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888.com - Portuguese Member Support Representative

Beschäftigungstyp: Permanent
Standort: Gibraltar
Gehalt: negotiable plus exc relocation!
Sprachen: Englisch, Portugiesisch

Details für die Anzeigenschaltung

  • Name:
    888.com
  • Veröffentlichung:
    02-02-2012
  • Code:
    APPLY NOW!
Here at Cassava Enterprises(Gibraltar) Ltd we recognize and believe that our employees are a large asset to the success of our organization and the reason why this still makes us one of the largest companies in the e-gaming industry; 888.com, a public limited company.

We offer our employees full comprehensive training, fantastic career opportunities, with a competitive salary and package in our smart offices, all this along with a friendly team environment.

We are currently looking for a Customer Service Representatives who must be fluent in PORTUGUESE and ENGLISH. Knowledge of Poker & Casino games would be an advantage, although extensive Training will be given.

The role of the Job is to provide email, phone and Live Chat support for all members for all brands; the Member Support Department is the first line of contact for our members and thereforeessential in promoting and representing our Company in the most professional and personal manner possible. This, in turn, ensures the satisfaction of customers which contributes to us being one of the best Casino & Poker rooms in the world.

You will also be required to assist other departments (e.g translations) to enhance communications and operations between our members and our company.

Technical Skills Required:

- Computer skills, especially MS Office programs

Key Competencies:

- Excellent written and spoken English and German
- Experience of call centre/online gaming work
- High level of trust
- Excellent interpersonal and communication skills

Qualifications and Experience:

- Internet and/or e-commerceexperience
- Customer service experience

Special circumstances:

- No restrictions to working inGibraltar
- Able to easily relocate (if applicable)

Hours of work:

Based on a 24/7 shift system (Fair Shifts)

Company Benefits (some of):

- Relocation Package
- Initial flight to Gibraltar
- 6 months free accommodation
- After 6 months we offer £250 eachmonth for rental allowance for an indefinite period
- Return flight home once a year
- Very Competitive Salary
- Private Medical Cover
- Life Assurance
- Bonus paid in line with company performance

Please note for this role you need to be fluent Portuguese AND English and must be ready to re locate to Sunny Gibraltar!
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