Randstad Professionals - Technical Support Specialist with fluent French English and basic German
| Beschäftigungstyp: | Permanent |
| Standort: | Thüringen, Germany, 99092 Erfurt |
| Gehalt: | negotiable |
| Sprachen: | Englisch, Französisch, Deutsch |
| Erforderlichen Sprachen: | 3 |
Details für die Anzeigenschaltung
- Name:Randstad Professionals
- Veröffentlichung:29-05-2012
- Code:EF_KH - 00247
For our client IBM D CSS in Erfurt we are looking for technical suppport specialists who are fluent in a French as well as in English and speak at least basic German, Italian advantageous:
Job role:
Front- and Backdesk support for Microsoft Windows platform, standard software and additional customer specific software;
initial support for hardware incidents,
qualified dialogue with the end user to analyze incidents and isolate errors,
incident coordination with resolver groups,
incident documentation,
forwarding of qualified incident reports to resolver groups (including 3rd party providers),
maintenance of knowledge and process documentation.
Technical premises:
You possess substantiated knowledge of Windows operating system, Microsoft Windows, Lotus Notes, Microsoft Office and network,
You have fluent knowledge (in spoken and written) of French and English, as well as basic German, Italian advantageous.
Individual premises:
You like working in a team, you are stress-resistent and you can quickly familiarise yourself with a scope of new duties
Moreover you are a dedicated and self dependent worker and are willing to do shift work.
You possess a valid work permit for Germany.
We also offer above-standard payment and interesting work in an international environment as well as advanced technical training and practical application of language skills. We also offer assistance with your move to Germany.
We are looking forward to your complete application (reference letter, CV with exact data concerning your IT and languages skills, certificates and work experience) preferably by email.
Learn more about the interesting position with IBM that we offer: http://www.youtube.com/watch?v=mRZfTlXt3kQ
or have a look at our website: www.randstad-professionals.de
Job role:
Front- and Backdesk support for Microsoft Windows platform, standard software and additional customer specific software;
initial support for hardware incidents,
qualified dialogue with the end user to analyze incidents and isolate errors,
incident coordination with resolver groups,
incident documentation,
forwarding of qualified incident reports to resolver groups (including 3rd party providers),
maintenance of knowledge and process documentation.
Technical premises:
You possess substantiated knowledge of Windows operating system, Microsoft Windows, Lotus Notes, Microsoft Office and network,
You have fluent knowledge (in spoken and written) of French and English, as well as basic German, Italian advantageous.
Individual premises:
You like working in a team, you are stress-resistent and you can quickly familiarise yourself with a scope of new duties
Moreover you are a dedicated and self dependent worker and are willing to do shift work.
You possess a valid work permit for Germany.
We also offer above-standard payment and interesting work in an international environment as well as advanced technical training and practical application of language skills. We also offer assistance with your move to Germany.
We are looking forward to your complete application (reference letter, CV with exact data concerning your IT and languages skills, certificates and work experience) preferably by email.
Learn more about the interesting position with IBM that we offer: http://www.youtube.com/watch?v=mRZfTlXt3kQ
or have a look at our website: www.randstad-professionals.de
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