Top Language Jobshttp://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs Football Watcher based in Belgium Gehalt: Dependent on Experience
Standort: Belgien
Sprachen: Niederländ<wbr />isch, Französisch, Deutsch
Veröffentlichung: 24th Aug 2015

Do you like watching football and getting paid for it?<br /> <br /> A Fantastic Opportunity for a Football Watcher based in Belgium with an extensive knowledge of Belgian football.<br /> <br /> We are looking for a passionate football enthusiast to watch Belgian matches and give written updates while collating statistics on games in real-time.<br /> <br /> Please clearly state the requirements and, if applicable, the desirable skills below in your cover letter. Please offer as much information as possible in a clear and concise manner.<br /> <br /> Requirements<br /> • Passion for football<br /> • Access to live televised games in your country (have access to all Belgian matches) - please specify which other leagues and the amount of games you are able to receive on average and on which channel(s) you will be watching them<br /> • High-speed internet (NB: you must be able to see your computer screen and television at the same time)<br /> • Have two monitors if watching a game on your PC<br /> • Watch games at weekends<br /> • Must NOT live in the UK, all applicants based in the UK, please refer to the office vacancy<br /> • Strong I.T skills, proficient typing and competent at multi-tasking<br /> • You must be able to speak English to an intermediate level<br /> <br /> Note: Watchers are not employed by Smartodds. You are not guaranteed a particular number of games, but equally you have the flexibility to choose if and when you are available.]]>
http://www.toplanguagejobs.de/job/5670882/Football-Watcher-based-in-Belgium
International Sales Consultant Gehalt: Excellent
Standort: Belgien, abroad
Sprachen: Englisch
Veröffentlichung: 17th Aug 2015

Based in Cyprus with offices in Belgium and Dubai, Media Plus recruits and trains people to work for international press and advertising agencies specialized in the production of promotional economic country reports directed at the world's business community. These reports aim to inform readers of economic conditions, investment climates and business opportunities worldwide. Such information is gathered through personal meetings with government ministers and managing directors or presidents of the nation's "top 100 companies". The content of the country report covers both editorial and commercial (advertising) perspectives.<br /> <br /> Job Description – International Media Sales Consultant:<br /> <br /> We are a looking for ambitious, enthusiastic and motivated commercially driven individuals who want to advance their careers on the international front. The position is ideal for someone who wants to combine media sales, marketing and international travel into his/ her career aspirations. <br /> <br /> Our staff travel to different regions to meet movers and shakers and include their views faithfully in our reports. Projects are country specific and are usually 3 to 5 months in duration. The staff members are based in the country conducting interviews and commercial meetings and securing sponsorship for our reports. You are responsible for networking with high level government and business individuals to convince them of the opportunities our publication can offer. You are responsible for researching and identifying, selling and negotiating with potential clients. <br /> <br /> If you are looking for a career that combines meaning (you help countries communicate with the rest of the world), challenge (you meet and sell to captains of industries and top government officials) and excellent money potential (you are rewarded on how well you perform), this is the job for you. Work in a professional and go-getter environment where the desire to succeed drives all of us in the company. We believe in nurturing our staff through continuous training and coaching. In other words, if you are willing to put in the hard work, you will grow both professionally and personally.<br /> <br /> Candidate Requirements:<br /> <br /> To successfully fulfill the function of International Media Sales Consultant you must have the following qualifications:<br /> <br /> • A Bachelors Degree <br /> • Fluency in English (more languages a plus). <br /> • Experience living, studying or extensive travelling in foreign countries.<br /> • Holding a US, Canadian or EU passport.<br /> • You are knowledgeable about national and international current events.<br /> • You are a highly effective communicator who can easily adapt to any environment<br /> • You are not attached to home<br /> • You are energetic, entrepreneurial, hard working and persistent<br /> • You are a creative and strategic thinker who thrives for continuous challenges and personal growth<br /> • You are ready for the international business experience of a lifetime!<br /> <br /> Job Offer: <br /> <br /> • base salary plus commission<br /> • work related lodging and transportation paid<br /> • extensive sales trainings (in-house and on-the-job)<br /> • work in an international executive environment <br /> • personal and professional growth (rapid promotion opportunities)<br /> <br /> Interested? <br /> Send us your cv and motivation letter!<br /> Contact: hrteam@european-times.com<br /> ]]>
http://www.toplanguagejobs.de/job/3757191/International-Sales-Consultant
Internship Media ( web design and video production) Gehalt: Accomodation provided
Standort: Belgien
Sprachen: Englisch, Niederländ<wbr />isch
Veröffentlichung: 17th Aug 2015

Who are we?<br /> <br /> Big Media Group has grown in recent years into a leading multi-media publishing company.<br /> The media landscape is constantly changing, therefore we invest every day in developing new and innovative products.<br /> <br /> Our greatest strength is our people. That's why we offer our employees a wide range of opportunities for growth and by numerous internal and external training opportunities.<br /> <br /> We have several products both, nationally and internationally such as Wall Street Market Research, Manager Magazine, Maxlife Lifestyle, Manager TV, The European Times, US-Television and Asia Business Channel.<br /> <br /> During your internship at Big Media Group, you will be able to explore the following areas:<br /> <br /> 1. Web design & Web programming <br /> 2. Video production and processing<br /> 3. Newsletter design and production<br /> <br /> 1. Websites:<br /> • Develop and design websites for our own use and customers<br /> • Maintain and update websites<br /> • Update of all internal websites web programmers (php and mysql)<br /> • Design of animated or 3D banners<br /> • Follow new developments and implement them in websites / video productions.<br /> • Internet: Domain name registration, hosting website, hosting management<br /> <br /> 2. Video production – processing:<br /> • Video Productions: tailor-made homemade video clips<br /> • Video Editing (CD / DVD / video clips website)<br /> • Streaming video (video on websites)<br /> • Technical support deliver information to employees for both web and video editing<br /> • Technical missions with web programming<br /> • Creating carrier medium for video DVD: design + interactive menus (Encore)<br /> • Archiving Videos: Archive includes CDs and DVDs<br /> • Follow new developments and implement them in websites / video productions.<br /> • Filming Video: Cameraman at the request of firms during Launches, Company Happenings, customers, etc.<br /> • Video Installation: Installation of these recordings to promotional video productions.<br /> <br /> 3. Newsletters:<br /> • Layout and send newsletters<br /> • Designing newsletters and sending mailings<br /> <br /> Simultaneously you will have to closely follow new trends in the media landscape.<br /> <br /> Requirements<br /> • Huge passion for media practices<br /> • Commercial mindset<br /> • Team work spirit<br /> • Strong character<br /> • Proactive and innovative<br /> • Energetic personality <br /> • Highly professional<br /> • Fluent in English and Dutch<br /> • Knowledge of Adobe Suites (at least Premiere Pro or any other editing software)<br /> • Knowledge of film creation process (from idea and script to shooting and editing) <br /> • Knowledge of using professional equipment.<br /> ]]>
http://www.toplanguagejobs.de/job/5592272/Internship-Media-web-design-and-video-production
Multilingual Order Management Specialist Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Andere Sprachen
Veröffentlichung: 11th Aug 2015

Organisatie<br /> Internationally operating company with an open and multicultural work environment.<br /> Located at a premium location in the city center of Maastricht<br /> <br /> Job Description<br /> For a large international organisation we are seeking an Order Management Representative who speaks fluent English and Dutch and preferrably 1 more European language<br /> <br /> Major Tasks and Responsibilities<br /> <br /> - Provide excellent customer support by handling customer queries, such as product information, service information, order status or general questions. Be the main contact by representing the office in any communication acting as a process owner for customer enquiries.<br /> <br /> - Manage the sales order fulfillment process on a customer level by executing order intake, order entry, confirmation, coordination of delivery (through Logistics), export procedures, administration and follow up.<br /> <br /> - Manage supply to company's affiliates by sales order management and replenishment coordination. Closely engage and align with local representatives.<br /> <br /> - Handle customer complaints, both internal and external, via the defined complaint processes.<br /> <br /> Job Requirements<br /> <br /> - Full time available on short notice<br /> <br /> - Preferably a BA (HBO) degree, min. MBO degree<br /> <br /> - At least 2 years experience in a relevant position: sales support or customer service<br /> <br /> - Experience export documentation and export process<br /> <br /> - Excellent communication skills in English, Duthc and/ or another European language<br /> <br /> - At least 2 years experience in SAP, Excel (Pivot tables/ filers/ formulas) and word<br /> <br /> - Able to work in a high-performance and dynamic environment<br /> <br /> - Detail oriented<br /> <br /> - Pro-active attitude<br /> <br /> Salary and Benefits<br /> Full time role within an international team.<br /> Salary depending on relevant experience ranges from € 2100-2500 gross per month.]]>
http://www.toplanguagejobs.de/job/5625242/Multilingual-Order-Management-Specialist
Italian student job at Mercedes Benz Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Italienisch, Andere Sprachen
Veröffentlichung: 14th Aug 2015

Organisatie<br /> An informal working atmosphere in an international company. Excellent training opportunities at an employer that pays attention to personal development.<br /> <br /> Job Description<br /> Great student position at Mercedes Benz for native Italianstudent!<br /> <br /> As a Customer Service Representative you are the most important interface between the customer and the Daimler organization. You insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.<br /> <br /> Job Requirements<br /> <br /> - Available for at least 1.5 year without interruption longer than 4 weeks<br /> <br /> - Fully available during July and August<br /> <br /> - Able and willing to work in shifts from Mo-Sun<br /> <br /> - Native Italian<br /> <br /> - Fluency in English (corporate language)<br /> <br /> - Good written and verbal skills<br /> <br /> - Advanced negotiation skills<br /> <br /> - Computer literacy<br /> <br /> - Good understanding of customer satisfaction<br /> <br /> - Team player<br /> <br /> - Open-minded to a diversity of cultures<br /> <br /> - Ability to prioritize, analyze, plan and coordinate on high volumes<br /> <br /> NOTE: you must be an active student, enrolled at one of the universities/ schools in Maastricht to be eligible.<br /> Your working hours will be adjusted to your University schedule.<br /> <br /> Salary and Benefits<br /> You have the opportunity to work in a growing international company in an ambitious, professional and dynamic environment.]]>
http://www.toplanguagejobs.de/job/5637182/Italian-student-job-at-Mercedes-Benz
Demand Planner Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Andere Sprachen
Veröffentlichung: 11th Aug 2015

Organisatie<br /> Our client is one of the world's leading office suppliers with their EMEA Headquarters located in Venlo.<br /> <br /> Job Description<br /> Your job:<br /> Responsible for the development of unconstrained demand requirements.<br /> Review demand forecasting by SKU chain and SKU location to maximize fill rates and minimize lost sales for retail stores and distribution centres.<br /> Generate statistical forecast by reviewing historical demand patterns and identifying/analyzing discrepancies.<br /> Monitor, analyse and identify forecasting accuracy report discrepancies for automatic or manually replenished items.<br /> Review sales trends and implement parameters to support seasonal and transitional strategies.<br /> Drive the collaborative efforts across multiple organizational functions (Marketing, Merchandising, Sales, Supply Chain, Finance) to develop a consensus plan for integrating financial expectations with operational execution.<br /> <br /> Job Requirements<br /> Your profile:<br /> <br /> - Bachelor degree in the field of Supply Chain, Inventory Management, Planning or Logistics.<br /> <br /> - 3-5 years of relevant experience in a similar role.<br /> <br /> - Experience in forecasting systems and retail environments is a plus.<br /> <br /> - Proactive personality in cross-functional teams.<br /> <br /> - Communicate with and influence others.<br /> <br /> - Analytical, Customer Focus, Drive for results, Planning and Problem Solving skills.<br /> <br /> - Fluent knowledge of English, spoken and written. Other language skills (Dutch, German, Spanish, French and Italian) would be a distinct advantage.<br /> .<br /> <br /> Salary and Benefits<br /> Our client offers a long term, full time, role at their headquarters located in Venlo.<br /> The salary offered for this position is approx. EU33K gross per year incl. 8% holiday allowance. Next to that you will have 24 vacation days per year and an addition 12 ATV days.]]>
http://www.toplanguagejobs.de/job/5622672/Demand-Planner
Chief Help Desk Co-Ordinator (Japanese speaker ideally) Gehalt: EUR 3300 - 3500/month
Standort: Belgien, Brussels, Brussels
Sprachen: Englisch, Japanisch
Veröffentlichung: 28th Aug 2015

Title: Chief Help Desk Co-Ordinator (Japanese speaker ideally)<br /> Status: Full-time/Permanent<br /> Salary: EUR 3300 - 3500/month <br /> Location: Brussels, Belgium<br /> Start: ASAP<br /> <br /> ***** Company will sponsor you (Belgium work permit support) for the right candidate ***** <br /> <br /> International IT company requires a Chief Help Desk Co-Ordinator to join their IT team in Brussels, Belgium. <br /> The company will support Belgium Work Permit visa.<br /> <br /> General description/ Responsibilities: : <br /> <br /> - To manage Helpdesk team in performing day-to-day operations & overall quality control<br /> - Provide technical and operational support to ensure that client support expectations are met through first and second level problem determination and resolution efforts.<br /> - Create & submit documents on issue management/analysis, problem management, operation improvement.<br /> <br /> Responsibilities: <br /> <br /> 1) Management of helpdesk activities in scope of SLA and customer satisfaction<br /> - Members' work as 1st Level Helpdesk supporters and satisfactory client support<br /> - Members' timely response to requests for technical assistance, via phone, e-mail<br /> - Members' precise maintenance of user accounts and system configurations<br /> - Identify key pressure points to coordinate staff's best course of action<br /> <br /> 2) Management of staff assignments, workload balance, and task progress<br /> - Ensure timely action both passive and proactive to ensure task progress and completion<br /> - Ensure appropriate reporting at progress milestones and completion<br /> <br /> 3) Management of system infrastructure maintenance and troubleshoot<br /> - Ensure daily monitoring and safe running of all IT infrastructure supported by helpdesk<br /> - Fit skill gap and knowledge-based improvement for evolving IT environment<br /> <br /> 4) Management of internal rules and documentation<br /> - Delegate documentation/reporting of operational rules and knowledge-base sources<br /> - Seek and delegate internal operational improvements<br /> - Audit documentation produced to ensure satisfactory standard<br /> <br /> 5) Management of staff <br /> - Control of workload and coordinate job responsibilities and rotation<br /> - Management of staff motivation and attitude towards work, colleagues, and company<br /> <br /> <br /> Experience and Person:<br /> <br /> - Previous experience in Help Desk/ call centre management<br /> - Strong abilities to analyse and prioritise issues for problem resolution (troubleshooting) using logical thinking<br /> - Strong human resource and team management skill with fair level of cost management skills<br /> - Good communication, presentation, and negotiation skill with other team in company as well as customers.<br /> - Good understanding of information technology. Network & INFRA (server related etc) knowledge will be an advantage.<br /> - ITIL training and/or certificate will be advantage<br /> - Ability to work flexible hours (including weekend/ public holiday and rotation shift) is a must<br /> <br /> <br /> If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.<br /> <br /> People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website. <br /> <br /> ]]>
http://www.toplanguagejobs.de/job/5629052/Chief-Help-Desk-Co-Ordinator-Japanese-speaker-ideally
Belgian Affiliate Manager - Belgium Gehalt: Doe
Standort: Belgien, Antwerp, Antwerp
Sprachen: Englisch, Niederländ<wbr />isch, Französisch
Veröffentlichung: 25th Aug 2015

Key Responsibilities:<br /> • Acquire new customers and new affiliates<br /> • Contact person to existing affiliates<br /> • Motivate existing affiliates to optimize performance<br /> • Identify and recruit new affiliates<br /> • Create and distribute affiliate newsletters and other affiliate communications<br /> • Monitor and analyze affiliate program performance<br /> • Product lines to be promoted will include the sportsbetting, poker and casino<br /> • Market promotions through affiliate channels<br /> • Work with graphic designers to create banners, images and other marketing materials<br /> • Work closely together with the Online Marketing Manager and liaise with staff from other locations in Europe. <br /> Key Competencies:<br /> • First job or maximum two years’ work experience<br /> • Online Marketing experience through internship, project or first job<br /> • Like to sell and good negotiation skills<br /> • Analytical skills<br /> • A bachelor degree of education<br /> • Fluent Dutch and English required, French would be very beneficial<br /> • Pro- interested in sports and or games<br /> ]]>
http://www.toplanguagejobs.de/job/5522442/Belgian-Affiliate-Manager-Belgium
Deutschsprachiger Kundenservice Mitarbeiter(in) Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Deutsch, Andere Sprachen
Veröffentlichung: 19th Aug 2015

Organisatie<br /> Unser Kunde wurde 2006 gegründet und zeichnet sich durch seine Dynamik und Wachstum aus. In einer flachen Organisationsstruktur arbeitet ein dynamisches und multikulturelles Team an Online-Projekten. Wenn Sie in einem schnelllebigen E-Commerce-Unternehmen mit flachen Hierarchien arbeiten möchten, sind hier an der richtigen Stelle.<br /> <br /> Job Description<br /> Die Kundenservice Mitarbeiter/innen sind zuständig für die Beantwortung und Bearbeitung von Fragen und Antworten der europäischen Kunden per Telefon oder E-Mail. Für das Deutsche Team suchen wir einen Kundenservice Mitarbeiter/in um Kunden proaktiv zu unterstützen auf Deutsch.<br /> <br /> Ihre Aufgaben<br /> <br /> <br /> - Kundenbetreuung per Telefon und E-mail, in Deutsch<br /> <br /> - Entgegennahme, Klärung und Bearbeitung von Kundenanfragen sowie Reklamationen<br /> <br /> - EDV-gestützte Erfassung, Bearbeitung und Pflege der Kundendaten/-informationen<br /> <br /> Job Requirements<br /> <br /> - Abgeschlossene Berufsausbildung, idealerweise im kaufmännischen oder im Dienstleistungsbereich<br /> <br /> - Deutsch als Muttersprache<br /> <br /> - Idealerweise bereits Erfahrung im Customer Service. Vertrieb oder Call Center gesammelt<br /> <br /> - Flexibilität und die Fähigkeit zur raschen Einarbeitung in neue Aufgabengebiete<br /> <br /> - Sie sind fit in MS-Office und arbeiten sich schnell in neue Anwendungsprogramme ein<br /> <br /> - Sehr gute kommunikative Fähigkeiten und selbständige Arbeitsweise<br /> <br /> - Flexibel, teamfähig und vor allem hohe Kunden- und Serviceorientierung<br /> <br /> Salary and Benefits<br /> Vollzeit (40) oder Teilzeit (min. 24) ist verwandelbar.<br /> Langfristige Stelle.<br /> Gehalt € 1750,- brutto bei Vollzeit.<br /> Fahrkosten a € 0,19 netto pro KM (max 100km)<br /> Standort ist Venray, NL.<br /> <br /> Haben Sie Interesse oder Fragen?<br /> Wenden Sie sich dann per Email an eindhoven@uniquemultilingual.com oder per Telefon an<br /> Charlotte Tarfa unter 31(0)6 434 62 557.]]>
http://www.toplanguagejobs.de/job/5658862/Deutschsprachiger-Kundenservice-Mitarbeiter-in
Danish Customer Service Representative Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Dänisch, Andere Sprachen
Veröffentlichung: 19th Aug 2015

Organisatie<br /> Our client is an international online retailer offering everything for home, garden, garage and do-it-yourself needs.<br /> <br /> Job Description<br /> RESPONSIBILITIES<br /> <br /> - Responsible for answering and processing questions and responses from clients by telephone, e-mail, chats and reviews according to the client-contact-system eGain, within the own language and by following the rules.<br /> <br /> - Making administrative follow up of these clientcontacts in SAP.<br /> <br /> - Contacting clients directly in response to one problem or a negative review.<br /> <br /> - Escalate problems to the Senior Customer Service Employee or the Team Leader Customer Service.<br /> <br /> - Making a record of the clientcontact in eGain.<br /> <br /> Job Requirements<br /> REQUIREMENTS<br /> <br /> - A minimum of 6 months experience in customer service Business-2-Consumer<br /> <br /> - Experience in client contact<br /> <br /> - Enthusiastic personality<br /> <br /> - Experience in working with computers and MS Office<br /> <br /> - Native speaking Danish<br /> <br /> - Fluent (or near to fluent) in English or Dutch, Swedish is an advantage.<br /> <br /> - 40 hours per week<br /> <br /> - Willing to work in shifts (incl. evenings and weekends)<br /> <br /> Salary and Benefits<br /> We offer you a challenging and varied full time position in a powerful and dynamic international company. An organization for ambitious professionals who exploit opportunities, dare to take decisions and feel at home in an informal, no-nonsense, results-oriented organization can count on excellent future prospects.<br /> <br /> <br /> Interested? Please send your cv in English to eindhoven@uniquemultilingual.com or contact Charlotte Tarfa at 31(0)6 434 62 557.]]>
http://www.toplanguagejobs.de/job/5658852/Danish-Customer-Service-Representative
UK/ Ireland Customer Service Assistant in Maastricht Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Andere Sprachen
Veröffentlichung: 4th Aug 2015

Organisatie<br /> An informal working atmosphere with short communication lines, in an international company. Excellent training opportunities at an employer that pays attention to personal development.<br /> <br /> Job Description<br /> The Customer Service and 24-hour department serves all European customers and prospective customers by handling all enquiries and complaints for the entire range of vehicles. All enquiries and complaints are handled by telephone, mail, fax or e-mail.<br /> Customer Service is responsible for after-sales service issues, technical and product topics and general company related inquiries.<br /> <br /> As a Customer Service Representative you are the most important interface between the customer and the organization. You ensure that customer concerns and inquiries are dealt with adequately; manage our services to customers and transfer product knowledge. Multi-tasking is not a problem and you are a team player.<br /> <br /> Interested? Please send us your application via maastricht@uniquemultilingual.com or call us for questions at 31(0)43 750 1760<br /> <br /> Job Requirements<br /> • University/College Education<br /> • English - Native/Near native<br /> • Excellent grammar and writing skills in English<br /> • Computer literacy essential<br /> • Excellent communication skills<br /> • Strong focus on customer satisfaction<br /> • Team player<br /> • Problem solving skills<br /> • Analytical thinker<br /> • Professional experience in Customer Care/Contact<br /> • Good knowledge of UK/Ireland culture geography<br /> • Ability to prioritize, analyze, plan and coordinate with high workload<br /> • Empathy and advanced negotiation skills<br /> • The ability to manage different tasks simultaneously<br /> • A loyal representative for our brands and services<br /> <br /> Salary and Benefits<br /> Working hours 37,5 hours a week, shifts including nights and weekends.<br /> Work in a growing international company in a young, ambitious, professional and dynamic environment.<br /> The salary for this position is based on a 37,5hour week and amounts to € 1843/month gross. In addition, a shift allowance based on actual hours is paid.<br /> A comprehensive relocation package is applicable for candidates living further than 50km from the CAC and willing to relocate to within 20km of the CAC.<br /> Collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment) and pension plan are just some of the secondary benefits of working with us.]]>
http://www.toplanguagejobs.de/job/5597982/UK-Ireland-Customer-Service-Assistant-in-Maastricht
UK/ Ireland Customer Service Assistant in Maastricht Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Andere Sprachen
Veröffentlichung: 31st Aug 2015

Organisatie<br /> An informal working atmosphere with short communication lines, in an international company. Excellent training opportunities at an employer that pays attention to personal development.<br /> <br /> Job Description<br /> The Customer Service and 24-hour department serves all European customers and prospective customers by handling all enquiries and complaints for the entire range of vehicles. All enquiries and complaints are handled by telephone, mail, fax or e-mail.<br /> Customer Service is responsible for after-sales service issues, technical and product topics and general company related inquiries.<br /> <br /> As a Customer Service Representative you are the most important interface between the customer and the organization. You ensure that customer concerns and inquiries are dealt with adequately; manage our services to customers and transfer product knowledge. Multi-tasking is not a problem and you are a team player.<br /> <br /> Interested? Please send us your application via maastricht@uniquemultilingual.com or call us for questions at 31(0)43 750 1760<br /> <br /> Job Requirements<br /> <br /> - University/College Education<br /> <br /> - English - Native<br /> <br /> - Excellent grammar and writing skills in English<br /> <br /> - Computer literacy essential<br /> <br /> - Excellent communication skills<br /> <br /> - Strong focus on customer satisfaction<br /> <br /> - Team player<br /> <br /> - Problem solving skills<br /> <br /> - Analytical thinker<br /> <br /> - Professional experience in Customer Care/Contact<br /> <br /> - Good knowledge of UK/Ireland culture geography<br /> <br /> - Ability to prioritize, analyze, plan and coordinate with high workload<br /> <br /> - Empathy and advanced negotiation skills<br /> <br /> - The ability to manage different tasks simultaneously<br /> <br /> - A loyal representative for our brands and services<br /> <br /> Salary and Benefits<br /> Working hours 37,5 hours a week, shifts including nights and weekends.<br /> Work in a growing international company in a young, ambitious, professional and dynamic environment.<br /> The salary for this position is based on a 37,5hour week and amounts to € 1843/month gross. In addition, a shift allowance based on actual hours is paid.<br /> A comprehensive relocation package is applicable for candidates living further than 50km from the CAC and willing to relocate to within 20km of the CAC.<br /> Collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment) and pension plan are just some of the secondary benefits of working with us.]]>
http://www.toplanguagejobs.de/job/5698372/UK-Ireland-Customer-Service-Assistant-in-Maastricht
Customer Care Representative native French Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Französisch, Andere Sprachen
Veröffentlichung: 25th Aug 2015

Organisatie<br /> International organisation. The location in Heerlen forms the business contact center for purchase orders and inquiries for customers in Europe, Middle East, Africa, Asia and Latin America.<br /> <br /> Job Description<br /> We are looking for a fulltime Customer Care Representative to work cross business. Are you customer focused and do you thrive by helping others? Then we are looking for you!<br /> We offer you a position where you offer day-to-day support in the Order-To-Cash processes such as orders, disputes & credits, enquiries, returns, monitoring. You will also be supporting the Supply Chain processes (PAR level, carrier scheduling) through analytical and operational support.<br /> <br /> We expect you to be able to provide a professional level of support to the Back Office and Field sales staff and customers by processing a broad knowledge of products, processes, tools and policies and ability to monitor product & information flows as well as resolving issues.<br /> In this role you contribute to the company goals in the areas of customer satisfaction.<br /> You are responsible for monitoring physical and information flows and you manage all incoming calls (including orders) and incoming e-mails to Customer Service shared mailboxes. Furthermore, you are responsible for issue resolution and reactive communication towards the customer, including coordination of issues.<br /> Other responsibilities include return flow management in exceptional cases such as; check return information and creation of return orders in SAP, pick up arrangement and follow-up plus the necessary updates in SAP, and responsibility for Service & Repair management: creation in SAP, return arrangement, preparation of offers and management of invoicing.<br /> <br /> Job Requirements<br /> <br /> - Further vocational degree in relevant field, Bachelor degree is preferred<br /> <br /> - Native French and fluency in English. Other European languages are considered a plus.<br /> <br /> - At least 1 to 3 years experience in customer service and order management<br /> <br /> - Excellent communication skills (verbal and written).<br /> <br /> - Computer literacy (MS-Office and preferably SAP/ ERP) is also necessary.<br /> <br /> To be successful in this role, you need to be a pro-active team player with a distinct drive for execution and results. You have a strong focus on customer satisfaction and are able to build lasting relationships with clients and colleagues in other departments and disciplines. Managing several tasks and projects at once poses no problem for you.<br /> <br /> Salary and Benefits<br /> A fulltime position in a professional, international, dynamical and high quality working environment, where personal development is stimulated and personal initiatives are encouraged.<br /> Salary depending on relevant experience.]]>
http://www.toplanguagejobs.de/job/5677362/Customer-Care-Representative-native-French
German Special Assortment non-core assistant Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Deutsch, Andere Sprachen
Veröffentlichung: 4th Aug 2015

Organisatie<br /> Our client is one of the world's leading office suppliers with their EMEA Headquarters located in Venlo.<br /> <br /> <br /> Interested? Apply online via "Apply direct" or send us your application in English to eindhoven@uniquemultilingual.com.<br /> For questions we can be reached at 31(0)6 434 62 557<br /> <br /> Job Description<br /> Are you fluent in German, seeking a challenging job where every customers' request is special?<br /> Then this might be the role for you.<br /> <br /> For the Special Assortment department of our international client we are seeking a specialist who will handle all customer requests for non-assortment articles.<br /> You will be liaising between supplies and internal departments to determine the feasibility of the customers' requests.<br /> <br /> As you do not have direct contact to clients you are therefore required to keep a full and up to date administration in regard to process, agreements and other terms. Agreements with suppliers you register in systems like “Right Now' and “ AS400” .<br /> Next to that you will solve any problems that might occur during the process and assist where needed.<br /> It is a very hectic department, each request is new and there not many guidelines, since all is requests are special.<br /> <br /> Job Requirements<br /> <br /> - Fluent German, preferably (near) native<br /> <br /> - Fluent English, corporate language<br /> <br /> - Experience in customer service or inside sales is required<br /> <br /> - Available immediately and full time<br /> <br /> - Good knowledge of MS office is required, knowledge of systems such as AS400 are a plus<br /> <br /> - independent, stress resistant and proactive<br /> <br /> Salary and Benefits<br /> Fixed term contract, full time job, € 1900-2200 gross per month, Holiday allowance and ADV compensation.]]>
http://www.toplanguagejobs.de/job/5596622/German-Special-Assortment-non-core-assistant
Danish Order Management Specialist Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Dänisch, Andere Sprachen
Veröffentlichung: 12th Aug 2015

Organisatie<br /> Internationally operating company with an open and multicultural work environment.<br /> Located at a premium location in the city center of Maastricht<br /> <br /> Job Description<br /> For a large international organisation we are seeking an Order Management Representative who speaks fluent Danish and English.<br /> <br /> Major Tasks and Responsibilities<br /> <br /> - Provide excellent customer support by handling customer queries, such as product information, service information, order status or general questions. Be the main contact by representing the office in any communication acting as a process owner for customer enquiries.<br /> <br /> - Manage the sales order fulfillment process on a customer level by executing order intake, order entry, confirmation, coordination of delivery (through Logistics), export procedures, administration and follow up.<br /> <br /> - Manage supply to company's affiliates by sales order management and replenishment coordination. Closely engage and align with local representatives.<br /> <br /> - Handle customer complaints, both internal and external, via the defined complaint processes.<br /> <br /> Job Requirements<br /> <br /> - Full time available on short notice<br /> <br /> - Preferably a BA (HBO) degree, min. MBO degree<br /> <br /> - At least 2 years experience in a relevant position: sales support or customer service<br /> <br /> - Experience export documentation and export process<br /> <br /> - Excellent communication skills in Danish and English<br /> <br /> - At least 2 years experience in SAP, Excel (Pivot tables/ filers/ formulas) and word<br /> <br /> - Able to work in a high-performance and dynamic environment<br /> <br /> - Detail oriented<br /> <br /> - Pro-active attitude<br /> <br /> Salary and Benefits<br /> Full time role within an international team.<br /> Salary depending on relevant experience ranges from € 2100-2500 gross per month.]]>
http://www.toplanguagejobs.de/job/5633042/Danish-Order-Management-Specialist
Spanish student job at Mercedes Benz Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Spanisch, Andere Sprachen
Veröffentlichung: 27th Aug 2015

Organisatie<br /> An informal working atmosphere in an international company. Excellent training opportunities at an employer that pays attention to personal development.<br /> <br /> Job Description<br /> Great student position at Mercedes Benz for native Spanish student!<br /> <br /> As a Customer Service Representative you are the most important interface between the customer and the Daimler organization. You insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.<br /> <br /> Job Requirements<br /> <br /> - Available for at least 1 year without interruption longer than 4 weeks<br /> <br /> - Fully available during July and August<br /> <br /> - Able and willing to work in shifts from Mo-Sun<br /> <br /> - Native Spanish<br /> <br /> - Fluency in English (corporate language)<br /> <br /> - Good written and verbal skills<br /> <br /> - Advanced negotiation skills<br /> <br /> - Computer literacy<br /> <br /> - Good understanding of customer satisfaction<br /> <br /> - Team player<br /> <br /> - Open-minded to a diversity of cultures<br /> <br /> - Ability to prioritize, analyze, plan and coordinate on high volumes<br /> <br /> NOTE: you must be an active student, enrolled at one of the universities/ schools in Maastricht to be eligible<br /> .<br /> Your working hours will be adjusted to your University schedule.<br /> <br /> Salary and Benefits<br /> You have the opportunity to work in a growing international company in an ambitious, professional and dynamic environment.]]>
http://www.toplanguagejobs.de/job/5690072/Spanish-student-job-at-Mercedes-Benz
Spare Parts Specialist for an international automotive company Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Deutsch, Andere Sprachen
Veröffentlichung: 12th Aug 2015

Organisatie<br /> An informal working atmosphere in an international company. Excellent training opportunities at an employer that pays attention to personal development.<br /> <br /> Job Description<br /> The location in Maastricht is the central point of contact in Europe, caring for the needs of current and prospective customers. More than 25 different nationalities add diversity and enrich an organization dedicated to satisfied customers and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level. The Customer Service departments answer customer enquiries and complaints, while the Service24h department organizes roadside assistance for customers. Services related to customer mobility are available 24 hours a day, 365 days a year. The Retail Services department, where this position is available, supports technical and product related competencies for the customer assistance center and external parties.<br /> <br /> The Customer Assistance Center Maastricht is dealing with global escalations for parts in the logistics chain. The supported entities consist of the local headquarters, general distributors and logistic centers. Furthermore, the agent's role is to liaise with internal and external partners for resolving complex issues.<br /> <br /> Tasks and Responsibilities:<br /> <br /> - Resolve incoming support requests, incidents and problems in the required languages (German and English)<br /> <br /> - Resolve escalated bottleneck parts enquiries for all business units (passenger cars, vans and trucks)<br /> <br /> - Appropriate usage of available resources and documentation of business related activities in relevant system (eg. ticketing system)<br /> <br /> - Identify, escalate or resolve issues related to bottleneck parts were necessary<br /> <br /> - Proactively and continuously monitor workload to ensure timely investigation and response to bottleneck requests<br /> <br /> Job Requirements<br /> <br /> - Excellent communication skills (B2B) as you will be dealing with all layers of the organisation, and also with external parties<br /> <br /> - Fluency in English, as this is the company language, and your German needs to be at least at a B1 level (you will mainly be speaking German, and writing in English)<br /> <br /> - Experience in customer support / problem solving business processes<br /> <br /> - Affinity with the car trade and technology<br /> <br /> - Strong identification with the organization<br /> <br /> - Knowledge of car and their parts<br /> <br /> - Strong knowledge of logistics processes<br /> <br /> - Ability to understand the relationship between internal and external processes<br /> <br /> - Ability to understand interactions between demand and supply in the logistics chain<br /> <br /> - Is capable of handling escalations in combination with regular workload without detriment to own stress level<br /> <br /> - Acts as a “brand ambassador” with a strong customer focus<br /> <br /> - Computer literate (MS Windows Office).<br /> <br /> Salary and Benefits<br /> Full-time position 40 hours per week between Monday to Friday, dayshift.<br /> <br /> The salary for this position is between € 2025 and 2236 based on a 40-hour week.<br /> <br /> A comprehensive relocation package is applicable for candidates living further than 50km from the work location.<br /> Collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment) and pension plan are just some of the secondary benefits of working with us.<br /> <br /> For more information or for your application please email us at maastricht@uniquemultilingual.com or call us at 31(0)43 750 1760]]>
http://www.toplanguagejobs.de/job/5628072/Spare-Parts-Specialist-for-an-international-automotive-company
Kundservicemedarbetare Sverige, Venray - The Netherlands Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Schwedisch, Andere Sprachen
Veröffentlichung: 18th Aug 2015

Organisatie<br /> Vår kund var grundades år 2006 och sticker ut genom sin dynamik och snabba tillväxt. I en platt företagsstruktur arbetar ett dynamiskt, multikulturellt team med onlineprojekt. Om du kollar efter att arbeta med ett fartfyllt E-Commerce-företag med platt hierarki har du kommit till rätt ställe.<br /> <br /> Job Description<br /> TJÄNST<br /> Som kundservicemedarbetare kommer du vara ansvarig för att besvara och bearbeta frågor och svar från våra Europeiska kunder via telefon och e-post. Du är intresserad av att arbeta i ett entusiastisk multikulturellt team inom ett dynamiskt och snabbt växande företag. Du kommer arbeta i skift från måndag till lördag.<br /> <br /> ANSVARSOMRÅDEN<br /> <br /> - Ansvarar för att svara och bearbeta våra kunders problem via telefon, e-postmeddelande, chat och recensioner, enligt vårt kundsystem eGain och genom att följa reglerna.<br /> <br /> - Skapa administrativa uppföljningar av kundkontakter i SAP.<br /> <br /> - Kontakta kunder direkt i respons av ett problem eller negativ recension.<br /> <br /> - Eskalera problem till Senior Customer Service Employee eller Team Leader Customer Service.<br /> <br /> - Skapa register av kundkontakt i eGain.<br /> <br /> <br /> Interested? Please send your cv in English to eindhoven@uniquemultilingual.com or contact Charlotte Tarfa at 31(0)6 434 62 557.<br /> <br /> Job Requirements<br /> KRAV<br /> <br /> - Minimum 6 månaders erfarenhet av kundtjänst Business-2-Customer<br /> <br /> - Erfarenhet med kundkontakt<br /> <br /> - Entusiastisk personlighet<br /> <br /> - Erfarenhet att arbeta med datorer och MS Office<br /> <br /> - Svenska som modersmål<br /> <br /> - Flytande (eller nära flytande) Engelska eller Nederlänska<br /> <br /> - 40 timmar per vecka<br /> <br /> - Villig att arbeta i skift (inkl. kvällar och helger)<br /> <br /> Salary and Benefits<br /> PERSPEKTIV<br /> Vi erbjuder er en utmanande och varierad fulltidstjänst i ett kraftfullt och dynamiskt internationellt företag. En organisation för ambitiösa yrkesverksamma som utnyttjar möjligheter, vågar ta beslut och känner sig hemma i en informell, icke-nonsens, resultatinriktak organisation kan lita på goda framtidsutsikter.]]>
http://www.toplanguagejobs.de/job/5654422/Kundservicemedarbetare-Sverige-Venray-The-Netherlands
German administrative employee Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Andere Sprachen
Veröffentlichung: 18th Aug 2015

Organisatie<br /> Our client is one of the world's leading office suppliers with their EMEA Headquarters located in Venlo.<br /> <br /> Job Description<br /> Do you enjoy working with large amounts of data?<br /> Are you Excel savvy and can work with VLookups and other formulas?<br /> Then we might have the job for you!<br /> <br /> Your job:<br /> Content development according to agreed European strategy and guidelines.<br /> To provide content services for European and local products in local language (German, English).<br /> To work in an effective and efficient way, driving for results with a high quality standard and support the commercial functions within in and around all Master Data Management activities.<br /> <br /> Job Requirements<br /> <br /> - Good working knowledge of EXCEL (VLookups, Pivot tables)<br /> <br /> - (near) native in German with fluent English skills<br /> <br /> - Experience in an administrative role<br /> <br /> - Ability to work under pressure and has a drive for results<br /> <br /> - Ability to prioritize and know how to make a planning<br /> <br /> Salary and Benefits<br /> Full time role within an international team.<br /> In addition to a gross monthly salary of approximately € 2100,- you will receive travel compensation, 24 vacation days per year and 12 ATV days per year.]]>
http://www.toplanguagejobs.de/job/5654412/German-administrative-employee
French-Dutch speaking student job at Mercedes Benz Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Polnisch, Andere Sprachen
Veröffentlichung: 18th Aug 2015

Organisatie<br /> An informal working atmosphere in an international company. Excellent training opportunities at an employer that pays attention to personal development.<br /> <br /> Job Description<br /> As a Customer Service Representative you are the most important interface between the customer and the Daimler organization. You insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.<br /> <br /> Job Requirements<br /> <br /> - Available for at least 1.5 year without interruption longer than 4 weeks<br /> <br /> - (Near-) native Polish speaker<br /> <br /> - Fluency in English (corporate language)<br /> <br /> - Good written and verbal skills<br /> <br /> - Advanced negotiation skills<br /> <br /> - Computer literacy<br /> <br /> - Good understanding of customer satisfaction<br /> <br /> - Team player<br /> <br /> - Open-minded to a diversity of cultures<br /> <br /> - Ability to prioritize, analyze, plan and coordinate on high volumes<br /> <br /> Working hours around 12 to 15 hours per week.<br /> <br /> NOTE: you must be an active student, enrolled at one of the universities/ schools in Maastricht to be eligible.<br /> Your working hours will be adjusted to your University schedule.<br /> <br /> Salary and Benefits<br /> You have the opportunity to work in a growing international company in an ambitious, professional and dynamic environment.]]>
http://www.toplanguagejobs.de/job/5653372/French-Dutch-speaking-student-job-at-Mercedes-Benz
CEE with Polish 24/7 Helpdesk Assistant in Maastricht Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Deutsch, Andere Sprachen
Veröffentlichung: 6th Aug 2015

Organisatie<br /> An informal, international atmosphere where there is room to grow and career opportunities are given.<br /> <br /> Job Description<br /> Customer Service Representative – Polish Departments needed:<br /> <br /> <br /> - Service 24hours department:<br /> Customers experiencing a vehicle breakdown can contact the Service 24h department for roadside assistance 365 days per year, 7 days a week and 24 hours a day.<br /> <br /> <br /> - Customer Service department:<br /> The Customer Service department serves all European customers and prospective customers by handling all inquiries and complaints for the entire range of the vehicles.<br /> All inquiries and complaints are handled by telephone, mail, fax or e-mail.<br /> Customer Service is responsible for after-sales service issues, technical and product topics and general company related inquiries.<br /> <br /> Job Requirements<br /> Requirements<br /> <br /> - Higher vocational education<br /> <br /> - (near) Native Polish<br /> <br /> - Fluent in German, Hungarian, Slovak or Czech<br /> <br /> - Fluent English (corporate language)<br /> <br /> - Good written and verbal skills<br /> <br /> - Advanced negotiation skills<br /> <br /> - Computer literacy<br /> <br /> - Knowledge of Polish geography<br /> <br /> - Experience in customer care<br /> <br /> - Good understanding of customer satisfaction<br /> <br /> - Team player<br /> <br /> - Open-minded to a diversity of cultures.<br /> <br /> - Ability to prioritize, analyze, plan and coordinate on high volumes<br /> <br /> If you are not native Polish and do not speak English, we will not process your application. Please feel free to reach out to Fernanda Costa e Silva for more information at 31(0)43 750 1760 or per email to maastricht@uniquemultilingual.com<br /> <br /> Salary and Benefits<br /> Working hours<br /> Fulltime (37.5 hours a week); in shifts<br /> <br /> Some of our working terms and conditions<br /> <br /> - € 1844 p.m. gross (based on 37.5 hours a week average)<br /> <br /> - Shift allowance (based on actual worked shift based hours)<br /> <br /> - Extensive relocation package]]>
http://www.toplanguagejobs.de/job/5607902/CEE-with-Polish-24-7-Helpdesk-Assistant-in-Maastricht
Czech & Polish speaking Customer Care Representative Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Französisch, Deutsch
Veröffentlichung: 3rd Aug 2015

Organisatie<br /> International organisation. The location in Heerlen forms the business contact center for purchase orders and inquiries for customers in Europe, Middle East, Africa, Asia and Latin America.<br /> <br /> Job Description<br /> Are your (near) native in both Czech & Polish and are seeking a new job opportunity in Customer care?<br /> Then we are looking for you!<br /> <br /> We offer you a position where you offer day-to-day support in the Order-To-Cash processes such as orders, disputes & credits, enquiries, returns, monitoring. You will also be supporting the Supply Chain processes (PAR level, carrier scheduling) through analytical and operational support.<br /> <br /> We expect you to be able to provide a professional level of support to the Back Office and Field sales staff and customers by processing a broad knowledge of products, processes, tools and policies and ability to monitor product & information flows as well as resolving issues.<br /> In this role you contribute to the company goals in the areas of customer satisfaction.<br /> You are responsible for monitoring physical and information flows and you manage all incoming calls (including orders) and incoming e-mails to Customer Service shared mailboxes. Furthermore, you are responsible for issue resolution and reactive communication towards the customer, including coordination of issues.<br /> Other responsibilities include return flow management in exceptional cases such as; check return information and creation of return orders in SAP, pick up arrangement and follow-up plus the necessary updates in SAP, and responsibility for Service & Repair management: creation in SAP, return arrangement, preparation of offers and management of invoicing.<br /> <br /> Job Requirements<br /> <br /> - Further vocational degree in relevant field, Bachelor degree is preferred<br /> <br /> - (Near) native in both Czech and Polish. Fluency in English, corporate language<br /> <br /> - At least 1 to 3 years experience in customer service and order management<br /> <br /> - Excellent communication skills (verbal and written).<br /> <br /> - Computer literacy (MS-Office and preferably SAP/ ERP) is also necessary.<br /> <br /> To be successful in this role, you need to be a pro-active team player with a distinct drive for execution and results. You have a strong focus on customer satisfaction and are able to build lasting relationships with clients and colleagues in other departments and disciplines. Managing several tasks and projects at once poses no problem for you.<br /> <br /> Salary and Benefits<br /> A fulltime position in a professional, international, dynamical and high quality working environment, where personal development is stimulated and personal initiatives are encouraged.<br /> Salary depending on relevant experience.]]>
http://www.toplanguagejobs.de/job/5591192/Czech-Polish-speaking-Customer-Care-Representative
German Operations Manager Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Andere Sprachen
Veröffentlichung: 18th Aug 2015

Organisatie<br /> An informal working atmosphere in an international company. Excellent training opportunities at an employer that pays attention to personal development.<br /> <br /> Job Description<br /> The Customer Service department of our international client Maastricht, NL, serves all European customers and prospective customers by handling all inquiries and complaints for the entire range of products and services.<br /> <br /> The Operations Manager (Team Leader) we are looking for will work closely with the 4 other Operations Managers and the Service Account Manager in order to maximize and maintain the performance of the German / Swiss / Austrian team. The Operations Manager will be directly responsible for one team of approximately 12 CSR's.<br /> <br /> Tasks / Responsibilities:<br /> <br /> - Managing the team and deal with all relevant aspects.<br /> <br /> - Monitoring and coaching of a team of Customer Service Representatives on the handling of customer contacts and dealing with cases.<br /> <br /> - Monitoring the individual and team key performance indicators.<br /> <br /> - Identifying training, information and equipment needs within the team and coordinating the fulfillment of these needs.<br /> <br /> - Monitoring and registering the attendances and absences of team members.<br /> <br /> - Checking and if necessary adjusting staffing level to an efficient level.<br /> <br /> - Communicating and functioning as an intermediary between other departments and the team.<br /> <br /> - Participating in the resolution of procedural issues with market performance centers and dealers.<br /> <br /> - Continuously participating in improvement processes in order to contribute to effectiveness and efficiency within the CAC.<br /> <br /> Job Requirements<br /> <br /> - (Near-) Native level of German<br /> <br /> - Fluency in English<br /> <br /> - 5-7 years relevant work experience with focus in Customer Service Business<br /> <br /> - Strongly oriented to Customer's Satisfaction<br /> <br /> - Experience as a team leader is an advantage<br /> <br /> - Strong coaching skills<br /> <br /> - Strong stress management skills<br /> <br /> - Creativity when handling problems independently<br /> <br /> <br /> Please send us your application in English to maastricht@uniquemultilingual.com, or call us for further questions at 31(0)43 750 1760<br /> <br /> Salary and Benefits<br /> The salary for this position is based on a 40-hour week and amounts to € 3330/month gross shif allowance.<br /> <br /> A comprehensive relocation package is applicable for candidates living further than 50km from the CAC and willing to relocate to within 20km of the CAC.<br /> <br /> Collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment) and pension plan are just some of the secondary benefits of working with us.]]>
http://www.toplanguagejobs.de/job/5650462/German-Operations-Manager
French administrative employee Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Französisch, Andere Sprachen
Veröffentlichung: 18th Aug 2015

Organisatie<br /> Our client is one of the world's leading office suppliers with their EMEA Headquarters located in Venlo.<br /> <br /> Job Description<br /> Do you enjoy working with large amounts of data?<br /> Are you Excel savvy and can work with VLookups and other formulas?<br /> Then we might have the job for you!<br /> <br /> Your job:<br /> Content development according to agreed European strategy and guidelines.<br /> To provide content services for European and local products in local language (French, English).<br /> To work in an effective and efficient way, driving for results with a high quality standard and support the commercial functions within in and around all Master Data Management activities.<br /> <br /> Job Requirements<br /> <br /> - Good working knowledge of EXCEL (VLookups, Pivot tables)<br /> <br /> - (near) native in French with fluent English skills<br /> <br /> - Experience in an administrative role<br /> <br /> - Ability to work under pressure and has a drive for results<br /> <br /> - Ability to prioritize and know how to make a planning<br /> <br /> Salary and Benefits<br /> Full time role within an international team.<br /> In addition to a gross monthly salary of approximately € 2100,- you will receive travel compensation, 24 vacation days per year and 12 ATV days per year.]]>
http://www.toplanguagejobs.de/job/5650232/French-administrative-employee
Operations Manager for the automotive industry Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Andere Sprachen
Veröffentlichung: 12th Aug 2015

Organisatie<br /> An informal working atmosphere in an international company. Excellent training opportunities at an employer that pays attention to personal development.<br /> <br /> Job Description<br /> The Customer Assistance Center is the central point of contact in Europe, caring for the needs of current and prospective customers. More than 25 different nationalities add diversity and enrich an organization dedicated to satisfied customers and high performance.<br /> <br /> The Operations Manager acts within a high level technical department with specialist tasks. He or she reports directly to his/her dedicated manager within the organisation and her/his field of responsibility covers the supportive functions for various parties within and outside the organization in a multilingual and multicultural environment. With a cross functional set up, the Operations Manager does not only cover his own field of business, but also deputizes colleagues during absences.<br /> <br /> Tasks and Responsibilities:<br /> <br /> - Managing and coaching a (multicultural) team of Technical Specialists and/or Technical Service Representatives, with the business scope of dealing with cases of customers as 2nd level and/or requests/incidents of retail network, headquarters, market performance centers (MPC's) and customers outside the service network.<br /> <br /> - Monitoring and registering the individual and team key performance indicators, as well as the attendances and absences of team members.<br /> <br /> - Checking and if necessary adjusting staffing level to an efficient level, for your own team and others within Retail Service.<br /> <br /> - Communicating and functioning as an intermediary between headquarters, MPC's, retail network, other Customer Assistance Center departments and the team.<br /> <br /> - Identifying training, information and equipment needs within own team and in addition of supported stakeholders. Coordinating the set up of required trainings and thus fulfillment of these needs.<br /> <br /> - Participating in the set up and resolution of procedural issues with headquarters, MPC's, retail network and other Customer Assistance Center departments, to enhance business performance.<br /> <br /> - Continuously participating in improvement processes in order to contribute to effectiveness and efficiency.<br /> <br /> Job Requirements<br /> We are looking for someone with experience as a Teamleader or Manager, with focus on experience in an automotive or technical industry. Ideally, you have supply chain or logistics knowledge, and advanced knowledge of business processes.You need to be strongly oriented to Customer's Satisfaction, both B2B and B2C.<br /> Your English needs to be at an excellent business level, both spoken and written, and any additional languages are a plus (German, Italian, Spanish, French or Dutch).<br /> You need to have good coaching skills, the ability to handle stessful situations adequately, and creativity when handling problems independently.<br /> <br /> Salary and Benefits<br /> Full-time position 40 hours per week between Monday to Friday, dayshift.<br /> <br /> The salary for this position is approximately € 3330/month gross, based on a 40-hour week.<br /> <br /> A comprehensive relocation package is applicable for candidates living further than 50km from the CAC and willing to relocate to within 20km of the CAC.<br /> <br /> Collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment) and pension plan are just some of the secondary benefits of working with us.<br /> <br /> For more info or applications please email us at maastricht@uniquemultilingual.com or call us at 31(0)43 750 1760]]>
http://www.toplanguagejobs.de/job/5633052/Operations-Manager-for-the-automotive-industry
Studenten Nebenjob bei Mercedes Benz - German Helpdesk Mitarbeiter(in) Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Deutsch, Andere Sprachen
Veröffentlichung: 6th Aug 2015

Organisatie<br /> Das Firmenprofil:<br /> Die Mercedes Benz Niederlassung in Maastricht wurde 1998 gegründet und ist der zentrale Ansprechpartner aller Kunden in Europa.<br /> In einem multikulturellen Umfeld arbeiten dort über 600 Mitarbeiter aus über 40 Ländern zusammen mit dem Ziel, allen Kunden eine persönliche und auf die jeweiligen Bedürfnisse zugeschnittene Betreuung zukommen zu lassen.<br /> <br /> Job Description<br /> Unter anderem wirst du für folgende Tätigkeiten verantwortlich sein:<br /> <br /> - Annahme von Telefonaten und Vermittlung von firmeninterner oder gegebenenfalls firmen-<br /> externer Pannenhilfe nach standardisierten Prozessen<br /> <br /> - Betreuung von Kunden im In- und Ausland<br /> <br /> - Fachkompetente Beratung bei Fragen zum Fahrzeug<br /> <br /> - Eingabe und Pflege von Kundendaten<br /> <br /> Job Requirements<br /> Dein Profil:<br /> <br /> - Mindestens verfügbar für 1,5 Jahre ohne Unterbrechung von einem Zeitraum der 4 Wochen übersteigt<br /> <br /> - In den ersten Monaten sollte kein Auslandspraktikum absolviert werden<br /> <br /> - Sehr gute Deutschkenntnisse in Wort und Schrift auf Muttersprachen Niveau<br /> <br /> - Gute/ ausreichende Englischkenntnisse in Wort und Schrift<br /> <br /> - Rede- und Sprachgewandtheit<br /> <br /> - Sicherer Umgang mit gängigen PC Anwendungen<br /> <br /> - Teamplayer<br /> <br /> - Sicheres und selbstbewusstes Auftreten, sowie gute Umgangsformen<br /> <br /> - Bereitschaft zur Schichtarbeit unter der Woche und am Wochenende<br /> <br /> PLEASE NOTE: Should you be interested, please send us your application in English!<br /> <br /> Salary and Benefits<br /> Was dir bei Mercedes Benz geboten wird:<br /> <br /> - Ein hervorragendes Arbeitsklima<br /> <br /> - Ein ergonomisches Arbeitsumfeld<br /> <br /> - Ein interessanter Nebenjob in einem internationalen und renommierten Unternehmen<br /> <br /> - Teilnahme an Trainings um deinen Einstieg zu erleichtern und deine Performance im Team zu stärken]]>
http://www.toplanguagejobs.de/job/5604272/Studenten-Nebenjob-bei-Mercedes-Benz-German-Helpdesk-Mitarbeiter-in
German & French speaking Customer Care Representative Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Französisch, Deutsch
Veröffentlichung: 3rd Aug 2015

Organisatie<br /> International organisation. The location in Heerlen forms the business contact center for purchase orders and inquiries for customers in Europe, Middle East, Africa, Asia and Latin America.<br /> <br /> Job Description<br /> Are your (near) native in both German and French? And preferably fluent in Italian?<br /> Then we are looking for you!<br /> <br /> We offer you a position where you offer day-to-day support in the Order-To-Cash processes such as orders, disputes & credits, enquiries, returns, monitoring. You will also be supporting the Supply Chain processes (PAR level, carrier scheduling) through analytical and operational support.<br /> <br /> We expect you to be able to provide a professional level of support to the Back Office and Field sales staff and customers by processing a broad knowledge of products, processes, tools and policies and ability to monitor product & information flows as well as resolving issues.<br /> In this role you contribute to the company goals in the areas of customer satisfaction.<br /> You are responsible for monitoring physical and information flows and you manage all incoming calls (including orders) and incoming e-mails to Customer Service shared mailboxes. Furthermore, you are responsible for issue resolution and reactive communication towards the customer, including coordination of issues.<br /> Other responsibilities include return flow management in exceptional cases such as; check return information and creation of return orders in SAP, pick up arrangement and follow-up plus the necessary updates in SAP, and responsibility for Service & Repair management: creation in SAP, return arrangement, preparation of offers and management of invoicing.<br /> <br /> Job Requirements<br /> <br /> - Further vocational degree in relevant field, Bachelor degree is preferred<br /> <br /> - (Near) native in both German and French. Fluency in Italian is a great advantage<br /> <br /> - Fluency in English, corporate language<br /> <br /> - At least 1 to 3 years experience in customer service and order management<br /> <br /> - Excellent communication skills (verbal and written).<br /> <br /> - Computer literacy (MS-Office and preferably SAP/ ERP) is also necessary.<br /> <br /> To be successful in this role, you need to be a pro-active team player with a distinct drive for execution and results. You have a strong focus on customer satisfaction and are able to build lasting relationships with clients and colleagues in other departments and disciplines. Managing several tasks and projects at once poses no problem for you.<br /> <br /> Salary and Benefits<br /> A fulltime position in a professional, international, dynamical and high quality working environment, where personal development is stimulated and personal initiatives are encouraged.<br /> Salary depending on relevant experience.]]>
http://www.toplanguagejobs.de/job/5588562/German-French-speaking-Customer-Care-Representative
Customer Care Representative native Swiss German Gehalt: &nbsp;
Standort: Belgien, Limburg
Sprachen: Englisch, Deutsch, Andere Sprachen
Veröffentlichung: 3rd Aug 2015

Organisatie<br /> International organisation. The location in Heerlen forms the business contact center for purchase orders and inquiries for customers in Europe, Middle East, Africa, Asia and Latin America.<br /> <br /> Job Description<br /> Are you from Switzerland and speak native Swiss German?<br /> Then we are looking for you!<br /> <br /> We offer you a position where you offer day-to-day support in the Order-To-Cash processes such as orders, disputes & credits, enquiries, returns, monitoring. You will also be supporting the Supply Chain processes (PAR level, carrier scheduling) through analytical and operational support.<br /> <br /> We expect you to be able to provide a professional level of support to the Back Office and Field sales staff and customers by processing a broad knowledge of products, processes, tools and policies and ability to monitor product & information flows as well as resolving issues.<br /> In this role you contribute to the company goals in the areas of customer satisfaction.<br /> You are responsible for monitoring physical and information flows and you manage all incoming calls (including orders) and incoming e-mails to Customer Service shared mailboxes. Furthermore, you are responsible for issue resolution and reactive communication towards the customer, including coordination of issues.<br /> Other responsibilities include return flow management in exceptional cases such as; check return information and creation of return orders in SAP, pick up arrangement and follow-up plus the necessary updates in SAP, and responsibility for Service & Repair management: creation in SAP, return arrangement, preparation of offers and management of invoicing.<br /> <br /> Job Requirements<br /> <br /> - Further vocational degree in relevant field, Bachelor degree is preferred<br /> <br /> - Native Swiss German and fluency in English. Other European languages are considered a plus.<br /> <br /> - At least 1 to 3 years experience in customer service and order management<br /> <br /> - Excellent communication skills (verbal and written).<br /> <br /> - Computer literacy (MS-Office and preferably SAP/ ERP) is also necessary.<br /> <br /> To be successful in this role, you need to be a pro-active team player with a distinct drive for execution and results. You have a strong focus on customer satisfaction and are able to build lasting relationships with clients and colleagues in other departments and disciplines. Managing several tasks and projects at once poses no problem for you.<br /> <br /> Salary and Benefits<br /> A fulltime position in a professional, international, dynamical and high quality working environment, where personal development is stimulated and personal initiatives are encouraged.<br /> Salary depending on relevant experience.]]>
http://www.toplanguagejobs.de/job/5588542/Customer-Care-Representative-native-Swiss-German