Zurück zur Suche.Aspect Software - French & Spanish speaking Credit & Collections Analyst
| Beschäftigungstyp: | Permanent |
| Standort: | Galway - West, Ireland |
| Gehalt: | £Excellent |
| Sprachen: | Französisch, Spanisch |
| Erforderlichen Sprachen: | 2 |
Details für die Anzeigenschaltung
- Name:Aspect Software
- Veröffentlichung:30-07-2012
- Code:2012-5550
Overview:
Aspect is a global software and IT services firm specializing in applying Microsoft unified communications and collaboration to help customers achieve optimal results through enhanced business processes across the enterprise and in the contact center. Aspect provides IT consulting, integration services and business applications.
Job Description:
Credit Analyst Job Description
Responsible for timely management and collection of a mixed portfolio of customer accounts for Europe and African markets.
TASKS
Daily review of order backlog addressing potential credit issues and carry out new order approval & credit release
Daily Customer/Sales contact via phone and email
Proactive resolution of customer queries, working with internal departments and escalation to managment as necessary
Meet quarterly collections and aged debt targets
Daily account administration including updating collection notes on Oracle and sending invoice and account statement updates to customers
Conduct customer financial statement analysis, evaluate credit risk, make credit limit recommendations, update credit worksheets and maintain credit data on Oracle
Keep accurate credit files ensuring accounts in portfolio are managed within their established credit limits and in compliance with internal controls and Sarbanes-Oxley requirements
Researching customer disputes/questions in Oracle and company servers
Provide customer service and liaise with key stakeholder internally and externally
Monitor and communicate credit concerns to management
Actively participate in team-based work groups and projects
Qualifications:
REQUIREMENTS
2/3 years credit/collections experience in multi-national environment
Language skills - French, Spanish
Understanding of Financial statements
Excellent communicator with strong customer service ethos
Ability to prioritise workload to attain individual & team goals
Flexible approach to quarter and year end requirements
Business Degree preferred
Knowledge of MS Office, Oracle Application 11i
Aspect is a global software and IT services firm specializing in applying Microsoft unified communications and collaboration to help customers achieve optimal results through enhanced business processes across the enterprise and in the contact center. Aspect provides IT consulting, integration services and business applications.
Job Description:
Credit Analyst Job Description
Responsible for timely management and collection of a mixed portfolio of customer accounts for Europe and African markets.
TASKS
Daily review of order backlog addressing potential credit issues and carry out new order approval & credit release
Daily Customer/Sales contact via phone and email
Proactive resolution of customer queries, working with internal departments and escalation to managment as necessary
Meet quarterly collections and aged debt targets
Daily account administration including updating collection notes on Oracle and sending invoice and account statement updates to customers
Conduct customer financial statement analysis, evaluate credit risk, make credit limit recommendations, update credit worksheets and maintain credit data on Oracle
Keep accurate credit files ensuring accounts in portfolio are managed within their established credit limits and in compliance with internal controls and Sarbanes-Oxley requirements
Researching customer disputes/questions in Oracle and company servers
Provide customer service and liaise with key stakeholder internally and externally
Monitor and communicate credit concerns to management
Actively participate in team-based work groups and projects
Qualifications:
REQUIREMENTS
2/3 years credit/collections experience in multi-national environment
Language skills - French, Spanish
Understanding of Financial statements
Excellent communicator with strong customer service ethos
Ability to prioritise workload to attain individual & team goals
Flexible approach to quarter and year end requirements
Business Degree preferred
Knowledge of MS Office, Oracle Application 11i
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