Top Language Jobshttp://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs Russian Web Editor Gehalt: £25000
Standort: Gibraltar, Gibraltar
Sprachen: Russisch, Estnisch, Lettisch
VerΓΆffentlichung: 23rd Sep 2014

Our client, an innovative Gibraltar based company with a fantastic working culture, are currently recruiting for an experienced and highly motivated Russian Web Editor. Our client is one of the fastest growing online communities, offering a unique product based around excellent service and unique customer features, which has allowed the company to achieve significant growth. Due to their impressive performance, this growth will continue making it an excellent time to join the business.<br /> <br /> This exciting Russian Web Editor role will see the successful candidate take on challenges and responsibilities such as:<br /> <br /> • Providing high quality Russian copywriting services to the business<br /> • Writing creative concepts, working from an initial brief to final sign off and creating content <br /> • Lead content strategy and implementation: scoping, planning and delivering best in class customer facing content and across social media;<br /> • To create content for the company blog, social media channels and online media sites<br /> • Manage content writers/freelancers/bloggers etc to ensure an efficient and effective service is being provided;<br /> • Optimize content to improve search engine ranking, visitation and conversion topics for the company online media tool sites. <br /> <br /> If this is the kind of opportunity you have been looking for then you will need the following commercial skills and experience:<br /> <br /> • Be passionate about online copywriting<br /> • Experience managing content production for high traffic websites;<br /> • Knowledge of Content Management and Blog software such as Wordpress<br /> • Basic understanding of SEO and demand driven copy writing<br /> • Highly engaged within social media (Facebook, Twitter, Google+) will be a plus<br /> • Experience writing, editing and publishing for blogs, social media or any other online formats<br /> • Native level Russian with fluent English <br /> <br /> If this is a Web Editor role that excites you and you want to work for an exciting company, who continue to develop, then please send your CV to Danielle Nason at Castle Hill Recruitment.<br /> <br /> ]]>
http://www.toplanguagejobs.de/job/4177121/Russian-Web-Editor
German VIP Manager - Online Gaming Gehalt: Competitve
Standort: Gibraltar, Gibraltar
Sprachen: Deutsch
VerΓΆffentlichung: 29th Sep 2014

German VIP Manager | Online Gaming Innovator | Gibraltar<br /> Salary: Attractive + Relocation Assistance<br /> <br /> Our client, a world leader in their field, is looking to appoint a passionate, emphatic and service orientated self-starter who loves taking on the challenge of developing our client’s entire VIP customer base. You will be given full responsibility to develop, retain and reactivate VIP customers through creative, pro-active and highly personal campaigns. By monitoring individual customer performance, anticipating needs and gaining feedback you’ll be able to ensure an exceptional customer experience. You are driven by bottom line impact, are great at building ongoing relationships and are motivated to deliver first class VIP service across all touchpoints to increase customer value.<br /> This challenging yet exciting VIP Manager opportunity will see the successful candidate take on the following responsibilities:<br /> <br /> • Identify, convert, retain and reactivate VIP customers<br /> • Increase VIP customer lifetime value<br /> • Set up and deliver highly tailored, individual campaigns<br /> • Pro-actively approach (potential) VIPs through all communication channels (chat, telephone, email, etc)<br /> • Deliver key insights for opportunities to improve VIP management performance<br /> • Closely monitor and report on individual<br /> <br /> If this is the opportunity you have been looking for then you will need to have the following skills and experience:<br /> • Native level German speaker and fluent in English<br /> • Outstanding experience in delivering exceptional VIP service, ideally within the online gaming industry<br /> • Outstanding interpersonal communication and analytical skills<br /> • Outstanding experience in building and developing relationships with existing customers<br /> • A creative, disciplined and result driven self-starter<br /> • Extensive experience with utilising a range of communication channels to drive customer behaviour<br /> So if you would like to take on this exciting VIP Manager position, offering excellent career growth, ongoing training and development working for an exciting company then send your CV to Danielle Nason at Castle Hill Recruitment in Gibraltar. <br /> <br /> If you would like further details on living/working in Gibraltar and being part of the gaming industry, please watch our YouTube video "Relocation to Gibraltar and working in the Online Gaming industry"<br /> ]]>
http://www.toplanguagejobs.de/job/4205412/German-VIP-Manager-Online-Gaming
Swedish speaking Web and Content Editor - Gibraltar Gehalt: Doe
Standort: Gibraltar, Gibraltar
Sprachen: Englisch, Schwedisch
VerΓΆffentlichung: 22nd Sep 2014

Key Responsibilities:<br /> <br /> • Copywriting, proofing and delivering content for the companies online (email campaigns, web pages, blogs, social media) and offline marketing activities (print work, magazine ads, flyers, editorials, TV advertising, etc.)<br /> • Responsible for the organization and delivery of strong and dynamic copywriting content from conception through to final production. <br /> • This will involve researching and writing creative concepts, working from an initial brief to final sign off.<br /> • Co-ordination & management of content translation via a third party.<br /> • Building, editing and maintaining effective web pages in a CMS according to the relevant requirements brief.<br /> • Authoring and editing promotional materials tailored toward for specific departments for the company.<br /> • Ensuring the effective maintenance of client websites and retaining an overall awareness of all on-going projects.<br /> • Researching and keeping up to date with the latest industry trends.<br /> • Ensure all promotional copy is optimized for best practice (ie: up to date terminology, anti-spam.)<br /> • Liaising with other disciplines within the Creative team to achieve the correct, coordinated solution to a problem.<br /> • Organization and maintenance of the creative editorial library, involving the coordination all files, requests, reports, statistics, creative and copy for all campaigns.<br /> • Social media activity on Facebook, Twitter and relevant industry blogs to promote the brands across all mediums.<br /> <br /> Knowledge, Skills & Experience<br /> <br /> • Educated to degree/HND level in a relevant discipline or have relevant experience (references required) in a similar role.<br /> • The candidates should possess excellent proofing and copywriting skills and have a clear understanding of the proper use of grammar.<br /> • Basic skills and experience of html mark-up is essential.<br /> • Fluency in English as well as Swedish is ESSENTIAL<br /> • Strong previous experience of working with CMS systems, editorial software (In-Design, Quark, or similar) and html editing software (Dreamweaver).<br /> • Previous experience working with email marketing software is (Silver pop, Email Vision, Right Now, Return Path or similar).<br /> • The candidate should be creative and adaptable, and able to take on a variety of different tasks at the same time and deliver at a fast pace.<br /> • Able to communicate effectively in written and email correspondence.<br /> • Have excellent verbal communication skills and be able to explain complex information simply and clearly.<br /> • Have the ability to plan and organise individual duties and responsibilities.<br /> • Retain and acquire industry knowledge through regular competitor analysis.<br /> • Work effectively with other members of the Creative Team.<br /> • Promote a vibrant and positive working environment.<br /> • Maintain a professional attitude at all times.<br /> • Have at least 2 years’ experience in online gaming or similar industry.<br /> • Have an awareness of web standards and accessibility.<br /> • Have an awareness of usability and search engine optimisation principles.<br /> • Actively look to further their knowledge through training and experience.<br /> <br /> <br /> ]]>
http://www.toplanguagejobs.de/job/4023112/Swedish-speaking-Web-and-Content-Editor-Gibraltar
Swedish speaking Senior Graphic Designer - Gibraltar Gehalt: Doe
Standort: Gibraltar, Gibraltar
Sprachen: Englisch, Schwedisch
VerΓΆffentlichung: 22nd Sep 2014

The senior designer will be an integral part of the Creative team and will be required to produce first class online and offline materials for all marketing channels and general support to the Design Manager. He/she should be highly creative with a strong attention to detail. The ability to produce consistently high quality graphics for promotional, content and product use is paramount.<br /> The role will also involve and liaising with representatives from all the marketing channels in order to generate strong creative concepts and ideas culminating in the delivery of accurate and effective production across all platforms.<br /> <br /> Responsibilities:<br /> <br /> • Production of high quality design work for all our client online and offline marketing activities.<br /> • Responsible for the creation and delivery of strong and dynamic graphical content from conception through to final production. <br /> • This will involve researching, brainstorming and creating concepts, working from an initial brief to final sign off.<br /> • Create new and responsive interfaces for all devices based on our brand guidelines<br /> • Work closely with Marketing, Product, Web, and various third parties to develop web enhancements<br /> • Quality check all personal design and production output to ensure completed work is error-free, meets the brief, and achieves the desired design standards<br /> • Ensure work produced is consistent with the creative direction and brand guidelines set by the Design Manager.<br /> • Ensuring the effective maintenance of client websites and retaining an overall awareness of all ongoing projects.<br /> • Researching and keeping up to date with the latest industry trends.<br /> • Ensure all creative content is optimized for best practice.<br /> • Liaising with other disciplines within the Creative team to achieve the correct, coordinated solution.<br /> • Act as a mentor and support the more junior members of the design team.<br /> <br /> Requirements:<br /> <br /> • University-level education in web design, graphic design or equivalent;<br /> • At least 3 years' experience in the creation of digital products, interface design, Web & responsive experiences, Mobile applications.<br /> • Master of Photoshop & Illustrator, able to create simple, engaging and high-fidelity graphics and production-ready assets for developers<br /> • Knowledge of printing processes, preparing artwork for printing is essential.<br /> • Flash animation, non linear video editing, motion graphics knowledge (after effects) is advantageous.<br /> • Skilled in 3D design tools such as 3DS Max, 4D Cinema is advantageous.<br /> • Ability to develop strong working relationships with internal and third party service providers<br /> ]]>
http://www.toplanguagejobs.de/job/4023022/Swedish-speaking-Senior-Graphic-Designer-Gibraltar
head of Casino - Gibraltar Gehalt: Doe
Standort: Gibraltar, Gibraltar
Sprachen: Englisch
VerΓΆffentlichung: 22nd Sep 2014

As the Head of Casino you will be responsible for the implementation of Casino’s product and mar-keting strategy, budgets and tactics, as well as ensuring the achievement of the P&L (EBITDA).<br /> <br /> You will report into the Director GI Gaming.<br /> <br /> Working closely together with the central marketing team, customer management, BI and Finance in order to ensure NGR and EBITDA delivery for the Casino brand.<br /> <br /> Responsibilities:<br /> <br /> • Management of the Casino team including resource planning and performance man-agement<br /> • Customer acquisition (overseeing execution from the central Marketing team) and delivery to plan<br /> • Customer retention & reactivation (managed within the vertical with close co-operation with central marketing.<br /> • Co-operate with Customer Operations including transactional services<br /> • Player marketing, automated player retention campaigns and promotional planning and execution to ensure budgeted retention rates and SPH targets<br /> • Oversee player management excluding VIP team ( which will work closely with Head of Ca-sino but not reporting into this function)<br /> • Working with internal delivery team and Playtech to ensure that the Casino brand and por-tal remains competitive<br /> • Work closely with third party suppliers to source new products for the site<br /> • Work closely with Playtech to develop exclusive, innovative new casino products and on differentiation strategy<br /> • Work closely with web TV team to develop a market leading live casino experience<br /> • Oversee casino operations team and drive performance to achieve annual budget<br /> • Oversee delivery of annual Casino marketing strategy and its tactical plans<br /> • Ownership and management of marketing spend budget<br /> • Overseeing multi channel marketing campaigns and promotional plans<br /> • Work closely with customer delivery team to develop a market leading tablet/mobile casino product <br /> <br /> Primary responsibilities: <br /> <br /> • P&L (EBITDA) accountability for the Casino brand – ensure profitable growth of the Casino business<br /> • Setting overall vision, goals, strategies and tactical plans for the Casino brand<br /> • Including see through its implementation<br /> • Full management over Casino domains including, onsite promotions, Player operations etc.<br /> • Optimize offering to increase acquisition and retention levels.<br /> • Steer and input into the product and portal roadmaps.<br /> • Ensuring that clear messages are given internally and externally about business per-formance <br /> <br /> Requirements:<br /> <br /> • Minimum of 5 years in managing a Casino operation or as Head of Casino Marketing with a leading casino site<br /> • Strong product understanding and competitive knowledge<br /> • Results-oriented and customer focused<br /> • Previous responsibility for broad KPIs and delivery of P&L<br /> • Strong commercial awareness and analytical skills<br /> • Budget management skills<br /> • Excellent communication and leadership skills<br /> • Ability to formulate and present a business case and business plan to a diverse audience<br /> ]]>
http://www.toplanguagejobs.de/job/4022892/head-of-Casino-Gibraltar
Head of Bingo - Gibraltar Gehalt: Doe
Standort: Gibraltar
Sprachen: Englisch
VerΓΆffentlichung: 22nd Sep 2014

As the Head of Bingo, you will be responsible for the implementation of Bingo marketing strategy operations, budgets and tactics, as well as being responsible for the brand acquisition and retention budgets <br /> <br /> You will report directly into the Director GI Gaming. <br /> <br /> Working closely together with the central marketing team, customer management, BI and Finance teams you will be focused on delivery of NGR and EBITDA target for the Bingo site<br /> <br /> Key areas for the Bingo Head are; <br /> <br /> • Management of the Bingo team including resource planning and performance management<br /> • Customer acquisition (overseeing execution from the central Marketing team) and delivery to plan<br /> • Customer retention & reactivation (managed within the vertical with close co-operation with central marketing. <br /> • Co-operate with Customer Operations including transactional services <br /> • Player marketing, automated player retention campaigns and promotional planning and execution to ensure budgeted retention rates and SPH targets<br /> • Oversee player management.<br /> • Working with internal delivery team and Playtech to ensure that the Bingo product and portal remains competitive <br /> • Work closely with third party suppliers to source new products for the site <br /> • Work closely with Playtech to develop exclusive, innovative new products<br /> • Work closely with web TV team to develop a market leading experience <br /> • Oversee Bingo operations team and drive performance to achieve annual budget<br /> • Oversee delivery of annual Bingo marketing strategy and its tactical plans <br /> • Ownership and management of marketing spend budget<br /> • Overseeing multi channel marketing campaigns and promotional plans <br /> <br /> Primary Responsibilities:<br /> <br /> • P&L (EBITDA) accountability for the Bingo product – ensure profitable growth of the Casino business <br /> • Setting overall vision, goals, strategies and tactical plans for the Bingo product – including see through its implementation<br /> • Full management over Bingo domains including onsite promotions, player operations etc.<br /> • Optimize offering to increase acquisition and retention levels.<br /> • Steer and input into the product and portal roadmaps.<br /> Ensuring that clear messages are given internally and externally about business performance<br /> <br /> Knowledge/Expertise/Qualifications:<br /> <br /> • Minimum of 5 years in managing a Bingo operation or as Head of Bingo Marketing with a leading Bingo brand <br /> • Strong product understanding and competitive knowledge <br /> • Results-oriented and customer focused<br /> • Previous responsibility for broad KPIs and delivery of P&L <br /> • Strong commercial awareness and analytical skills<br /> • Budget management skills<br /> • Excellent communication and leadership skills <br /> • Ability to formulate and present a business case and business plan to a diverse audience.<br /> ]]>
http://www.toplanguagejobs.de/job/4122592/Head-of-Bingo-Gibraltar
Swedish speaking Marketing Manager – Gibraltar Gehalt: Doe
Standort: Gibraltar, Gibraltar
Sprachen: Englisch, Schwedisch
VerΓΆffentlichung: 22nd Sep 2014

Main Responsibilities:<br /> <br /> • Management of the Sweden team including resource planning and performance management<br /> • Customer acquisition (overseeing execution from the central Marketing team) and delivery to plan<br /> • Customer retention & reactivation (managed within the vertical with close co-operation with central marketing.<br /> • Co-operate with Customer Operations including transactional services <br /> • Player marketing, automated player retention campaigns and promotional planning and execution to ensure budgeted retention rates and SPH targets<br /> • Oversee player management including VIP team<br /> • Working with internal delivery team and Suppliers to ensure that the Casino product and portal remains competitive<br /> • Work closely with third party suppliers to source new products for the site<br /> • Work closely with suppliers to develop exclusive, innovative new casino products<br /> • Work closely with web TV team to develop a market leading live casino experience<br /> • Ownership and management of marketing spend budget<br /> • P&L (EBITDA) responsibility for the product – ensure profitable growth of the Swedish business<br /> • Setting overall vision, goals, strategies and tactical plans for the brand – including seeing through its implementation<br /> • Full management of onsite promotions, Player operations and VIP management etc.<br /> • Optimize offering to increase acquisition and retention levels.<br /> • Steer and input into the product and portal roadmaps.<br /> • Ensuring that clear messages are given internally and externally about business performance<br /> <br /> Knowledge/expertise/qualifications:<br /> <br /> • Minimum of 2 years in managing a marketing budget and operation or as head of Casino Marketing with a leading casino site<br /> • Strong product understanding and competitive knowledge<br /> • Results-oriented and customer focused<br /> • Previous responsibility for broad KPIs and delivery of P&L<br /> • Strong commercial awareness and analytical skills<br /> • Budget management skills<br /> • Excellent communication and leadership skills<br /> • Ability to formulate and present a business case and business plan to a diverse audience<br /> ]]>
http://www.toplanguagejobs.de/job/4023142/Swedish-speaking-Marketing-Manager-%E2%80%93-Gibraltar
Swedish Speaking Copywrither - iGaming - Gibraltar Gehalt: Attractive
Standort: Gibraltar, Gibraltar
Sprachen: Englisch, Schwedisch
VerΓΆffentlichung: 12th Sep 2014

Key Responsibilities<br /> Copywriting, proofing and delivering content for the companies online (email campaigns, web pages, blogs, social media) and offline marketing activities (print work, magazine ads, flyers, editorials, TV advertising, etc.)<br /> Responsible for the organization and delivery of strong and dynamic copywriting content from conception through to final production.<br /> This will involve researching and writing creative concepts, working from an initial brief to final sign off.<br /> Co-ordination & management of content translation via a third party.<br /> Building, editing and maintaining effective web pages in a CMS according to the relevant requirements brief.<br /> Authoring and editing promotional materials tailored toward for specific departments for the company.<br /> Ensuring the effective maintenance of client websites and retaining an overall awareness of all on-going projects.<br /> Researching and keeping up to date with the latest industry trends.<br /> Ensure all promotional copy is optimized for best practice (ie: up to date terminology, anti-spam.)<br /> Liaising with other disciplines within the Creative team to achieve the correct, coordinated solution to a problem.<br /> Organization and maintenance of the creative editorial library, involving the coordination all files, requests, reports, statistics, creative and copy for all campaigns.<br /> Social media activity on Facebook, Twitter and relevant industry blogs to promote the brands across all mediums.<br /> <br /> <br /> Knowledge, Skills & Experience<br /> <br /> Educated to degree/HND level in a relevant discipline or have relevant experience (references required) in a similar role.<br /> The candidates should possess excellent proofing and copywriting skills and have a clear understanding of the proper use of grammar.<br /> Basic skills and experience of html mark-up is essential.<br /> Fluency in English as well as Swedish is ESSENTIAL<br /> Strong previous experience of working with CMS systems, editorial software (In-Design, Quark, or similar) and html editing software (Dreamweaver).<br /> Previous experience working with email marketing software is (Silver pop, Email Vision, Right Now, Return Path or similar).<br /> The candidate should be creative and adaptable, and able to take on a variety of different tasks at the same time and deliver at a fast pace.<br /> Able to communicate effectively in written and email correspondence.<br /> Have excellent verbal communication skills and be able to explain complex information simply and clearly.<br /> Have the ability to plan and organise individual duties and responsibilities.<br /> Retain and acquire industry knowledge through regular competitor analysis.<br /> Work effectively with other members of the Creative Team.<br /> Promote a vibrant and positive working environment.<br /> Maintain a professional attitude at all times.<br /> Have at least 2 years’ experience in online gaming or similar industry.<br /> Have an awareness of web standards and accessibility.<br /> Have an awareness of usability and search engine optimisation principles.<br /> Actively look to further their knowledge through training and experience.]]>
http://www.toplanguagejobs.de/job/4135462/Swedish-Speaking-Copywrither-iGaming-Gibraltar
Operations Analyst - Gibraltar Gehalt: Doe
Standort: Gibraltar, Gibraltar
Sprachen: Englisch
VerΓΆffentlichung: 24th Sep 2014

Responsibilities and accountabilities:<br /> <br /> • Providing Customer Operations with day to day reports to support ongoing operations and decision making aimed at meeting set objectives as required. <br /> This includes (but not limited to):<br /> o Daily performance reporting, building into weekly and periodic reports.<br /> o Ad-hoc reporting on issues arising from day-to-day work and impact.<br /> o Reporting for both Customer Support and Conversion Operations.<br /> o Reporting on operational abnormalities.<br /> • Providing Customer Operations with reports enabling agent and team management and operations functions <br /> • Regular review of KPI performance<br /> • Proactive engagement in the “plan – execute – steer” cycle for the Customer Operations department in order to ensure optimized process and target delivery<br /> • Responsible for providing QA reports to the department.<br /> • Report on qualitative analysis trends of contact drivers and provide tangible insights with actionable recommendations. <br /> • Develop, maintain and drive policies that will improve reporting capabilities and data capture to lead to excellent customer satisfaction and perfect those policies by working closely with the team.<br /> • Ensure all reports are directly communicated to the Operations management team.<br /> • Work with the Operations Manager and the Operations QA and Training Manager to provide and deliver reports, analysis and insights as required by the business.<br /> • Put in place reporting to support reward and recognition programs keeping retention levels high and absentee levels to a minimum.<br /> • Work with the Project Development Manager and Head of Customer Operations to drive improvement across the department.<br /> • Responsible for providing reporting and analytics for forecasting and budgeting to the Head of Customer Operations.<br /> • Work with the Analytics team under the Head of Analytics’ guidance to work according to agreed methodology.<br /> • Work closely with the BI team to ensure reporting tools and systems are maintained and developed to facilitate the reporting needs of the Customer Operations.<br /> <br /> Knowledge/Expertise/Skills:<br /> <br /> • Analytical and inquisitive mind set, capability to interpret data and drive business decisions.<br /> • Experience of problem solving and providing recommendations to business issues.<br /> • Ability to work across functions and locations.<br /> • Ability to present a sound business case and findings as a result of interpreting large amounts of data.<br /> • Ability to manage time efficiently and prioritise workload<br /> • Experience of MS Office suite essential, particularly MS Excel (Advanced) and MS Access<br /> • Knowledge of SQL and VBA – advantageous.<br /> • Experience within an online gaming support centre – desirable.<br /> • Very strong communications skills (written, verbal and presentational) – essential.<br /> • Strong organisational skills and experience of balancing multiple projects at once– essential.<br /> • Understanding of financial reporting (including income statements and balance sheets – desirable)<br /> <br /> ]]>
http://www.toplanguagejobs.de/job/4184891/Operations-Analyst-Gibraltar
Swedish speaking Web Developer/Designer - Gibraltar Gehalt: Doe
Standort: Gibraltar, Gibraltar
Sprachen: Englisch, Schwedisch
VerΓΆffentlichung: 24th Sep 2014

The senior designer will be an integral part of the Creative team and will be required to produce first class online and offline materials for all marketing channels and general support to the Design Manager. He/she should be highly creative with a strong attention to detail. The ability to produce consistently high quality graphics for promotional, content and product use is paramount.<br /> The role will also involve and liaising with representatives from all the marketing channels in order to generate strong creative concepts and ideas culminating in the delivery of accurate and effective production across all platforms.<br /> <br /> Responsibilities:<br /> <br /> • Production of high quality design work for all our client online and offline marketing activities.<br /> • Responsible for the creation and delivery of strong and dynamic graphical content from conception through to final production. This will involve researching, brainstorming and creating concepts, working from an initial brief to final sign off.<br /> • Create new and responsive interfaces for all devices based on our brand guidelines<br /> • Work closely with Marketing, Product, Web, and various third parties to develop web enhancements<br /> • Quality check all personal design and production output to ensure completed work is error-free, meets the brief, and achieves the desired design standards<br /> • Ensure work produced is consistent with the creative direction and brand guidelines set by the Design Manager.<br /> • Ensuring the effective maintenance of client websites and retaining an overall awareness of all ongoing projects.<br /> • Researching and keeping up to date with the latest industry trends.<br /> • Ensure all creative content is optimized for best practice.<br /> • Liaising with other disciplines within the Creative team to achieve the correct, coordinated solution.<br /> • Act as a mentor and support the more junior members of the design team.<br /> <br /> Requirements:<br /> <br /> • University-level education in web design, graphic design or equivalent;<br /> • At least 3 years' experience in the creation of digital products, interface design, Web & responsive experiences, Mobile applications.<br /> • Master of Photoshop & Illustrator, able to create simple, engaging and high-fidelity graphics and production-ready assets for developers<br /> • Knowledge of printing processes, preparing artwork for printing is essential.<br /> • Flash animation, non linear video editing, motion graphics knowledge (after effects) is advantageous.<br /> • Skilled in 3D design tools such as 3DS Max, 4D Cinema is advantageous.<br /> • Ability to develop strong working relationships with internal and third party service providers <br /> ]]>
http://www.toplanguagejobs.de/job/4184861/Swedish-speaking-Web-Developer-Designer-Gibraltar
Business Analyst - Gibraltar Gehalt: Doe
Standort: Gibraltar, Gibraltar
Sprachen: Englisch
VerΓΆffentlichung: 24th Sep 2014

Role Purpose: <br /> <br /> This role is responsible for the solicitation and articulation of business and user requirements. Working to provide commercial options and solutions, via project and process delivery to resolve business problems and opportunities.<br /> <br /> Job Description:<br /> <br /> We are looking to recruit an experienced Business Analyst to support the programme team in translating business ambitions into detailed requirements.<br /> Working within the programme team, you will facilitate workshops, end to end process modelling and produce functional requirements. You will have an acute ability to define and shape tactical and strategic ambitions into documented requirements and take into account the technologies available in the marketplace.<br /> This is an exciting opportunity for the right candidate to join a leading online business and take an active role in its expansion. As well as managing business requirements, you will take a consultative role in the gathering of requirements.<br /> The successful candidate must have a demonstrable track record of innovation and fully understand IT and business strategy. You will be a self-starter, lateral thinker and someone who rises to challenges whilst working in a high paced and dynamic business.<br /> <br /> This experience, coupled with your excellent attention to detail will enable you to:<br /> <br /> Work in partnership with the client and the Project team to ensure that project documentation is fully understood by all parties;<br /> To facilitate workshops, end to end process modelling and produce functional requirements;<br /> To explore and propose a programme of system solutions to the client’s requirements, taking into account the technologies available in the marketplace and the need for innovation;<br /> To recommend the best approach after full consultation with both the Project team and the client;<br /> To work with all members of the Project team to develop a realistic solution to the client’s requirements, taking into account budgets, timescales and the client cost benefit analysis for the project;<br /> Support in all stages of the project lifecycle to the business;<br /> Manage stakeholder interests;<br /> Engage and fully understand IT and Business strategy, ensuring they remain aligned;<br /> Manage scope and change control and escalate issues where necessary;<br /> Resolve cross functional issues;<br /> Set and manage expectations;<br /> Take responsibility for quality of their deliverables;<br /> <br /> Knowledge & Experience: <br /> <br /> • Excellent and demonstrable business analysis experience (within a high technology environment)<br /> • Experience of formal analysis and modelling techniques;<br /> • At least 3 years’ experience of GAP analysis, end to end process modelling, requirements capture and analysis, facilitating workshops, producing functional and non-functional requirements;<br /> • Online experience essential ideally gained within the online gaming industry.<br /> • Ability to work effectively as part of both small teams and larger formal groups.<br /> • Experience of effectively managing a network of internal and 3rd party relationships to achieve business outcomes<br /> • Detail focused but able to see the “big picture” and maintain progress<br /> • Strong project management skills with the ability to handle multiple streams of work and prioritise accordingly<br /> • Exposure to and experience with release management and the software development lifecycle<br /> • Excellent communication skills (verbal, written and presentational) <br /> ]]>
http://www.toplanguagejobs.de/job/4184851/Business-Analyst-Gibraltar
Jira Administrator - Gibraltar Gehalt: Doe
Standort: Gibraltar
Sprachen: Englisch
VerΓΆffentlichung: 24th Sep 2014

Able to install, integrate and administer Atlassian Tools: JIRA, Confluence, Bamboo, etc.<br /> <br /> Responsible to install and integrate seamlessly Atlassian Tools.<br /> <br /> Administer the JIRA and Confluence instances on a day to day basis including performance tun-ing/scaling the instances<br /> <br /> Able to create complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA.<br /> <br /> Grant user permission to projects according to the role given by the company.<br /> <br /> Perform project-to-project and/or instance-to-instance data migration<br /> <br /> Ability to lead and provide technical assistance during major JIRA, Confluence and add-ons upgrades<br /> <br /> Work closely with developers, product managers, project managers, operations staff in other teams on ops projects.<br /> <br /> Schedule and coordinate maintenance for critical systems.<br /> <br /> Responsibilities:<br /> <br /> • Expert level tool administration knowledge on JIRA & Confluence<br /> • Should have performed tool upgrades to latest versions available in the market (especially JIRA & Confluence)<br /> • Solid UNIX/Linux Administration skills<br /> • Experience using/extending REST services provided by Atlassian<br /> • Excellent problem solving skills, process implementation skills<br /> • Skilful in handling support requests at the same time managing various other projects run-ning parallel<br /> • Experience to work with Tomcat and Apache<br /> • Knowledge of core Java, SQL (databases) <br /> <br /> ]]>
http://www.toplanguagejobs.de/job/4184841/Jira-Administrator-Gibraltar
Swedish Speaking Marketing Manager - Gibraltar Gehalt: Attractive
Standort: Gibraltar, Gibraltar
Sprachen: Englisch, Schwedisch
VerΓΆffentlichung: 3rd Sep 2014

Purpose of Role: <br /> <br /> As the Marketing Manager of Casino & Games you will be responsible for ensuring the achievement of the Casino & Games vertical’s net contribution budget (Gross gaming revenue-bonus spend- marketing spend) – you will be accountable for the overall Casino & Games marketing spend budget (acquisition, retention and reactivation). You will report into the Head of Casino. <br /> <br /> You are expected to formulate the casino marketing strategy (acquisition, retention and reactivation) and see through its implementation. It is expected of you to ensure optimized ROI on marketing investment, optimal spend in line with marketing/brand strategy and the vertical’s commercial objective and to determine the level of investment by brand, channel and market.<br /> <br /> You will be a member of the casino & games management team and will be a key contributor to formulating and delivering its strategy and to meeting its commercial and budgeted objectives.<br /> <br /> <br /> More specifically;<br /> <br /> Customer Acquisition<br /> You will work closely together with the central Marketing department to deliver Casino & Games customer acquisition objectives (RMPs, CPA, acquisition spend optimisation etc) as well as with the rest of the Casino & Games product vertical team for overall EBITDA delivery. You work closely with the Head of Casino to ensure optimal games mix with corresponding promotions. <br /> <br /> Customer retention & reactivation<br /> You will work closely together with the central Marketing department to deliver Casino & Games customer retention/reactivation objectives (yield/life time value maximisation per player, churn prevention, retention spend optimisation etc) as well as with the rest of the Casino & Games product vertical team (in particular with the VIP team to ensure delivery of the customer retention objectives) for overall EBITDA delivery.. You work closely with the Head of Casino to ensure optimal games mix with corresponding promotions. You will manage the Player Development operational (player specific marketing – non VIP) resources within the product vertical, i.e. you will be responsible for managing operational aspects of customer management (individual players’ activity), including monitoring and managing high impact customers, identifying and mitigating emerging play patterns related to bonus abuse and risk, designing player centric process to improve casino net revenue and managing withdrawals.<br /> You will be responsible for planning and ensuring execution of overall customer retention/reactivation marketing management across the player base (and working closely with VIP who are responsible for VIP player specific marketing), including promotions, automated campaigns, bonus campaigns. The main objectives are to reduce churn, increase customer yield and therefore support net revenue generation and customer life time value increase <br /> Indicative Role Dimensions:<br /> Budgetary<br /> <br /> GGR <br /> Bonus spend <br /> NGR <br /> Marketing spend <br /> Net contribution <br /> People Management:<br /> <br /> 2 FTEs:<br /> - 1 Marketing Executives <br /> - Key Relationships<br /> <br /> Head of Casino<br /> Casino Commercial Analyst<br /> VIP Operations<br /> Central Marketing<br /> Playtech <br /> Primary Responsibilities:<br /> <br /> • Formulating and overseeing delivery of annual casino and games marketing strategy and its tactical plans. Ownership and management of marketing spend budget <br /> • Optimizing spend through ongoing control and optimization of ROI<br /> <br /> Retention & reactivation <br /> • Promotional planning: develop, plan and implement promotions and automated retention campaigns aimed at reduction of churn and increase of yield.<br /> • Ensure that promotions are consistent, attractive, cost effective, relevant and aligned with other areas of the business, at all times, including; Headline promotions, one off campaigns, bonus campaigns, outbound calling projects.<br /> • Analysing and optimising campaign performance including opt in rate and ROI optimization for each promotion and campaign<br /> • Reporting on the effectiveness of marketing activities <br /> • Managing and communicating the monthly promotional roadmap, ensuring consistency of communication and alignment to brand guidelines <br /> • Analysis & tracking - Analysis and reporting of campaign results. Monitoring and reporting performance.<br /> • Reactivation of lapsed and inactive players.<br /> • You will monitor individual player (non VIP) activity and take action to increase revenue generation for a number of groups incl:<br /> o New Customers <br /> o Big winners or losers<br /> o Players with large withdrawals<br /> o Inactive high net worth individuals <br /> o ...<br /> • You will use various means at your exposure to increase revenues from individual customers incl. issuing bonuses, interacting with operations to resolve player centric issues, issuing campaigns, requesting outbound calling campaigns, etc. You will be tasked with identifying the customers that need to looked at and the appropriate action<br /> <br /> <br /> Acquisition <br /> • Overseeing Delivery of RMPs through marketing channels and markets as per annual budget<br /> • Regular performance review of all channels and markets and ongoing review of spend allocation to ensure maximum returns in light of EBITDA budget<br /> • Main contact for coordinating marketing strategy with central marketing (and markets) and ensuring leverage of knowledge and operational synergies<br /> • Defining and overseeing multi channel and multi markets marketing campaigns and launch plans <br /> • Management of the Casino marketing team including resource planning and performance management<br /> • Ongoing contribution towards improving the website to RMP conversion funnel<br /> • Key contact in casino vertical to drive brand strategy and to align casino vertical accordingly<br /> • Inputting on signup offers, first deposit offers and acquisition promos for customers<br /> <br /> Secondary Responsibilities:<br /> • Inputting into the product roadmap on development of USPs, features, functionality or game content which will enhance marketing efforts<br /> <br /> Knowledge/Expertise/Qualifications:<br /> <br /> An inspirational leader, one who is results-oriented and customer focused and possess strong commercial awareness, online marketing experience and analytical skills:<br /> • Proven track record of managing online and offline marketing activities across channels and markets <br /> • Budget management skills<br /> • Excellent communication and leadership skills <br /> • Ability to formulate and present a business case and business plan to a diverse audience<br /> • Strong commercial awareness and analytical skills<br /> • Experience of working in a global environment across locations, teams and functions in a complex regulatory environment<br /> • Knowledge of online gaming products, particularly casino and games<br /> ]]>
http://www.toplanguagejobs.de/job/4089772/Swedish-Speaking-Marketing-Manager-Gibraltar
English speaking Customer Support Team Manager - Gibraltar Gehalt: Doe
Standort: Gibraltar, Gibraltar
Sprachen: Englisch
VerΓΆffentlichung: 29th Sep 2014

Role Purpose:<br /> <br /> To plan and monitor the customer support operation for the Interactive business including proactive and reactive responses. Provide a quality assurance function for the operation.<br /> <br /> Accountabilities & Responsibilities<br /> <br /> • Overall accountability and responsibility for a Team’s performance and attendance.<br /> • To lead and develop Customer Support Executives to deliver excellence in Customer Service. <br /> • Monitor individual performance and conduct regular performance reviews.<br /> • Provide guidance, support and coaching to direct reports, along with regular meetings and performance appraisals for each direct report. <br /> • Ensure all marketing initiatives are directly communicated to the Support team.<br /> • Review the scheduling process to ensure coverage in all areas of customer contact. <br /> • Drive open and transparent communication within the support teams.<br /> • Assess and ensure excellence as a support standard, constantly. <br /> • Responsibility for achieving and reporting on Operational KPIs: Service levels, Handle times, abandonment and Cost per Contact.<br /> • Work with the QA & Training Manager to oversee the training and growth of all employees. <br /> <br /> Skills, Knowledge and Experience<br /> <br /> Essential<br /> <br /> • Minimum 2 years’ experience in customer support teams<br /> • Very strong communication skills (written, verbal and presentational)<br /> • Strong organisational skills and experience of balancing multiple tasks at once<br /> • Good knowledge and use of Microsoft Office: Word, Excel<br /> • Previous Supervisory or Managerial experience <br /> <br /> Desirable<br /> <br /> • Experience within an online gaming support centre<br /> ]]>
http://www.toplanguagejobs.de/job/4204591/English-speaking-Customer-Support-Team-Manager-Gibraltar
Swedish Speaking Copywriter - Gibraltar Gehalt: Attractive
Standort: Gibraltar
Sprachen: Englisch, Schwedisch
VerΓΆffentlichung: 17th Sep 2014

The Swedish Web & Content Editor will be integral to the Creative team, and will be responsible for providing high quality copywriting services to the business and general support to the Creative Manager.<br /> <br /> Every word, every page, every link and every frame needs to be translated, edited, checked and tested. This site will become your baby and you’ll even be responsible for future social media activity to promote it. <br /> <br /> On completion, you’ll be responsible for site maintenance, and also all copy and promotions. You’ll be marketing and creating new promotions and translating existing network promotions. You’ll liaise with CRM to create email campaigns for the Swedish market. <br /> <br /> The role will also involve building web pages within content management systems (CMS) and liaising with representatives from all the marketing channels in order to generate strong creative concepts and ideas culminating in the delivery of accurate and effective production across all platforms.<br /> <br /> RESPONSIBILITIES:<br /> <br /> • Copywriting, proofing and delivering content for online (email campaigns, web pages, blogs, social media) and offline marketing activities (print work, magazine ads, flyers, editorials, TV advertising, etc.)<br /> • Responsible for the organization and delivery of strong and dynamic copywriting content from conception through to final production. This will involve researching and writing creative concepts, working from an initial brief to final sign off. <br /> • Co-ordination & management of content translation via a third party. <br /> • Building, editing and maintaining effective web pages in a CMS according to the relevant requirements brief.<br /> • Authoring and editing promotional materials tailored toward for specific departments for the company.<br /> • Ensuring the effective maintenance of client websites and retaining an overall awareness of all on-going projects.<br /> • Researching and keeping up to date with the latest industry trends.<br /> • Ensure all promotional copy is optimized for best practice (ie: up to date terminology, anti-spam.) <br /> • Liaising with other disciplines within the Creative team to achieve the correct, coordinated solution to a problem.<br /> • Organization and maintenance of the creative editorial library, involving the coordination all files, requests, reports, statistics, creative and copy for all campaigns.<br /> • Social media activity on Facebook, Twitter and relevant industry blogs to promote client brands across all mediums.<br /> <br /> <br /> <br /> <br /> REQUIREMENTS:<br /> <br /> • Educated to degree/HND level in a relevant discipline or have relevant experience (references required) in a similar role.<br /> • The candidates should poses excellent proofing and copywriting skills and have a clear understanding of the proper use of grammar. <br /> • Basic skills and experience of html mark-up is essential.<br /> • Fluent in English as well as Swedish.<br /> • Strong previous experience of working with CMS systems, editorial software (In-Design, Quark, or similar) and html editing software (Dreamweaver).<br /> • Previous experience working with email marketing software is (Silver pop, Email Vision, Right Now, Return Path or similar). <br /> • The candidate should be creative and adaptable, and able to take on a variety of different tasks at the same time and deliver at a fast pace. <br /> • Able to communicate effectively in written and email correspondence.<br /> • Have excellent verbal communication skills and be able to explain complex information simply and clearly.<br /> • Have the ability to plan and organise individual duties and responsibilities.<br /> • Retain and acquire industry knowledge through regular competitor analysis.<br /> • Work effectively with other members of the Creative Team.<br /> • Promote a vibrant and positive working environment.<br /> • Maintain a professional attitude at all times.<br /> • Have at least 2 years’ experience in online gaming or similar industry. <br /> • Have an awareness of web standards and accessibility.<br /> • Have an awareness of usability and search engine optimisation principles.<br /> • Actively look to further their knowledge through training and experience.<br /> <br /> <br /> Please note: In order to process applications candidates must supply a portfolio or examples of their work (url or pdf) with their application. Applications without an accompanying portfolio will not be processed.<br /> ]]>
http://www.toplanguagejobs.de/job/4153522/Swedish-Speaking-Copywriter-Gibraltar