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First-Level-Agent (m/f) for the Polish helpdesk

Title: First-Level-Agent (m/f) for the Polish helpdesk
Gehalt: BZA-Tarif
Standort: Erfurt - Th�ringen, Germany
Sprachen: Englisch, Franz�sisch, Deutsch, Schwedisch, Polnisch
Ver�ffentlichung: 7th Feb 2012

Description:
For our client, a subsidiary of the successful global player IBM, we are looking for multilingual IT-support agents (m/f) with excellent Polish skills in Erfurt, Germany.

Polish is your mother tongue or you speak Polish fluently? You are able to communicate very well in English and/or German? Ideally you have knowledge of the French or Swedish language as well.
You are an open-minded, service-oriented person? You are able to work independently but nonetheless enjoy working collaborately in a team?

In that case following duties could be part of your daily working routine:

You will be involved in supporting Windows platforms as well as in supporting standard application software such as Microsoft Office, Internet Explorer and client-specific software.
Furthermore you will be in charge of fixing general hardware malfunctions (e.g. PC, monitor, printer) and even partly support server environment (Win/NT, Unix).
All in all it will be an interesting working environment with different tasks at different times.

Speaking to customers you analyse errors in a way that will lead to a most immediate solution. Also you document errors and escalate them to bordering teams. All troubleshooting will be solved via telephone, E-Mail or remote control.

Ideally you have already gained experience in IT-user-support and basic network services (TCP/IP. client/server environments).
To give you a better insight this trailer movie of the IBM Service Center provides a first impression on what your future job in IT-support could be like:
http://www-935.ibm.com/services/de/index.wss/offerfamily/its/n1628711

This advertisement describes a position that you are looking for? You would like to work in a lovely town in the heart of Germany!
Then we are looking forward to receiving your comprehensive email application (letter of motivation, resume including information about your IT-skills as well as language skills and certificates).

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F�r unseren renommierten Kunden, eine Tochtergesellschaft der IBM Deutschland, suchen wir multilinguale Supportmitarbeiter (m/w) f�r den Standort Erfurt.

Sie sind polnischer Muttersprachler oder beherrschen die polnische Sprache flie�end?
Sie haben eine Ausbildung im IT-Segment, vergleichbare Berufserfahrung oder eine hohe Affinit�t zu verschiedenen Bereichen der Informationstechnologie? Sie sprechen flie�end Deutsch und/oder Englisch? Idealerweise haben Sie Kenntnisse in Franz�sisch oder Schwedisch.

Dann bieten wir Ihnen ein Aufgabenfeld, in welchem Sie Support f�r den Front- und Backdesk der Windows-Clientplattformen, Standardsoftware sowie weitere spezielle Kundensoftware leisten werden. Sie unterst�tzen Ihr Team bei der Betreuung von Hardwareproblemen und teilweise beim Support von Serverumgebungen (Win/NT und Unix).

Sie f�hren qualifizierte Dialoge mit dem Kunden um durch Fehlereingrenzung zu einer schnellen Problemanalyse und �l�sung zu gelangen. Sie sind f�r die Problemdokumentation ebenso verantwortlich wie f�r die Weiterleitung von qualifizierten St�rungsmeldungen an nachgelagerte Funktionen, inkl. 3rd Party
Provider. Auch die Pflege der Team-Datenbanken wird zu Ihrem T�tigkeitsfeld geh�ren.

W�nschenswert w�ren ...

- Erfahrung im telefonischen Support,
- gute Kenntnisse im Bereich Microsoft Windows
- gute Kenntnisse des gesamten Microsoft Office Paketes, des Internet Explorers, Netscape und Lotus Notes,
- erste Serverkenntnisse (Unix/Linux) bzw. Kenntnisse im Netzwerkumfeld (Topologien und TCP/IP),
- gute Kenntnisse im PC-Hardwareumfeld (Desktop, Notebook, Drucker und entsprechende Peripherie),

Um eine bessere Vorstellung von der Arbeit im User-Helpdesk bei IBM zu bekommen, k�nnen Sie sich vorab einmal den Imagefilm auf der Unternehmenshomepage anschauen (Video IBM Service Center):
http://www-935.ibm.com/services/de/index.wss/offerfamily/its/n1628711

Sie haben dar�ber hinaus Freude an der Arbeit mit Kunden, besitzen ausgepr�gte kommunikative F�higkeiten, �berzeugen durch selbstst�ndiges und engagiertes Arbeiten, sind teamf�hig und besitzen die Bereitschaft zur Schichtarbeit und st�ndigen Weiterbildung? Dann melden sie sich bitte bei uns.

Elan IT ReSource GmbH
Kristin Richter
Schl�sserstra�e 22
99084 Erfurt
Telefon: (+49) 361 / 78910719
bewerbung.it@de.experis.com

Sales Manager f�r Deutschland und Polen gesucht

Title: Sales Manager f�r Deutschland und Polen gesucht
Gehalt: 50000 - 70000 Euros
Standort: Nordrhein-Westfalen, Germany
Sprachen: Englisch, Deutsch, Polnisch
Ver�ffentlichung: 6th Feb 2012

Description:
Grundgehalt: Euro 50.000,00 pro Jahr + Provision

Mein Kunde, ein international operierender Verpackungsproduzent, sucht zum n�chst-
m�glichen Zeitpunkt eine talentierte, hochmotivierte Verkaufsmanagerin fűr den Bereich Deutschland und Polen und sollte in einem der beiden L�nder leben.

Die Kandidatin spricht perfekt Deutsch und fliessend Englisch.
Sie haben solide Erfahrung im Verkauf, mőglichst im Glas- und Verpackungsbereich.

Ihre Rolle beinhaltet Kundenbetreuung, Vorbereitung und Durchfűhrung von entsprechenden Verhandlungen mit alten sowie neuen Kunden. Sie besitzen ausgezeichnete interpersonelle Qualit�ten und ein grosses Geschick in der Kundenbetreuung.

Als Gegenleistung erhalten Sie ein Firmenauto, ein ansprechendes Grundgehalt und leistungsabh�ngige Provision.

Wir bieten ausserdem hervorragende berufliche Perspektiven in einem international operierenden Unternehmen.

Wenn Sie sich von dieser Anzeige angesprochen fűhlen und Sie die gewűnschten Voraussetzungen besitzen, wűrden wir uns űber Ihre Bewerbungsunterlagen freuen.
Bitte senden Sie uns Ihren aussagekr�ftigen Lebenslauf.

Bewerbungen von M�nnern und Frauen erbeten

Student Job - Online Marketing � SEO Poland

Title: Student Job - Online Marketing � SEO Poland
Gehalt: Excellent
Standort: D�sseldorf - Nordrhein-Westfalen, Germany
Sprachen: Polnisch
Ver�ffentlichung: 3rd Feb 2012

Description:
trivago is the world�s largest and most successful online hotel search. On www.trivago.pl travellers compare prices from hotel booking portals such as Expedia, Booking.com or Olotels.com for over 500,000 hotels worldwide. With trivago, travellers always find the ideal hotel for the best rate � trivago is google for hotels. The trivago team in Dusseldorf, Germany, consists of over 100 employees from more than 20 countries. If you want to be part of a dynamic team and support the development of a unique company, trivago is the right place for you. Here at trivago your work is flexible and self-determined, you can develop your skills quickly and your success will be immediately tangible. You will gather valuable insights across various departments of the company, offering you cross-functional opportunities in the future.

Your tasks:

 Research and Analysis of possible SEO-Cooperations
 Acquisition of new long-term link partnerships (on the phone and via email)
 Support and Performance Review of our existing Cooperations

Your profile:

 Polish is your mother tongue and you can communicate in English
 Preferably you lived sometime in Poland and you are familiar with Polish internet websites
 You use Internet on a daily basis and enjoy working in an international team
 You are studying and looking for a long-term (preferably 1 year) part-time job
 You are characterized by having a high willingness to learn and an independent way of working

What we can offer:

 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experiences in an innovative, rapidly growing company
 Wide range of experiences through project- and teamwork
 Flexible working hours
 Attractive remuneration and career opportunities
 According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

Start and working hours:

 You can start earliest January 2nd, 2011 and not later than February 6th, 2012
 15-20h per week; Working hours are flexible depending on your university agenda

Customer Service Agent (m/f) for IBM with English, French, Portuguese, Italian or Dutch

Title: Customer Service Agent (m/f) for IBM with English, French, Portuguese, Italian or Dutch
Gehalt: Dependent on Experience
Standort: Dresden - Sachsen, Germany
Sprachen: Englisch, Niederl�ndisch, Franz�sisch, Deutsch, Italienisch, Japanisch, Portugiesisch, Schwedisch, Polnisch
Ver�ffentlichung: 2nd Feb 2012

Description:
We offer a challenging and exciting position at IBM CSS in Leipzig. We provide a longterm perspective based on a proper on-the-job-training and professional development.

We want you as Customer Service Agent (m/f) for IBM with English, French, Portuguese, Italian, Dutch or Min Nan

Your Duties

- You support international clients of IBM via telephone and email.
- Initial support of hardware incidents is part of your duty.
- You classify, document and transfer customer issues.
- With the help of a database and special tools you will solve or isolate incidents.
- You lead a qualified dialogue with the end user to analyze issues and isolate errors.

Your Profile

- You have practical skills of Microsoft Windows XP and Microsoft Office (mainly Word, Excel, PowerPoint,
Outlook and Exchange).
- You have well-grounded hardware- and network-skills (POS -cash point, printer, scanner).
- Advantageously, you already have experience in working with customers.
- You are a good communicator, who loves to work in an international team.
- You don`t mind working shifts.
- A level of very good English and French or Portuguese or Italian or Dutch or Min Nan completes your profile.

We can offer you a long-term position at IBM. You�ll have the chance to exercise your language skills in an international work environment. We help you get started in Germany (free accommodation for the first 2 to 4 weeks and we will assist you with your application at the foreign office). Additionally, we offer you the possibility to educate yourself with our Career Up-Program.

Are you interested? Please send your application today to: tina.hoffmann@adecco.de and do not hesitate to contact us, if you have any further questions!

German or Dutch or Polish Speaking Customer Support Officer & Community Manager

Title: German or Dutch or Polish Speaking Customer Support Officer & Community Manager
Gehalt: Excellent
Standort: Berlin, Germany
Sprachen: Niederl�ndisch, Deutsch, Polnisch
Ver�ffentlichung: 20th Jan 2012

Description:
What will you do?

� You`ll support our teams and provide our client base with an efficient and smooth service delivery.
� You�ll play our games & plan, organise and manage online community events for our client base.
� You�ll be the first point of contact with regards to general FAQs and customer complaints.
� You`ll support our product management team with regards to improve our games and customer service.
� You`ll get a snapshot into other departments, receive additional in-house training and work on your own projects.

What are your key attributes/characteristics?

� You have excellent language skills in connection with the aforementioned languages.
� You also speak German and/or English.
� You have excellent communication and organisational skills.
� You have solid IT ( MS-Office ) skills.
� You are familiar with the world of social media and computer games.
� You have extensive customer service experience.
� You can work without supervision and like working as part of a team.

What can we do for you?

� Join us and be part of a successful and rapidly growing start-up here in the heart of Berlin and explore your options in one of the most attractive sectors of the new economy, sealing the connection between computer games and social media.
� Join our young, international and committed team.
� We offer you a comprehensive training program to underpin your professional development.
� Flexible hours, a great atmosphere and working environment.