Back to search.Reed Global (Ireland) - Japanese Customer Service Agents required urgently!
| Employment Type: | Permanent |
| Location: | Cork - South-West, Ireland, Cork |
| Salary: | €20,000-€26,000 |
| Languages: | English, Japanese |
| Required Languages: | 2 |
We are urgently seeking for Japanese Customer Service Agents for a big multilingual company based in Cork.
Role:
* Providing high quality customer service by responding to e-mail/telephone queries and answering live chat requests with clients.
* Use problem-solving skills to handle operations and customer-related issues
* Communication with third parties to maintain cohesive relationships
* Approach problems with a positive and helpful attitude.
* Actuate data entry of user information.
* Demonstrate the ability to multitask/switch between tasks while maintaining focus on customer/situation at hand
* Assist customers with site navigation and account opening along with general support questions.
Requirements:
* Third level degree
* 2 years customer service experience
* Fluency in English and Japanese is essential
* Excellent written communication skills in English, as well as Japanese.
* Motivated and Self-starting
* Financial Market knowledge is preferred, but not necessary.
* Computer skills, including Internet Explorer, Microsoft Excel an others.
* Ability to accurately type 25+ words per minute.
* Flexibility to work shifts on a 6 day schedule
* Visa to work in Ireland or Citizen of an EU Nation
If you are interested and would like to go forward, please send your CV to anna.cywinska@reedglobal.com
Role:
* Providing high quality customer service by responding to e-mail/telephone queries and answering live chat requests with clients.
* Use problem-solving skills to handle operations and customer-related issues
* Communication with third parties to maintain cohesive relationships
* Approach problems with a positive and helpful attitude.
* Actuate data entry of user information.
* Demonstrate the ability to multitask/switch between tasks while maintaining focus on customer/situation at hand
* Assist customers with site navigation and account opening along with general support questions.
Requirements:
* Third level degree
* 2 years customer service experience
* Fluency in English and Japanese is essential
* Excellent written communication skills in English, as well as Japanese.
* Motivated and Self-starting
* Financial Market knowledge is preferred, but not necessary.
* Computer skills, including Internet Explorer, Microsoft Excel an others.
* Ability to accurately type 25+ words per minute.
* Flexibility to work shifts on a 6 day schedule
* Visa to work in Ireland or Citizen of an EU Nation
If you are interested and would like to go forward, please send your CV to anna.cywinska@reedglobal.com
You cannot apply for this job as it is no longer active.
