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Call Center Agent Pannenhotline (w/m) Portugiesisch

Title: Call Center Agent Pannenhotline (w/m) Portugiesisch
Gehalt: nach Vereinbarung
Standort: M�nchen - Bayern, Germany
Sprachen: Englisch, Portugiesisch
Ver�ffentlichung: 6th Feb 2012

Description:
Call Center Agents (inbound) f�r Pannenhotline im Kfz-Bereich (Native Portugiesisch)

Sie nehmen Kfz-Pannen von Kunden telefonisch auf und veranlassen im BackOffice alle erforderlichen Ma�nahmen zur Hilfestellung des Kunden.

Wichtig ist, dass Sie zeitlich flexibel sind, d.h. auch zu Nachtschichten und Wochenend-/ Feiertagsschichten.

Sie verf�gen idealerweise �ber eine angenehme Telefonstimme und Einf�hlungsverm�gen am Tel Idealerweise verf�gen Sie au�erdem �ber Grundkenntnisse in englisch oder deutsch.

Wir freuen uns auf Ihre Bewerbung!

Student Job � Online Marketing � SEO Portugal

Title: Student Job � Online Marketing � SEO Portugal
Gehalt: Excellent
Standort: D�sseldorf - Nordrhein-Westfalen, Germany
Sprachen: Portugiesisch
Ver�ffentlichung: 3rd Feb 2012

Description:
trivago is the world�s largest and most successful online hotel search. On www.trivago.pt travellers compare prices from hotel booking portals such as Expedia, Booking.com or Olotels.com for over 500,000 hotels worldwide. With trivago, travellers always find the ideal hotel for the best rate � trivago is google for hotels. The trivago team in Dusseldorf, Germany, consists of over 100 employees from more than 20 countries. If you want to be part of a dynamic team and support the development of a unique company, trivago is the right place for you. Here at trivago your work is flexible and self-determined, you can develop your skills quickly and your success will be immediately tangible. You will gather valuable insights across various departments of the company, offering you cross-functional opportunities in the future.

Your tasks:

 Research and Analysis of possible SEO-Cooperations
 Acquisition of new long-term link partnerships (on the phone and via email)
 Support and Performance Review of our existing Cooperations

Your profile:

 Portuguese is your mother tongue and you can communicate in English
 You use Internet on a daily basis and enjoy working in an international team
 You are studying and looking for a long-term (preferably 1 year) part-time job
 You are characterized by having a high willingness to learn and an independent way of working

What we can offer:

 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experiences in an innovative, rapidly growing company
 Wide range of experiences through project- and teamwork
 Flexible working hours
 Attractive remuneration and career opportunities
 According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

Possible start: as soon as possible

Working hours: 20h per week; Working hours are flexible depending on your university agenda

Customer Service Agent (m/f) for IBM with English, French, Portuguese, Italian or Dutch

Title: Customer Service Agent (m/f) for IBM with English, French, Portuguese, Italian or Dutch
Gehalt: Dependent on Experience
Standort: Dresden - Sachsen, Germany
Sprachen: Englisch, Niederl�ndisch, Franz�sisch, Deutsch, Italienisch, Japanisch, Portugiesisch, Schwedisch, Polnisch
Ver�ffentlichung: 2nd Feb 2012

Description:
We offer a challenging and exciting position at IBM CSS in Leipzig. We provide a longterm perspective based on a proper on-the-job-training and professional development.

We want you as Customer Service Agent (m/f) for IBM with English, French, Portuguese, Italian, Dutch or Min Nan

Your Duties

- You support international clients of IBM via telephone and email.
- Initial support of hardware incidents is part of your duty.
- You classify, document and transfer customer issues.
- With the help of a database and special tools you will solve or isolate incidents.
- You lead a qualified dialogue with the end user to analyze issues and isolate errors.

Your Profile

- You have practical skills of Microsoft Windows XP and Microsoft Office (mainly Word, Excel, PowerPoint,
Outlook and Exchange).
- You have well-grounded hardware- and network-skills (POS -cash point, printer, scanner).
- Advantageously, you already have experience in working with customers.
- You are a good communicator, who loves to work in an international team.
- You don`t mind working shifts.
- A level of very good English and French or Portuguese or Italian or Dutch or Min Nan completes your profile.

We can offer you a long-term position at IBM. You�ll have the chance to exercise your language skills in an international work environment. We help you get started in Germany (free accommodation for the first 2 to 4 weeks and we will assist you with your application at the foreign office). Additionally, we offer you the possibility to educate yourself with our Career Up-Program.

Are you interested? Please send your application today to: tina.hoffmann@adecco.de and do not hesitate to contact us, if you have any further questions!