Finnish Customer Service- Berlin- Germany + Relo

Origin Multilingual

Name: Origin Multilingual


Englisch, Finnisch
17-01-2018
Permanent
Code: BH9150(a)
Berlin, Germany
Relocation Package + Benefits

Job Title:           Customer Service

 

Company Sector:             Media, Communications, Technology and Services

 

Language:      Finnish

 

Location:          Berlin, Germany

 

The Role:  The successful Customer Service will be responsible for;

-       Providing general and technical support to customers via inbound telephone calls as well as e-mails
-       Identify and troubleshoot problems customer problems acting to them accordingly or escalating when necessary 
-       Retain ownership of cases you’ve dealt with to ensure full resolution and the customer is fully satisfied
-       Process warranties or returns from customers, dealing with issues such as refunds when needed
 
Requirements:

-       Fluency in Finnish & English 
-       He/She will have (6-12 months) customer service experience
-       A third level qualification is highly desirable
-       Skills in multitasking, troubleshooting and organizing are necessary for such a position

Apply now and speak to one of our recruiters:

Origin Multilingual
 
Ireland: +353 1 231 3100

Berlin: +49 30 567 96508

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