Back to search.Adecco Personaldienstleistungen GmbH - Leipzig - Customer Service Agent (m/f) for IBM with English, French, Portuguese, Italian or Dutch
| Employment Type: | Permanent |
| Location: | Dresden - Sachsen, Germany, Leipzig |
| Salary: | Dependent on Experience |
| Languages: | English, Dutch, French, German, Italian, Japanese, Portuguese, Swedish, Polish |
| Required Languages: | 2 |
Advertiser Details
- Name:Adecco Personaldienstleistungen GmbH - Leipzig
- Posted:16-02-2012
- Code:TLJ01
We offer a challenging and exciting position at IBM CSS in Leipzig. We provide a longterm perspective based on a proper on-the-job-training and professional development.
We want you as Customer Service Agent (m/f) for IBM with English, French, Portuguese, Italian, Dutch or Min Nan
Your Duties
- You support international clients of IBM via telephone and email.
- Initial support of hardware incidents is part of your duty.
- You classify, document and transfer customer issues.
- With the help of a database and special tools you will solve or isolate incidents.
- You lead a qualified dialogue with the end user to analyze issues and isolate errors.
Your Profile
- You have practical skills of Microsoft Windows XP and Microsoft Office (mainly Word, Excel, PowerPoint,
Outlook and Exchange).
- You have well-grounded hardware- and network-skills (POS -cash point, printer, scanner).
- Advantageously, you already have experience in working with customers.
- You are a good communicator, who loves to work in an international team.
- You don`t mind working shifts.
- A level of very good English and French or Portuguese or Italian or Dutch or Min Nan completes your profile.
We can offer you a long-term position at IBM. YouŽll have the chance to exercise your language skills in an international work environment. We help you get started in Germany (free accommodation for the first 2 to 4 weeks and we will assist you with your application at the foreign office). Additionally, we offer you the possibility to educate yourself with our Career Up-Program.
Are you interested? Please send your application today to: tina.hoffmann@adecco.de and do not hesitate to contact us, if you have any further questions!
We want you as Customer Service Agent (m/f) for IBM with English, French, Portuguese, Italian, Dutch or Min Nan
Your Duties
- You support international clients of IBM via telephone and email.
- Initial support of hardware incidents is part of your duty.
- You classify, document and transfer customer issues.
- With the help of a database and special tools you will solve or isolate incidents.
- You lead a qualified dialogue with the end user to analyze issues and isolate errors.
Your Profile
- You have practical skills of Microsoft Windows XP and Microsoft Office (mainly Word, Excel, PowerPoint,
Outlook and Exchange).
- You have well-grounded hardware- and network-skills (POS -cash point, printer, scanner).
- Advantageously, you already have experience in working with customers.
- You are a good communicator, who loves to work in an international team.
- You don`t mind working shifts.
- A level of very good English and French or Portuguese or Italian or Dutch or Min Nan completes your profile.
We can offer you a long-term position at IBM. YouŽll have the chance to exercise your language skills in an international work environment. We help you get started in Germany (free accommodation for the first 2 to 4 weeks and we will assist you with your application at the foreign office). Additionally, we offer you the possibility to educate yourself with our Career Up-Program.
Are you interested? Please send your application today to: tina.hoffmann@adecco.de and do not hesitate to contact us, if you have any further questions!
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