http://www.toplanguagejobs.de Italienisch Jobs in Berlin en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: Swiss German & Italian Customer Service in Berlin<br> Gehalt: €2100 per month<br> Standort: Berlin, Germany<br> Sprachen: Italienisch, Schweizer<wbr />deutsch<br> Veröffentlichung: 4th Feb 2012<br><br> Description:<br> Company: Our client is a Worldwide Outsourcing company that offers solutions both B2B and B2C routing to more than 3,000,000 customers. They are a global organization with more than 145 locations in 28 countries, providing local and multi-national customer interaction solutions to a world-class list of over 440 clients in different sectors.<br /> <br /> They specialise in customer acquisition, sales, customer care, technical support and risk management and in turn have become a company that achieves great levels of customer satisfaction, retention and loyalty. Their European Customer Service team in Berlin is expanding and they have vacancies for Dutch speakers.<br /> <br /> Role: A new position has been created for a Swiss German with Italian speaking Customer Service Agent in the Berlin offices. The person in this position is responsible for providing the customer with support and solutions to their queries and also improving the company`s procedures to maintain customer satisfaction at all times. Their role includes, <br /> - Supporting their business customers by responding to their queries regarding orders, shipment and deliveries.<br /> - Delivering a service which is made easier by knowing the company`s products and their functions.<br /> - Using customer feedback to continually improve products, procedures and customer service.<br /> - Maintaining high quality standards when dealing with customer care, to achieve customer satisfaction<br /> - Responding to customer calls, emails and queries in an appropriate amount of time without compromising quality.<br /> - Managing each problem that arises until it is resolved and improving work exercises to the best of your ability to achieve the best results. <br /> <br /> Skills: The ideal candidate must speak fluent Swiss German and Italian, while also having a sufficient amount of English. The candidate must be decisive, highly motivated, enthusiastic, have the ability to work in a team and possess excellent communicational skills both verbally and written. Previous experience in customer service, call centres etc would help with the dealing of customers. Basic IT skills such as the use of Microsoft Office and the internet are required. Multi-tasking and organisational skills and the ability to identify solutions would be a benefit.<br /> <br /> Gains: This is well known company with excellent career potential. They are providing you a chance to develop and succeed within their company. Start dates are very soon with interviews being conducted asap. If you would like take this opportunity, contact us.<br /> <br /> BeesWax Europe<br /> Germany +49 695 007 1333<br /> Netherlands +31 20 808 3008<br /> Ireland+353 1 6854448<br /> France +33 182 882640 http://www.toplanguagejobs.de/job-1472061.html Title: Call Center Agents (m/f) – Multilingual (Inbound, Full- and Part-time)<br> Gehalt: Undisclosed<br> Standort: Berlin, Germany<br> Sprachen: Französisch, Italienisch, Spanisch<br> Veröffentlichung: 2nd Feb 2012<br><br> Description:<br> A global provider of outsourced contact center services to leading companies worldwide, SYKES delivers customer service for international market leaders that include wireless carriers, credit card issuers, PC manufacturers and more.<br /> <br /> With over 53,000+ capable employees handling everything from basic customer service and billing problems to complex technical support escalations, SYKES is a flexible service partner that can meet you where you are today – and grow with you into the future. With contact centers throughout North America, Latin America, Europe and Asia, our goal is to provide all end-customers with consistent service excellence – wherever they are.<br /> <br /> Starting a new international financial service project in Berlin, we are looking for dedicated, multilingual people with a commercial background, who are answering customer’s requests by email and telephone in our modern call-center in Berlin Kreuzberg. We are offering the following positions:<br /> <br /> Call Center Agents (m/f) – Multilingual<br /> (Inbound, Full- and Part-time)<br /> <br /> Requirements: <br /> – native/near native Spanish, English, Italian or French speaker with additional excellent English skills<br /> – Previous customer service experience essential<br /> – Willing to work flexible hours as the job demands<br /> – Ability to work on owns initiative and under pressure in order to achieve deadlines<br /> – PC literate<br /> <br /> We offer you: <br /> – a motivating and agreeable work environment<br /> – professional trainings<br /> – a secure job in an international company<br /> – a challenging task either in fulltime or in part-time<br /> <br /> Interested? Please apply online using the "Apply" button or by post<br /> Sykes Enterprises Berlin GmbH & Co. KG<br /> Zeughofstr. 1, 10997 Berlin<br /> Or contact Stella Schrambke (HR) at 030-26040-1005<br /> Or www.sykes.com/de http://www.toplanguagejobs.de/job-1715331.html Title: German & Italian Customer Service Agent, Berlin<br> Gehalt: €1600 per month<br> Standort: Berlin, Germany<br> Sprachen: Englisch, Deutsch, Italienisch<br> Veröffentlichung: 1st Feb 2012<br><br> Description:<br> Company: Our client is a Worldwide Outsourcing company that offers solutions both B2B and B2C routing to more than 3,000,000 customers. They are a global organization with more than 145 locations in 28 countries, providing local and multi-national customer interaction solutions to a world-class list of over 440 clients in different sectors.<br /> <br /> They specialise in customer acquisition, sales, customer care, technical support and risk management and in turn have become a company that achieves great levels of customer satisfaction, retention and loyalty. Their European Customer Service team in Berlin is expanding and they have vacancies for German and Italian speakers.<br /> <br /> Role: A new position has been created for a bilingual German and Italian speaking Customer Service Agent in the Berlin offices. The person in this position is responsible for providing the customer with support and solutions to their queries and also improving the company`s procedures to maintain customer satisfaction at all times. Their role includes, <br /> - Supporting their business customers by responding to their queries regarding orders, shipment and deliveries.<br /> - Delivering a service which is made easier by knowing the company`s products and their functions.<br /> - Using customer feedback to continually improve products, procedures and customer service.<br /> - Maintaining high quality standards when dealing with customer care, to achieve customer satisfaction<br /> - Responding to customer calls, emails and queries in an appropriate amount of time without compromising quality.<br /> - Managing each problem that arises until it is resolved and improving work exercises to the best of your ability to achieve the best results. <br /> <br /> <br /> Skills: The ideal candidate must speak fluent German and Italian to bilingual level, while also having a sufficient amount of English. The candidate must be decisive, highly motivated, enthusiastic, have the ability to work in a team and possess excellent communicational skills both verbally and written. Previous experience in customer service, call centres etc would help with the dealing of customers. Basic IT skills such as the use of Microsoft Office and the internet are required. Multi-tasking and organisational skills and the ability to identify solutions would be a benefit.<br /> <br /> Gains: This is well known company with excellent career potential. They are providing you a chance to develop and succeed within their company. Start dates are very soon with interviews being conducted asap. If you would like take this opportunity, contact us.<br /> <br /> BeesWax Europe<br /> Germany +49 695 007 1333<br /> Netherlands +31 20 808 3008<br /> Ireland +353 1 6854448<br /> France +33 182 882640 http://www.toplanguagejobs.de/job-1550671.html Title: Italian Speaking Business Travel Consultant<br> Gehalt: £23K <br> Standort: Berlin, Germany<br> Sprachen: Englisch, Italienisch<br> Veröffentlichung: 9th Jan 2012<br><br> Description:<br> Established and Global Travel company are looking for a Spanish Speaking Business Travel Consultant to work in their office in Berlin, Germany. <br /> The responsibilities of the Spanish Speaking Business Travel Consultant will be as follows:<br /> • To take initial enquiry by phone and email and provide a travel quotation<br /> • Make bookings of flights, hotel and car hire in Galileo or similar GDS<br /> • Provide lowest fares<br /> • Ensure correct sign off is authorised following client profiles<br /> • Issue ticket<br /> • Handle last minute changes and cancellations.<br /> The skills required for the Spanish Speaking Business Travel Consultant will be as follows:<br /> • Possess at least 2 years Business travel experience. <br /> • Able to speak Spanish and English.<br /> • Good travel product knowledge<br /> • Qualified to IATA 2<br /> • Able to work in a busy environment<br /> In addition the business travel consultant will be rewarded with good salary, 30 days holiday, relocation costs and some expenses.<br /> To apply for the Spanish Speaking Business Travel Consultant role located in Berlin Germany, please click on the link below.<br /> http://www.toplanguagejobs.de/job-1637482.html