http://www.toplanguagejobs.de Jobs in Sachsen en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: Customer Service Agent (m/f) for IBM with English, French, Portuguese, Italian or Dutch<br> Gehalt: Dependent on Experience<br> Standort: Dresden - Sachsen, Germany<br> Sprachen: Englisch, Niederländ<wbr />isch, Französisch, Deutsch, Italienisch, Japanisch, Portugiesisch, Schwedisch, Polnisch<br> Veröffentlichung: 2nd Feb 2012<br><br> Description:<br> We offer a challenging and exciting position at IBM CSS in Leipzig. We provide a longterm perspective based on a proper on-the-job-training and professional development. <br /> <br /> We want you as Customer Service Agent (m/f) for IBM with English, French, Portuguese, Italian, Dutch or Min Nan<br /> <br /> Your Duties<br /> <br /> - You support international clients of IBM via telephone and email.<br /> - Initial support of hardware incidents is part of your duty.<br /> - You classify, document and transfer customer issues.<br /> - With the help of a database and special tools you will solve or isolate incidents.<br /> - You lead a qualified dialogue with the end user to analyze issues and isolate errors.<br /> <br /> Your Profile<br /> <br /> - You have practical skills of Microsoft Windows XP and Microsoft Office (mainly Word, Excel, PowerPoint,<br /> Outlook and Exchange).<br /> - You have well-grounded hardware- and network-skills (POS -cash point, printer, scanner).<br /> - Advantageously, you already have experience in working with customers.<br /> - You are a good communicator, who loves to work in an international team.<br /> - You don`t mind working shifts.<br /> - A level of very good English and French or Portuguese or Italian or Dutch or Min Nan completes your profile.<br /> <br /> <br /> <br /> We can offer you a long-term position at IBM. You´ll have the chance to exercise your language skills in an international work environment. We help you get started in Germany (free accommodation for the first 2 to 4 weeks and we will assist you with your application at the foreign office). Additionally, we offer you the possibility to educate yourself with our Career Up-Program.<br /> <br /> Are you interested? Please send your application today to: tina.hoffmann@adecco.de and do not hesitate to contact us, if you have any further questions! http://www.toplanguagejobs.de/job-1158232.html