Top Language Jobshttp://www.toplanguagejobs.co.uken-ussupport@toplanguagejobs.co.uksupport@toplanguagejobs.co.ukTop Language Jobs Customer Service Representative - Japanese (m/f) Salary: Negotiable
Location: Germany, Hamburg, 22761
Languages: English, Japanese
Posted: 12th May 2015

Goodgame Studios is Europe's fastest growing gaming company and one of Germanyâs most successful technology businesses. With more than 1200 employees at our headquarters in Hamburg we develop innovative online games which are played by more than 250 million players in 25 languages across more than 200 countries. Our talented, motivated team of experts and newcomers forms the basis of our success. Become a part of the success story and apply now! <br /> <br /> As a (Junior) Customer Service Representative - Japanese (m/f) you will deal with questions and problems from our users. You are the voice of the company and also the first point of contact for our player community. You will use our ticket system to answer a wide range of customer inquiries relating to our products, thus helping to improve our customers' satisfaction.<br /> <br /> YOUR JOB:<br /> <br /> - Be on hand to advise and help our players in case of questions and problems<br /> - Get to know our games inside out so you can answer any questions from our player community<br /> - Respond to player questions by quickly and unbureaucratically finding solutions to technical problems and bugs<br /> - Work in close cooperation with other departments: give feedback to our game designers and report bugs to colleagues in the live bug analysis department<br /> - Your goal: Encourage player loyalty by providing our players with outstanding service<br /> <br /> YOUR PROFILE:<br /> <br /> - Native-speaker level knowledge of Japanese and good written and spoken English; knowledge of German and other languages is an advantage<br /> - You are open, friendly and a genuine team player<br /> - Ability to retain an overview of the situation even when there are lots of customer inquiries to deal with<br /> - Some professional experience in customer contact (preferably online, or in catering, retail, hotel industry, etc.)<br /> - Ideally you are a gamer yourself and are passionate about our games<br /> - A valid work and residence permit is required prior to commencement of employment<br /> <br /> WE OFFER:<br /> <br /> - An exciting job where you can assume responsibility and develop professionally<br /> - A dynamic team with friendly, highly-qualified colleagues from all over the world<br /> - Strong, sustainable growth and fresh challenges every dayFlat hierarchies and short decision paths<br /> - A culture of mutual respect and an outstanding working environment<br /> - Further training with workshops, language courses and technical reference works, a healthy work-life balance, regular team events, sporting and leisure activities and much more!<br /> <br /> Hamburg is one of the most beautiful cities in the world and provides a fantastic range of leisure activities as well as a great nightlife. A maritime atmosphere and its Hanseatic cosmopolitan flair enable an especially high quality of life â and safety. We will make relocating simple, help you find a flat, offer you a German course, and make it easy for you to get to know your new home town.<br /> <br /> Your contact person for this job offer is Sophie Dupré.<br /> <br /> We look forward to receiving your application (cover letter, your CV and references) as well as your salary requirements and earliest possible starting date, preferably through our online application form.<br /> <br /> If you have questions regarding your application, please send an email to the following address: cmjobs@goodgamestudios.com]]>
http://www.toplanguagejobs.de/en/job/4831592/Customer-Service-Representative-Japanese-m-f
Customer Service Representative - Portuguese (m/f) Salary: Negotiable
Location: Germany, Hamburg, 22761 Hamburg
Languages: English, Portuguese
Posted: 21st May 2015

Goodgame Studios is Europeâs fastest growing gaming company and one of Germanyâs most successful technology businesses. With more than 1200 employees at our headquarters in Hamburg we develop innovative online games which are played by more than 250 million players in 25 languages across 200 countries. Our talented, motivated team of experts and newcomers forms the basis of our success. Become a part of the success story and apply now!<br /> <br /> As a Customer Service Representative â Portuguese (m/f) you will deal with questions and problems from our users. You are the voice of the company and also the first point of contact for our player community. You will use our ticket system to answer a wide range of customer inquiries relating to our products, thus helping to improve our customersâ satisfaction. <br /> <br /> YOUR JOB:<br /> - Be on hand to advise and help our players in case of questions and problems <br /> - Get to know our games inside out so you can answer any questions from our player community <br /> - Respond to player questions by quickly and unbureaucratically finding solutions to technical problems and bugs <br /> - Work in close cooperation with other departments: give feedback to our game designers and report bugs to colleagues in the live bug analysis department <br /> - Your goal: Encourage player loyalty by providing our players with outstanding service<br /> <br /> YOUR PROFILE:<br /> - Native-speaker level knowledge of Portugese as well as good written and spoken English; knowledge of German and other languages is an advantage<br /> - You are open, friendly and a genuine team player <br /> - Ability to retain an overview of the situation even when there are lots of customer inquiries to deal with <br /> Some professional experience in customer contact (preferably online, or in catering, retail, hotel industry, etc.) <br /> - Ideally you are a gamer yourself and are passionate about our games <br /> - A valid work and residence permit is required prior to commencement of employment<br /> <br /> WE OFFER:<br /> - An exciting job where you can assume responsibility and develop professionally<br /> - A dynamic team with friendly, highly-qualified colleagues from all over the world<br /> - Strong, sustainable growth and fresh challenges every dayFlat hierarchies and short decision paths<br /> - A culture of mutual respect and an outstanding working environment<br /> - Further training with workshops, language courses and technical reference works, a healthy work-life balance, regular team events, sporting and leisure activities and much more!<br /> <br /> Hamburg is one of the most beautiful cities in the world and provides a fantastic range of leisure activities as well as a great nightlife. A maritime atmosphere and its Hanseatic cosmopolitan flair enable an especially high quality of life â and safety. We will make relocating simple, help you find a flat and make it easy for you to get to know your new home town.<br /> <br /> Your contact person for this job offer is Sophie Dupré. <br /> <br /> We look forward to receiving your application (cover letter, your CV and references) as well as your salary requirements and earliest possible starting date through our online application form>. <br /> <br /> If you have questions regarding your application, please send an email to the following address: cmjobs@goodgamestudios.com]]>
http://www.toplanguagejobs.de/en/job/5262622/Customer-Service-Representative-Portuguese-m-f
Internship - Localization Testing Japanese (m/f) Salary: Negotiable
Location: Germany, Hamburg, 22761
Languages: English, Japanese
Posted: 12th May 2015

Goodgame Studios is Europeâ²s fastest growing gaming company and one of Germanyâ²s most successful technology businesses. With more than 1200 employees at our headquarters in Hamburg we develop innovative online games which are played by more than 250 million players in 25 languages across 200 countries. Our talented, motivated team of experts and newcomers forms the basis of our success. Become a part of the success story and apply now!<br /> <br /> As an Intern â Localization Testing (m/f), you will test the translations of our innovative games, ensuring a high level of linguistic quality and cultural adaptation.<br /> <br /> YOUR JOB:<br /> <br /> â Test our gamesâ linguistic quality and level of cultural adaptation<br /> â Identify and solve linguistic problems in our games<br /> â Ensure that terminology is used correctly in all game texts<br /> â Write detailed bug reports in our bug database<br /> â Your aim: help make our games even better through your linguistic and cultural sensitivity<br /> <br /> YOUR PROFILE:<br /> <br /> â Passionate about (online) games and eager to gather some experience in the areas described<br /> â Native-speaker level (both spoken and written) of Japanese<br /> â Very good written and spoken English<br /> â Good organizational skills and an eye for detail<br /> â A motivated and independent working approach and a genuine team player<br /> â Good knowledge of Microsoft Office, especially Excel<br /> â A valid work and residence permit is required prior to commencement of employment<br /> <br /> WE OFFER:<br /> <br /> â An exciting job where you can assume responsibility and develop professionally<br /> â A dynamic team with friendly, highly-qualified colleagues from all over the world<br /> â Strong, sustainable growth and fresh challenges every day<br /> â Flat hierarchies and short decision paths<br /> â A culture of mutual respect and an outstanding working environment<br /> â Further training with workshops, language courses and technical reference works, a healthy work-life balance, regular team events, sporting and leisure activities and much more!<br /> <br /> Hamburg is one of the most beautiful cities in the world and provides a fantastic range of leisure activities as well as a great nightlife. A maritime atmosphere and its Hanseatic cosmopolitan flair enable an especially high quality of life â and safety. We will make relocating simple, help you find a flat and make it easy for you to get to know your new home town.<br /> <br /> Your contact person for this job offer is Sophie Dupré. <br /> <br /> We look forward to receiving your application (cover letter, your CV, and references) in English, as well as your earliest possible starting date through our online application form.<br /> <br /> If you have questions regarding your application, please send an email to the following address: locajobs@goodgamestudios.com]]>
http://www.toplanguagejobs.de/en/job/4466882/Internship-Localization-Testing-Japanese-m-f
Community Manager - Polish (m/f) Salary: Negotiable
Location: Germany, Hamburg, 22761
Languages: English, Polish
Posted: 30th Apr 2015

Goodgame Studios is Europe's fastest growing gaming company and one of Germanyâs most successful technology businesses. With more than 1200 employees at our headquarters in Hamburg we develop innovative online games which are played by more than 250 million players in 25 languages across more than 200 countries. Our talented, motivated team of experts and newcomers forms the basis of our success. Become a part of the success story and apply now!<br /> <br /> As a Community Manager - Polish (m/f) you will be in contact with our Polish-speaking customers across a wide range of channels such as our own game forums and Facebook fan pages. You will be tasked with regularly providing customers and fans with information and answering their questions to maintain and develop their loyalty to our products.<br /> <br /> YOUR JOB:<br /> <br /> â Offer comprehensive customer care and community administration in forums, chat rooms and on social media platforms<br /> â Act as the link between the community, our product managers, the developers and our Quality Assurance<br /> â Analyze player structures and player behavior, produce statistics and reports on community feedback (suggestions for product improvement, bug statistics, etc.)<br /> â Develop and implement growth strategies to expand the community and strengthen customer loyalty<br /> â Plan and organize in-game events, community actions and real-world meetings<br /> â Your goal: customer acquisition and customer loyalty in the Polish market<br /> <br /> YOUR PROFILE:<br /> <br /> â You have native-speaker level knowledge of Polish as well as good written and spoken English; knowledge of German and other languages is an advantage<br /> â Ideally experience in community management in the gaming industry either through internships or private involvement<br /> â A passion for (online) games<br /> â A very high standard of service and familiar with games<br /> â Able to think outside the box to solve problems<br /> â Strong communication skills and an open and friendly character<br /> <br /> WE OFFER:<br /> <br /> â An exciting job where you can assume responsibility and develop professionally<br /> â A dynamic team with friendly, highly-qualified colleagues from all over the world<br /> â Strong, sustainable growth and fresh challenges every day<br /> â Flat hierarchies and short decision paths<br /> â A culture of mutual respect and an outstanding working environment<br /> â Further training with workshops, language courses and technical reference works, a healthy work-life balance, regular team events, sporting and leisure activities and much more!<br /> <br /> Hamburg is one of the most beautiful cities in the world and provides a fantastic range of leisure activities as well as a great nightlife. A maritime atmosphere and its Hanseatic cosmopolitan flair enable an especially high quality of life â and safety. We will make relocating simple, help you find a flat and make it easy for you to get to know your new home town.<br /> <br /> Your contact person for this job offer is Melanie Lietzke.<br /> <br /> We look forward to receiving your application (cover letter, your CV and references) as well as your salary requirements and earliest possible starting date through our online application form.<br /> <br /> If you have questions regarding your application, please send an email to the following address: cmjobs@goodgamestudios.com]]>
http://www.toplanguagejobs.de/en/job/4631532/Community-Manager-Polish-m-f
Trainee - Localization (m/f) Salary: negotiable
Location: Germany, Hamburg
Languages: English
Posted: 12th May 2015

Goodgame Studios is Europeâ²s fastest growing gaming company and one of Germanyâ²s most successful technology businesses. With more than 1200 employees at our headquarters in Hamburg we develop innovative online games which are played by more than 250 million players in 25 languages across 200 countries. Our talented, motivated team of experts and newcomers forms the basis of our success. Become a part of the success story and apply now!<br /> <br /> The position is subject to an employment contract. We kindly request that freelancers and companies who would like to offer us their services do not respond to this advertisement.<br /> <br /> From October 2015 on, you can have the opportunity to be part of our Team as Trainee - Localization (m/f), where you will independently manage and coordinate the localization of our games while enjoying support from a mentor and will collaborate with various internal departments and external service providers. In addition, you will ensure the quality of all the texts in a language you speak and write to native-speaker standard.<br /> <br /> YOUR JOB:<br /> <br /> - You will manage the localization of our innovative games from start to finish. In addition, you will gain insights into the collaboration with our game teams, other departments, our QA and external service providers, and you will ensure that our localization into a large number of languages is completed on time and to a high standard<br /> - You will work closely with CAT tools, project management systems, terminology databases and spreadsheets<br /> Create style guides and glossaries<br /> - You will translate and proofread various texts to ensure a high level of linguistic quality<br /> <br /> YOUR PROFILE:<br /> <br /> - Some experience in a relevant area<br /> - Solid experience in handling CAT tools, terminology databases and spreadsheets<br /> - A completed degree in translation studies or a comparable area<br /> - Native-speaker level knowledge of one of the following languages: English, German, French, Polish, Russian, Dutch, Italian, Arabic, Korean, Chinese<br /> - Very good knowledge of German and English, both spoken and written<br /> - Able to work independently, good communication skills and team spirit<br /> - Enthusiastic about working in multi-disciplinary teams and passionate about games<br /> - A valid work and residence permit is required prior to commencement of employment<br /> <br /> WE OFFER:<br /> <br /> - An exciting job where you can assume responsibility and develop professionally<br /> - A dynamic team with friendly, highly-qualified colleagues from all over the world<br /> - Strong, sustainable growth and fresh challenges every day<br /> - Flat hierarchies and short decision paths<br /> - A culture of mutual respect and an outstanding working environment<br /> - Further training with workshops, language courses and technical reference works, a healthy work-life balance, regular team events, sporting and leisure activities and much more!<br /> <br /> Hamburg is one of the most beautiful cities in the world and provides a fantastic range of leisure activities as well as a great nightlife. A maritime atmosphere and its Hanseatic cosmopolitan flair enable an especially high quality of life â and safety. We will make relocating simple, help you find a flat and make it easy for you to get to know your new home town.<br /> <br /> Your contact person for this job offer is Melanie Lietzke. <br /> <br /> We look forward to receiving your application (cover letter, your CV and references.]]>
http://www.toplanguagejobs.de/en/job/4759442/Trainee-Localization-m-f
Internship - Live Game Tester (Bug Reporting) (m/f) Salary: 20.000
Location: Germany, Hamburg, 22761 Hamburg
Languages: English
Posted: 20th May 2015

Goodgame Studios is Europe's fastest growing gaming company and one of Germanyâs most successful technology businesses. With more than 1200 employees at our headquarters in Hamburg we develop innovative online games which are played by more than 250 million players in 25 languages across more than 200 countries. Our talented, motivated team of experts and newcomers forms the basis of our success. Become a part of the success story and apply now!<br /> <br /> From September 2015 on, you can have the opportunity to work in our live bug analysis department, where you will test our live games, write bug reports and act as the link to Customer Service, Community Management, and our developers. The internship is ideal for a co-op program or as a work placement between leaving school and making the next step in your career - it is a great entry point to get into the gaming industry. This is a paid internship that will last at least 5 months.<br /> <br /> An internship as a Live Game Tester (Bug Reporting) (m/f) is the perfect starting point for jobs in the gaming industry.<br /> <br /> Your job:<br /> <br /> - Review and reproduce all bugs that arise in our live games and write bug reports<br /> - Act as a point of contact for Community Management and our developers regarding all reported bugs<br /> - Use your expert knowledge of our browser and mobile games to answer questions from your colleagues and assist them<br /> - Compile statistics about responses from customer surveys and posts from forums<br /> <br /> <br /> Your profile:<br /> <br /> - Extremely high quality standards and good technical understanding, as well as very good analytical skills<br /> - Detail-oriented and communicative<br /> - You have very good English skills, both written and spoken; other languages are an advantage<br /> - Passionate about (online) games<br /> - Highly self-motivated, passionate about the gaming industry and its dynamism, and enthusiastic about working in an friendly team<br /> - A valid work and residence permit is required prior to commencement of employment<br /> <br /> We offer:<br /> <br /> - An exciting job where you can assume responsibility and develop professionally<br /> - A dynamic team with friendly, highly-qualified colleagues from all over the world<br /> - Strong, sustainable growth and fresh challenges every day<br /> - Flat hierarchies and short decision paths<br /> - A culture of mutual respect and an outstanding working environment<br /> - Further training with workshops, language courses and technical reference works, a healthy work-life balance, regular team events, sporting and leisure activities and much more!<br /> <br /> Hamburg is one of the most beautiful cities in the world and provides a fantastic range of leisure activities as well as a great nightlife. A maritime atmosphere and its Hanseatic cosmopolitan flair enable an especially high quality of life â and safety. We will make relocating simple, help you find a flat, offer you a German course, and make it easy for you to get to know your new home town.<br /> <br /> Your contact person for this job offer is Melanie Lietzke.<br /> <br /> We look forward to receiving your application (cover letter, your CV and references) as well as your earliest possible starting date through our online application form.<br /> <br /> If you have questions regarding your application, please send an email to the following address: qajobs@goodgamestudios.com]]>
http://www.toplanguagejobs.de/en/job/5105832/Internship-Live-Game-Tester-Bug-Reporting-m-f
Web Developer Salary: Competitive salary
Location: Germany, Hamburg, 20359, Hamburg
Languages: English, German
Posted: 20th May 2015

We are looking for a Web Developer for an important clieny, a worldwide advertising agency network.<br /> <br /> Responsibilities<br /> <br /> The role is responsible for designing, coding and modifying websites, from layout to function and according to a client's specifications. Strive to create visually appealing sites that feature user-friendly design and clear navigation.<br /> <br /> We offer<br /> <br /> -Full-time contract<br /> -Opportunity to join an international company<br /> -Competitive salary<br /> -2 positions in Germany: 1 in Hamburg and 1 in Munich<br /> <br /> Requirements<br /> <br /> -Advanced level of English<br /> -Advanced level of German is a plus<br /> -Good communication skills<br /> -Profound knowledge in HTML5, CSS3 and JavaScript<br /> -Experience with responsive webdesign and grid systemes (especially fluid grids)<br /> -Cross browser optimizations, mobile optimizations<br /> -Experience with JavaScript build tools and CSS preprocessors (i.e.: Grunt, Sass, Compass, etc.)<br /> -Knowledge in object oriented programming with JavaScript<br /> -Knowledge in jQuery amd jQuery module development<br /> <br /> ***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***]]>
http://www.toplanguagejobs.de/en/job/5255142/Web-Developer
German Team Leader Salary: Attractive
Location: Germany, Hamburg, Hamburg
Languages: English, German
Posted: 29th Apr 2015

TEAM LEADER - PRE SALES <br /> <br /> â¢As a DACH Presales Team Leader you provide direction, instructions and guidance to a team of 5-7 PreSales reps servicing Germany, Austria & Switzerland<br /> â¢As an DACH PreSales team leader you provide direction, instructions and guidance to a specific number of PreSales reps from various regions.<br /> â¢You will be responsible for the management of a team in the delivery of specific revenue and activity targets and also for the smooth running of the day to day sales and support operation.<br /> â¢As an effective PreSales team leader you will know your team members strengths, weaknesses and motivations.<br /> <br /> â¢Develop a strategy the team will use to develop its skill set and achieve its goals.<br /> â¢Manage the flow of day-to-day operations<br /> â¢Manage and coordinate various Google stakeholder relationships within the different regions with the objective of identifying growth areas and improving processes.<br /> â¢Coordinating Campaign Management support within the various regions<br /> â¢Provide coaching and training that team members need with the support of Learning & Development<br /> â¢Utilizing the internal Salesforce CRM system to provide detailed reports to update the PreSales management and Google stakeholders on the team's progress against agreed targets.<br /> â¢Distribute reports to the appropriate personnel<br /> â¢Create a two-way environment of open, clear communication and feedback.<br /> â¢Support Learning & Development and HR in relation to recruitment, training and PIP processes.<br /> <br /> Responsibilities<br /> â¢Focus, motivate and inspire your team members in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets.<br /> â¢Conducts one to oneâs with team members to assess performance against objectives and targets.<br /> â¢Carry out call evaluations on a weekly basis to ensure consistency and adherence to all regulatory requirements and best practice in customer engagement.<br /> â¢Provide leadership, support and development to members of the team and build on the strengths of the team members that drive optimum performance.<br /> â¢Oversees and manages the day-to-day operation and workflow of the team in an organised and efficient manner.<br /> â¢Create a learning environment to ensure that the transfer of knowledge and insight occurs.<br /> â¢Acts as a point of referral for complex and escalated queries.<br /> <br /> â¢Key Attributes<br /> â¢Experience in leading a team with mutiple stakeholder involvement.<br /> â¢Ability to lead, coach and motivate a team in a busy environment to deliver on challenging business goals.<br /> â¢Proven prioritisation and planning skills to efficiently achieve goals and deliver consistent and reliable results.<br /> â¢Strong customer focus with commitment to the delivery of the highest standards in customer care and personal professionalism.<br /> â¢Ability to adapt easily to changing systems and processes.<br /> â¢Excellent interpersonal and communication skills with the ability to influence effectively at different levels both verbally and in writing.<br /> â¢Proactive, positive and flexible in disposition and can readily respond to the changing demands of the business to ensure the optimal performance of the operation<br /> <br /> <br /> (Please apply by sending your most recently updated CV to Michelle@bettingconnections.com) <br /> ]]>
http://www.toplanguagejobs.de/en/job/5149922/German-Team-Leader
German CS Team Leader - Hamburg Salary: Attractive
Location: Germany, Hamburg
Languages: English, German
Posted: 29th Apr 2015

Job Description<br /> <br /> - As a DACH Presales Team Leader you provide direction, instructions and guidance to a team of 5-7 PreSales reps servicing Germany, Austria & Switzerland<br /> - As an DACH PreSales team leader you provide direction, instructions and guidance to a specific number of PreSales reps from various regions.<br /> - You will be responsible for the management of a team in the delivery of specific revenue and activity targets and also for the smooth running of the day to day sales and support operation.<br /> <br /> - As an effective PreSales team leader you will know your team members strengths, weaknesses and motivations.<br /> <br /> Role<br /> <br /> - Develop a strategy the team will use to develop its skill set and achieve its goals.<br /> - Manage the flow of day-to-day operations<br /> - Manage and coordinate various Google stakeholder relationships within the different regions with the objective of identifying growth areas and improving processes.<br /> - Coordinating Campaign Management support within the various regions<br /> - Provide coaching and training that team members need with the support of Learning & Development<br /> - Utilising the internal Salesforce CRM system to provide detailed reports to update the PreSales management and Google stakeholders on the team's progress against agreed targets.<br /> - Distribute reports to the appropriate personnel<br /> - Create a two-way enviroment of openess, clear communication and feedback.<br /> - Support Learning & Development and HR in relation to recruitment, training and PIP processes.<br /> <br /> Responsibilities<br /> <br /> - Focus, motivate and inspire your team members in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets.<br /> - Conducts one to oneâs with team members to assess performance against objectives and targets.<br /> - Carry out call evaluations on a weekly basis to ensure consistency and adherence to all regulatory requirements and best practice in customer engagement.<br /> - Provide leadership, support and development to members of the team and build on the strengths of the team members that drive optimum performance.<br /> - Oversees and manages the day-to-day operation and workflow of the team in an organised and efficient manner.<br /> - Create a learning environment to ensure that the transfer of knowledge and insight occurs.<br /> - Acts as a point of referral for complex and escalated queries.<br /> <br /> Key Attributes<br /> <br /> - Experience in leading a team with mutiple stakeholder involvement.<br /> - Ability to lead, coach and motivate a team in a busy environment to deliver on challenging business goals.<br /> - Proven prioritisation and planning skills to efficiently achieve goals and deliver consistent and reliable results.<br /> - Strong customer focus with commitment to the delivery of the highest standards in customer care and personal professionalism.<br /> - Ability to adapt easily to changing systems and processes.<br /> - Excellent interpersonal and communication skills with the ability to influence effectively at different levels both verbally and in writing.<br /> - Proactive, positive and flexible in disposition and can readily respond to the changing demands of the business to ensure the optimal performance of the operation<br /> ]]>
http://www.toplanguagejobs.de/en/job/5149212/German-CS-Team-Leader-Hamburg