Zurück zur Suche.arvato GmbH / medienfabrik / Bertelsmann - Customer Service Agents (m/f) for Scandinavian Business Customers (B2B)
| Beschäftigungstyp: | Contract |
| Standort: | Nordrhein-Westfalen, Germany, Münster |
| Gehalt: | keine Angabe |
| Sprachen: | Dänisch, Norwegisch, Schwedisch |
| Erforderlichen Sprachen: | 1 |
Details für die Anzeigenschaltung
- Name:arvato GmbH / medienfabrik / Bertelsmann
- Veröffentlichung:01-06-2012
- Code:221297
Full Time, Limited, Customer Service, Call Center
arvato direct services Münster GmbH, Münster, NorthRhine/Westphalia
About us:
arvato is an internationally networked outsourcing providers. More than 65,000 employees design and implement bespoke solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media.
Your challenge:
Support of Scandinavian business customers (B2B) for inquiries about their contracts, account administration and general support.
• Support of business customers via phone and email (inbound and outbound)
• Operation of all functions of customized computer systems (telephone systems, databases, etc.)
• Acquisition and maintenance of customer data and transaction data
• Acquiring of comprehensive knowledge about products and processes
• Some technical affinity desirable
Your profile:
• Excellent language skills (Swedish or Danish or Norwegian) in both speaking and writing
• English skills necessary
• Service-oriented, patient and friendly manner
• Professional communication skills and accordant soft skills (business customer oriented)
• Good pc skills (usage of web-based tools and MS-Office)
• Sufficient typing skills
Submit application to:
arvato direct services Münster GmbH
Human Resources
Volker Davids
Höltenweg 33
48155 Münster
bewerben-arvato-ms@bertelsmann.de
For more information, please visit our website:
http://www.arvato-customer-services.de
arvato direct services Münster GmbH, Münster, NorthRhine/Westphalia
About us:
arvato is an internationally networked outsourcing providers. More than 65,000 employees design and implement bespoke solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media.
Your challenge:
Support of Scandinavian business customers (B2B) for inquiries about their contracts, account administration and general support.
• Support of business customers via phone and email (inbound and outbound)
• Operation of all functions of customized computer systems (telephone systems, databases, etc.)
• Acquisition and maintenance of customer data and transaction data
• Acquiring of comprehensive knowledge about products and processes
• Some technical affinity desirable
Your profile:
• Excellent language skills (Swedish or Danish or Norwegian) in both speaking and writing
• English skills necessary
• Service-oriented, patient and friendly manner
• Professional communication skills and accordant soft skills (business customer oriented)
• Good pc skills (usage of web-based tools and MS-Office)
• Sufficient typing skills
Submit application to:
arvato direct services Münster GmbH
Human Resources
Volker Davids
Höltenweg 33
48155 Münster
bewerben-arvato-ms@bertelsmann.de
For more information, please visit our website:
http://www.arvato-customer-services.de
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