Back to search.MHC - Bilingual Helpdesk - (French & English)
| Employment Type: | Contract |
| Location: | München - Bayern, Germany, Munich |
| Salary: | €15 per hour |
| Languages: | English, French, German |
| Required Languages: | 2 |
We are seeking people to work on our clients helpdesk receiving and assessing incoming queries by phone and email from external customers, providing initial customer support and classification of the requests, routing service requests to relevant support groups, answering customers' queries using a knowledge base.
Ideally you will have a customer service background.
You will be fluent in both English and French, fluency in German would also be useful.
You will also have good knowledge of MsOffice.
*PLEASE NOTE THAT NO RELOCATION PACKAGE IS OFFERED FOR THIS POSITION DUE TO IT BEING A CONTRACT. PLEASE ONLY APPLY IF YOU ARE ALREADY BASED IN GERMANY OR IN THE PROCESS OF RELOCATING AT YOUR OWN EXPENSE*
Ideally you will have a customer service background.
You will be fluent in both English and French, fluency in German would also be useful.
You will also have good knowledge of MsOffice.
*PLEASE NOTE THAT NO RELOCATION PACKAGE IS OFFERED FOR THIS POSITION DUE TO IT BEING A CONTRACT. PLEASE ONLY APPLY IF YOU ARE ALREADY BASED IN GERMANY OR IN THE PROCESS OF RELOCATING AT YOUR OWN EXPENSE*
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
You cannot apply for this job as it is no longer active.
