SVN)<br /> • Excellent skills in designing and building robust database solutions using MySQL, and/or other RDBMS<br /> <br /> Desirable:<br /> <br /> • Previous experience in online gaming systems development/integration<br /> • Proven experience in high-traffic and high-available systems<br /> • Commercial experience in Python considered an asset<br /> • Experience in noSQL databases (column-family store, column orientated, document orientated or key-value store)<br /> • Experience in setting up and maintaining Linux servers and have specific knowledge in setting up and maintaining Apache, MySQL and PHP<br /> • Understanding of Query optimization and database storage engines<br /> <br /> <br /> If you have a keen interest in this job opportunity,please send your CV to Jacques: jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2656942/SENIOR-SOFTWARE-DEVELOPER Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 7th May 2013

The main responsibilities are:<br /> •Providing assistance to internal and external customers via available communication channels in own language;<br /> •Guide customers through the website and assist them using the various services and products offered;<br /> •Escalate all sorts of technical problems reported by the customers to Manager;<br /> •Perform inbound and outbound calls;<br /> •Support other departments in carrying out various marketing activities, loyalty programmes, translations etc.<br /> <br /> The ideal candidate will have the following experience and skills:<br /> •Excellent verbal and written skills in English <br /> •One to three years experience in a similar role, preferably in iGaming;<br /> •Good computer skills and a general internet knowledge;<br /> •Professional communication skills via phone, live chat and email;<br /> •Eager to learn and contribute with ideas to make continuous improvements;<br /> •Educated up to Secondary or post-Secondary level;<br /> •Willing to work evenings and weekends on shift basis.<br /> ]]> http://www.toplanguagejobs.de/job/2680732/Customer-Service-Agent-Norwegian-Malta Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 7th May 2013

Key Responsibilities<br /> •Planning and Administration of marketing related campaigns for online media channels for the German and English speaking audience.<br /> •Creating and managing successful marketing campaigns to retain customers via internal CRM tools<br /> •Regular updates to customer base via newsletters, newsposts and online media channels.<br /> •Planning, executing and analysing global customer insight and marketing surveys on a ad-hoc basis.<br /> •Working with external developers to translate business requirements into technical specifications using ticketing system.<br /> •Streamline workflows, website content and processes to promote customer satisfaction and retention whilst ensuring best practice.<br /> •Act as a link between the customer and the company by providing 360 degree feedback to internal departments.<br /> <br /> Professional Requirements<br /> •Level of education: university degree <br /> •Work Experience: 1-3 Years<br /> •Languages: English Fluent and German Fluent<br /> •Extensive email marketing experience and any CRM tool experience will be advantageous<br /> •Marketing related background<br /> •Experience in Social Media Marketing<br /> •SEO and Online Marketing desirable<br /> •Overall Technical background desirable<br /> •Business Knowledge <br /> •Customer Focus <br /> •Communication and Interpersonal Relationship <br /> •Team Player <br /> •Initiative <br /> •Creativity and an open mind for new approaches<br /> •Proactive with the ability to build and manage relationships with internal and external partners<br /> ]]> http://www.toplanguagejobs.de/job/2680622/CRM-Germany-Malta Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Türkisch
Veröffentlichung: 7th May 2013

The main responsibilities are:<br /> •Providing assistance to internal and external customers via available communication channels in own language;<br /> •Guide customers through the website and assist them using the various services and products offered;<br /> •Escalate all sorts of technical problems reported by the customers to Manager;<br /> •Perform inbound and outbound calls;<br /> •Support other departments in carrying out various marketing activities, loyalty programmes, translations etc.<br /> <br /> The ideal candidate will have the following experience and skills:<br /> •Excellent verbal and written skills in English <br /> •One to three years experience in a similar role, preferably in iGaming;<br /> •Good computer skills and a general internet knowledge;<br /> •Professional communication skills via phone, live chat and email;<br /> •Eager to learn and contribute with ideas to make continuous improvements;<br /> •Educated up to Secondary or post-Secondary level;<br /> •Willing to work evenings and weekends on shift basis.<br /> <br /> <br /> ]]> http://www.toplanguagejobs.de/job/2680602/Customer-Service-Agent-Turkish-Malta Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 1st May 2013

Our client is part of a worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Due to rapid growth our client is now looking to expand their Norwegian customer support team significantly. As a customer support agent you will be a part of a multilingual, fast paced environment with excellent opportunities for obtaining valuable experience in a multinational company. <br /> Examples of daily tasks:<br /> <br /> •Your tasks will involve Norwegian speaking customer service on telephone and via email in various areas.<br /> •Work to fulfil goals and targets set for customer service<br /> •Complete administrative tarsks related to customer service <br /> •Assist Team Manager and Shift leaders to report on what is happening in the market<br /> •Mainly deal with incoming contacts, but perform outbound contacts according to the company's policies and corporate values.<br /> •Carry out any other functions that may arise from time to time<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2636732/Norwegian-Customer-Support-Agent-Malta Gehalt: 20,000 gross PY
Standort: Malta, Sliema
Sprachen: Englisch, Französisch, Flämisch
Veröffentlichung: 1st May 2013

My client, an iGaming operator located in Malta, is looking for a Flemish / French CS Agent to join the team.<br /> <br /> Duties are:<br /> <br /> • Answering queries via email, chat and telephone<br /> • Assist Payment and Risk on related issues<br /> • Assist VIP team on related issues<br /> • Troubleshooting technical problems faced by customers<br /> • Inform customers about ongoing promotions and game rules<br /> • Perform outbound calls such as verification calls and offers according to policies and corporate values<br /> • Assist with bet settlement as required<br /> • Take part and responsibility in administrative tasks<br /> • Contribute to a stimulating and positive job environment<br /> <br /> Interviews will be held over the phone / Skype and successful candidates can expect a fantastic work environment and a truly pleasant experience.<br /> <br /> If you think you have the right skills and experience for this job don't hesitate to send me your most updated CV to sofia@bettingconnections.com<br /> <br /> Please note that only shortlisted candidates will be contacted. <br /> ]]> http://www.toplanguagejobs.de/job/2636292/Flemish-French-Customer-Support-Agent Gehalt: Doe
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 7th May 2013

The Business Analyst role is a key role in ensuring the software we deliver is fit for purpose and supports our customers' processes now and in future. Business Analysts have a thorough understanding of our customers, the challenges they face and how the software can support them in overcoming these gained through rigorous analysis, process modelling and direct engagement. They champion and defend the business requirements and ensure these are met by the solutions proposed by the delivery teams. Working with the end user in mind business analysts provide leadership and guidance by<br /> <br /> The successful Business Analyst will sit between the IT Technical Teams and Business itself, providing logic, common sense and strong requirements gathering/analysis skills. The BA will essentially ensure the business systems are set up to deliver. A key part of this position will be communication/stakeholder skills, as you will regularly provide recommendations to the business and manage user expectations.<br /> <br /> •Eliciting, decomposing, documenting and communicating unambiguous, solution agnostic business requirements through the application of a range of analysis techniques<br /> •Engaging directly within the Agile construct with a range of stakeholders including customers, Product Managers, Senior Managers and government bodies<br /> •Assisting Product Managers in the development of business cases and feasibility studies<br /> •Writing and prioritising the agile user story/requirements on the project backlog<br /> •Gathering functional and non functional requirements <br /> •Reviewing and signing off user stories for completeness <br /> •Producing high quality diagrams, requirements and functional specification documents, use case models, and other outputs as required <br /> •Assisting the Service desk by triaging and providing advice on the resolution of customer reported issues<br /> <br /> Desired experience: <br /> <br /> •Experience within the gambling industry<br /> •Educated to Degree Level in an IT or related discipline <br /> •Professional Business Analysis Qualification such as ISEB/CBAP <br /> •Use of User Stories and experience as a Product Owner <br /> •Experience working in an Agile way preferably within a Scrum environment<br /> •Previous use of UML including Use Cases <br /> •Experience working with mixed on and offshore teams <br /> <br /> Personal Attributes: <br /> <br /> •Professional - shows respect and consideration when interacting with colleagues and other stakeholders, performs duties in an ethical and conscientious manner and produces work to a consistently high standard<br /> •Confident - Presents thoughts and ideas with conviction and defends them from challenge with solid evidence<br /> •Pragmatic - understands business motivations and competing priorities but tailors approach to ensure requirements are met to sufficient quality standards without gold plating<br /> •Commercial Acumen - demonstrates awareness of the true cost to achieve <br /> •Self-motivated - demonstrates willingness and desire to pick up and progress tasks autonomously, learns new skills as appropriate to succeed, seeks advice and guidance and uses own initiative to achieve individual and organizational objectives<br /> •Flexible - adapts approach to work to suit operational requirements and contributes to team outside of role responsibilities to ensure successful delivery<br /> •Innovative - identifies and proposes new ways of working or new approaches to problem solving based on previous experience<br /> <br /> Essential experience/skills: <br /> <br /> •A minimum of 3 years' experience as a Business Analyst ideally within the gambling industry<br /> •Proven problem solving and analysis skills in a software development and/or delivery environment.<br /> •Proven negotiation skills working above and below and outside of own role (managers, peers, reports)<br /> •Excellent communication skills and a demonstrable ability to communicate with customers, users, internal and external management at all levels of the business<br /> •Requirements elicitation <br /> •Workshop facilitation <br /> •Creation and maintenance of a range of analysis artefacts in support of requirements definition<br /> •Ability to manage own time to tight deadlines <br /> <br /> ]]> http://www.toplanguagejobs.de/job/2680182/Agile-Business-Analyst-Malta Gehalt: Competitive salary + relocation assistance + company benefits + Bonus
Standort: Malta, Valletta
Sprachen: Dänisch
Veröffentlichung: 16th May 2013

German Support Executive<br /> <br /> Why not move over to the Mediterranean and kick start an exciting career in online gaming? <br /> <br /> This is an exciting opportunity to join an industry where people work hard, in a casual, fun and rewarding environment.<br /> <br /> • The role would include helping customers via live chat, email and telephone with their questions about the online gaming products, such as casino, poker and Sports Betting.<br /> • In addition to these duties you will also enjoy a variety in your day with other duties; such as assisting the marketing department with localisation of the marketing material and site content. <br /> <br /> Who you are? <br /> <br /> • This role calls for someone who is team spirited and hard working<br /> • We need a creative and a person with a strong ability to problem solve. <br /> • This role is not just for anyone, but someone who is willing to challenge themselves and invest in their career. <br /> • Native Danish speaker, fluent with English. <br /> <br /> Do you have friends? <br /> <br /> • Why go it alone, with multiple positions available and competitive relocation packages on offer. Why not round up your friends and go through the process together! <br /> <br /> Want to earn while you job search? <br /> <br /> If the above sounds interesting to you then give me a call or send me an email! If it is not right for what you are looking for right now, then make good use of your €250 refer a friend bonus and refer your friends today! <br /> <br /> For more information, get in touch! lucy@bettingconnections.com / +356 27204520 <br /> ]]> http://www.toplanguagejobs.de/job/2654642/Danish-Customer-Service-Agent Gehalt: Doe
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

Duties:<br /> •Contacting customers via telephone/email/sms<br /> •Survey customer satisfaction<br /> •Offer promotions and incentives, re-activate dormant customers, apply promotions<br /> •Provide help and suggestions for the company Austrian market functions<br /> •Reporting CRM activities in the end of the month<br /> •The basic daily routine will consist of pulling target lists, making a contact plan, contacting people and follow up with an email. <br /> •End of month KPI reporting. <br /> •Assisting in general CRM tasks.<br /> •Must be fluent Austrian.<br /> ]]> http://www.toplanguagejobs.de/job/2638202/Austrian-CRM-Agent-Malta Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Dänisch
Veröffentlichung: 1st May 2013

Your mission: You will be ask to provide optimal customer service by efficiently and effectively processing internal and external queries / orders and other services as necessary, both verbally and written, resolving orders, and invoice queries.<br /> <br /> <br /> <br /> Your profile: You should have experience within a customer service environment in a customer service role. We are interesting in candidates with skills such as self motivated, adaptability, able to use his/her time effectively and efficiently. Fluency in Danish and English is mandatory.<br /> <br /> <br /> <br /> Our offer: This role is full time and permanent and the company is offering an attractive salary plus relocation package. Full training and excellent benefits are on offer such as paid holidays, private medical insurance, pension scheme, sports and social committee and much more. There are also opportunities for career progression within the company.<br /> <br /> <br /> <br /> If you would like to find out more about this exciting opportunity send your CV to jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2650192/Danish-Customer-Support-Agent-Immediate-Start Gehalt: Attractive
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

Our international client, a well established online gaming is actively looking for a Content and Copywriter Agent to join their team due to growing business. The company is located in Malta and is offering full relocation package for the right candidate !<br /> <br /> <br /> Key Responsibilities:<br /> <br /> • Ensure that the content and communication of sites adhere to the highest standards<br /> • Manage the delivery of email communications for dedicated brands. <br /> • Copywriting and concept planning of communication campaigns, promotions, newsletters, landing pages, etc.<br /> • Exercise independent judgment during content creation phase under limited supervision<br /> • Responsible for our social media pages, and independently write, post and moderate content to these media communities on a regular basis – Facebook, Twitter etc.<br /> • Assist in various other content related tasks, including but not limited to; Intranet, blog articles etc.<br /> • Delivery of written material of very high quality within tight deadlines<br /> <br /> Essential Knowledge/skills /experience:<br /> <br /> • Business level in English <br /> • Impeccable writing and editing skills in English; mastery of grammar, punctuation and style<br /> • Prior experience with commercial writing<br /> • General IT-knowledge: Internet, browsers, MS Office, etc.<br /> • Detail oriented approach to ensuring our content is fresh, up-to-date and of the highest quality <br /> • Highly organized, creative, and a reliable team player<br /> • Ability to work on own initiative, with limited or no supervision , with tight deadlines<br /> • Ability to prioritize tasks and manage deadlines for large, multi-phase projects<br /> • Excellent communication and presentation skills, and the ability to effectively interact on all levels within a client organization, including the executive team<br /> <br /> Desirable:<br /> <br /> • Marketing knowledge and/or experience<br /> • Brand experience or keen interest. <br /> • Advertising experience would be a bonus. <br /> • iGaming industry experience desirable but not necessary.<br /> • Knowledge in the following languages: Finnish, Dutch, German, Norwegian, French or Swedish is an added bonus.<br /> • SEO writing knowledge would be considered an added bonus. <br /> • Social media knowledge and experience from managing social media accounts<br /> <br /> <br /> Education / Qualifications:<br /> <br /> • Bachelor’s degree in English, journalism or copywriting is desirable, but not required<br /> <br /> If you have a keen interest for this job opportunity, please send me your CV to Jacques@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2650142/Content-Copywriter-Executive-in-Sunny-Malta Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

Our client is one of the fastest growing online gaming businesses in the world.<br /> As VIP Manager you will report directly to Head of Brand, but will also work closely with their marketing teams across the globe, developing and retaining their most loyal customers across all of products.<br /> <br /> Who are you?<br /> As a person you are a highly ambitious, creative, outgoing and positive person with a real can do attitude. You have a great understanding of VIP programmes and techniques that can drive loyalty with high value customers and have proven success in this field. You are able to track and monitor data trends and devise tactical campaign ideas that are both game-changing and surprising. You understand how large businesses operate internally and get a buzz from building flexible and positive working relationships with multiple teams across a business.<br /> <br /> You will be expected to:<br /> •Interrogate the existing VIP offering and make positive step-changes in the way that we communicate to VIPs<br /> •Devise and own the VIP strategy for the brand, working closely with the brand teams<br /> •Produce regular strategic and campaign plans based on a clear test and learn programme<br /> •Formulate a clear operating plan for our telesales team to support 1-1 communication with high value customers<br /> •Own the VIP segmentation programme; tracking and monitoring high value segment trends and performance<br /> •Work closely with the brand´s CRM Manager to share ideas and ensure continuity throughout the customer journey<br /> •Be a cultural driver of VIP management across the business.<br /> <br /> Requirements:<br /> •You have experience of working in VIP, loyalty and/or retention management preferably for a leading i-gaming provider<br /> •Considerable experience of segmentation management with demonstrable results<br /> •Experience in player journey/user experience development<br /> •Excellent communication, organisational, teamwork and interpersonal skills<br /> •Data-driven and detail-orientated with good analytical and problem solving skills<br /> •Fluency in English – Any other languages would be an advantage<br /> •Self-starter, innovative, keen to make a difference.<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2638092/VIP-Manager-German-Speaking-Malta Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Flämisch
Veröffentlichung: 1st May 2013

Our client is part of a worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Due to rapid growth our client is now looking to expand their Finnish customer support team significantly. As a customer support agent you will be a part of a multilingual, fast paced environment with excellent opportunities for obtaining valuable experience in a multinational company. <br /> Examples of daily tasks:<br /> <br /> •Your tasks will involve Finnish speaking customer service on telephone and via email in various areas.<br /> •Work to fulfil goals and targets set for customer service<br /> •Complete administrative tarsks related to customer service <br /> •Assist Team Manager and Shift leaders to report on what is happening in the market<br /> •Mainly deal with incoming contacts, but perform outbound contacts according to the company's policies and corporate values.<br /> •Carry out any other functions that may arise from time to time<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2636672/Finnish-Customer-Support-Agent-Malta Gehalt: Attractive
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 16th May 2013

Our Client, an international gaming company, is looking to hire a web designer to be based in their Malta office. Working within the content and marketing team you will be responsible for helping them to create innovative and visually exciting campaigns.<br /> <br /> <br /> <br /> Duties include:<br /> <br /> · Creation of marketing and promotional material.<br /> <br /> · Planning and creating Flash creative for ad campaigns and the site.<br /> <br /> · Design and creation of affiliate marketing material.<br /> <br /> · Updating the website pages.<br /> <br /> · Daily allocation and reporting of tasks.<br /> <br /> <br /> <br /> Requirements:<br /> <br /> · XHTML / XML<br /> <br /> · CSS<br /> <br /> · Adobe Photoshop<br /> <br /> · Adobe Flash<br /> <br /> <br /> <br /> We are willing to hear from candidates with an eye for detail and who can work with strict deadlines. iGaming experience and fluency in English is required. Note that the recruitment process has already started so we are looking for candidates already living in Malta.<br /> <br /> <br /> <br /> If you would like to find out more about this opportunity please send your CV to Jacques at Jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2646712/Great-Opportunity-for-a-Web-Designer-Gaming-industry Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Niederländ<wbr />isch, Französisch, Flämisch
Veröffentlichung: 1st May 2013

Do you have any interest in Gaming?<br /> <br /> Do you have work experience in a customer related job?<br /> <br /> Do you speak fluent Flemish, Dutch and French?<br /> <br /> <br /> Well you will be definitely interested in this job opportunity !<br /> <br /> <br /> Your mission: You will be ask to provide optimal customer service by efficiently and effectively processing internal and external queries / orders and other services as necessary, both verbally and written, resolving orders, and invoice queries.<br /> <br /> Your profile: You should have experience within a customer service environment in a customer service role. We are interesting in candidates with skills such as self motivated, adaptability, able to use his/her time effectively and efficiently. Fluency in all these 3 languages is mandatory. <br /> <br /> Our offer: This role is full time and permanent and the company is offering an attractive salary plus relocation package. Full training and excellent benefits are on offer such as paid holidays, private medical insurance, pension scheme, sports and social committee and much more. There are also opportunities for career progression both locally and globally within the company.<br /> <br /> <br /> If you have a keen interest for this role and speak fluent Turkish please send your CV to jacques@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2646692/Flemish-Customer-Support-Agent-%E2%80%93-Excellent-Salary-and-Benefit-package Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

<br /> •Planning and Administration of marketing related campaigns for online media channels for the German and English speaking audience.<br /> •Creating and managing successful marketing campaigns to retain customers via internal CRM tools<br /> •Regular updates to customer base via newsletters, newsposts and online media channels.<br /> •Planning, executing and analysing global customer insight and marketing surveys on a ad-hoc basis.<br /> •Working with external developers to translate business requirements into technical specifications using ticketing system.<br /> •Streamline workflows, website content and processes to promote customer satisfaction and retention whilst ensuring best practice.<br /> •Act as a link between the customer and the company by providing 360 degree feedback to internal departments.<br /> <br /> PROFESSIONAL REQUIREMENTS:<br /> <br /> •Level of education: university degree <br /> •Work Experience: 1-3 Years<br /> •Languages: English Fluent and German Fluent<br /> •Extensive email marketing experience and any CRM tool experience will be advantageous<br /> •Marketing related background<br /> •Experience in Social Media Marketing<br /> •SEO and Online Marketing desirable<br /> •Overall Technical background desirable<br /> •Business Knowledge<br /> •Customer Focus<br /> •Communication and Interpersonal Relationship<br /> •Team Player<br /> •Initiative<br /> •Creativity and an open mind for new approaches<br /> •Proactive with the ability to build and manage relationships with internal and external partners<br /> ]]> http://www.toplanguagejobs.de/job/2638012/CRM-Manager-German-Speaking Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Türkisch
Veröffentlichung: 16th May 2013

Do you have any interest in Gaming?<br /> <br /> Do you have work experience in a customer related job?<br /> <br /> Do you speak fluent Turkish?<br /> <br /> <br /> Well you will be definitely interested in this job opportunity !<br /> <br /> <br /> Your mission: You will be ask to provide optimal customer service by efficiently and effectively processing internal and external queries / orders and other services as necessary, both verbally and written, resolving orders, and invoice queries.<br /> <br /> Your profile: You should have experience within a customer service environment in a customer service role. We are interesting in candidates with skills such as self motivated, adaptability, able to use his/her time effectively and efficiently. Fluency in Turkish is mandatory. <br /> <br /> Our offer: This role is full time and permanent and the company is offering an attractive salary plus relocation package. Full training and excellent benefits are on offer such as paid holidays, private medical insurance, pension scheme, sports and social committee and much more. There are also opportunities for career progression both locally and globally within the company.<br /> <br /> <br /> If you have a keen interest for this role and speak fluent Turkish please send your CV to jacques@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2646682/Turkish-Customer-Support-within-the-Gaming-industry Gehalt: Attractive
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

Our client is a successful and fast growing company in gaming with it’s head quarter in Malta and offices across the globe.<br /> <br /> They believe in building great products with the best coders out there. They truly think that creating the best technical solution out there, enables millions of players around the world to get world class entertainment.<br /> <br /> We are now helping them to find the best front end gurus out there, that can help them continue building beautiful sites.<br /> <br /> Focus in their site team is integration of games and applications, usability and SEO. You get the opportunity to build sites with high demand on performance that integrates against many different complex systems. When it comes to technique, they are using Microsoft and strive to always keep themselves updated with the latest software.<br /> <br /> <br /> <br /> Critieria:<br /> <br /> Several years of experience in web based systems.<br /> Good knowledge in browser compatibility, client caching, JavaScript and web 2.0.<br /> You feel at home with .NET, MVC, C#, jQuery, CSS, HTML5 and web apps<br /> Experience/interest of agile work and methods is an advantage<br /> Relevant Technical degree or self-taught programming hacker.<br /> Passionate about coding<br /> <br /> <br /> Our client is a fast moving company and to enjoy working for them you need to be triggered by a fast pace, a very flexible and agile way of working. They want to create an environment where they challenge each other and the way they work. Decisions are close at hand and you have the opportunity to influence.<br /> <br /> <br /> <br /> For more information or to apply, please send your CV to: jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2646662/Front-End-Developer-needed-within-the-Gaming-industry Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Französisch
Veröffentlichung: 1st May 2013

Responsibilities / Requirements: <br /> <br /> •3rd party Casino Software providers ,<br /> •Extreme knowledge of online casino<br /> •Marketing strategies<br /> •Campaigns / promotions<br /> •Customer support<br /> •Payment providers and processes etc<br /> •Negotiate and build relationships with affiliates<br /> •Grow an operation<br /> <br /> Essential skills:<br /> <br /> •MUST be FRENCH speaking <br /> •You are a market specialist<br /> •Possess drive<br /> •Build an operation from the ground up<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2638002/French-Casino-Manager-malta Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Flämisch
Veröffentlichung: 1st May 2013

Our client is part of a worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Due to rapid growth our client is now looking to expand their Flemish customer support team significantly. As a customer support agent you will be a part of a multilingual, fast paced environment with excellent opportunities for obtaining valuable experience in a multinational company. <br /> Examples of daily tasks:<br /> <br /> •Your tasks will involve Flemish speaking customer service on telephone and via email in various areas.<br /> •Work to fulfil goals and targets set for customer service<br /> •Complete administrative tarsks related to customer service <br /> •Assist Team Manager and Shift leaders to report on what is happening in the market<br /> •Mainly deal with incoming contacts, but perform outbound contacts according to the company's policies and corporate values.<br /> •Carry out any other functions that may arise from time to time<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2636642/Flemish-Customer-Support-Agent-Malta Gehalt: Doe
Standort: Malta
Sprachen: Deutsch
Veröffentlichung: 1st May 2013

Our client is part of a worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Due to rapid growth our client is now looking to expand their German customer support team significantly. As a customer support agent you will be a part of a multilingual, fast paced environment with excellent opportunities for obtaining valuable experience in a multinational company. <br /> Examples of daily tasks:<br /> <br /> •Your tasks will involve German speaking customer service on telephone and via email in various areas.<br /> •Work to fulfil goals and targets set for customer service<br /> •Complete administrative tarsks related to customer service <br /> •Assist Team Manager and Shift leaders to report on what is happening in the market<br /> •Mainly deal with incoming contacts, but perform outbound contacts according to the company's policies and corporate values.<br /> •Carry out any other functions that may arise from time to time<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2636242/German-Customer-Support-Agent-Malta Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 16th May 2013

Our client, an International Online Gambling company, is currently recruiting Language Specialists with fluency in German to start immediately!<br /> <br /> <br /> <br /> Your role will involve providing excellent customer service to German speaking players and to assist them with a wide range of queries.<br /> <br /> <br /> <br /> Key Responsibilities:<br /> <br /> · Translate documents and templates from English to German<br /> <br /> · Respond to customer requests and enquiries in English and German<br /> <br /> · Fast, accurate and thorough responses to numerous e-mails per shift<br /> <br /> · Managing player accounts (passwords, cash transfers, account privileges)<br /> <br /> · Supporting VIP (Priority) players time to time<br /> <br /> · Assisting players with connection and technical issues<br /> <br /> · Responding to player concerns about site integrity<br /> <br /> <br /> <br /> Skills required:<br /> <br /> · Fluency in German and English is essential <br /> <br /> · Customer Service or Call Centre Experience is necessary<br /> <br /> · Strong customer focus and customer service skills<br /> <br /> · Excellent command of professional writing<br /> <br /> · Self-motivated, able to work as part of a busy team<br /> <br /> · Ability to work in a high-volume work environment<br /> <br /> <br /> <br /> If you are interested in this position, please send your CV to Jacques: Jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2646642/German-Customer-Support-in-sunny-Malta Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 16th May 2013

KEY RESPONSABILITIES<br /> <br /> <br /> <br /> · Reports to Head of Marketing<br /> <br /> · Planning and Administration of marketing related campaigns on our client's website and online media channels for the German and English speaking audience.<br /> <br /> · Regular updates to our client's customer base via newsletters, newsposts and online media channels.<br /> <br /> · Creating and managing successful marketing campaigns to retain customers via internal CRM tools<br /> <br /> · Act as a link between the customer and our client by providing 360 degree feedback to internal departments<br /> <br /> · Assisting with other marketing related matters concerning Acquisition and Reporting<br /> <br /> <br /> <br /> <br /> <br /> PROFESSIONAL REQUIREMENTS<br /> <br /> <br /> <br /> · Level of education: Undergraduate Degree<br /> <br /> · Work Experience: 1-3 Years<br /> <br /> · Languages: German Fluent, English almost Fluent<br /> <br /> <br /> <br /> This role is full time and permanent and the company is offering an attractive salary plus relocation package. Full training and excellent benefits are on offer such as paid holidays, private medical insurance, pension scheme, sports and much more. There are also opportunities for career progression both locally and globally within the company.<br /> <br /> <br /> <br /> <br /> If you have a keen interest for this job opportunity, please send your CV to jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2646632/German-CRM-Marketing-role-within-the-gaming-industry Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Dänisch
Veröffentlichung: 1st May 2013

Requirements:<br /> <br /> •Must have a great Commercial mind<br /> •Experience in media buying - <br /> •Experience in managing TV advertisements and brand awareness<br /> •Getting Acquisition costs down to the minimum and increasing revenue.<br /> •Must be very hands on, flexible attitude towards work, and go getter. <br /> •Fluency In Danish and English<br /> •Good Negotiating and Product management skills<br /> ]]> http://www.toplanguagejobs.de/job/2637992/Danish-Marketing-Commercial-Director-Malta Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 16th May 2013

Malta, a small island located south of Italy is EU’s smallest nation in terms of population and area. The Maltese islands were voted as one of the top 10 places in the world to live, for several reasons including cost of living, culture, climate, environment, freedom, health, infrastructure and safety etc. Malta also offers more then 300 days of sunshine a year! Other advantages are low crime rates, an English-speaking population and good medical facilities - ranking number five in the World Health Organization's world's health systems!<br /> <br /> <br /> If you are looking for a career in a growing industry with an international and rewarding environment, living on an island with perfectly coloured sand, clear and warm waters, then Malta is your place!<br /> <br /> Our client is one of the fastest growing online gaming businesses in the world.<br /> <br /> Your profile: As a person you are a highly ambitious, creative, outgoing and positive person with a real can do attitude. You have a great understanding of VIP programmes and techniques that can drive loyalty with high value customers and have proven success in this field. You are able to track and monitor data trends and devise tactical campaign ideas that are both game-changing and surprising. You understand how large businesses operate internally and get a buzz from building flexible and positive working relationships with multiple teams across a business. Fluency in German and English are mandatory.<br /> <br /> Your duties: Interrogate the existing VIP offering and make positive step-changes in the way that we communicate to VIPs. Devise and own the VIP strategy for the brand, working closely with the brand teams. Produce regular strategic and campaign plans based on a clear test and learn programme. Own the VIP segmentation programme; tracking and monitoring high value segment trends and performance. Work closely with the brand´s CRM Manager to share ideas and ensure continuity throughout the customer journey...<br /> <br /> If you would like to find out more about this role do send me your CV to Jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2646612/German-VIP-Manager Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Japanisch
Veröffentlichung: 1st May 2013

Your mission: You will be ask to provide optimal customer service by efficiently and effectively processing internal and external queries / orders and other services as necessary, both verbally and written, resolving orders, and invoice queries.<br /> <br /> <br /> <br /> Your profile: You should have experience within a customer service environment in a customer service role. We are interesting in candidates with skills such as self motivated, adaptability, able to use his/her time effectively and efficiently. Fluency in Japanese and English is mandatory.<br /> <br /> <br /> <br /> Our offer: This role is full time and permanent and the company is offering an attractive salary plus relocation package. Full training and excellent benefits are on offer such as paid holidays, private medical insurance, pension scheme, sports and social committee and much more. There are also opportunities for career progression within the company.<br /> <br /> <br /> <br /> If you would like to find out more about this exciting opportunity send your CV to jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2646602/Japanese-Customer-Support Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

The position reports to the International Affiliates Manager. <br /> <br /> <br /> Duties: <br /> <br /> Reaching new customers and brand building for the company in Germany, Austria and German speaking markets <br /> Ability to find new partners and grow strong relationships <br /> <br /> Responsibilities: <br /> <br /> •Responsible for the growth of business in German speaking markets. <br /> •Find new top affiliates with high levels of targeted traffic <br /> •Negotiate exposure of deals with existing German / Austrian affiliates <br /> •Manage affiliate relations and communication <br /> •Daily work of support issues <br /> •Motivate affiliates to provide maximum exposures and revenues <br /> •Answering any questions their partners may have including information about marketing materials, financial information and any other question in a timely manner. <br /> •Be able to travel on occasion <br /> •Attend affiliate fair’s that focus on the gambling business to promote the affiliate program and recruit new affiliate partners <br /> •Daily search on German speaking affiliate forums on the company's related topics. <br /> <br /> Skills & Competencies <br /> <br /> •Native in German <br /> •Excellent verbal, reading and writing skills. <br /> •Strong sales and negotiation skills <br /> •2 years experience in working with Affiliates <br /> •Fair understanding of gaming / affiliate business. <br /> <br /> ]]> http://www.toplanguagejobs.de/job/2637982/AFFILIATE-EXECUTIVE-German-Speaking Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Niederländ<wbr />isch
Veröffentlichung: 1st May 2013

Our client is part of a worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Due to rapid growth our client is now looking to expand their Dutch customer support team significantly. As a customer support agent you will be a part of a multilingual, fast paced environment with excellent opportunities for obtaining valuable experience in a multinational company. <br /> Examples of daily tasks:<br /> <br /> •Your tasks will involve Dutch speaking customer service on telephone and via email in various areas.<br /> •Work to fulfil goals and targets set for customer service<br /> •Complete administrative tarsks related to customer service <br /> •Assist Team Manager and Shift leaders to report on what is happening in the market<br /> •Mainly deal with incoming contacts, but perform outbound contacts according to the company's policies and corporate values.<br /> •Carry out any other functions that may arise from time to time<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2636612/Dutch-Customer-Support-Agent-Malta Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Finnisch
Veröffentlichung: 1st May 2013

Our client is a high-growth online and mobile igaming company based in Malta. They believe quality entertainment should be available for anyone, anytime, anywhere. They deliver multiple online products to a growing number of geographic regions and their existing team is looking for bright and highly motivated individuals to help them get there. They are a data driven business with a strong emphasis on ROI, optimization and business development.<br /> With this role you have the chance to create lively texts on all of our clients sites. Your texts impact their overall company image and are critically important in their overall success and continous growth. <br /> Main responsibilities<br /> • Write exceptionally great texts<br /> Essential Skills, Knowledge and Experience<br /> • Strong written Finnish<br /> • Ability to create lively stories<br /> • Previous experience in a content writing role is a bonus<br /> • Relevant degree<br /> Personal Qualities<br /> • Results driven and passionate about writing<br /> • Excellent work ethics and a hands-on mentality<br /> <br /> For more information or to apply, please send your CV to: jacques@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2646572/Finnish-Content-Writer Gehalt: Attractive
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

Our client is a high-growth online and mobile igaming company based in Malta. They believe quality entertainment should be available for anyone, anytime, anywhere. They deliver multiple online products to a growing number of geographic regions and their existing team is looking for bright and highly motivated individuals to help them get there. They are a data driven business with a strong emphasis on ROI, optimization and business development.<br /> Due to expansion and opening of new sites in new markets , you as an SEO Manager, have the opportunity to be part of the process from the beginning and make sure that all the sites are top notch, SEO wise.<br /> Main responsibilities:<br /> • Lead the SEO planning and implementation in new markets and new sites<br /> • Create guidelines for content creators on how to keep on-site SEO up to latest changes in SEO world<br /> • Create KPI’s for SEO, analyse keywords, analyse traffic and make reports for management team<br /> • Find out different ways to create content that others want to link<br /> • Stay current on latest SEO trends<br /> Essential Skills, Knowledge and Experience<br /> • 3+ years experience in planning and doing successful SEO<br /> • Strong analytical skills. <br /> • Ability to analyse data and make recommendations.<br /> • Experience from Google Analytics is a must<br /> • Ability to work in self-directed, fast-paced, result-oriented environment<br /> • Imagination and ability to create great content that attract links from 3rd party sites<br /> Personal Qualities<br /> • Results driven and passionate about SEO<br /> • Drive to be constantly challenging the norm and recommending new opportunities to increase performance<br /> • Excellent work ethics and a hands-on mentality<br /> • Excellent problem solving skills<br /> <br /> For more information or to apply, please send your CV to: jacques@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2646562/SEO-Manager Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

Key Responsibilities: <br /> <br /> •Ensure that customer requests are handled within a given timeframe and with a consistently high quality.<br /> •Create and send regular team reports according to requirements and procedures.<br /> •Monitor and ensure that quality levels are maintained and communicated to all team members.<br /> •Deliver training to new and existing team members.<br /> •Monitor performance and motivate team members in order to ensure high standard of work.<br /> •The Team leader responsibility for multinational team in strong cooperation with Head of Department and other Team leaders.<br /> <br /> <br /> Personal Specifications, Experience & Skills: <br /> <br /> •Very good verbal and written skills in German and English.<br /> •Sound experience as Team Leader in Customer Support or similar area.<br /> •Experience in e-mail, chat and telephone support.<br /> •Customer oriented with good problem solving skills.<br /> •Strong interpersonal and communication skills and ability to work in a team environment.<br /> •Well-developed leadership skills.<br /> •Non biased and able to work in a multicultural environment.<br /> •Eagerness to learn and contribute with ideas to make continuous improvements.<br /> •Good knowledge of Microsoft Software: Windows 7, Microsoft Office package: Word Processing, Spreadsheet and Presentation.<br /> •Zendesk experience will be considered an asset.<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2637952/Team-Leader-Customer-Care-German-speaking Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Dänisch
Veröffentlichung: 1st May 2013

Our iGaming client is looking for an analytical person with marketing insight to increase the LTV of our players.<br /> <br /> The person will have experience from a gambling operation and fluent in Danish.<br /> <br /> The person shall be responsible for how we increase the LTV by working with the:<br /> <br /> <br /> VIP program… Manage VIP Manager<br /> CRM program….Manage CRM Manager<br /> Promotions<br /> What games should we promote to who…<br /> Welcome call to all/only free players (convertion call)<br /> Set-up loyalty shop and manage/use in LTV initiatives<br /> New WL on other software- cross players when they are not player on our software anymore<br /> Segmentation of players<br /> Network/own promotions<br /> Bonusing<br /> <br /> <br /> SEND YOUR CV to krysta@bettingconnections.com for more info.]]> http://www.toplanguagejobs.de/job/2641472/Danish-Speaking-Marketing-Manager Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 1st May 2013

Our client, a leading accounting software provider, is now looking to recruit a Norwegian Support representative to join their team in Malta. This is an exciting and busy role with opportunity for growth and development.<br /> <br /> Responsibilities:<br /> <br /> •Providing professional email support for End Users <br /> •Liaising with Business Partners and the rest of the team<br /> •Meeting targets agreed with the Support Manager<br /> •Creating and following the work plan<br /> •Eagerness to learn and contribute with ideas to make continuous improvements.<br /> <br /> Requirements:<br /> <br /> •Demonstrable IT Skills <br /> •Previous working experience with accounting systems or advanced knowledge of accounting procedures <br /> •Experience in support of ERP systems is an advantage <br /> •Excellent communication skills in Norwegian and English (Other languages are a bonus) <br /> •Ability to think quickly and communicate quickly verbally and in writing <br /> •Extensive experience with MS Office software <br /> •Some experience with Microsoft Windows servers and Microsoft SQL <br /> •Some Experience in using helpdesk systems<br /> ]]> http://www.toplanguagejobs.de/job/2668872/Norwegian-Support-Representative Gehalt: €15000-19000
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

A Customer Retention Agent job opportunity for the Austrian market now available with a well-established Gaming Operator.<br /> <br /> Duties:<br /> <br /> •Contacting customer via phone and email<br /> •Conducting surveys on customer satisfaction<br /> •Offering promotions and incentives to re-activate dormant customers<br /> •Provide help and suggestions for market functions<br /> •Reporting CRM activities in the end of the month<br /> <br /> Skills & Competencies<br /> <br /> •CRM experience is considered an advantage<br /> •On-line experience in Support / Customer Services<br /> •Fast typewriting<br /> •Excellent written and verbal communication skills<br /> •Austrian national<br /> •Fluent in either or/and other language/s such as English (additional languages beneficial) <br /> •Clear thinking and problem solving<br /> •Flexible and willing to work daily/evening shifts<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2668622/Austrian-CRM-Agent Gehalt: 30000
Standort: Malta
Sprachen: Englisch, Finnisch
Veröffentlichung: 1st May 2013

Our client is a high-growth online and mobile igaming company based in Malta that has rapidly become one of the largest online casino game operators in Finland. They believe quality entertainment should be available for anyone, anytime, anywhere. They deliver multiple online products to a growing number of geographic regions and their existing team is looking for bright and highly motivated individuals to help them get there. They are a data driven business with a strong emphasis on ROI, optimization and business development.<br /> With this role you have the chance to create lively texts on all of our clients sites. Your texts impact their overall company image and are critically important in their overall success and continous growth. <br /> Main responsibilities<br /> • Write exceptionally great texts<br /> Essential Skills, Knowledge and Experience<br /> • Strong written Finnish<br /> • Ability to create lively stories<br /> • Previous experience in a content writing role is a bonus<br /> • Relevant degree<br /> Personal Qualities<br /> • Results driven and passionate about writing<br /> • Excellent work ethics and a hands-on mentality<br /> ]]> http://www.toplanguagejobs.de/job/2641062/Finnish-Content-Writer Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Niederländ<wbr />isch
Veröffentlichung: 1st May 2013

Key Responsibilities: <br /> <br /> •Ensure that customer requests are handled within a given timeframe and with a consistently high quality.<br /> •Create and send regular team reports according to requirements and procedures.<br /> •Monitor and ensure that quality levels are maintained and communicated to all team members.<br /> •Deliver training to new and existing team members.<br /> •Monitor performance and motivate team members in order to ensure high standard of work.<br /> •The Team leader responsibility for multinational team in strong cooperation with Head of Department and other Team leaders.<br /> <br /> <br /> Personal Specifications, Experience & Skills: <br /> <br /> •Very good verbal and written skills in Dutch and English.<br /> •Sound experience as Team Leader in Customer Support or similar area.<br /> •Experience in e-mail, chat and telephone support.<br /> •Customer oriented with good problem solving skills.<br /> •Strong interpersonal and communication skills and ability to work in a team environment.<br /> •Well-developed leadership skills.<br /> •Non biased and able to work in a multicultural environment.<br /> •Eagerness to learn and contribute with ideas to make continuous improvements.<br /> •Good knowledge of Microsoft Software: Windows 7, Microsoft Office package: Word Processing, Spreadsheet and Presentation.<br /> •Zendesk experience will be considered an asset.<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2637932/Team-Leader-Customer-Care-Dutch-speaking Gehalt: Attractive
Standort: Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 16th May 2013

Our client, an International Online Gambling company, is currently recruiting Language Specialists with fluency in Norwegian to start immediately!<br /> <br /> Your role will involve providing excellent customer service to Norwegian speaking players and to assist them with a wide range of queries.<br /> <br /> <br /> Key Responsibilities:<br /> <br /> • Translate documents and templates from English to Norwegian<br /> <br /> • Respond to customer requests and enquiries in English and Norwegian<br /> <br /> • Fast, accurate and thorough responses to numerous e-mails per shift <br /> <br /> • Managing player accounts (passwords, cash transfers, account privileges)<br /> <br /> • Supporting VIP (Priority) players time to time<br /> <br /> • Assisting players with connection and technical issues<br /> <br /> • Informing players about games and game rules <br /> <br /> • Interpreting hand histories for players <br /> <br /> • Responding to player concerns about site integrity<br /> <br /> <br /> <br /> Skills required:<br /> <br /> <br /> • Fluency in Norwegian and English is essential <br /> <br /> • Strong customer focus and customer service skills<br /> <br /> • Excellent command of professional writing <br /> <br /> • Self-motivated, able to work as part of a busy team<br /> <br /> • Ability to work in a high-volume work environment<br /> <br /> <br /> <br /> If you are interested in this position, please send your CV to Jacques: Jacques@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2675562/Norwegian-urgently-needed-Excellent-relocation-package-and-salary Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Dänisch
Veröffentlichung: 1st May 2013

Our client is part of a worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Due to rapid growth our client is now looking to expand their Danish customer support team significantly. As a customer support agent you will be a part of a multilingual, fast paced environment with excellent opportunities for obtaining valuable experience in a multinational company. <br /> Examples of daily tasks:<br /> <br /> •Your tasks will involve Danish speaking customer service on telephone and via email in various areas.<br /> •Work to fulfil goals and targets set for customer service<br /> •Complete administrative tarsks related to customer service <br /> •Assist Team Manager and Shift leaders to report on what is happening in the market<br /> •Mainly deal with incoming contacts, but perform outbound contacts according to the company's policies and corporate values.<br /> •Carry out any other functions that may arise from time to time<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2636602/Danish-Customer-Support-Agent-Malta Gehalt: Attractive
Standort: Malta, Valletta, Msida, Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 1st May 2013

Company Overview:<br /> <br /> Our Client is the market leader with better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business.<br /> <br /> Responsabilities:<br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> • Manage filters (specialists)<br /> • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> <br /> Required Special Skills<br /> • Fluent Norwegian language skills in written and spoken <br /> • Strong PC and internet skills<br /> • Strong community and customer service focus <br /> • Very good expressive capabilities <br /> • Strong attention to detail<br /> • Very good problem solving skills<br /> • High level of service orientation<br /> • Strong team player <br /> • Understanding attitude, logical thinking <br /> • Flexibility and good under pressure <br /> • Good online attitude<br /> • Enthusiasm for, and knowledge of client<br /> <br /> • High school degree<br /> • Previous work experience (preferably also from a repetitive job and with customer support)<br /> • Experience from travelling<br /> • Flexible, able to lend a hand and ask for help when needed<br /> • Being able to give feedback, want to improve]]> http://www.toplanguagejobs.de/job/2668492/Norwegian-Speaker-Agent-in-Malta-Italy-Relocation-assistance-200-flight-reimbursement Gehalt: Doe
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 7th May 2013

The Junior Product Manager/Trainer will combine input from customers, market intelli-gence, own experience and commercial judgment in order to give accurate and professional guidelines to the aggregated product roadmap development work. A significant amount of time will be spent on training customer representatives in how to use the product as well as informing them and Sales Managers and Account Managers on the content of new releases.<br /> <br /> What is your background?<br /> •You have a University Degree and have worked in the iGaming Industry for at least 2 years. <br /> •It is considered a merit if you have previous experience working as an Account Manager, Risk Manager, Trainer or Product Manager. <br /> •You are fluent in spoken and written English. <br /> •Other languages are considered a merit.<br /> <br /> Who are you?<br /> •It is important that you have the ability to handle streams of information and have a sense for detail. <br /> •You have great interpersonal skills and have the ability to develop strong stakeholder relationships. <br /> •You are a team-player, but can also work on your own initiative.<br /> i]]> http://www.toplanguagejobs.de/job/2680382/Junior-Product-Manager-Trainer-Malta Gehalt: Attractive
Standort: Malta, Valletta, Msida, Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

Company Overview:<br /> <br /> Our Client is the market leader with better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business.<br /> <br /> Responsabilities:<br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> • Manage filters (specialists)<br /> • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> <br /> Required Special Skills<br /> • Fluent German language skills in written and spoken <br /> • Strong PC and internet skills<br /> • Strong community and customer service focus <br /> • Very good expressive capabilities <br /> • Strong attention to detail<br /> • Very good problem solving skills<br /> • High level of service orientation<br /> • Strong team player <br /> • Understanding attitude, logical thinking <br /> • Flexibility and good under pressure <br /> • Good online attitude<br /> • Enthusiasm for, and knowledge of client<br /> <br /> • High school degree<br /> • Previous work experience (preferably also from a repetitive job and with customer support)<br /> • Experience from travelling<br /> • Flexible, able to lend a hand and ask for help when needed<br /> • Being able to give feedback, want to improve]]> http://www.toplanguagejobs.de/job/2668472/German-Speaker-Agent-in-Malta-Italy-Relocation-assistance-200-flight-reimbursement-5-nights-accommodation Gehalt: Depending on Experience
Standort: Malta
Sprachen: Englisch, Dänisch
Veröffentlichung: 1st May 2013

Our established iGaming Client is looking to recruit a Danish Customer Support Agent to join their team in Sunny Malta.<br /> <br /> You will be required to meet the following requirements<br /> <br /> - Fluent in Danish and English to a near native level both on a verbal and written level<br /> - Ability to relocate to Malta<br /> - Ability to work shifts<br /> - Proficient in MS Office Tools<br /> - Excellent communications skills<br /> <br /> You will be required to perform the following responsibilities:<br /> <br /> - Customer support via phone, email and chat<br /> - Translations from Danish to English and English to Danish<br /> <br /> Not suitable? Why don't you refer a friend for €250 (www.bettingconnections.com for T's & C's)<br /> ]]> http://www.toplanguagejobs.de/job/2640532/Danish-Customer-Support-Agent Gehalt: Attractive
Standort: Malta, Valletta, Msida, Malta
Sprachen: Englisch, Finnisch
Veröffentlichung: 1st May 2013

Company Overview:<br /> <br /> Our Client is the market leader with better content attracts the most profitable users and the best paying advertisers, which creates higher revenues. User experience has become the number one priority for every online business.<br /> <br /> Responsabilities:<br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Prevent and detect frauds on the site (specialists)<br /> • Review e-mails to identify frauds and take appropriate action (specialists)<br /> • Manage filters (specialists)<br /> • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> <br /> Required Special Skills<br /> • Fluent Finnish language skills in written and spoken <br /> • Strong PC and internet skills<br /> • Strong community and customer service focus <br /> • Very good expressive capabilities <br /> • Strong attention to detail<br /> • Very good problem solving skills<br /> • High level of service orientation<br /> • Strong team player <br /> • Understanding attitude, logical thinking <br /> • Flexibility and good under pressure <br /> • Good online attitude<br /> • Enthusiasm for, and knowledge of client<br /> <br /> • High school degree<br /> • Previous work experience (preferably also from a repetitive job and with customer support)<br /> • Experience from travelling<br /> • Flexible, able to lend a hand and ask for help when needed<br /> • Being able to give feedback, want to improve]]> http://www.toplanguagejobs.de/job/2668452/Finnish-Speaker-Agent-in-Malta-Italy-Relocation-assistance-200-flight-reimbursement Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 7th May 2013

The main responsibilities are:<br /> •Providing assistance to internal and external customers via available communication channels in own language;<br /> •Guide customers through the website and assist them using the various services and products offered;<br /> •Escalate all sorts of technical problems reported by the customers to Manager;<br /> •Perform inbound and outbound calls;<br /> •Support other departments in carrying out various marketing activities, loyalty programmes, translations etc.<br /> <br /> The ideal candidate will have the following experience and skills:<br /> •Excellent verbal and written skills in English <br /> •One to three years experience in a similar role, preferably in iGaming;<br /> •Good computer skills and a general internet knowledge;<br /> •Professional communication skills via phone, live chat and email;<br /> •Eager to learn and contribute with ideas to make continuous improvements;<br /> •Educated up to Secondary or post-Secondary level;<br /> •Willing to work evenings and weekends on shift basis.<br /> <br /> <br /> ]]> http://www.toplanguagejobs.de/job/2680742/Customer-Service-Agent-German-Malta Gehalt: Attractive
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

Our client, an international online gaming company, is actively looking for a Network Operation Centre Engineer due to expansion of their activity. <br /> <br /> Your role:<br /> <br /> • 24x7 proactive monitoring and support of the live and pre-production infrastructure<br /> • Investigate and react to any live issues that might arise<br /> • Prepare and take part in the periodic release of new software<br /> • Act as an escalation point for issues flagged by customer support<br /> • Partake in the design and implementation of new setups<br /> <br /> Your profile:<br /> <br /> • Problem solving skills<br /> • Attentive to detail<br /> • Positive, confident and able to work under pressure and on own initiative<br /> • All-rounder with very good general IT Knowledge and Expertise in Linux technologies<br /> • Passionate about technology, Web-N-Tier technologies, Knowledge of TCP/IP technologies, Database Administration Experience would be a plus<br /> • Good communication skills<br /> • Great team player<br /> • A proactive and flexible attitude <br /> • Ability to tackle day to day tasks and projects <br /> • Eager to learn<br /> <br /> Our offer: This role is full time and permanent and the company is offering an attractive salary. Full training and excellent benefits are on offer . There are also opportunities for career progression both locally and globally within the company.<br /> <br /> Note that the company is providing a 24/7 service, willingness to work on shift is therefore mandatory.<br /> <br /> If you have a keen interest for this role, please send your CV to Jacques: Jacques@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2666282/NOC-Engineer-Excellent-Opportunity Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Andere Sprachen
Veröffentlichung: 7th May 2013

The Junior Product Manager/Trainer will combine input from customers, market intelli-gence, own experience and commercial judgment in order to give accurate and professional guidelines to the aggregated product roadmap development work. A significant amount of time will be spent on training customer representatives in how to use the product as well as informing them and Sales Managers and Account Managers on the content of new releases.<br /> <br /> What is your background?<br /> You have a University Degree and have worked in the iGaming Industry for at least 2 years. <br /> It is considered a merit if you have previous experience working as an Account Manager, Risk Manager, Trainer or Product Manager. <br /> You are fluent in spoken and written English. <br /> Other languages are considered a merit.<br /> <br /> Who are you?<br /> It is important that you have the ability to handle streams of information and have a sense for detail. <br /> You have great interpersonal skills and have the ability to develop strong stakeholder relationships. <br /> You are a team-player, but can also work on your own initiative.<br /> ]]> http://www.toplanguagejobs.de/job/2680762/Junior-Product-Manager-Trainer-Malta Gehalt: Circa €30,000 per annum
Standort: Malta, Valletta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

WEB DEVELOPER<br /> MALTA<br /> SALARY: DOE<br /> <br /> <br /> Key responsibilities:<br /> <br /> • Working directly with and supporting SEO team requirements within the Sales & marketing department<br /> • Liaising with the internal web-development team, design team and other web developers<br /> • Implement new website functionality and maintain existing website code<br /> • Troubleshooting and testing in HTML, CSS and Javascript<br /> • Researching and keeping abreast with current and new technology<br /> <br /> Required skills and experience:<br /> <br /> • A minimum of 3 years of experience working with HTML, JavaScript, CSS and any server-side language in a hand-coded environment<br /> • Experience in leading graphic design tools mainly to slice composites for website implementation<br /> • A thorough understanding of the technical mechanics of how the web works with an excellent grasp of current best practices in HTML markup/code execution<br /> • Solid understanding of server-side components and databases<br /> • Ability to write search engine optimized HTML<br /> • Proven analytical and troubleshooting skills in a variety of test scenarios<br /> • Familiarity with version control systems and experience of developing responsive sites that are concurrently optimized for multiple devices and screen sizes<br /> • The ability to liaise with different teams and stake-holders<br /> • Being ready to learn and develop on different technologies<br /> <br /> What this role offers:<br /> <br /> • A challenging and stimulating working environment<br /> • The opportunity to apply web-development skills in the e-commerce sector<br /> • Clearly defined performance expectations and the opportunity to showcase your expertise<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2640482/Web-Developer Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Flämisch
Veröffentlichung: 1st May 2013

Key Responsibilities: <br /> <br /> •Ensure that customer requests are handled within a given timeframe and with a consistently high quality.<br /> •Create and send regular team reports according to requirements and procedures.<br /> •Monitor and ensure that quality levels are maintained and communicated to all team members.<br /> •Deliver training to new and existing team members.<br /> •Monitor performance and motivate team members in order to ensure high standard of work.<br /> •The Team leader responsibility for multinational team in strong cooperation with Head of Department and other Team leaders.<br /> <br /> <br /> Personal Specifications, Experience & Skills: <br /> <br /> •Very good verbal and written skills in Flemish and English.<br /> •Sound experience as Team Leader in Customer Support or similar area.<br /> •Experience in e-mail, chat and telephone support.<br /> •Customer oriented with good problem solving skills.<br /> •Strong interpersonal and communication skills and ability to work in a team environment.<br /> •Well-developed leadership skills.<br /> •Non biased and able to work in a multicultural environment.<br /> •Eagerness to learn and contribute with ideas to make continuous improvements.<br /> •Good knowledge of Microsoft Software: Windows 7, Microsoft Office package: Word Processing, Spreadsheet and Presentation.<br /> •Zendesk experience will be considered an asset.<br /> ]]> http://www.toplanguagejobs.de/job/2637902/Team-Leader-Customer-Care-Flemish-speaking Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Dänisch
Veröffentlichung: 1st May 2013

<br /> REFER OUR VACANCIES TO YOUR FRIEND AND EARN 250 EURO PER PLACEMENT (Go to the Betting Connections website to read the T&Cs.)<br /> <br /> Responsibilities:<br /> - Selling the products via phone to exsisting clients<br /> - Communicating promoiton<br /> - Working in a team<br /> Requirements:<br /> - Fluent in Danish and intermdiate in English<br /> - Strong sales attitude <br /> THE COMPANY PROVIDES:<br /> - RELOCATION (ACCOMODATION + FLIGHT PAYED)<br /> - ACCOMODATION (SINGLE ROOM IN APARTMENT TO SHARE - BILLS INCLUDED) <br /> <br /> IF YOU ARE INTEREST, OR IF YOU KNOW ANYONE WHO WOULD BE, TO APPLY OR FOR MORE INFORMATION SEND AN EMAIL TO serena@bettingconnections.com <br /> <br /> REFER OUR VACANCIES TO YOUR FRIEND AND EARN 250 EURO PER PLACEMENT (Go to the Betting Connections website to read the T&Cs.)<br /> ]]> http://www.toplanguagejobs.de/job/2666142/SALES-AGENT-DANISH-SPEAKING-IN-LISBON Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

REFER OUR VACANCIES TO YOUR FRIEND AND EARN 250 EURO PER PLACEMENT (Go to the Betting Connections website to read the T&Cs.)<br /> <br /> Responsibilities:<br /> - Selling the products via phone to exsisting clients<br /> - Communicating promoiton<br /> - Working in a team<br /> Requirements:<br /> - Fluent in German and English<br /> - Strong sales attitude <br /> THE COMPANY PROVIDES:<br /> - RELOCATION (ACCOMODATION + FLIGHT PAYED)<br /> - ACCOMODATION (SINGLE ROOM IN APARTMENT TO SHARE - BILLS INCLUDED) <br /> <br /> IF YOU ARE INTEREST, OR IF YOU KNOW ANYONE WHO WOULD BE, TO APPLY OR FOR MORE INFORMATION SEND AN EMAIL TO serena@bettingconnections.com <br /> <br /> REFER OUR VACANCIES TO YOUR FRIEND AND EARN 250 EURO PER PLACEMENT (Go to the Betting Connections website to read the T&Cs.)<br /> ]]> http://www.toplanguagejobs.de/job/2666112/SALES-AGENT-GERMAN-SPEAKING-IN-LISBON Gehalt: Competitive salary + company benefits + Bonus
Standort: Malta, Valletta
Sprachen: Deutsch
Veröffentlichung: 16th May 2013

Malta is an island located in the heart of the Mediterranean and offers over 300 days of sunshine every year! The Maltese islands were voted as one of the top 10 places in the world to live, for several reasons including cost of living, culture, climate, environment, freedom, health, infrastructure and safety etc. Other advantages are low crime rates, an English-speaking population and good medical facilities - ranking number five in the World Health Organization's world's health systems!<br /> <br /> If you are looking for a career in a growing industry with an international and rewarding environment, living on an island with perfectly coloured sand, clear and warm waters, then Malta is your place!<br /> <br /> The role: <br /> <br /> Providing a high level of customer service via email, live chat and phone. <br /> Keeping an up to date and accurate record of customer account notes. <br /> Problem solving and providing information to customers on a variety of products/promotions. <br /> Assisting the marketing department with the translation of marketing material, such as; Web Content, Promotions, newsletters and templates. <br /> <br /> What does the role require: <br /> <br /> Superior levels of spoken and written German (must be fluent)<br /> Fluent English (written and spoken)<br /> Dynamic and hard working individual<br /> Customer service oriented and with strong problem solving abilities. <br /> <br /> What does the role offer: <br /> <br /> The opportunity to join a dynamic, hard working but rewarding environment. <br /> Career development<br /> A competitive salary ! <br /> <br /> For more information on this excellent opportunity, please contact lucy@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2640472/German-Speaking-Customer-Service Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

REFER OUR VACANCIES TO YOUR FRIEND AND EARN 250 EURO PER PLACEMENT (Go to the Betting Connections website to read the T&Cs.)<br /> <br /> Responsibilities:<br /> - Selling the products via phone to exsisting clients<br /> - Communicating promoiton<br /> - Working in a team<br /> Requirements:<br /> - Fluent in German and English<br /> - Strong sales attitude <br /> THE COMPANY PROVIDES:<br /> - RELOCATION (ACCOMODATION + FLIGHT PAYED)<br /> - ACCOMODATION (SINGLE ROOM IN APARTMENT TO SHARE - BILLS INCLUDED) <br /> <br /> IF YOU ARE INTEREST, OR IF YOU KNOW ANYONE WHO WOULD BE, TO APPLY OR FOR MORE INFORMATION SEND AN EMAIL TO serena@bettingconnections.com <br /> ]]> http://www.toplanguagejobs.de/job/2666062/SALES-AGENT-ENGLISH-GERMAN-SPEAKING-IN-LISBON Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Norwegisch
Veröffentlichung: 1st May 2013

<br /> Malta, a small island located south of Italy is EU’s smallest nation in terms of population and area. The Maltese islands were voted as one of the top 10 places in the world to live, for several reasons including cost of living, culture, climate, environment, freedom, health, infrastructure and safety etc. Malta also offers more then 300 days of sunshine a year! Other advantages are low crime rates, an English-speaking population and good medical facilities - ranking number five in the World Health Organization's world's health systems!<br /> If you are looking for a career in a growing industry with an international and rewarding environment, living on an island with perfectly coloured sand, clear and warm waters, then Malta is your place!<br /> The Role:<br /> For this role you will be required to respond to emails and “live chat” queries from customers using the site. You will manage players’ accounts for them and provide a sharp and accurate service to our players. You will also provide customers with information about up and coming products and promotions and be able to moderate chat rooms in English and in Norwegian. <br /> Candidate Profile:<br /> The successful candidate will have a massive interest in sport and online gaming and previous experience of working in this environment will be considered an advantage. A basic knowledge of online payment processing will also be considered an advantage. <br /> Duties will include:<br /> • Managing chats, responding to e-mails<br /> • Processing payments<br /> • Customer accounts analysis<br /> • Communication<br /> • Working on shift<br /> We are seeking the following characteristics in a successful candidate:<br /> • Fluency in English and in Norwegian is a must <br /> • Customer service background strongly desirable<br /> • Immaculate telephone manner<br /> • Good communication skills and politeness<br /> • Strong statistical and analytical skills<br /> • Desire to work in a fast-paced and dynamic environment<br /> • Flexibility<br /> <br /> Betting Connections also specializes in recruitment of different sectors in Gaming, for example sectors include:<br /> • Management – CEO, CFO, CMO, HR, Country and Product Managers, etc.<br /> • Marketing – Affiliates, product management, Country managers, SEO & PPC management.<br /> • IT – Developers specialized in .NET, C, C++, PHP, HTML, C#, XML/XLS, Python, JAVA and other relevant languages, QA, testing, etc<br /> • Web Design – Graphic designers specialized in HTMLS, CSS, Illustrator, Adobe Photoshop, Flash, etc<br /> • Finance – CFO, Accounting, Payments and Fraud, etc.<br /> • General operations – Sports traders, Odds compilers and Risk mgmt.<br /> • Support – Customer Service, VIP, telesales, IT support. <br /> <br /> For more information or to apply, please send your CV to serena@bettingconnections.com <br /> or give us a call on +356 27 204 520/519<br /> <br /> Know someone? Why not refer a friend and earn 250 euro if they are placed by us!<br /> ]]> http://www.toplanguagejobs.de/job/2666052/CUSTOMER-SUPPORT-AGENT-%E2%80%93-Norwegian-speaker Gehalt: Circa €30,000 per annum
Standort: Malta, Valletta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

PRODUCT MARKETING MANAGER<br /> MALTA<br /> SALARY: DOE<br /> <br /> Your Key Responsibilities:<br /> <br /> • Create realistic marketing plans based on the product roadmaps set by Product Management;<br /> • Plan and execute go-to-market and distribution strategies across all channels;<br /> • Co-ordinate the creation and delivery of relevant sales & marketing collateral, sales tools, channel training, presentations, and other necessary tools/material and ensure that the sales & marketing team has everything necessary to go to market;<br /> • Support both Acquisition and Retention teams with product related information as necessary;<br /> • Conduct price tests to improve market offers and improve on products revenue, reporting back any findings to Product Management;<br /> • Conduct product launching events and represent the company in international events;<br /> • Act as a mentor to product marketing executives and be able to coordinate the team’s output in line with business needs. <br /> <br /> Required skills & experience:<br /> • A combination of the completion of a degree in Marketing or a related field and a minimum of four years’ of experience in a product marketing position; <br /> • Demonstrated knowledge of the sales funnel and the key routes to market in a consumer e-commerce business;<br /> • Experience in the software industry would be ideal, having had sole responsibility for taking at least one product to market; <br /> • A proactive, innovative mind-set, able to think ahead in the market but also in the day to day task and people coordination required by the role;<br /> • Excellent people management skills, able to liaise and engage with all sectors and tiers of the business demonstrating confidence and expertise; <br /> • Fluent in project management skills, able to interpret and create work-flow documents;<br /> • Excellent presentation skills, able to represent information visually and to sell the product internally as well as externally;<br /> • Whilst software development skills are not required, the ideal candidate should have sufficient technical knowledge to understand the detailed elements of the product to be able to effectively identify new opportunities and unique selling points.<br /> <br /> What this role offers:<br /> <br /> • An environment which values one’s level of expertise and the opportunity to verbalise ideas or suggested courses of action.<br /> • A company environment that is fresh, dynamic and very employee-focused.<br /> • The opportunity to specialize in the online software utility industry.<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2640462/Product-Marketing-Manager Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Dänisch
Veröffentlichung: 1st May 2013

Key Responsibilities: <br /> <br /> •Ensure that customer requests are handled within a given timeframe and with a consistently high quality.<br /> •Create and send regular team reports according to requirements and procedures.<br /> •Monitor and ensure that quality levels are maintained and communicated to all team members.<br /> •Deliver training to new and existing team members.<br /> •Monitor performance and motivate team members in order to ensure high standard of work.<br /> •The Team leader responsibility for multinational team in strong cooperation with Head of Department and other Team leaders.<br /> <br /> <br /> Personal Specifications, Experience & Skills: <br /> <br /> •Very good verbal and written skills in Danish and English.<br /> •Sound experience as Team Leader in Customer Support or similar area.<br /> •Experience in e-mail, chat and telephone support.<br /> •Customer oriented with good problem solving skills.<br /> •Strong interpersonal and communication skills and ability to work in a team environment.<br /> •Well-developed leadership skills.<br /> •Non biased and able to work in a multicultural environment.<br /> •Eagerness to learn and contribute with ideas to make continuous improvements.<br /> •Good knowledge of Microsoft Software: Windows 7, Microsoft Office package: Word Processing, Spreadsheet and Presentation.<br /> •Zendesk experience will be considered an asset.<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2637842/Team-Leader-Customer-Care-Danish-speaking Gehalt: Attractive
Standort: Malta, Valletta, Msida
Sprachen: Englisch, Deutsch
Veröffentlichung: 10th May 2013

German Call Centre Agent<br /> <br /> Main Responsibilities <br /> <br /> •Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> •Post-reviewing of ads on the public site in order to detect non desired content<br /> •Prevent and detect frauds on the site (specialists)<br /> •Review e-mails to identify frauds and take appropriate action (specialists)<br /> •Manage filters (specialists)<br /> •Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> Commitment <br /> <br /> •Near Native German language<br /> •Learning and following instructions<br /> •An interest in learning and adhering to how client wants to review ads and interact with the customers<br /> •Deliver results and meet customer expectations<br /> •Sets high standards for quality and quantity and follow up on them. Works systematic towards results. Focus on client need and satisfaction.<br /> •Attention to details, resilient, can continue with repetitive task<br /> •Communication skills (for customer support)<br /> •Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way. <br /> <br /> How to Apply<br /> <br /> Send your CV per e-mail to christianr@mgirecruitment.com <br /> Follow me on twitter: @christianmgi <br /> Skype: Christian.mgi or e-mail <br /> Website: http://www.mgirecruitment.com. <br /> Refer a friend http://www.mgirecruitment.com/refer-a-friend<br /> Join our Facebook site http://www.facebook.com/mgirecruitment. <br /> For further information please contact Christian at +35318943007. <br /> <br /> Best of luck and hope to hear from you soon!]]> http://www.toplanguagejobs.de/job/2687682/New-challenge-for-German-Speaker-in-Malta-M-F Gehalt: 18,000 gross pa
Standort: Malta, Sliema
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

My client, an established iGaming operator located in Malta, is looking for a GERMAN CUSTOMER SUPPORT AGENT to join the team. <br /> Some general responsibilities for the position include:<br /> • Answering queries via email, chat and telephone<br /> • Assist Payment and Risk on related issues<br /> • Assist VIP team on related issues<br /> • Troubleshooting technical problems faced by customers<br /> • Inform customers about ongoing promotions and game rules<br /> • Perform outbound calls such as verification calls and offers according to policies and corporate values<br /> • Assist with bet settlement as required<br /> • Take part and responsibility in administrative tasks<br /> • Contribute to a stimulating and positive job environment<br /> <br /> Interviews will be held over the phone / Skype and successful candidates can expect a fantastic work environment and a truly pleasant experience.<br /> <br /> If you think you have the right skills and experience for this job don't hesitate to send me your most updated CV to sofia@bettingconnections.com<br /> <br /> Only candidates that fulfill the above criteria need apply. Unsuccessful candidates will not be contacted.<br /> ]]> http://www.toplanguagejobs.de/job/2636462/German-CS-Agent-Malta Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Dänisch
Veröffentlichung: 1st May 2013

Malta, a small island located south of Italy is EU’s smallest nation in terms of population and area. The Maltese islands were voted as one of the top 10 places in the world to live, for several reasons including cost of living, culture, climate, environment, freedom, health, infrastructure and safety etc. Malta also offers more then 300 days of sunshine a year! Other advantages are low crime rates, an English-speaking population and good medical facilities - ranking number five in the World Health Organization's world's health systems!<br /> If you are looking for a career in a growing industry with an international and rewarding environment, living on an island with perfectly coloured sand, clear and warm waters, then Malta is your place!<br /> The Role:<br /> For this role you will be required to respond to emails and “live chat” queries from customers using the site. You will manage players’ accounts for them and provide a sharp and accurate service to our players. You will also provide customers with information about up and coming products and promotions and be able to moderate chat rooms in English and in Danish.<br /> Profile:<br /> The successful candidate will have a massive interest in sport and online gaming and previous experience of working in this environment will be considered an advantage. A basic knowledge of online payment processing will also be considered an advantage. <br /> <br /> Duties will include:<br /> • Managing chats, responding to e-mails<br /> • Processing payments<br /> • Customer accounts analysis<br /> • Communication<br /> • Working on shift<br /> We are seeking the following characteristics in a successful candidate:<br /> • Fluency in English and in Danish.<br /> • Customer service background strongly desirable<br /> • Immaculate telephone manner<br /> • Good communication skills and politeness<br /> • Strong statistical and analytical skills<br /> • Desire to work in a fast-paced and dynamic environment<br /> • Flexibility<br /> <br /> Betting Connections also specializes in recruitment of different sectors in Gaming, for example sectors include:<br /> • Management – CEO, CFO, CMO, HR, Country and Product Managers, etc.<br /> • Marketing – Affiliates, product management, Country managers, SEO & PPC management.<br /> • IT – Developers specialized in .NET, C, C++, PHP, HTML, C#, XML/XLS, Python, JAVA and other relevant languages, QA, testing, etc<br /> • Web Design – Graphic designers specialized in HTMLS, CSS, Illustrator, Adobe Photoshop, Flash, etc<br /> • Finance – CFO, Accounting, Payments and Fraud, etc.<br /> • General operations – Sports traders, Odds compilers and Risk mgmt.<br /> • Support – Customer Service, VIP, telesales, IT support. <br /> <br /> For more information or to apply, please send your CV to serena@bettingconnections.com <br /> or give us a call on +356 27 204 520/519<br /> <br /> Know someone? Why not refer a friend and earn 250 euro if they are placed by us!<br /> ]]> http://www.toplanguagejobs.de/job/2666012/iGAMING-CUSTOMER-SUPPORT-%E2%80%93-Danish-speaker Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

Malta, a small island located south of Italy is EU’s smallest nation in terms of population and area. The Maltese islands were voted as one of the top 10 places in the world to live, for several reasons including cost of living, culture, climate, environment, freedom, health, infrastructure and safety etc. Malta also offers more then 300 days of sunshine a year! Other advantages are low crime rates, an English-speaking population and good medical facilities - ranking number five in the World Health Organization's world's health systems!<br /> If you are looking for a career in a growing industry with an international and rewarding environment, living on an island with perfectly coloured sand, clear and warm waters, then Malta is your place!<br /> The Role:<br /> For this role you will be required to respond to emails and “live chat” queries from customers using the site. You will manage players’ accounts for them and provide a sharp and accurate service to our players. You will also provide customers with information about up and coming products and promotions and be able to moderate chat rooms in English and in German.<br /> Profile:<br /> The successful candidate will have a massive interest in sport and online gaming and previous experience of working in this environment will be considered an advantage. A basic knowledge of online payment processing will also be considered an advantage. <br /> <br /> Duties will include:<br /> • Managing chats, responding to e-mails<br /> • Processing payments<br /> • Customer accounts analysis<br /> • Communication<br /> • Working daily and night shift<br /> We are seeking the following characteristics in a successful candidate:<br /> • Fluency in English and in German<br /> • Customer service background strongly desirable<br /> • Immaculate telephone manner<br /> • Good communication skills and politeness<br /> • Strong statistical and analytical skills<br /> • Desire to work in a fast-paced and dynamic environment<br /> • Flexibility<br /> <br /> Betting Connections also specializes in recruitment of different sectors in Gaming, for example sectors include:<br /> • Management – CEO, CFO, CMO, HR, Country and Product Managers, etc.<br /> • Marketing – Affiliates, product management, Country managers, SEO & PPC management.<br /> • IT – Developers specialized in .NET, C, C++, PHP, HTML, C#, XML/XLS, Python, JAVA and other relevant languages, QA, testing, etc<br /> • Web Design – Graphic designers specialized in HTMLS, CSS, Illustrator, Adobe Photoshop, Flash, etc<br /> • Finance – CFO, Accounting, Payments and Fraud, etc.<br /> • General operations – Sports traders, Odds compilers and Risk mgmt.<br /> • Support – Customer Service, VIP, telesales, IT support. <br /> <br /> For more information or to apply, please send your CV to serena@bettingconnections.com <br /> or give us a call on +356 27 204 520/519<br /> <br /> Know someone? Why not refer a friend and earn 250 euro if they are placed by us!<br /> ]]> http://www.toplanguagejobs.de/job/2666002/CUSTOMER-SUPPORT-AGENT-%E2%80%93-German-speaker Gehalt: Circa €30,000 per annum
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

PRODUCT MARKETING MANAGER<br /> MALTA<br /> SALARY: DOE<br /> <br /> Your Key Responsibilities:<br /> <br /> • Create realistic marketing plans based on the product roadmaps set by Product Management;<br /> • Plan and execute go-to-market and distribution strategies across all channels;<br /> • Co-ordinate the creation and delivery of relevant sales & marketing collateral, sales tools, channel training, presentations, and other necessary tools/material and ensure that the sales & marketing team has everything necessary to go to market;<br /> • Support both Acquisition and Retention teams with product related information as necessary;<br /> • Conduct price tests to improve market offers and improve on products revenue, reporting back any findings to Product Management;<br /> • Conduct product launching events and represent the company in international events;<br /> • Act as a mentor to product marketing executives and be able to coordinate the team’s output in line with business needs. <br /> <br /> Required skills & experience:<br /> • A combination of the completion of a degree in Marketing or a related field and a minimum of four years’ of experience in a product marketing position; <br /> • Demonstrated knowledge of the sales funnel and the key routes to market in a consumer e-commerce business;<br /> • Experience in the software industry would be ideal, having had sole responsibility for taking at least one product to market; <br /> • A proactive, innovative mind-set, able to think ahead in the market but also in the day to day task and people coordination required by the role;<br /> • Excellent people management skills, able to liaise and engage with all sectors and tiers of the business demonstrating confidence and expertise; <br /> • Fluent in project management skills, able to interpret and create work-flow documents;<br /> • Excellent presentation skills, able to represent information visually and to sell the product internally as well as externally;<br /> • Whilst software development skills are not required, the ideal candidate should have sufficient technical knowledge to understand the detailed elements of the product to be able to effectively identify new opportunities and unique selling points.<br /> <br /> What this role offers:<br /> <br /> • An environment which values one’s level of expertise and the opportunity to verbalise ideas or suggested courses of action.<br /> • A company environment that is fresh, dynamic and very employee-focused.<br /> • The opportunity to specialize in the online software utility industry.<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2640452/Product-Manager Gehalt: 20000
Standort: Malta
Sprachen: Englisch, Französisch, Flämisch
Veröffentlichung: 1st May 2013

Malta, a small island located south of Italy is EU’s smallest nation in terms of population and area. The Maltese islands were voted as one of the top 10 places in the world to live, for several reasons including cost of living, culture, climate, environment, freedom, health, infrastructure and safety etc. Malta also offers more then 300 days of sunshine a year! Other advantages are low crime rates, an English-speaking population and good medical facilities - ranking number five in the World Health Organization's world's health systems!<br /> If you are looking for a career in a growing industry with an international and rewarding environment, living on an island with perfectly coloured sand, clear and warm waters, then Malta is your place!<br /> The Role:<br /> For this role you will be required to respond to emails and “live chat” queries from customers using the site. You will manage players’ accounts for them and provide a sharp and accurate service to our players. You will also provide customers with information about up and coming products and promotions and be able to moderate chat rooms in English, French and Flemish.<br /> Candidate Profile:<br /> The successful candidate will have a massive interest in sport and online gaming and previous experience of working in this environment will be considered an advantage. A basic knowledge of online payment processing will also be considered an advantage. <br /> Duties will include:<br /> • Managing chats, responding to e-mails<br /> • Processing payments<br /> • Customer accounts analysis<br /> • Communication<br /> • Working daily and night shift<br /> We are seeking the following characteristics in a successful candidate:<br /> • Fluency in English, Flemish and French is a must.<br /> • Customer service background strongly desirable<br /> • Immaculate telephone manner<br /> • Good communication skills and politeness<br /> • Strong statistical and analytical skills<br /> • Desire to work in a fast-paced and dynamic environment<br /> • Flexibility<br /> ]]> http://www.toplanguagejobs.de/job/2665972/CUSTOMER-SUPPORT-%E2%80%93-Flemish-and-French-speaker-both Gehalt: 15000
Standort: Malta
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

Overview of the Role:<br /> • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> • Post-reviewing of ads on the public site in order to detect non desired content<br /> • Review e-mails to identify frauds and take appropriate action <br /> • Manage filters <br /> • Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> Skills, Knowledge & Expertise:<br /> • Fluent written and spoken German language skills <br /> • Fluent in English<br /> • Strong PC and internet skills<br /> • Strong community and customer service focus <br /> • Very good expressive capabilities <br /> • Strong attention to detail<br /> • Very good problem solving skills<br /> • High level of service orientation<br /> • Strong team player <br /> • Understanding attitude, logical thinking <br /> • Flexibility and good under pressure <br /> • Previous work experience (preferably also from a repetitive job and with customer support)<br /> ]]> http://www.toplanguagejobs.de/job/2665952/ONLINE-CONTENT-MODERATOR-GERMAN-SPEAKING Gehalt: Circa €25,000 per annum
Standort: Malta, Valletta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

ONLINE ADVERTISING SPECIALIST<br /> MALTA<br /> SALARY: DOE<br /> <br /> <br /> The ideal candidate will have a minimum of 3 years’ experience in e-commerce, acquisition and optimisation with a proven ability to build strong relationships and manage client accounts. This position calls for a self-motivated, proactive individual who is able to critically analyse data and work with the team towards improving business strategy and performance. Interested candidates need to demonstrate excellent organisational skills with an ability to work effectively and efficiently towards deadlines whilst maintaining a professional work ethic.<br /> <br /> Key responsibilities:<br /> <br /> • Be responsible of a portfolio of accounts, managing each on line campaign/ promotion from beginning to end including monitoring of results;<br /> • Creating forecasts and business plans for each account;<br /> • Provide regular feedback to the Strategic Accounts manager on account performance and key metrics;<br /> • Report, collate and analyse relevant account data in order to optimise campaigns.<br /> <br /> Required skills and experience:<br /> <br /> • A minimum of 3 years work experience in a digital marketing environment, having acquired a varied array of online marketing skills including, online advertising and other online partnership promotions, PPC, affiliate marketing and SEO;<br /> • A marketing or business-related degree, CIM qualification or equivalent;<br /> • Proven track record with growth of revenue from online advertising;<br /> • Advanced Microsoft Excel knowledge with the ability to graphically represent data and translate statistics into insights and actions;<br /> • Proven account management skills, demonstrating an ability to build and maintain business relationships;<br /> • Excellent command of the English language, able to express oneself fluently in writing and oral presentations;<br /> • Familiarity with all other MS Office applications including Word and PowerPoint;<br /> • Knowledge of German, French, Japanese and/or Scandinavian languages is considered an asset;<br /> • Familiarity with Salesforce.com, Google Analytics and other online marketing tools will be considered an asset.<br /> <br /> What this role offers:<br /> <br /> • A challenging and stimulating working environment within a supportive team;<br /> • The opportunity to apply and develop account management skills in the e-commerce sector;<br /> Clearly defined performance expectations and the opportunity to showcase your expertise<br /> ]]> http://www.toplanguagejobs.de/job/2640382/Online-Advertising-Specialist Gehalt: Competitive salary + relocation assistance + company benefits
Standort: Malta, Valletta
Sprachen: Deutsch
Veröffentlichung: 16th May 2013

What will the role involve? <br /> <br /> - Contacting customers via telephone/email/sms<br /> - Survey customer satisfaction<br /> - Offer promotions and incentives, re-activate dormant customers, apply promotions<br /> - Provide help and suggestions for the Austrian market functions<br /> - Reporting CRM activities in the end of the month<br /> - The basic daily routine will consist of pulling target lists, making a contact plan, contacting people and follow up with an email. <br /> - End of month KPI reporting. <br /> - Assisting in general CRM tasks.<br /> <br /> What does the role require? <br /> <br /> - A Austrian/German speaker with excellent English language skills. <br /> - Able to relocate to Malta (Relocation is paid by the company)<br /> - Service minded and goal oriented individual<br /> <br /> For more information on this opportunity please contact lucy@bettingconnections.com or call and ask for me (Lucy) on +356 27204520<br /> ]]> http://www.toplanguagejobs.de/job/2662632/Austrian-speaking-CRM-Agent Gehalt: Circa €30,000 per annum
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

COLLECTIONS MANAGER<br /> Malta<br /> Salary: DOE<br /> <br /> <br /> Responsibilities:<br /> <br /> • Provide leadership and direction to the department lead and help develop, motivate and coach towards excellent performance<br /> • Identify, create and implement goals, standards, incentives and rewards aligned with the Corporate KPIs<br /> • Develop and implement the strategic direction for the overall Collections function<br /> • Lead and complete project work where applicable and/or when assigned by the Operations Manager<br /> • Responsible for the overall management of the Collections Department by delivering a consistent, developed, highly motivated team by driving call centre efficiency through dynamic process management<br /> • Ensure individual/team targets are reached and maintained at all times<br /> • Investigate and take appropriate action to resolve customer related concerns when required <br /> • Develop collections procedures, policies and standards aligned with all applicable regulatory bodiesLiaise with the management team to discuss possible improvements to the Collections Team <br /> • Ensuring that the management team is informed of any updates pertaining to the Collections department on an ongoing basis <br /> • Keeping current with what the products and/or services are available on the market <br /> • Networking and establishing relationships with new third party collectors and maintaining existing ones whilst monitoring their performance <br /> • Keep ahead of developments in Collections by reading relevant journals, going to meetings and attending courses and/or conferences <br /> • Coordination of operational reports as required<br /> • Forecasting and managing of budgets and growth predictions<br /> • Ensure that the department is adequately staffed<br /> • Ensure departments metrics are set and achieved according to monthly and yearly targets as set forth by Operations Manager<br /> • Develop a motivating work environment by seeking opportunities to reward and recognize performance<br /> • Complete annual performance evaluations of direct reports<br /> • Troubleshoot areas of poor performance and identify effective solutions to resolve issues in the future<br /> • Liaise with the HR Department on all staff welfare matters, offer guidance and take appropriate action to resolve escalated employee concerns that arise<br /> • Help implement and support company policies and procedures<br /> • Investigate, propose (and implement if approved) productivity enhancing products, services, or procedures<br /> • All other duties as assigned by the Operations Manager and/or other members of Executive Management as required<br /> <br /> <br /> Qualifications:<br /> <br /> • Proficiency with MS Office applications<br /> • Knowledge of Call Center technology<br /> • Excellent communication (written and verbal) skills<br /> • Strong analytical, decision making and negotiation skills<br /> • Minimum of 2-3 years’ experience in a related field<br /> • Experience in managing third party vendors is an asset<br /> • Excellent problem solving skills and the ability to handle irate callers in a calm manner<br /> • Meticulous and detail-oriented<br /> • A great multi-tasker having strong time management skills<br /> ]]> http://www.toplanguagejobs.de/job/2640372/Collections-Manager-microfinance Gehalt: Competitive salary
Standort: Malta, Valletta
Sprachen: Englisch
Veröffentlichung: 13th May 2013

GRAPHIC DESIGNER - iGaming (Malta)<br /> <br /> Core areas of focus: <br /> <br /> The successful candidate will mainly be focusing on production of graphics, supporting the company at large, with particular focus towards marketing and CRM. <br /> <br /> Requirements: <br /> <br /> Essential requirements:<br /> <br /> • Photoshop, Illustrator, Flash (animation)<br /> • Must have been designing for the last 4-5 years (note this includes personal projects, freelance and education). <br /> Desirable requirements: <br /> <br /> • Online Casino experience<br /> • CSS and HTML (a bonus but not required in the role)<br /> • Filming experience would be beneficial<br /> • 3D (Cinema 4D)<br /> • Flash Development<br /> • Print<br /> • Photography<br /> <br /> For more information on this excellent opportunity, please contact lucy@bettingconnections.com<br /> ]]> http://www.toplanguagejobs.de/job/2692272/Graphic-Designer-iGaming Gehalt: Competitive salary + relocation assistance + company benefits + Bonus
Standort: Malta, Valletta
Sprachen: Norwegisch
Veröffentlichung: 16th May 2013

Responsibilities: <br /> <br /> • Resolve client queries through email, phone and live chat channels <br /> • Guide customers through company website and build an interest for additional products/services<br /> • Resolve all sorts of technical problems reported by customers<br /> • Perform outbound calls according to the company policies and corporate values <br /> • Translations of marketing material such as; Newsletters, promotional material or website content <br /> • Contribute to a good atmosphere on the job and be team player.<br /> • Work towards and adhere to telephony business targets<br /> • Carry out any other functions that may arise from time to time<br /> <br /> Requirements: <br /> <br /> • Service minded<br /> • Able to perform under pressure<br /> • Target driven<br /> • Team oriented<br /> • Good written/spoken English and a native level of Norwegian<br /> • Experience in a customer service environment<br /> • Good computer skills <br /> <br /> On offer for the successful candidate; excellent salaries, full relocation package, on going training & development and fun working environment. <br /> <br /> For more information please contact: lucy@bettingconnections.com or give me a call on +356 27204520<br /> ]]> http://www.toplanguagejobs.de/job/2662602/Norwegian-Customer-Service-Gaming Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Deutsch, Andere Sprachen
Veröffentlichung: 16th May 2013

Tasks<br /> •Answer customer enquiries via phone, e-mail, live chat etc.<br /> <br /> Manage customer withdrawals<br /> <br /> •Make outbound sales calls to new/existing customers <br /> •Background<br /> •Earlier experience from the gambling industry is considered valuable<br /> •Earlier experience from support roles are is considered valuable <br /> •Fluent in assigned language as well as English is required <br /> •Good knowledge in additional language is considered very valuable<br /> •Personality fit for support environment is a requirement<br /> ]]> http://www.toplanguagejobs.de/job/2702291/German-Customer-Support-Agent-Malta Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Niederländ<wbr />isch, Andere Sprachen
Veröffentlichung: 16th May 2013

Tasks<br /> •Answer customer enquiries via phone, e-mail, live chat etc.<br /> <br /> Manage customer withdrawals<br /> <br /> •Make outbound sales calls to new/existing customers <br /> •Background<br /> •Earlier experience from the gambling industry is considered valuable<br /> •Earlier experience from support roles are is considered valuable <br /> •Fluent in assigned language as well as English is required <br /> •Good knowledge in additional language is considered very valuable<br /> •Personality fit for support environment is a requirement<br /> ]]> http://www.toplanguagejobs.de/job/2702301/Dutch-Customer-Support-Agent-Malta Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Finnisch
Veröffentlichung: 16th May 2013

Our client is a high-growth online and mobile igaming company based in Malta that has rapidly become one of the largest online casino game operators in Finland. They believe quality entertainment should be available for anyone, anytime, anywhere. They deliver multiple online products to a growing number of geographic regions and their existing team is looking for bright and highly motivated individuals to help them get there. They are a data driven business with a strong emphasis on ROI, optimization and business development.<br /> Role <br /> The Product Manager will head up one of the casino brands and operations with full P/L responsibility. The role is to plan, organize, execute and optimize: the development of the product, acquisition and retention, and other daily operations needed to reach the growth targets set for the brand.<br /> The role will involve managing a team of 5-6 online igaming industry talents from web developers to creative staff. You will have support from back office team for customer support, IT and other needed operations. Role will also involve close contact with their partners and media agencies.<br /> One of the objectives will be to launch a new product for the brand and it’s product mix.<br /> <br /> Main responsibilities<br /> •Manage the brand’s operations and team<br /> •Plan, budget, organize and execute product development and marketing plans<br /> •Launch new product and deliver acquisition and retention KPI targets<br /> •Continuous improvement of acquisition and retention strategies<br /> •Analyzing and reporting performance of development and marketing plans<br /> •Full P/L responsibility for all products<br /> <br /> Experience<br /> •3+ years experience in online casino and sportsbook operations and marketing<br /> •Strong analytical skills with an ability to analyse data and make recommendations and forecast<br /> •Strong understanding of important KPIs regarding casino and sportsbook acquisition, conversion and retention<br /> •Good knowledge of project management<br /> •Excellent written and verbal communication skills<br /> •Very good organizational and social skills <br /> •Experience managing a team and excellent leadership skills <br /> •Fluent Finnish and English language skills.<br /> •Strong MsExcel skills <br /> <br /> Personal Qualities<br /> •Sports enthusiast - you follow all major international sports leagues and the most popular Finnish sports<br /> •Natural interest in sportsbook, casino and other gaming products<br /> •Results driven and passionate about numbers<br /> •Drive to be constantly challenging the norm and recommending new opportunities to increase performance<br /> •Excellent work ethics and a hands-on mentality<br /> •Excellent problem solving skills<br /> •Team player<br /> <br /> ]]> http://www.toplanguagejobs.de/job/2703391/Product-Manager-Finnish-Speaking-Malta Gehalt: Attractive
Standort: Malta
Sprachen: Englisch
Veröffentlichung: 16th May 2013

Our client is a high-growth online igaming company based in Malta. They believe quality entertainment should be available for anyone, anytime, anywhere. They deliver multiple online products to a growing number of geographic regions and their existing team is looking for bright and highly motivated individuals to help them get there. <br /> <br /> Role and objective<br /> <br /> The Finance Officer will form part of a team responsible for keeping the books and records of the various companies within the Group. As a team member, you will contribute towards the day-to-day accounting functions within the Finance Department and towards other office managerial and human resource duties that fall under the responsibilities of this team.<br /> <br /> Main responsibilities<br /> <br /> • Preparation of monthly bank reconciliations for assigned bank accounts <br /> • Investigation of reconciling items on the bank reconciliations <br /> • Dealing with banking queries<br /> • Payment of invoices run by cheque and online Internet banking<br /> • Reconciliation of intercompany accounts and other balance sheet accounts on a regular basis<br /> • Assisting in month end closing, and preparing month end cutting procedures<br /> <br /> Requirements<br /> <br /> • Minimum 1 year relevant working experience within accounting<br /> • Advanced Level of education in Accounting; and preferably ACCA/CIMA or any other accounting qualification / part qualification<br /> • Experience in the use of accounting packages; knowledge of MS Navision will be considered an asset<br /> • Microsoft Office skills with a particular emphasis on advanced use of Excel<br /> • Ability to plan, organize and co-ordinate<br /> • Accurate, flexible, self motivated and able to work under pressure<br /> • Result oriented and deadline driven<br /> <br /> For more information or to apply, please send your CV to: jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/job/2703711/Finance-Officer-required-within-the-gaming-industry Gehalt: Doe
Standort: Malta
Sprachen: Englisch, Italienisch
Veröffentlichung: 10th May 2013

Managing the Italian market as a full P & L as well as developing the present business and expanding the company's network offering to the market.<br /> Define KPI’s, together with senior management, and lead the Italian territory to achieve KPI’s (New & returning players, Player LTV and activity rates, Market revenue/profit/share, Market analysis and business intelligence etc.)<br /> The position calls for a targets-oriented, independent/self-driven individual with high level of interpersonal skills and profound retail and online gambling understanding.<br /> <br /> Core tasks:<br /> • Overall responsibility of P&L for the market<br /> • Localize the company's network websites and marketing content and ensure this is current, updated and provides a competitive offering<br /> • Monitor market performance over all our network comprised of B2B partners, product portfolio, media channels and marketing plan<br /> • Coordinate with the CRM team the execution of marketing plan and monitor activity<br /> • Coordinate with the product division to ensure all product types are reflective of local market, culture and topicality<br /> • Ensure best customer experience is offered across all communication channels<br /> • Analyse and feedback to management on unique needs of the business in the territory, areas for development and opportunities<br /> • Build a strong relationship with business partners, the regulator, Media partners and Affiliates<br /> • Set and achieve territory targets<br /> • Ensure that the offering is best of breed and compliant<br /> • Maintain in-depth knowledge on market, competition, product, compliance and regulatory situation<br /> Required Skills<br /> • Excellent knowledge of the Italian market and language<br /> • Passion for and strong knowledge of the Italian gambling market<br /> • Previous experience managing and executing business plans<br /> • Strong negotiation skills<br /> • Strong network within the gambling industry<br /> • Ability to implement innovative solutions to business challenges and operational issues<br /> • High level of presentation skills and usage of office applications<br /> • Familiarity with sales and marketing in general and particularly Online marketing. - Marketing degree or similar will be an advantage<br /> • It is essential that the successful candidate is fluent in Italian and English<br /> Additional Experience:<br /> • 2+ years of online/retail businesses and/or online/retail gambling experience in the Italian market<br /> Person Specifications:<br /> • Strong sense of responsibility and excellent interpersonal skills<br /> • The ability to multi-task, prioritize and effectively delegate<br /> • The ability to work well under pressure and across an organisation<br /> • Strong ability to manage multiple stakeholder by influence alone at times<br /> • Experience from working within international companies<br /> • Creative thinking and problem solving an advantage<br /> • Commitment to quality and a thorough approach to the work<br /> • Ability to work individually and with our Managers from various Divisions<br /> • Sales orientated approach<br /> <br /> <br /> ]]> http://www.toplanguagejobs.de/job/2688692/Italian-Country-Manager-Malta Gehalt: Attractive
Standort: Malta, Valletta, Msida
Sprachen: Englisch, Norwegisch
Veröffentlichung: 10th May 2013

Norwegian Agent <br /> <br /> Role<br /> <br /> •Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions <br /> •Post-reviewing of ads on the public site in order to detect non desired content<br /> •Prevent and detect frauds on the site (specialists)<br /> •Review e-mails to identify frauds and take appropriate action (specialists)<br /> •Manage filters (specialists)<br /> •Handle the daily management of all incoming customer support inquiries by e-mail (customer support)<br /> <br /> Skills<br /> <br /> •Near Native Norwegian language<br /> •Learning and following instructions<br /> •An interest in learning and adhering to how client wants to review ads and interact with the customers<br /> •Deliver results and meet customer expectations<br /> •Sets high standards for quality and quantity and follow up on them. Works systematic towardsresults. Focus on client need and satisfaction.<br /> •Attention to details, resilient, can continue with repetitive task<br /> •Communication skills (for customer support)<br /> •Strong reading and writing skills. Good at listening and understanding, adjusting the tone to suit the situation, and at explaining him/herself in a clear and friendly way. <br /> <br /> How to Apply<br /> <br /> Send your CV per e-mail to christianr@mgirecruitment.com <br /> Website: http://www.mgirecruitment.com. <br /> Join our Facebook site http://www.facebook.com/mgirecruitment. <br /> For further information please contact Christian at +35318943007.]]> http://www.toplanguagejobs.de/job/2687912/Norwegian-Speaker-Agent-in-Malta-Relocation-paid-M-F Gehalt: Competitive salary
Standort: Malta, Valletta
Sprachen: Deutsch
Veröffentlichung: 16th May 2013

Responsibilities: <br /> <br /> • Resolve client queries through email, phone and live chat channels <br /> • Guide customers through company website and build an interest for additional products/services<br /> • Resolve all sorts of technical problems reported by customers<br /> • Perform outbound calls according to the company policies and corporate values <br /> • Translations of marketing material such as; Newsletters, promotional material or website content <br /> • Contribute to a good atmosphere on the job and be team player.<br /> • Work towards and adhere to telephony business targets<br /> • Carry out any other functions that may arise from time to time<br /> <br /> Requirements: <br /> <br /> • Service minded<br /> • Able to perform under pressure<br /> • Target driven<br /> • Team oriented<br /> • Good written/spoken English and a native level of German<br /> • Experience in a customer service environment<br /> • Good computer skills <br /> <br /> On offer for the successful candidate; excellent salaries, full relocation package, on going training & development and fun working environment. <br /> <br /> For more information please contact: lucy@bettingconnections.com or give me a call on +356 27204520 (Ask for Lucy)<br /> ]]> http://www.toplanguagejobs.de/job/2662592/German-speaking-Customer-Support-Agent Gehalt: Circa €30,000 per annum
Standort: Malta, Valletta
Sprachen: Englisch
Veröffentlichung: 1st May 2013

COLLECTIONS MANAGER<br /> Malta<br /> Salary: DOE<br /> <br /> <br /> Responsibilities:<br /> <br /> • Provide leadership and direction to the department lead and help develop, motivate and coach towards excellent performance<br /> • Identify, create and implement goals, standards, incentives and rewards aligned with the Corporate KPIs<br /> • Develop and implement the strategic direction for the overall Collections function<br /> • Lead and complete project work where applicable and/or when assigned by the Operations Manager<br /> • Responsible for the overall management of the Collections Department by delivering a consistent, developed, highly motivated team by driving call centre efficiency through dynamic process management<br /> • Ensure individual/team targets are reached and maintained at all times<br /> • Investigate and take appropriate action to resolve customer related concerns when required <br /> • Develop collections procedures, policies and standards aligned with all applicable regulatory bodiesLiaise with the management team to discuss possible improvements to the Collections Team <br /> • Ensuring that the management team is informed of any updates pertaining to the Collections department on an ongoing basis <br /> • Keeping current with what the products and/or services are available on the market <br /> • Networking and establishing relationships with new third party collectors and maintaining existing ones whilst monitoring their performance <br /> • Keep ahead of developments in Collections by reading relevant journals, going to meetings and attending courses and/or conferences <br /> • Coordination of operational reports as required<br /> • Forecasting and managing of budgets and growth predictions<br /> • Ensure that the department is adequately staffed<br /> • Ensure departments metrics are set and achieved according to monthly and yearly targets as set forth by Operations Manager<br /> • Develop a motivating work environment by seeking opportunities to reward and recognize performance<br /> • Complete annual performance evaluations of direct reports<br /> • Troubleshoot areas of poor performance and identify effective solutions to resolve issues in the future<br /> • Liaise with the HR Department on all staff welfare matters, offer guidance and take appropriate action to resolve escalated employee concerns that arise<br /> • Help implement and support company policies and procedures<br /> • Investigate, propose (and implement if approved) productivity enhancing products, services, or procedures<br /> • All other duties as assigned by the Operations Manager and/or other members of Executive Management as required<br /> <br /> <br /> Qualifications:<br /> <br /> • Proficiency with MS Office applications<br /> • Knowledge of Call Center technology<br /> • Excellent communication (written and verbal) skills<br /> • Strong analytical, decision making and negotiation skills<br /> • Minimum of 2-3 years’ experience in a related field<br /> • Experience in managing third party vendors is an asset<br /> • Excellent problem solving skills and the ability to handle irate callers in a calm manner<br /> • Meticulous and detail-oriented<br /> • A great multi-tasker having strong time management skills<br /> ]]> http://www.toplanguagejobs.de/job/2640362/Collections-Manager-microfinance Gehalt: Competitive salary + relocation package
Standort: Malta, Valletta
Sprachen: Japanisch
Veröffentlichung: 1st May 2013

This is an opportunity to join an reputable and established iGaming operator based in Malta as part of their CRM team. <br /> <br /> The role will involve: <br /> <br /> Customer support via incoming live chats, emails and phone calls<br /> Outbound telemarketing calls<br /> Translations and localization of web content and other promotional/marketing material. <br /> <br /> The role requires: <br /> <br /> Fluency in written and spoken Japanese & English<br /> A team playing, flexible and professional attitude<br /> Strong problem solving abilities<br /> Willing to work on a shift basis<br /> <br /> For more information contact lucy@bettingconnections.com or call and ask for Lucy on +356 27204520 ]]> http://www.toplanguagejobs.de/job/2637342/JAPANESE-CRM-iGaming Gehalt: 20,000 gross PY
Standort: Malta, Sliema
Sprachen: Englisch, Norwegisch
Veröffentlichung: 1st May 2013

My client, an established iGaming operator located in Malta, is looking for a NORWEGIAN CUSTOMER SUPPORT AGENT to join the team. <br /> Some general responsibilities for the position include:<br /> • Answering queries via email, chat and telephone<br /> • Assist Payment and Risk on related issues<br /> • Assist VIP team on related issues<br /> • Troubleshooting technical problems faced by customers<br /> • Inform customers about ongoing promotions and game rules<br /> • Perform outbound calls such as verification calls and offers according to policies and corporate values<br /> • Assist with bet settlement as required<br /> • Take part and responsibility in administrative tasks<br /> • Contribute to a stimulating and positive job environment<br /> <br /> Interviews will be held over the phone / Skype and successful candidates can expect a fantastic work environment and a truly pleasant experience.<br /> <br /> If you think you have the right skills and experience for this job don't hesitate to send me your most updated CV to sofia@bettingconnections.com<br /> <br /> Only candidates that fulfil the above criteria need apply. Unsuccessful candidates will not be contacted.<br /> ]]> http://www.toplanguagejobs.de/job/2636332/Norwegian-Customer-Support-Agent-Malta Gehalt: DOE
Standort: Malta, Sliema
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

My client, an iGaming operator located in Malta, is looking for an Affiliate Executive (German speaking) to join the team.<br /> <br /> The chosen candidate will be reporting to the International Affiliate Manager. <br /> <br /> Responsibilities: <br /> <br /> • Responsible for the growth of business in German speaking markets. <br /> • Find new top affiliates with high levels of targeted traffic <br /> • Negotiate exposure of deals with existing German / Austrian affiliates <br /> • Manage affiliate relations and communication <br /> • Daily work of support issues <br /> • Motivate affiliates to provide maximum exposures and revenues <br /> • Answering any questions their partners may have including information about marketing materials, financial information and any other question in a timely manner. <br /> • Be able to travel on occasion <br /> • Attend affiliate fair’s that focus on the gambling business to promote the affiliate program and recruit new affiliate partners <br /> • Daily search on German speaking affiliate forums on the company's related topics. <br /> <br /> Skills & Competencies <br /> <br /> • German language proficiency <br /> • Excellent verbal, reading and writing skills. <br /> • Strong sales and negotiation skills <br /> • 2 years experience in working with Affiliates <br /> • Fair understanding of gaming / affiliate business. <br /> <br /> If you think you have the right skills and experience for this job don't hesitate to send me your most updated CV to sofia@bettingconnections.com<br /> <br /> Please note that only shortlisted candidates will be contacted.<br /> ]]> http://www.toplanguagejobs.de/job/2636222/Affiliate-Executive-German-Speaking Gehalt: 1700 PM
Standort: Malta, Sliema
Sprachen: Englisch, Deutsch
Veröffentlichung: 1st May 2013

My client, a reputable gaming operator in Malta, is looking for an Austrian CRM Agent to join the team.<br /> <br /> Duties are:<br /> <br /> - Actively contacting customers through phone / email / chat<br /> - Perform client satisfaction surveys<br /> - Offering promotions, incentives, bonuses<br /> - Reactivating dormant customers <br /> - Provide help and suggestions for the Austrian market / website<br /> - Reporting the CRM activity at the end of the month<br /> - Pulling target lists, making a contact plan, contacting customers and follow up<br /> - End of month KPI reporting<br /> - Assisting in other CRM tasks<br /> <br /> If you think you have the right skills and experience for this job don't hesitate to send me your most updated CV. <br /> <br /> Please note that only shortlisted candidates will be contacted.<br /> ]]> http://www.toplanguagejobs.de/job/2636202/Austrian-CRM-Agent-Malta