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CPL Jobs Poland - Customer Service Advisor with German

Beschäftigungstyp: Permanent
Standort: Czech Republic
Gehalt: negotiable
Sprachen: Englisch, Deutsch
Erforderlichen Sprachen: 2

Details für die Anzeigenschaltung

  • Name:
    CPL Jobs Poland
  • Veröffentlichung:
    10-05-2012
  • Code:
    BR/15/MKK
Our Client is an international company with headquarters in the USA. As a NASDAQ listed company employees more than 145 thousand people throughout the world .

Our Client offers solutions on in the following areas :
• business and technology consulting
• application services
• systems integration
• product engineering
• custom software development, maintenance, re-engineering
• independent testing and validation services
• IT infrastructure services
• business process outsourcing

For the newly develop operational IT center in Brno (Czech Republic) our client is looking to hire specialist and advisors in the Customer Services and technical support areas.
If you would like to work for the organizations who became “Best employer”, “Fun at work” and “Talent Management” this job offer is for you:

Customer Service Advisor with foreign languages

Reference number: BR/15/MKK

Main responsibilities:
• Handle incoming queries from the French speaking customers
• Advising and resolving registered issues - following escalation procedures
• Day to day support of escalated issues concerning smart phones
• Carrying out induction trainings to the customers who have both smart phone devices
• Updating and main dating database

Requirements:
• Fluent German - required
• Good English
• Customer Service experience is a plus
• Strong written and verbal communication skills
• Knowledge of hardware principles and appreciation of the IT environment is a plus

Company offers:
• Interesting career in international company
• Attractive salary with bonus
• Stable employment conditions
• Interesting benefits program (private medical care, language courses etc.)
• Relocation package
• Work in professional team at the prestigious IT project
• Location: Brno (Czech Republic)
Brno is the second largest city in Czech Republic. The international airports of Vienna, Prague and Bratislava are within 2 hour drive. Brno has also very good train and express way connection.
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