Back to search.SITEL EMEA - Dutch Speaking Technical Support Agent Notebook Support (m/f)
| Employment Type: | Permanent |
| Location: | Nordrhein-Westfalen, Germany, Dusseldorf |
| Salary: | Excellent |
| Languages: | English, Dutch |
As a global business process outsourcing (BPO) provider, Sitel offers a range of call center career opportunities in more than 140 locations. We seek people who can build trust with our clients' customers, manage those who communicate daily with our clients' customers, and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent.
Responsibilities:
-Soft- and hardware support for notebooks.
-Troubleshooting.
-Parts qualification.
-Complaint management.
-Support for end consumers, business customers and technicians.
As part of the technical support team you will become an official certified specialist in notebook support. You will provide (mainly via telephone but also via email) technical notebook support for end consumer and business customers for our client (one of the leading technology companies in the world).
Your profile:
-Technical oriented with a good knowledge of PC-/notebook technology.
-Good knowledge of Microsoft operating systems.
-Willingness to learn about this area.
-Being service oriented and able to resist to stress and handle kindly customer’s complaints is mandatory.
-Good communication skills.
-Fluently written and verbal Dutch, good English skills (for documentation reasons)
Responsibilities:
-Soft- and hardware support for notebooks.
-Troubleshooting.
-Parts qualification.
-Complaint management.
-Support for end consumers, business customers and technicians.
As part of the technical support team you will become an official certified specialist in notebook support. You will provide (mainly via telephone but also via email) technical notebook support for end consumer and business customers for our client (one of the leading technology companies in the world).
Your profile:
-Technical oriented with a good knowledge of PC-/notebook technology.
-Good knowledge of Microsoft operating systems.
-Willingness to learn about this area.
-Being service oriented and able to resist to stress and handle kindly customer’s complaints is mandatory.
-Good communication skills.
-Fluently written and verbal Dutch, good English skills (for documentation reasons)
You cannot apply for this job as it is no longer active.
