Zurück zur Suche.Booking.com Germany DACH - Customer Service Executive - Finnish
| Beschäftigungstyp: | Permanent |
| Standort: | Berlin, Germany |
| Gehalt: | 1300 per month |
| Sprachen: | Englisch, Finnisch, Deutsch |
Details für die Anzeigenschaltung
- Name:Booking.com Germany DACH
- Veröffentlichung:27-04-2012
- Code:1406-006
Description
As a Customer Service Executive you will report to a Team Leader in Customer Care.
As a Customer Service Executive you are responsible for handling pre and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.
We are looking for enthusiastic customer service experts to join our team on 30th April 2012!
Tasks:
Handle pre and post reservation inquiries by phone, e-mails and fax;
Handle sales requests by phone and e-mail;
Modify, change and/or cancel existing reservations;
Outbound calls to hotels/guests to arrangement special requests;
Liaison between guest and hotel to resolve complaints;
Manage relationships with hotels by providing high levels of customer service and account management support.
Required Skills
Excellent communication skills;
Excellent commercial selling skills;
Problem solving;
Experience with internet and hotel industry;
Sense of responsibility;
Independent and customer friendly;
Fluent both written and spoken in English and Finnish;
Available full-time and flexible in your work schedule;
Available to attend a full-time training from 30th April 2012 (fully paid);
Valid work permit for Germany.
What Booking.com will offer You!!!
A gross salary of EUR 1.550,- based on 40 hours a week;
International work environment;
Convenient office location in the center of Berlin
25 holidays per year on full time bases;
Bonus payment based on set targets;
25% premium pay for hours worked after 8pm;
60% premium pay for hours worked on Saturdays, Sundays and Holidays.
As a Customer Service Executive you will report to a Team Leader in Customer Care.
As a Customer Service Executive you are responsible for handling pre and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.
We are looking for enthusiastic customer service experts to join our team on 30th April 2012!
Tasks:
Handle pre and post reservation inquiries by phone, e-mails and fax;
Handle sales requests by phone and e-mail;
Modify, change and/or cancel existing reservations;
Outbound calls to hotels/guests to arrangement special requests;
Liaison between guest and hotel to resolve complaints;
Manage relationships with hotels by providing high levels of customer service and account management support.
Required Skills
Excellent communication skills;
Excellent commercial selling skills;
Problem solving;
Experience with internet and hotel industry;
Sense of responsibility;
Independent and customer friendly;
Fluent both written and spoken in English and Finnish;
Available full-time and flexible in your work schedule;
Available to attend a full-time training from 30th April 2012 (fully paid);
Valid work permit for Germany.
What Booking.com will offer You!!!
A gross salary of EUR 1.550,- based on 40 hours a week;
International work environment;
Convenient office location in the center of Berlin
25 holidays per year on full time bases;
Bonus payment based on set targets;
25% premium pay for hours worked after 8pm;
60% premium pay for hours worked on Saturdays, Sundays and Holidays.
Sie können nicht auf diese Stelle bewerben da diese nicht mehr aktiv ist.
