Your task will be as follows:
• Providing customer support in an interesting an innovative sector.
• After an intensive training you will answer customer inquiries and questions via phone and email.
• Successful troubleshoot with first call resolution.
• You are entering and maintain the necessary client information in our system.
• You are providing excellent customer service at all times and ensure customer satisfaction.
• Excellent Dutch language skills (spoken and written) on native speaker level.
• Additionally good English language skills.
• Customer service affinity is one of your strong suits and you are able to grasp new knowledge in short time.
• You are able to manage customer information with a high level of attention to detail.
• You are familiar with with PCs, including MS Windows Operating Systems and the internet.
Should you be interested in this position, please send me your most updated CV in English to firstname.lastname@example.org
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