http://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs Salary: 22000
Location: Gibraltar, Gibraltar
Languages: English, Swedish
Posted: 9th May 2013

Swedish Publishing Content Editor - Gibraltar<br /> BettingJobs.com are now recruiting for a Swedish Publishing Content Editor for a marketing leading gaming company based in Gibraltar.<br /> Specific responsibilities:<br /> - Monitoring and checking the Swedish website, ensuring all content and data are correctly displaying and up-to-date at all times including the creation and pricing of ad-hoc markets.<br /> - Writing original sport related copy in Swedish to support the localization of the websites.<br /> - Liaising daily with the Trading and Sports CRM teams to plan and schedule content for events and promotions.<br /> - Briefing the Design Team with requests for banners, adverts and other visual content.<br /> - Translating/Localising Gaming CRM emails that match the content and wording of the website.<br /> - Reviewing and monitoring Customer Services activity in Bulgaria and creating weekly reports about workload and quality for the Swedish Sportsbook Site Manager.<br /> - Supervising the bonus promotions and check withdrawal and bonus requests.<br /> - Publishing content items to the Sportsbook, its sub-domains and other sites.<br /> <br /> <br /> Essential skills/attributes:<br /> Key Performance Indicators:<br /> <br /> - Achievement of agreed levels of content of gaming products.<br /> - Achievement of revenue/profit targets.<br /> - Producing content accurately and in a timely manner.<br /> - Development of skills, particularly in relation to our copy writing, bookmaking/sporting knowledge and publication systems.<br /> <br /> <br /> Technical Competencies<br /> <br /> - Clear concise writing skills, appropriate to company guidelines on tone.<br /> - The ability to write fluently in appropriate language for a number of purposes and situations, including marketing of sports and gaming products.<br /> - Particular attention to detail.<br /> - Competent user of Microsoft Office.<br /> - Experience with content management systems.<br /> - Knowledge and interest in a variety of sports.<br /> - Ability to use their own initiative and to be imaginative & creative.<br /> - Forward thinking with an interest in improving current practices and procedures.<br /> - Recent experience of working in a Sportsbook/egaming publishing environment would be beneficial.<br /> <br /> Behavioural Competencies<br /> <br /> Successful candidates must be able to demonstrate a basic knowledge of Customer Service, keen knowledge of sports and sports betting – with particular focus on the Swedish market, and excellent writing skills.<br /> <br /> - Excellent communication skills.<br /> - The ability to multi-task within a small, driven team.<br /> - Good team player and flexible to work 5 out of 7 days, evenings and weekends.<br /> - Comfortable with change and keen to challenge and improve existing processes.<br /> - Ability to look for solutions and generate positive recommendations.<br /> - Working attitude striving for thoroughness and perfection.<br /> - Ability to think and act fast under pressure.<br /> - Ability to work to immovable deadlines.<br /> <br /> <br /> Desirable skills/attributes:<br /> Educated to a degree level]]> http://www.toplanguagejobs.de/en/job/2685642/Swedish-Content-Executive Salary: Attractive
Location: Gibraltar, Gibraltar
Languages: English
Posted: 11th May 2013

Our client, a well known Online Gaming company based in Gibraltar has a fantastic opening for an experienced Business Intelligence Analyst.<br /> <br /> <br /> <br /> Your responsibilities:<br /> <br /> - Analysing and structuring business needs. As well as deriving consistent reporting requirements and turn those into actionable reporting solutions.<br /> <br /> - Ensure that Business Intelligence Solutions are aligned to business goals.<br /> <br /> - Delivering an ease of access to decision-relevant reporting, but also providing the internal customers with a great user experience, whilst using the BI platform for all the business analysis.<br /> <br /> - Taking part in central projects to do with the evolvement of the company's BI platform and the related reporting processes, and also special analytical projects.<br /> <br /> - Develop test plans and take on a first line QA and validation role on behalf of the Product teams, etc...<br /> <br /> <br /> <br /> Your skills:<br /> <br /> - Good experience in a previous BI Analyst related role.<br /> <br /> - Strong SQL skills and experience of one or more of the following relational databases; preferably Oracle, SQL Server or Teradata.<br /> <br /> - Must have a strong interest in data quality assurance and have excellent analytical skills along with high business acumen to identify, prioritise and solve complex business needs.<br /> <br /> <br /> <br /> If you would like to find out more about this opportunity please send your CV to Jacques at Jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/en/job/2646702/Business-Intelligence-Analyst-Gaming-industry Salary: &nbsp;
Location: Gibraltar
Languages: English, Hebrew
Posted: 25th Apr 2013

SRGEurope are delighted to be recruiting a Hebrew Speaking Customer Services Advisor for one of Gibraltar&#180;s best known and well established Online Gaming business. The ideal candidate will have experience in a Customer Services environment previously and must be able to read, write and speak the Hebrew language to a native level.<br /> <br /> Responsibilities of the Hebrew speaking Customer Service Advisor:<br /> <br /> * Provide all CSR duties in Hebrew<br /> * Perform outbound calls to generate and increase revenue<br /> * Evaluate and test relevant language websites making sure they are competitive in the marketplace<br /> * Work closely with the Operations Team<br /> * Update the offers and translations using the CMS system to make sure the companies website is up to date and relevant to the Hebrew territory<br /> * Update sliders<br /> <br /> Knowledge and skill requirements for the Hebrew speaking Customer Service Advisor:<br /> <br /> * Duties require professional verbal and written communication skills in both native Hebrew language and English<br /> * Computer literate with the ability to learn customer service software applications.<br /> * Competency in the following systems : CMS and AGP translator<br /> * Knowledge and passion for Sport<br /> * A shared understanding of this companies ethos that the customer is very important<br /> * Prior experience working in the Online Gaming industry would be desirable however not essential<br /> * Proven experience in working within service delivery<br /> <br /> The successful Hebrew Speaking Customer Services Advisor will be offered an industry leading basic salary package along with a Pension and Private Healthcare scheme. Candidates that excel in this role will be awarded vast career progression and entry to the company bonus scheme. Local candidates to Gibraltar will be interviewed prior to re locators.<br /> <br /> <br /> <br /> Skills: Hebrew |Jewish| Online Gaming | iGaming | Gibraltar | Sportsbetting | Customer Services | Outbound | CSR | Customer | Outbound | Sales |]]> http://www.toplanguagejobs.de/en/job/2653302/Hebrew-Speaking-Customer-Service-Advisor Salary: Doe
Location: Gibraltar, Gibraltar
Languages: English, Dutch
Posted: 1st May 2013

Our client is part of a worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Due to rapid growth our client is now looking to expand their Dutch customer support team significantly. As a customer support agent you will be a part of a multilingual, fast paced environment with excellent opportunities for obtaining valuable experience in a multinational company. <br /> Examples of daily tasks:<br /> <br /> •Your tasks will involve Dutch speaking customer service on telephone and via email in various areas.<br /> •Work to fulfil goals and targets set for customer service<br /> •Complete administrative tarsks related to customer service <br /> •Assist Team Manager and Shift leaders to report on what is happening in the market<br /> •Mainly deal with incoming contacts, but perform outbound contacts according to the company's policies and corporate values.<br /> •Carry out any other functions that may arise from time to time<br /> <br /> ]]> http://www.toplanguagejobs.de/en/job/2636622/Dutch-Customer-Support-Agent-Gibraltar Salary: Doe
Location: Gibraltar, Gibraltar
Languages: English, Norwegian
Posted: 1st May 2013

Our client is part of a worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Due to rapid growth our client is now looking to expand their Norwegian customer support team significantly. As a customer support agent you will be a part of a multilingual, fast paced environment with excellent opportunities for obtaining valuable experience in a multinational company. <br /> Examples of daily tasks:<br /> <br /> •Your tasks will involve Norwegian speaking customer service on telephone and via email in various areas.<br /> •Work to fulfil goals and targets set for customer service<br /> •Complete administrative tarsks related to customer service <br /> •Assist Team Manager and Shift leaders to report on what is happening in the market<br /> •Mainly deal with incoming contacts, but perform outbound contacts according to the company's policies and corporate values.<br /> •Carry out any other functions that may arise from time to time<br /> <br /> ]]> http://www.toplanguagejobs.de/en/job/2636762/Norwegian-Customer-Support-Agent-Gibraltar Salary: Doe
Location: Gibraltar, Gibraltar
Languages: English, Norwegian
Posted: 1st May 2013

Key Responsibilities: <br /> <br /> •Ensure that customer requests are handled within a given timeframe and with a consistently high quality.<br /> •Create and send regular team reports according to requirements and procedures.<br /> •Monitor and ensure that quality levels are maintained and communicated to all team members.<br /> •Deliver training to new and existing team members.<br /> •Monitor performance and motivate team members in order to ensure high standard of work.<br /> •The Team leader responsibility for multinational team in strong cooperation with Head of Department and other Team leaders.<br /> <br /> <br /> Personal Specifications, Experience & Skills: <br /> <br /> •Very good verbal and written skills in Norwegian and English.<br /> •Sound experience as Team Leader in Customer Support or similar area.<br /> •Experience in e-mail, chat and telephone support.<br /> •Customer oriented with good problem solving skills.<br /> •Strong interpersonal and communication skills and ability to work in a team environment.<br /> •Well-developed leadership skills.<br /> •Non biased and able to work in a multicultural environment.<br /> •Eagerness to learn and contribute with ideas to make continuous improvements.<br /> •Good knowledge of Microsoft Software: Windows 7, Microsoft Office package: Word Processing, Spreadsheet and Presentation.<br /> •Zendesk experience will be considered an asset.<br /> <br /> ]]> http://www.toplanguagejobs.de/en/job/2636842/Team-Leader-Customer-Care-Norwegian-speaking-Gibraltar Salary: Doe
Location: Gibraltar, Gibraltar
Languages: English, Finnish
Posted: 1st May 2013

Our client is part of a worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Due to rapid growth our client is now looking to expand their Finnish customer support team significantly. As a customer support agent you will be a part of a multilingual, fast paced environment with excellent opportunities for obtaining valuable experience in a multinational company. <br /> Examples of daily tasks:<br /> <br /> •Your tasks will involve Finnish speaking customer service on telephone and via email in various areas.<br /> •Work to fulfil goals and targets set for customer service<br /> •Complete administrative tarsks related to customer service <br /> •Assist Team Manager and Shift leaders to report on what is happening in the market<br /> •Mainly deal with incoming contacts, but perform outbound contacts according to the company's policies and corporate values.<br /> •Carry out any other functions that may arise from time to time<br /> <br /> ]]> http://www.toplanguagejobs.de/en/job/2636702/Finnish-Customer-Support-Agent-Gibraltar Salary: Attractive
Location: Gibraltar, Gibraltar
Languages: English
Posted: 16th May 2013

Our client is a successful and fast growing company in gaming with it’s head quarter in Gibraltar and offices across the globe.<br /> <br /> We are now helping them to find the best front end gurus out there, that can help them continue building beautiful sites.<br /> <br /> Critieria:<br /> <br /> Several years of experience in web based systems.<br /> Good knowledge in browser compatibility, client caching, JavaScript and web 2.0.<br /> You feel at home with .NET, MVC, C#, jQuery, CSS, HTML5 and web apps<br /> Experience/interest of agile work and methods is an advantage<br /> Relevant Technical degree or self-taught programming hacker.<br /> Passionate about coding<br /> <br /> <br /> Our client is a fast moving company and to enjoy working for them you need to be triggered by a fast pace, a very flexible and agile way of working. They want to create an environment where they challenge each other and the way they work. Decisions are close at hand and you have the opportunity to influence.<br /> <br /> <br /> <br /> For more information or to apply, please send your CV to: jacques@bettingconnections.com]]> http://www.toplanguagejobs.de/en/job/2646672/Front-End-Developer-Gibraltar Salary: Doe
Location: Gibraltar, Gibraltar
Languages: English, Flemish
Posted: 1st May 2013

Our client is part of a worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Due to rapid growth our client is now looking to expand their Flemish customer support team significantly. As a customer support agent you will be a part of a multilingual, fast paced environment with excellent opportunities for obtaining valuable experience in a multinational company. <br /> Examples of daily tasks:<br /> <br /> •Your tasks will involve Flemish speaking customer service on telephone and via email in various areas.<br /> •Work to fulfil goals and targets set for customer service<br /> •Complete administrative tarsks related to customer service <br /> •Assist Team Manager and Shift leaders to report on what is happening in the market<br /> •Mainly deal with incoming contacts, but perform outbound contacts according to the company's policies and corporate values.<br /> •Carry out any other functions that may arise from time to time<br /> <br /> ]]> http://www.toplanguagejobs.de/en/job/2636652/Flemish-Customer-Support-Agent-Gibraltar Salary: Doe
Location: Gibraltar, Gibraltar
Languages: English, Danish
Posted: 1st May 2013

Our client is part of a worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Due to rapid growth our client is now looking to expand their Danish customer support team significantly. As a customer support agent you will be a part of a multilingual, fast paced environment with excellent opportunities for obtaining valuable experience in a multinational company. <br /> Examples of daily tasks:<br /> <br /> •Your tasks will involve Danish speaking customer service on telephone and via email in various areas.<br /> •Work to fulfil goals and targets set for customer service<br /> •Complete administrative tarsks related to customer service <br /> •Assist Team Manager and Shift leaders to report on what is happening in the market<br /> •Mainly deal with incoming contacts, but perform outbound contacts according to the company's policies and corporate values.<br /> •Carry out any other functions that may arise from time to time<br /> <br /> ]]> http://www.toplanguagejobs.de/en/job/2636592/Danish-Customer-Support-Agent-Gibraltar Salary: Doe
Location: Gibraltar, Gibraltar
Languages: English, German
Posted: 1st May 2013

Our client is part of a worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs. Due to rapid growth our client is now looking to expand their German customer support team significantly. As a customer support agent you will be a part of a multilingual, fast paced environment with excellent opportunities for obtaining valuable experience in a multinational company. <br /> Examples of daily tasks:<br /> <br /> •Your tasks will involve German speaking customer service on telephone and via email in various areas.<br /> •Work to fulfil goals and targets set for customer service<br /> •Complete administrative tarsks related to customer service <br /> •Assist Team Manager and Shift leaders to report on what is happening in the market<br /> •Mainly deal with incoming contacts, but perform outbound contacts according to the company's policies and corporate values.<br /> •Carry out any other functions that may arise from time to time<br /> <br /> ]]> http://www.toplanguagejobs.de/en/job/2636392/German-Customer-Support-Agent-Gibraltar