Back to search.Booking.com Germany DACH - Customer Service Executive French or German (Summer Project)
| Employment Type: | Permanent |
| Location: | Berlin, Germany |
| Salary: | EUR 1.550 |
| Languages: | English, French, German |
Are you looking for an exciting job and are you available during the summer?
Our Customer Service department is hiring international and enthusiastic candidates on project basis to assist in the summer.
About the company
BOOKING.COM, the leading online hotel reservation service in Europe, is looking for engaged customer service professionals to ensure the business development of its fast-growing hotel markets.
Why Booking.com? Do you like to work for a rapidly expanding, dynamic organization? Do you like to work with people? Are you an ambitious self-starter? Would you like to work for a diverse, international and multicultural organization? Are you creative with an out-of-the-box mindset? If the answer to these questions is yes, then we are looking for you.
Booking.com is a market leader in online hotel reservations in Europe. Since 1996 our team has expanded to more than 2,400 professionals from many different backgrounds including Customer Care, Hotels, Finance, IT and Marketing, and has built a company that provides online hotel reservations in the best possible way.
As a Customer Service Executive - Summer Project you are responsible for handling pre and post booking (hotel reservations) inquiries by email and fax. You are also an intermediary between customers and the hotel.
Tasks:
Handle pre and post reservation inquiries by e-mails and fax;
Modify, change and/or cancel existing reservations;
Outbound calls to hotels/guests to arrangement special requests if necessary.
Required skills:
* Excellent communication skills;
* Excellent commercial selling skills;
* Problem solving;
* Experience with internet and hotel industry;
* Sense of responsibility, independent and customer friendly.
Our ideal candidate:
* Fluent both written and spoken in English and in one of the following languages:
German or French
Available to start on Monday, May 21st;
Sense of responsibility, independent and customer friendly who is not afraid to tackle problems.
What Booking.com will offer You!!!
* A gross salary of EUR 1.550,- based on 40 hours;
* International working environment;
* Convenient office location in the center of Berlin;
* 25% premium pay for hours worked after 8pm;
* 60% premium pay for hours worked on Saturdays, Sundays and Holidays.
Our Customer Service department is hiring international and enthusiastic candidates on project basis to assist in the summer.
About the company
BOOKING.COM, the leading online hotel reservation service in Europe, is looking for engaged customer service professionals to ensure the business development of its fast-growing hotel markets.
Why Booking.com? Do you like to work for a rapidly expanding, dynamic organization? Do you like to work with people? Are you an ambitious self-starter? Would you like to work for a diverse, international and multicultural organization? Are you creative with an out-of-the-box mindset? If the answer to these questions is yes, then we are looking for you.
Booking.com is a market leader in online hotel reservations in Europe. Since 1996 our team has expanded to more than 2,400 professionals from many different backgrounds including Customer Care, Hotels, Finance, IT and Marketing, and has built a company that provides online hotel reservations in the best possible way.
As a Customer Service Executive - Summer Project you are responsible for handling pre and post booking (hotel reservations) inquiries by email and fax. You are also an intermediary between customers and the hotel.
Tasks:
Handle pre and post reservation inquiries by e-mails and fax;
Modify, change and/or cancel existing reservations;
Outbound calls to hotels/guests to arrangement special requests if necessary.
Required skills:
* Excellent communication skills;
* Excellent commercial selling skills;
* Problem solving;
* Experience with internet and hotel industry;
* Sense of responsibility, independent and customer friendly.
Our ideal candidate:
* Fluent both written and spoken in English and in one of the following languages:
German or French
Available to start on Monday, May 21st;
Sense of responsibility, independent and customer friendly who is not afraid to tackle problems.
What Booking.com will offer You!!!
* A gross salary of EUR 1.550,- based on 40 hours;
* International working environment;
* Convenient office location in the center of Berlin;
* 25% premium pay for hours worked after 8pm;
* 60% premium pay for hours worked on Saturdays, Sundays and Holidays.
You cannot apply for this job as it is no longer active.
